Oaky by Plusgrade vs. Voyyo:
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The Decision

Choosing between Oaky by Plusgrade and Voyyo hinges on your hotel’s specific revenue goals and operational focus. Oaky aims to maximize ancillary revenue through targeted upselling at various guest journey points, while Voyyo specializes in personalized room assignment to boost guest satisfaction and optimize room utilization. Both products address different pain points; which aligns better with your current priorities?

Oaky boasts a broader feature set and a proven track record backed by over 440 recent reviews, making it a more established leader. Voyyo, being newer with minimal user feedback, offers a niche solution centered on room personalization. So, which platform is the right fit for your hotel’s growth strategy?

Is Oaky or Voyyo Better for Hotels?

Oaky and Voyyo serve distinct functions within the hotel tech stack. Oaky focuses on upselling throughout the guest journey, offering personalized upgrades, ancillary services, and dynamic pricing, aiming to increase revenue. Voyyo, on the other hand, concentrates on streamlining room assignment, allowing guests to select their preferred rooms pre-arrival, which enhances guest satisfaction and improves room utilization.

While Oaky integrates with a wide range of PMSs and offers 54 verified partners, Voyyo has only three, including some common integrations like Oracle Hospitality and Mews. Oaky’s extensive regional presence—operating in 64 countries—also speaks to its maturity versus Voyyo’s nascent market footprint. Which of these solutions addresses your hotel's primary challenge: revenue uplift or guest experience?

Oaky vs Voyyo: Which Should Your Hotel Choose?

If your hotel needs to increase ancillary revenue through targeted, automated upselling, go with Oaky. Its features like guest segmentation, offer experimentation, multi-channel delivery, and dynamic pricing, combined with a robust user base and high review scores, make it a strategic revenue tool.

Conversely, if your hotel’s priority is improving guest satisfaction through personalized room selection that reduces manual work and enhances the digital experience, Voyyo may be suitable. However, note that its limited reviews and features suggest it’s better suited for small hotels seeking a straightforward, low-risk room personalization solution.

In summary, choose Oaky if revenue growth and automation are your goals, and Voyyo if guest satisfaction through personalized room assignment is your priority. For most hotels looking for proven ROI and extensive support, Oaky is the clear choice.

Is Oaky or Voyyo Easier to Use?

Oaky’s platform is highly rated for ease of use, with a 4.84/5 score and over 440 reviews, many praising its intuitive interface, quick onboarding, and minimal staff training needs. Users frequently mention that Oaky’s dashboard and automation features are straightforward, enabling rapid deployment and adoption across departments.

Voyyo, by comparison, has no publicly available reviews or ratings, but its core value proposition is simplicity—integrating seamlessly with minimal effort and requiring little staff input. Given the lack of user feedback, it’s difficult to assess usability definitively.

Edge: Oaky.

Which Has Better Features: Oaky or Voyyo?

Oaky offers 12 unique features, including guest segmentation, A/B testing, room upgrade merchandising, multi-channel delivery (email, SMS, WhatsApp), dynamic pricing, offer templates, automation workflows, and data security certifications. These enable highly targeted, flexible upselling campaigns that adapt to guest behavior and demand.

Voyyo, on the other hand, provides a streamlined, personalized room selection experience, but does not offer additional features like upselling tools or segmentation. Its core feature set is minimal, focused solely on room preference management.

Edge: Oaky.

Which Has Better Customer Support: Oaky or Voyyo?

Oaky’s support ratings are outstanding, with a 4.87/5 score based on over 440 reviews. Reviewers highlight the responsiveness, knowledge, and proactive approach of its customer success team, often citing quick resolutions and helpful onboarding.

Voyyo, having no review data or customer feedback available, can’t be assessed in this category. Given the importance of reliable support, this lack of data favors Oaky’s proven track record.

Edge: Oaky.

Which Has More Integrations: Oaky or Voyyo?

Oaky boasts 54 verified integration partners, including notable PMS and channel managers like Oracle Hospitality, Mews, and HotelTime. Its extensive integration ecosystem facilitates fast setup and robust data synchronization, which is crucial for automation and real-time offers.

Voyyo’s integration count is limited to three, including some common partners, but with minimal details on the breadth of these integrations. This makes Oaky the more versatile choice for connecting to existing hotel systems.

Edge: Oaky.

Which Do Hoteliers Rate Higher: Oaky or Voyyo?

Oaky’s reviews, with over 440 recent evaluations and a 4.84/5 overall rating, demonstrate strong hotel satisfaction across segments—including luxury, boutique, and branded hotels. Smaller properties and chains frequently mention increased revenue, ease of use, and motivated staff.

Voyyo has no published reviews or ratings, making it impossible to gauge hotel sentiment. For hotels seeking proven, peer-reviewed performance, Oaky’s higher rating and reputation are definitive advantages.

Edge: Oaky.

How Much Do Oaky and Voyyo Cost?

Oaky’s pricing starts at $300 per month, with no implementation or setup fees, and no free tier. Its transparent pricing is aligned with its extensive feature set and proven ROI.

Voyyo’s pricing details are unavailable, but as a revenue-share, risk-free platform, it likely involves a percentage-based fee. Without precise figures, Oaky’s predictable cost structure offers more clarity for budgeting.

What Type of Hotel Should Use Oaky?

• Hotels that want to significantly increase ancillary revenue through targeted, automated upselling.
• Teams seeking to optimize revenue from pre-arrival, in-stay, and post-stay engagements.
• Hotels with multiple properties or chains that benefit from centralized dashboards.
• Properties aiming to enhance guest experience with personalized offers and dynamic pricing.

Not ideal if:

• Your hotel operates with very minimal staff or prefers simple solutions.
• Your focus is solely on room personalization without revenue objectives.
• You lack the infrastructure to support upselling campaigns.

Edge: Oaky.

What Type of Hotel Should Use Voyyo?

• Hotels that prioritize guest satisfaction through room customization.
• Small properties or boutique hotels seeking a straightforward, low-maintenance solution.
• Hotels wanting to improve room utilization and reduce manual room assignment work.
• Operations aiming for a seamless digital experience with minimal setup.

Not ideal if:

• Your primary goal is revenue enhancement through ancillary sales.
• You need extensive features, integrations, or analytics.
• Your hotel requires proven, high-rated support and large-scale deployment.

Edge: Voyyo.

Oaky vs Voyyo: The Bottom Line for Hotels

Oaky is a mature, feature-rich platform designed to boost revenue through targeted upselling, automation, and deep integrations. Its extensive reviews, high ratings, and proven ROI make it the most reliable choice for hotels aiming to maximize ancillary revenue and operational efficiency.

Voyyo offers a niche, room personalization solution with a simple setup and minimal effort, ideal for small hotels seeking guest satisfaction improvements without heavy investment. However, its limited features and lack of reviews mean it’s less suitable for hotels focused on revenue growth or needing detailed analytics.

For most hotels looking for a trusted, extensively supported upselling platform, Oaky remains the recommended choice. If your priority is guest satisfaction with minimal complexity, Voyyo could be worth exploring, but expect limited scalability.