RateTiger Booking Engine (by eRevMax) vs. Simplotel Booking Engine:
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The Decision

Choosing between RateTiger Booking Engine by eRevMax and Simplotel Booking Engine hinges on your hotel's specific needs and priorities. Both products aim to increase direct bookings and streamline reservation management, but they differ significantly in features, user feedback, and market presence.

RateTiger has been a long-standing player with a smaller review base and limited recent feedback, while Simplotel boasts a large number of recent reviews and a broader global footprint. Your decision should consider which platform aligns best with your property’s size, segment, and operational complexity.

Is RateTiger or Simplotel Better for Hotels?

RateTiger and Simplotel both serve as online booking solutions designed to enhance direct reservations, but their approach and maturity differ. RateTiger, developed by eRevMax, focuses heavily on channel management and rate synchronization, with a strong emphasis on connecting to multiple OTAs and GDS systems. Its core strength lies in its extensive integration network, boasting 70 verified partners, including many global systems.

Simplotel, on the other hand, is a web-centric booking engine optimized for direct bookings through hotel websites, with over 2,900 hotels across 26 countries relying on its platform. It offers e-commerce-like features, including advanced analytics, branding customization, and marketing tools, aiming to convert website visitors into guests more effectively.

The critical divergence is in their primary focus: RateTiger excels at multi-channel distribution and rate management, while Simplotel emphasizes website conversion and guest engagement. Which aligns more closely with your hotel’s strategic priorities?

RateTiger vs Simplotel: Which Should Your Hotel Choose?

If your hotel needs a robust channel management system that ensures real-time rate and inventory synchronization across multiple platforms, RateTiger is the superior choice. Its proven track record and wide partner network make it ideal for properties with complex distribution channels or those already integrated into larger booking ecosystems.

Conversely, if your hotel prioritizes direct bookings from your website, wants to reduce OTA dependency, and values customizable branding and detailed analytics, Simplotel offers a compelling package. Its user-friendly interface and e-commerce features support a more personalized guest journey, boosting conversions and revenue.

For boutique hotels looking to optimize their online presence or properties seeking to reduce reliance on OTAs, Simplotel’s focus on website optimization makes it the better fit. Larger resorts or branded properties with extensive distribution needs might benefit more from RateTiger’s channel management capabilities.

Is RateTiger or Simplotel Easier to Use?

RateTiger’s user interface has a high rating of 4.29/5 but suffers from limited recent reviews—none in the past six months—which raises questions about its current ease of use and support responsiveness. Reviewers appreciate its straightforward channel management but note that updating rates across connections can be cumbersome, especially when managing extranet or partner central updates.

Simplotel, rated at 4.65/5 with over 290 recent reviews, consistently receives praise for its intuitive, user-friendly design and ease of onboarding. Hotels highlight its straightforward website integration, simple navigation, and responsive support, which fosters faster staff adoption.

Edge: Simplotel.

Which Has Better Features: RateTiger or Simplotel?

RateTiger offers 22 shared features plus one unique feature—the price comparison widget—focused on rate optimization and distribution. Its features include multi-channel connectivity, rate updates, and inventory synchronization.

Simplotel provides 22 shared features along with 15 exclusive features, including wedding and corporate booking modules, Stripe and PayU integrations, GDPR compliance, Google Hotel Ads, conversion rate reports, Facebook conversion tracking, and customizable exit intent modals. These enhance marketing, analytics, and guest engagement.

While RateTiger emphasizes distribution, Simplotel’s broader suite of marketing and customization tools gives it an edge in converting visitors to guests.

Edge: Simplotel.

Which Has Better Customer Support: RateTiger or Simplotel?

RateTiger’s support rating is 4.47/5, with reviewers noting prompt responses and effective training, but with limited recent feedback. Comments indicate good support, but some users find their onboarding process somewhat impersonal or slow to adapt to evolving customer needs.

Simplotel’s customer support boasts a slightly higher rating of 4.69/5, with reviews emphasizing prompt, friendly, and proactive service. Users mention the support team’s responsiveness and willingness to suggest design updates and improvements.

Edge: Simplotel.

Which Has More Integrations: RateTiger or Simplotel?

RateTiger connects to 70 verified partners, including major systems like Visual Matrix PMS, HotelTime, and GuestCentric, making it highly versatile for complex hotel networks. Its extensive integration list supports a wide range of property management, CRS, and revenue management tools.

Simplotel integrates with 22 verified partners, including popular systems such as Cloudbeds, SiteMinder, and Stripe. It also offers deep integration with Google Hotel Ads and analytics tools, but fewer total partners compared to RateTiger.

Edge: RateTiger.

Which Do Hoteliers Rate Higher: RateTiger or Simplotel?

Given the review count disparity—17 reviews for RateTiger and 297 for Simplotel—Simplotel’s ratings are more representative. Simplotel scores 4.75/5 overall, with recent reviews praising its ease of use, support, and functionality across various hotel segments.

RateTiger’s overall rating is 0/5 with only 17 reviews, none in the last six months, which limits confidence in current user sentiment. The lack of recent feedback suggests it may not be as actively supported or evolving.

Edge: Simplotel.

How Much Do RateTiger and Simplotel Cost?

RateTiger does not publicly disclose its pricing, indicating a custom quote based on hotel size and needs. It does not offer a free trial or freemium model, so costs may be substantial and variable.

Simplotel charges a flat $500 monthly fee, with no free trial or implementation fees. Its transparent pricing makes budgeting easier, and many users find it reasonable considering the suite of features offered.

What Type of Hotel Should Use RateTiger?

• Hotels that operate across multiple distribution channels and require extensive partner integration.
• Properties with large or complex booking networks needing centralized rate and inventory control.
• Hotels seeking to optimize their distribution reach globally, especially if connected to GDS or OTAs.
• Teams that value detailed rate comparison widgets and channel-specific management tools.

Not ideal if you’re a small property with primarily direct bookings or limited distribution needs.

What Type of Hotel Should Use Simplotel?

• Hotels that want to boost direct bookings through their website and reduce OTA reliance.
• Properties seeking a customizable, visually appealing booking experience for guests.
• Hotels that value detailed analytics, marketing tools, and user engagement features.
• Small to medium-sized properties looking for an affordable yet scalable booking solution.

Not ideal if your hotel’s main priority is managing multiple distribution channels or if you require extensive PMS or CRS integration.

Simplotel vs RateTiger: The Bottom Line for Hotels

The core difference lies in their primary focus: RateTiger excels at distribution management, while Simplotel drives direct bookings and website engagement. RateTiger’s strengths are its broad integrations and channel control, making it ideal for hotels with complex distribution needs.

Simplotel’s advantages include its user-friendly interface, strong support, and marketing features that help hotels increase direct bookings. Its recent reviews and high ratings make it the more reliable choice for hotels seeking a modern, guest-centric booking engine.

Choose RateTiger if your hotel requires comprehensive channel management and global distribution. Opt for Simplotel if you prioritize website conversions, ease of use, and marketing automation to grow direct bookings.