RMS vs. Siesta extranet:
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The Decision

Choosing between RMS by RMS and Siesta extranet by Siesta Solutions hinges on your hotel’s operational priorities. RMS, with its extensive feature set and broad market presence, aims to streamline complex hospitality operations and elevate guest experiences. Siesta extranet, on the other hand, offers a centralized platform focused on simplifying distribution, availability management, and routine tasks. Both systems address core property management needs but differ significantly in their scope and maturity.

Your team needs to evaluate whether a feature-rich, globally-trusted PMS like RMS aligns with your growth and operational complexity versus a potentially simpler, distribution-focused solution like Siesta extranet. Which system truly supports your current needs and future expansion plans?

Is RMS or Siesta extranet Better for Hotels?

RMS stands out with a comprehensive suite of 74 unique features designed to handle everything from integrated payments and booking engines to guest profiles, revenue management, and multi-lingual support. Its user base spans diverse hotel segments, including RV parks, boutique hotels, and resorts, underscoring its flexibility. RMS's 293 reviews and recent activity—20 in the last six months—provide a solid foundation of current user feedback.

Siesta extranet currently lacks reviews, indicating limited market presence and user feedback. Its core focus—centralized distribution and availability management—is valuable but less extensive than RMS’s offerings. RMS’s more recent reviews highlight its ease of use, support, and feature depth, making it the more reliable choice for hotels seeking a full-featured PMS.

Edge: RMS.

RMS vs Siesta extranet: Which Should Your Hotel Choose?

If your hotel needs a robust property management system capable of handling complex operations, RMS is the clear choice. It provides over 70 specialized features, including integrated CRS, online support, payment processing, and detailed reporting, ideal for mid-sized to large hotels or properties with multiple revenue streams. RMS also supports extensive integrations with over 112 verified partners, making it suitable for hotels seeking scalability.

Siesta extranet might appeal if your priority is straightforward distribution and reservation management without the need for extensive PMS features. However, the lack of reviews and integrations suggests it’s better suited for small, simple properties or those already embedded in other workflows. Given RMS’s strong recent reviews and high ratings, it’s better positioned to support hotel growth.

Edge: RMS.

Is RMS or Siesta extranet Easier to Use?

RMS earns a high ease of use rating of 4.28/5, supported by recent reviews praising its user-friendly interface and straightforward onboarding. Customers report that RMS’s booking chart and management tools are intuitive and that support staff are helpful, with real-time assistance readily available.

In comparison, Siesta extranet has no public reviews or ratings, making its usability difficult to assess. The absence of user feedback suggests it may lack the clarity and polish RMS offers, especially for new users or team members unfamiliar with PMS.

Edge: RMS.

Which Has Better Features: RMS or Siesta extranet?

RMS offers a total of 74 features, encompassing guest CRM, integrated channel management, automated night audits, revenue management, multi-currency support, and more. These features support a comprehensive operational workflow, from reservations to billing to guest engagement.

Siesta extranet’s feature set is less defined publicly, and with no reviews or detailed specifications available, it’s hard to compare directly. RMS’s broad feature catalog and recent updates demonstrate a commitment to innovation and operational support.

Edge: RMS.

Which Has Better Customer Support: RMS or Siesta extranet?

RMS scores 4.48/5 for customer support, with recent reviews highlighting fast, helpful assistance and proactive support staff. Users appreciate the support team’s responsiveness, especially during onboarding and troubleshooting.

Siesta extranet lacks any publicly available reviews or ratings, making it impossible to gauge support quality. Given RMS’s high support score and recent positive feedback, it clearly provides more reliable, well-regarded service.

Edge: RMS.

Which Has More Integrations: RMS or Siesta extranet?

RMS boasts 112 verified integration partners, including major channel managers, booking engines, and revenue tools like Criton, Sage, and Unifocus. Such extensive integrations allow for a connected and automated operations environment.

Siesta extranet currently has no verified integrations listed. This limits its ability to connect with third-party systems, which can hinder scalability and operational flexibility. RMS’s superior integration ecosystem makes it the more versatile choice.

Edge: RMS.

Which Do Hoteliers Rate Higher: RMS or Siesta extranet?

RMS has an overall rating of 4.56/5 based on 293 reviews, with recent months seeing 20 reviews, indicating active user engagement. Hoteliers across segments—from boutique hotels to RV parks—appreciate its ease of use, support, and feature richness.

Siesta solutions has no publicly available reviews, so no user ratings or feedback can be considered. The current data clearly favors RMS, especially given its recent review activity and high satisfaction scores.

Edge: RMS.

How Much Do RMS and Siesta extranet Cost?

RMS is priced at a $800 per month flat rate, with no free trial or implementation fees. Pricing includes the full suite of features, making it a predictable investment for scaling hotels.

Siesta extranet’s pricing is not publicly disclosed, and no trial information is available. This lack of transparency can make budgeting and decision-making more difficult, especially when compared to RMS’s clear pricing structure.

Edge: RMS.

What Type of Hotel Should Use RMS?

• Hotels that need a comprehensive property management system to streamline operations.
• Teams aiming to manage reservations, revenue, housekeeping, and guest communications within one platform.
• Hotels with multiple revenue streams, such as resorts, RV parks, or boutique hotels.
• Properties seeking automation tools like night audits and detailed reporting.
• Hotels planning to scale operations and require extensive integrations.

Not ideal if you prefer a minimal, distribution-only system or manage a single small property without complex needs.

What Type of Hotel Should Use Siesta extranet?

• Hotels focusing primarily on distribution, availability, and rate management.
• Small properties with simple operational needs requiring a straightforward reservation platform.
• Businesses seeking quick control over listings across multiple channels without extensive PMS features.
• Hotels already using other specialized systems and needing a centralized distribution tool.

Not ideal if your operation involves complex revenue management, detailed guest profiles, or multi-property management.

RMS vs Siesta extranet: The Bottom Line for Hotels

RMS offers a comprehensive, feature-rich platform proven to support multi-property and complex operations, backed by a large, active user base and recent reviews. Its extensive integrations, support, and customization options make it suitable for hotels seeking growth and operational efficiency.

Siesta extranet provides a streamlined distribution and availability management system, potentially ideal for small, straightforward properties. However, its minimal online presence and lack of reviews make RMS the more reliable, tested, and scalable option for most hoteliers.

In conclusion, if your hotel values a full-featured PMS with proven support and integration, RMS is the clear choice. For simple distribution needs, Siesta extranet might suffice—but be cautious of its limited market presence.