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Your hotel's most critical operational and guest data is currently sitting on your departing employees' personal phones. Learn why relying on consumer apps is a serious data security risk and how to regain control of your data infrastructure.

De beste hoteltechnologie-apps van 2026

Discover the top rated hotel tech products to run & grow your hotel business in 2026 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

Hotels ruilen e-mail in voor WhatsApp en gasten zijn er dol op

As inboxes overflow and response times lag, hotels are turning to WhatsApp for real-time, personalized guest messaging that email can’t match.

Van e-mails tot upsells: hotels pakken hun berichtgeving eindelijk goed aan

Guest communications in hospitality remain highly fragmented. From boutique resorts in Europe to branded city hotels across Asia and the Americas, the same challenge emerges. Today’s travelers expect more than a room. They expect a seamless flow of communication—from booking confirmations to welcome messages, from personalized mid-stay offers to post-departure follow-ups. Each touchpoint influences how they perceive the hotel and whether they choose to return. Too often, however, communication breaks down: Pre-arrival emails are sent from one system, in-stay promotions from another, and loyalty follow-ups from yet another. Messages are duplicated, delayed, or lost altogether. Front desk staff spend hours manually sending reminders about check-in, upsells, or surveys. The result is more work for staff and a less cohesive experience for guests. The solution lies not in adding more tools, but in developing a structured communication strategy managed from a single hub. Done well, guest communication becomes a revenue generator, a loyalty builder, and a critical part of guest satisfaction.

Statistieken over AI in de horeca: 48 statistieken die bewijzen dat de sector enorm groeit

From predictive maintenance and dynamic pricing to chatbot-led service and hyper-personalized marketing, AI is quietly—but powerfully—reshaping the guest journey and the economics of hotel operations.

HITEC Indianapolis 2025 Innovatierapport

In this article we break down the most exciting innovations from HITEC in a skimmable format broken down by department to quickly help you find new tools and features for your hotel business.

5 manieren waarop technologie de hotelgastervaring opnieuw definieert

 In this article, we’ll explore how innovations are transforming the guest journey from arrival to checkout, why integration across systems is critical, and what forward-thinking hoteliers must do now to stay competitive in an increasingly digital-first world.

ITB Berlin 2025 Hotelier's Recap

Discover the game-changing hotel tech innovations from ITB Berlin that are redefining revenue, automation, and guest experience.

5 manieren waarop AI-aangedreven apps hotelteams kunnen helpen zich te concentreren op gasten en meer gedaan te krijgen

Here are five ways in which we have seen apps free up valuable staff time, bring departments together and improve the guest experience.

De beste hoteltech-apps van 2025

Discover the top rated hotel tech products to run & grow your hotel business in 2025 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

De beste zakelijke berichten-apps voor horeca-organisaties

So let’s take a deeper dive into some of the best in class business messaging apps and how they can be impactful in your hospitality organization.

Hoe onafhankelijke hotels kunnen concurreren met grote ketens met behulp van technologie

While independent hotels may not have the same resources as large chains, they can still compete effectively by embracing technology.

Apple Wallet-hotelsleutels: dit is waarom hoteleigenaren hun kamersleutels naar de cloud verplaatsen

Learn about the benefits of bringing Apple Wallet hotel keys to your property and how to implement this exciting new mobile key application.

HITEC Charlotte 2024 Innovatierapport

In this article we break down the most exciting innovations from HITEC in a skimmable format broken down by department to quickly help you find new tools and features for your hotel business.

Wat technisch onderlegde hotelexploitanten gemeen hebben

Discover how tech-savvy hotel operators are leveraging innovative solutions to enhance guest experiences and streamline operations

HR Group's VP Digitale Strategie over het verzamelen van bruikbare gegevens

Learn how Adrian Schmidt's HR Group runs continuous practical experimentation to optimize profitability and core metrics.