LIKE MAGIC (Staff App) vs. Sweeply Staff App:
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The Decision

Choosing between LIKE MAGIC Staff App and Sweeply Staff App hinges on your hotel's specific operational needs and growth plans. Both products aim to streamline staff collaboration but differ significantly in features, user experience, and market presence. Your team must consider which platform aligns better with your current challenges—whether it's automation across guest journeys or task management—and which offers more recent, positive feedback.

LIKE MAGIC, with its Swiss origin and a focus on automating the entire guest journey, boasts more recent reviews and a higher overall rating. Sweeply, despite fewer reviews, offers a competitive set of features and a lower price point. Which product will best support your hotel's growth?

Is LIKE MAGIC or Sweeply Better for Hotels?

Both LIKE MAGIC and Sweeply address hotel staff collaboration, but they solve different problems. LIKE MAGIC automates and integrates guest-facing operations, reducing manual tasks and staff workload, while Sweeply concentrates on task management and department coordination, aiming to improve internal communication.

While LIKE MAGIC emphasizes a fully digital guest experience, Sweeply is more targeted at optimizing day-to-day staff workflows. Do you need a platform that enhances guest interactions or one that streamlines staff tasks?

LIKE MAGIC vs Sweeply: Which Should Your Hotel Choose?

If your hotel requires an all-in-one platform to automate the guest journey from booking to checkout, LIKE MAGIC is the better fit. It’s especially suitable for hotels aiming to reduce staffing costs and improve guest satisfaction through integrations and automation—like the 80% staff reduction achieved at Zipper Hotel.

Conversely, if your priority is improving internal staff workflows, reducing errors, and simplifying department communication, Sweeply is the more appropriate choice. It’s ideal for hotels with multilingual staff or those needing better task oversight, such as The Views Hotels, which modernized operations across 750 rooms with Sweeply.

Is LIKE MAGIC or Sweeply Easier to Use?

LIKE MAGIC scores a perfect 5/5 for ease of use, with a highly positive review highlighting its intuitive, mobile-first design and rapid onboarding process. Users praise its seamless integration and automation, making staff adoption straightforward.

Sweeply, rated 4.78/5, also receives praise for its straightforward interface and quick learning curve. Users note that it simplifies communication and task management without steep training requirements.

Edge: LIKE MAGIC.

Which Has Better Features: LIKE MAGIC or Sweeply?

LIKE MAGIC offers 4 exclusive features—multi-property monitoring, automated replies, message templates, and open API—enhancing automation and customization. These features support a fully digital guest experience, from self-check-in to automated messaging.

Sweeply provides 4 unique features—inspection, deep cleaning, lost & found module, and print old records—that strengthen operational oversight and maintenance tracking. It excels in internal task management and departmental coordination.

Edge: LIKE MAGIC, due to its broader automation capabilities and integration potential.

Which Has Better Customer Support: LIKE MAGIC or Sweeply?

LIKE MAGIC receives a customer support rating of 4.88/5 and a Net Promoter Score of 9.94/10, with reviews emphasizing prompt, helpful responses and ongoing support. Hotels like Anstatthotel highlight its responsiveness as a key benefit.

Sweeply, rated 4.67/5 with a score of 9.78/10, also enjoys positive feedback. Users appreciate its quick issue resolution and attentive service, although some mention room for more detailed training.

Edge: LIKE MAGIC.

Which Has More Integrations: LIKE MAGIC or Sweeply?

LIKE MAGIC boasts 10 verified integrations, including major PMS and access system partners like apaleo, Oracle Hospitality, and Mews. Its open API allows further customization and third-party connections, supporting complex setups.

Sweeply, slightly edging out with 11 verified partners, includes shared integrations with apaleo, Oracle, and Mews, plus additional hotel-specific partners like Guesty and Cloudbeds. Its diverse integration options support a broad range of operational tools.

Edge: Sweeply.

Which Do Hoteliers Rate Higher: LIKE MAGIC or Sweeply?

LIKE MAGIC’s recent reviews are more numerous, with 16 total and 2 in the last 6 months, compared to Sweeply’s 9 reviews with no recent feedback. LIKE MAGIC’s review scores also reflect a higher overall score and more recent positive experiences.

Hotels in extended stay, boutique, and city center segments praise LIKE MAGIC’s automation and efficiency. Sweeply is favored by hotels like hostels and luxury properties for its task management clarity, but less so across segments with recent reviews.

Edge: LIKE MAGIC.

How Much Do LIKE MAGIC and Sweeply Cost?

LIKE MAGIC charges a base price of $1,100 per month, with no free tier or trial available. This higher cost reflects its broader automation and integration features.

Sweeply, priced at $200 monthly, offers a more affordable entry point with no trial or setup fees. Its lower price makes it attractive for smaller hotels or those seeking core task management tools.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels that want to enhance guest experience through automation, contactless check-in, and messaging.
• Teams that prioritize reducing staffing costs and streamlining operations.
• Hotels seeking a comprehensive platform that integrates multiple systems seamlessly.
• Properties with a focus on digital guest journeys, such as boutique or city hotels.
• Not ideal if you prefer a simple, standalone staff task app without broader automation.

What Type of Hotel Should Use Sweeply?

• Hotels that focus on internal staff coordination, especially with multilingual teams.
• Properties seeking to replace paper logs with digital task management.
• Hotels that need detailed maintenance or lost & found modules.
• Hotels with a larger service staff requiring real-time communication and task automation.
• Not ideal if your hotel demands extensive guest-facing automation or advanced integrations.

LIKE MAGIC vs Sweeply: The Bottom Line for Hotels

LIKE MAGIC is a comprehensive guest journey management platform designed to automate operations and improve guest satisfaction. Its automation, integrations, and recent reviews make it particularly suitable for hotels seeking to modernize and reduce staffing costs.

If your hotel needs a robust, all-in-one digital solution capable of transforming guest interactions and operational workflows, LIKE MAGIC is the clear choice. Its higher rating, recent reviews, and extensive features give it a decisive advantage.

On the other hand, Sweeply excels as a task management tool, especially for hotels prioritizing internal staff coordination and operational oversight. Its lower price, diverse integrations, and specialized modules make it ideal for properties seeking streamlined internal workflows rather than a guest-facing platform.

Choose LIKE MAGIC if your goal is to automate and elevate the guest experience; opt for Sweeply if internal staff productivity and communication are your priorities. Both are valuable, but your decision should align with your hotel’s core operational focus.