Lodgical Solution vs. OpenHotel PMS:
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The Decision

Choosing the right property management system (PMS) can make or break your hotel’s daily operations and guest experience. Both Lodgical Solution by Lodgical Solution and OpenHotel PMS aim to streamline management tasks, but they differ significantly in reviews, features, and market presence. Lodgical Solution, with fewer reviews and no recent feedback, offers a basic yet reliable platform. Conversely, OpenHotel benefits from a larger, more recent review base and broader regional presence. Which of these will truly serve your needs?

Is Lodgical Solution or OpenHotel Better for Hotels?

Lodgical Solution is built with small to mid-sized hotels in mind, emphasizing affordability and straightforward operation. Its features include reservation handling, billing, and basic analytics, suitable for properties prioritizing simplicity and lower costs. However, it has no recent reviews, making its current performance and customer satisfaction harder to gauge.

OpenHotel, on the other hand, has 57 reviews over the past six months, indicating active user engagement and recent performance insights. It offers a more modern, intuitive interface with advanced features like yield management, channel management, and integrated websites, appealing to a broad range of hotel types, particularly those seeking growth and efficiency.

While Lodgical Solution excels in ease of use and cost-effectiveness for smaller establishments, OpenHotel’s stronger, more recent reviews and wider feature set suggest a more scalable, robust solution. Are you prepared to prioritize recent user feedback and advanced features?

Lodgical Solution vs OpenHotel: Which Should Your Hotel Choose?

If your hotel needs a simple, budget-friendly PMS primarily for reservation management and basic operations, Lodgical Solution remains a solid choice. Its core features cater well to small properties and those just starting out, especially given its straightforward setup and positive reviews about staff support.

If your hotel requires a more comprehensive platform with yield management, direct OTA integrations, multi-lingual and multi-currency support, and ongoing updates, OpenHotel is the clear winner. Its 95% likelihood-to-recommend rating and recent review influx show it’s trusted for its reliability and feature depth, especially for properties aiming to expand or optimize revenue.

For hotels prioritizing ease of use combined with modern features, OpenHotel’s broader capabilities and recent positive feedback make it the better fit. Those seeking a straightforward, cost-effective system should consider Lodgical Solution, but note its lack of recent reviews raises questions about current performance.

Is Lodgical Solution or OpenHotel Easier to Use?

Lodgical Solution boasts a high ease-of-use rating at 4.8/5, with reviews emphasizing its intuitive interface and straightforward processes. Its onboarding process scores 4.67/5, and users appreciate the simplicity that allows even part-time staff to quickly learn reservation and billing functions.

OpenHotel slightly edges out with a 4.71/5 ease-of-use rating, with users highlighting its user-friendly PMS and effective channel management tools. Its onboarding experience is rated 4.61/5, and customers commend its ease of navigation and continuous improvement.

Edge: Lodgical Solution, due to its longer track record of simple, uncomplicated operation and positive user feedback.

Which Has Better Features: Lodgical Solution or OpenHotel?

Lodgical Solution offers 14 features exclusive to its platform, including guest CRM, gift vouchers, task management, automated reminders, online check-in/out, real-time status updates, integrated CRS, and drag-and-drop tapechart. These features focus on operational automation and guest engagement.

OpenHotel provides 8 unique features, notably a revenue management module, EPoS, calendar view, ancillary revenue tracking, automated night audit, multi-lingual and multi-currency support, and cloud-based operation. Its features are tailored towards revenue optimization and multi-regional support.

Shared features total 15, indicating overlap, but Lodgical Solution’s broader feature count points to a more operationally rich system. For properties needing advanced revenue tools and multi-language support, OpenHotel has notable advantages. For comprehensive guest management and task automation, Lodgical Solution leads.

Edge: Lodgical Solution, due to its larger suite of unique features catering to operational needs.

Which Has Better Customer Support: Lodgical Solution or OpenHotel?

Lodgical Solution’s customer support scores 4.6/5, with reviews praising the staff’s responsiveness and professionalism. However, recent review activity is lacking, making current support performance less certain.

OpenHotel outperforms with a 4.82/5 support rating, and reviews consistently highlight its helpful, personal support team. Customers appreciate the prompt assistance, especially during system transitions or troubleshooting, and note the ongoing communication about updates.

Edge: OpenHotel, thanks to its higher support rating and recent customer praise.

Which Has More Integrations: Lodgical Solution or OpenHotel?

Lodgical Solution connects with 20 verified partners, including large ecosystem players like RateBoard, Nonius, and Simple Booking. Its extensive integrations facilitate connecting with third-party booking engines, revenue management, and other hotel systems.

OpenHotel offers 12 verified integrations, including property-specific tools like SHR Group, SiteMinder, RateGain, and OpenKey. While fewer, these integrations are well-chosen for small to mid-sized hotels focusing on distribution and guest experience.

Lodgical Solution’s broader partnership network provides more flexibility, particularly for properties needing a wide ecosystem. OpenHotel’s integrations are more streamlined for regional hotel operations.

Edge: Lodgical Solution, with a larger, more diverse integration network.

Which Do Hoteliers Rate Higher: Lodgical Solution or OpenHotel?

Lodgical Solution’s reviews are sparse, with a low overall rating of 0/5, mainly due to limited recent feedback. Its NPS score is 8/5, but the absence of recent reviews diminishes confidence in its current performance.

OpenHotel shines with a 4.81/5 overall rating from 57 reviews, and a 9.53/5 NPS score, indicating high satisfaction and willingness to recommend. Recent reviews reinforce its status as a trusted, well-supported platform.

For hoteliers seeking proven satisfaction, OpenHotel is clearly the higher-rated choice, especially given the volume and recency of reviews.

Edge: OpenHotel, thanks to its strong, recent user ratings.

How Much Do Lodgical Solution and OpenHotel Cost?

Lodgical Solution does not publicly disclose pricing, and there are no free trials or monthly flat fees. Its affordability likely stems from its focus on smaller hotels and basic features.

OpenHotel also does not specify pricing publicly but emphasizes a transparent structure with no hidden fees. Its models are comparable to other industry-standard PMSs, with an emphasis on scalability and ongoing updates.

Without explicit pricing details, your best approach is to request quotes from vendors to compare total costs based on your property size and needs.

What Type of Hotel Should Use Lodgical Solution?

Hotels that benefit most from Lodgical Solution:

• Small to mid-sized properties seeking a cost-effective management system.
• Hotels that prioritize ease of use and rapid onboarding.
• Properties with basic operational needs, such as reservations, billing, and simple reports.
• Properties in North America, especially those with limited regional expansion plans.

Not ideal if your hotel:

• Operates at a large scale, requiring advanced customization or extensive integrations.
• Needs sophisticated revenue management or multi-regional support.
• Wants a system with recent, highly-rated customer support.
• Requires frequent, customizable reporting or advanced guest engagement features.

What Type of Hotel Should Use OpenHotel?

Hotels that should consider OpenHotel:

• Small to medium-sized properties looking for an all-in-one platform.
• Hotels focused on revenue growth, with features like yield management and channel control.
• Properties wanting multi-regional support, multi-currency, and multi-lingual capabilities.
• Hotels that value continuous updates, extensive integrations, and strong customer support.

Not ideal if your property:

• Needs a highly customizable or enterprise-level PMS.
• Operates in regions where OpenHotel’s presence is limited.
• Is primarily looking for basic reservation management without revenue or distribution tools.
• Prefers a system with a shorter implementation timeline due to its complexity.

The Bottom Line for Hotels

Lodgical Solution and OpenHotel serve different hotel segments with distinct strengths. Lodgical offers a simple, operationally focused system with a broad set of integrations, suited for smaller properties on a budget. OpenHotel provides a modern, feature-rich platform backed by recent positive reviews, ideal for properties aiming to grow and optimize revenue.

If your hotel prioritizes proven recent performance, scalability, and comprehensive management tools, OpenHotel is the clear choice. Lodgical Solution remains suitable if your needs are modest, cost-conscious, and centered around basic operations.

For most hoteliers seeking confidence in current support, features, and user satisfaction, OpenHotel’s recent reviews and broader adoption make it the stronger option to consider.