Operations
Operations 中受歡迎
熱門搜尋
最佳 Property Management Systems 的 2025
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
最佳 Staff Collaboration Tools 的 2025
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
最佳 Hotel Accounting Software 的 2025
Tools to manage your hotel's accounting, budgeting and financial planning.
精選應用程式
Revenue Management
Revenue Management 中受歡迎
熱門搜尋
最佳 Revenue Management Systems 的 2025
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
最佳 Channel Managers 的 2025
Distribute your inventory to hundreds of channels to boost occupancy.
最佳 Business Intelligence 的 2025
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
精選應用程式
Marketing
Marketing 中受歡迎
熱門搜尋
最佳 Hotel CRM & Email Marketing 的 2025
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
最佳 Booking Engine 的 2025
The eCommerce shopping cart for your hotel's website.
最佳 Hotel Metasearch Management Software 的 2025
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
精選應用程式
Guest Experience
Guest Experience 中受歡迎
熱門搜尋
最佳 Hotel Guest Apps 的 2025
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
最佳 Contactless Check-in 的 2025
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
最佳 Guest Messaging Software 的 2025
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
精選應用程式
Channel Manager by HotelRunner
4.8 (104 评论)
HT评分
100 分中的 75 分
Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Bell - AI驅動的產品分析師
我分析了HotelRunner的產品評論、專家推薦、功能、定價、整合及其他資訊，以生成以下摘要。
酒店業者說
Hoteliers like HotelRunner because it significantly streamlines reservation management, enabling seamless coordination across multiple OTAs, thus reducing the risk of overbookings. Many praise its powerful booking engine and quick updates which enhance revenue through direct bookings, while its comprehensive reporting tools aid in strategic decision-making. However, there are some calls for improvements, including responsiveness during weekends, integration with more channels, and enhanced PMS functionalities.
支持
支持
Hoteliers often praise the customer support of HotelRunner's Channel Manager for its accessibility, responsiveness, and expertise. Support is highlighted as quick and effective, even during weekends, with Mr. Ozgur frequently mentioned for his helpfulness in resolving issues. The support team is noted for assisting with both setup and ongoing operations, helping clients manage integrations like channel manager and website integration. This proactive approach is appreciated, especially given the needs of hoteliers for flexible support hours. Overall, client reviews reflect satisfaction with the consistent and knowledgeable assistance provided by HotelRunner's support staff.
Operations
11 个月前
已验证
... 在 Ayzu 的 Ozaras Kel 的帮助下，一切都很完美。她非常乐于助人、灵活、友善，在 Ayzu 的帮助下我没有任何需要改进的地方。 ...
查看完整评论Operations
11 个月前
已验证
... 在 Ayzu 的 Ozaras Kel 的帮助下，一切都很完美。她非常乐于助人、灵活、友善，在 Ayzu 的帮助下我没有任何需要改进的地方。 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论General Manager
4 个月前
已验证
... 由于他们的专业精神和积极主动的态度，他们在许多领域提供了无忧的服务。自酒店开业以来，我们一直在所有三家酒店中使用 Hotelrunner，多年来，我们在渠道经理和网站集成方面一直没有遇到任何问题。作为 Weingart Hotels 集团，我们要感谢整个团队。我想特别感谢团队中的 Özgür 先生。我要感谢他在任何情况下的支持，无论是早上还是晚上，工作日还是周末，以及 100% 的表 ...
查看完整评论General Manager
4 个月前
已验证
... 由于他们的专业精神和积极主动的态度，他们在许多领域提供了无忧的服务。自酒店开业以来，我们一直在所有三家酒店中使用 Hotelrunner，多年来，我们在渠道经理和网站集成方面一直没有遇到任何问题。作为 Weingart Hotels 集团，我们要感谢整个团队。我想特别感谢团队中的 Özgür 先生。我要感谢他在任 ...
查看完整评论General Manager
4 个月前
已验证
... 由于他们的专业精神和积极主动的态度，他们在许多领域提供了无忧的服务。自酒店开业以来，我们一直在所有三家酒店中使用 Hotelrunner，多年来，我们在渠道经理和网站集成方面一直没有遇到任何问题。作为 Weingart Hotels 集团，我们要感谢整个团队。我想特别感谢团队中的 Özgür 先生。我要感谢他在任何情况下的支持，无论是早上还是晚上，工作日还是周末，以及 100% 的表 ...
查看完整评论The Hotel Boss
4 个月前
已验证
... 预订跟踪非常方便。跑步者团队在各方面都乐于助人，让我的工作更加轻松。一切都很好。谢谢。此致，Umut Türkyılmaz ...
查看完整评论The Hotel Boss
4 个月前
已验证
... 预订跟踪非常方便。跑步者团队在各方面都乐于助人，让我的工作更加轻松。一切都很好。谢谢。此致，Umut Türkyılmaz ...
查看完整评论自動化
簡化
Hoteliers often praise HotelRunner's Channel Manager for its effective automation capabilities. The platform streamlines updates to online travel channels, transmitting changes quickly and accurately from both computer and mobile applications. This automation minimizes the need for constant manual intervention, allowing hoteliers to manage updates and transactions remotely, even by phone. Users find that while the system operates effectively, there's room for improvement in updating speed for prices and availability to be reflected on different channels. Overall, the automation features lead to efficient management, reducing manual tasks and errors, making it highly recommended among hoteliers.
Front Office& Sales Manager
5 个月前
已验证
... Hotelrunner 不仅提供产品，还提供额外的服务和信息来增加我们的销售额。我们的更新信息可 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 您可以将您认为适合合同请求的渠道与在线渠道连接起来。可以通过电话建立连接。这样，我们就不需要坐在电脑前了。我们可以随时随地通过电话进行交易。 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 您可以将您认为适合合同请求的渠道与在线渠道连接起来。可以通过电话建立连接。这样，我们就不需要坐在电脑前了。我们可以随时随地通过电话进行交易 ...
查看完整评论Online Sales Executive
1 个月前
已验证
... 管理所有频道的最佳工具之一，如果您需要帮助，他们会立即采取行动，您的更改会立即反映到频道中。界面非常易懂，速度很快。强烈推荐！ ...
查看完整评论整合
已連接
Hoteliers often appreciate HotelRunner's Channel Manager for its strong integrations capabilities. They note the range of integrations available, which seamlessly connect with popular systems like PMS and CRM, enhancing operational efficiency. Users frequently highlight the ease of setup, indicating that integrating HotelRunner with their existing systems is straightforward and generally free of major challenges. Moreover, the reliability of these integrations is commended, with many users experiencing consistent performance and minimal issues related to syncing. This dependable integration capability contributes significantly to effective property management and increased reservation handling.
GRAND RİMEDYA BURHANİYE
5 个月前
已验证
... 自从我们开始使用 HotelRunner 以来，我们一直非常满意。非常感谢支持团队的快速响应和有效解决方案。他们的帮助使我们的工作变得轻松很多。渠道管理器功能非常有用；它们可以顺利连接预订平台，并帮助我们轻松跟踪来自不同代理商的预订。这提高 ...
查看完整评论Front Office& Sales Manager
5 个月前
已验证
... Hotelrunner 不仅提供产品，还提供额外的服务和信息来增加我们的销售额。我们的更新信息可以从计算机和移动应用 ...
查看完整评论General Manager
4 个月前
已验证
... 由于他们的专业精神和积极主动的态度，他们在许多领域提供了无忧的服务。自酒店开业以来，我们一直在所有三家酒店中使用 Hotelrunner，多年来，我们在渠道经理和网站集成方面一直没有遇到任何问题。作为 Weingart Hotel ...
查看完整评论價值
平衡
Hoteliers often express satisfaction with the value offered by HotelRunner's Channel Manager product. Many users highlight that the software provides a strong return on investment, as it has contributed to an increase in reservations and streamlining booking processes. The platform is noted for its transparency in pricing, ensuring there are no hidden costs, which bolsters user trust and satisfaction. Additionally, users find the free trials and evaluations effective, allowing them to assess the software's benefits comprehensively before committing. Overall, users feel the features provided at the given price point compare favorably with competitors, underscoring the product's valuable position in the market.
Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论Sales Manager
5 个月前
已验证
... 为酒店经营者提供的出色软件和在线解决方案。团队从第一步到最后一步都非常乐于助人。每当我遇到与在线代理商有关的问题时，他们都会帮助我。由于他 ...
查看完整评论Sales Manager
5 个月前
已验证
... 为酒店经营者提供的出色软件和在线解决方案。团队从第一步到最后一步都非常乐于助人。每当我遇到与在线代理商有关的问题时，他们都会帮助我。由于他们的专业知识，我现在 ...
查看完整评论Owner
5 个月前
已验证
... 我要衷心感谢 Muzafer Efe Boncu 在我们设置 Hotel Runner 帐户时提供的出色支持。从开始到结束，Muzafer 都表现出非凡的专业精神和奉献精神。他对 ...
查看完整评论Owner
5 个月前
已验证
... 我要衷心感谢 Muzafer Efe Boncu 在我们设置 Hotel Runner 帐户时提供的出色支持。从开始到结束，Muzafer 都表现出非凡的专业精神和奉献精神。他对平台的透彻理解和耐心的指导使整个设置过程顺利而高效。Muzafer 对细节的关注和对我们问题的及时回复非常宝贵，确保我们很快就能开始运行。他的专业知识不仅帮助我们启动帐户，还为我们提供了可以改善酒店管理和客人 ...
查看完整评论The Hotel Boss
4 个月前
已验证
... 预订跟踪非常方便。跑步者团队在各方面都乐于助人，让我的工作更加轻松。一切都很好。谢谢。此致，Umut Türkyılmaz ...
查看完整评论功能
平衡
Hoteliers often highlight the functionality of HotelRunner’s Channel Managers product. The platform adeptly handles core tasks such as seamless booking updates and channel management, contributing to trouble-free service and efficient setup, as noted by the streamlined setup process. Users praise its reliability, with no significant downtime or disruptions reported, ensuring smooth operations during reservations. However, there are mentions that the PMS and booking engine need improvements to better meet mid-level accommodation requirements. The system's adaptability to handle transactions via mobile devices is appreciated, although some users express that more frequent updates on templates could enhance feature completeness. Additionally, insights and reporting are considered actionable, assisting hoteliers in their operations.
Managing Director
7 个月前
已验证
... Erhan 对我提出的关于 Hotelrunner 提供的产品和订阅的所有问题都给予了极大的帮助。作为他们的销售经理，他完美地履行了自己的职责。然而，一些小型企业更喜欢自己购买他们的服务，而不是直接与潜在供应商打交道，主要是因为我们的时间非常有限，所以想要立即得到答案。我建议改进在线购物体验，更清楚地描述产品和可能的订阅之间的差异。我明白他们的目标是提供量身 ...
查看完整评论Managing Director
7 个月前
已验证
... Erhan 对我提出的关于 Hotelrunner 提供的产品和订阅的所有问题都给予了极大的帮助。作为他们的销售经理，他完美地履行了自己的职责。然而，一些小型企业更喜欢自己购买他们的服务，而不是直接与潜在供应商打交道，主要是因为我们的时间非常有限，所以想要立即得到答案。我建议改进在线购物体验，更清楚地描述产品和可能的订阅之间的差异。我明白他们的目标是提供量身定制的体验，而不是非正式的体验，而这在某种程度上也是 HotelR ...
查看完整评论Front Office& Sales Manager
5 个月前
已验证
... Hotelrunner 不仅提供产品，还提供额外的服务和信息来增加我们的销售额。我们的更新信息可以从计算机和移动应用程序快速准确地传 ...
查看完整评论Front Office& Sales Manager
5 个月前
已验证
... Hotelrunner 不仅提供产品，还提供额外的服务和信息来增加我们的销售额。我们的更新信息可以从计算机和移动应用程序快速准确地传 ...
查看完整评论Benjamin otel
5 个月前
已验证
... 一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。 ...
查看完整评论Owner
5 个月前
已验证
... 我要衷心感谢 Muzafer Efe Boncu 在我们设置 Hotel Runner 帐户时提供的出色支持。从开始到结束，Muzafer ...
查看完整评论General Manager
4 个月前
已验证
... 由于他们的专业精神和积极主动的态度，他们在许多领域提供了无忧的服务。自酒店开业以来，我们一直在所有三家酒店中使用 Hotelrunner，多年来，我们在渠道经理和网站集成方面一直没有遇到任何问题。作为 Weingart Hotels 集团，我们要感谢整个团队。我想特别感谢团队中的 Özgür 先生。我要感谢他在任何情况下的支持，无论是早上还是晚上，工作日还是周末，以及 100% 的表现，以及解决所有问题。 ...
查看完整评论The Hotel Boss
4 个月前
已验证
... 预订跟踪非常方便。跑步者团队在各方面都乐于助人，让我的工作更加轻松。一切都很好。谢谢。此致，Umut Türkyılmaz ...
查看完整评论Online Sales Executive
1 个月前
已验证
... 管理所有频道的最佳工具之一，如果您需要帮助，他们会立即采取行动，您的更改会立即反映到频道中。界面非常易懂，速度很快。强烈推荐！ ...
查看完整评论使用者介面
可訪問
Hoteliers often praise the user interface of HotelRunner's Channel Manager for its clarity and speed. The interface is described as very understandable and fast, allowing users to manage their channels with ease. It acts immediately, ensuring changes are promptly implemented across channels, which contributes to its high usability. The intuitive design requires minimal training, making it accessible for first-time users. Overall, the user interface is highly regarded for its efficiency and effectiveness in facilitating a smooth user experience.
Managing Director
7 个月前
已验证
... Erhan 对我提出的关于 Hotelrunner 提供的产品和订阅的所有问题都给予了极大的帮助。作为他们的销售经理，他完美地履行了自己的职责。然而，一些小型企业更喜欢自己购买他们的服务，而不是直接与潜在供应商打交道，主要是因为我们的时间非常有限，所以想要立即得到答案。我建议改进在线购物体验，更清楚地描述产 ...
查看完整评论Online Sales Executive
1 个月前
已验证
... 管理所有频道的最佳工具之一，如果您需要帮助，他们会立即采取行动，您的更改会立即反映到频道中。界面非常易懂，速度很快。强烈推荐！ ...
查看完整评论酒店業者最常提及
按細分市場的受歡迎程度
類別
9 | 大 (75-199 房间)
22 | 中等的 (25-74 房间)
29 | 小 (10-24 房间)
11 | 特大 (200+ 房间)
28 | 特小 (1-9 房间)
國家
7 | Turkey
5 | Italy
5 | Morocco
3 | Argentina
3 | Colombia
2 | Vietnam
2 | Thailand
2 | France
2 | Mexico
2 | Panama
2 | Greece
2 | United Kingdom
2 | Portugal
1 | Uzbekistan
1 | Korea, South
1 | Cyprus
1 | Tunisia
1 | Azerbaijan
1 | Tanzania
1 | New Zealand
1 | Georgia
1 | South Africa
1 | Oman
1 | Chile
1 | Hungary
1 | Kenya
1 | Nicaragua
1 | Germany
1 | Romania
1 | Sri Lanka
1 | Brazil
1 | China
類型
36 | 住宿加早餐旅馆
51 | 精品店
13 | 品牌酒店
23 | 市中心酒店
28 | 机场/会议酒店
6 | 长住服务式公寓
7 | 旅馆
28 | 有限的服务和经济型酒店
30 | 豪华酒店
6 | 汽车旅馆
19 | 度假村
1 | 房车公园和露营地
9 | 度假出租屋和别墅
地區
2 | 北美
17 | 欧洲
9 | 亚太地区
1 | 大洋洲
9 | 中东
11 | 南美洲
9 | 非洲
類別
104 | 渠道经理
15 | 网站设计
8 | 评价购物
37 | 预订引擎
13 | 物业管理系统
10 | 酒店管理软件
1 | 商业智能
沒找到您要找的內容嗎？
什麼是HotelRunner？
成立于2011 | 总部位于United Kingdom | 60 名员工
HotelRunner 的 Channel Manager 是一款先进的工具，专为简化酒店预订管理而设计。它的主要价值在于能够无缝集成和更新 150 多家在线旅行社 (OTA)（如 Booking.com、Expedia、Airbnb 和 Agoda）的房价、空房情况和预订情况，所有这些都来自一个用户友好的平台。这不仅可以降低超额预订的风险，还可以通过确保所有渠道始终有空房并准确列出客房来最大化收入。该平台快速而强大的预订引擎可显著提高直接预订量并提高总收入。此外，HotelRunner 的综合报告工具为酒店经营者提供了可操作的战略决策见解，使他们能够高效优化运营。这对于希望增强收入管理而又避免手动更新带来的复杂性和风险的物业经理来说尤其有价值。虽然仍有需要改进的地方，例如周末的响应能力和增强的物业管理系统 (PMS) 集成，但总体共识是，HotelRunner 的 Channel Manager 对于旨在简化渠道管理和发展业务的酒店经营者来说是一个强大而可靠的解决方案。
功能
最大化您的收入
最大化您的收入
连接世界领先的预订网站。提升您的在线形象，吸引全球潜在客人，并提高您的入住率。
即时更新
即时更新
只需单击一下，即可通过 HotelRunner 更新您销售渠道上的客房库存、内容、促销、价格和空房情况。通过中央库存避免风险并实现价格平价。
灵活的渠道管理
灵活的渠道管理
享受为您的酒店量身定制的灵活解决方案。HotelRunner 支持所有房型、房价计划和特定渠道限制以及预订修改、取消和重新预订。
优化时间和费用
优化时间和费用
通过一个中央平台管理各种在线销售渠道，例如您的网站、旅行社和元搜索引擎。增加收入，同时减少时间和成本。
使用 HotelRunner 移动应用简化您的酒店
使用 HotelRunner 移动应用简化您的酒店
只需点击一下即可找到您的酒店。使用我们的原生移动应用程序，您可以通过手机或平板电脑管理酒店运营、预订、房价和空房情况的每一个步骤。您还可以管理合同请求并与 OTA 互动。
特征
费率管理
4/5 features
房间类型映射
4/5 features
自动化与同步
4/5 features
管理和设置
4/5 features
分析和报告
4/5 features
其他
1/1 features
可用的附加元件和模組
直接加成
Direct Plus 订阅可让您在 Google 和 trivago 上列出您的酒店，让客人通过 HotelRunner 预订引擎直接通过您的网站进行预订。从最初的点击到住宿结束，您可以完全控制客人关系。作为酒店业主，您可以直接向客人收费并管理预订，就像任何其他直接预订一样。
销售点
HotelRunner POS 旨在满足酒店现场销售和支付业务的独特需求。从快速订单管理到轻松支付处理，无缝销售点系统为您的餐饮业务提供支持。只专注于创造难忘的宾客体验。
自动驾驶仪
该平台会随时监控您的预订活动和入住率，并根据您的规则设置触发自动化，并立即优化您所有销售渠道的价格和可用性。借助 Autopilot，您可以提高收入和盈利能力，适应不断变化的需求，超越竞争对手，并减轻您的工作量。
HotelRunner 的評論總結
使用方便
4.7/5
客户支持
4.7/5
投资回报率
4.7/5
执行
4.7/5
被推荐
成就
该供应商的趋势得分正在上升，Channel Manager by HotelRunner 是 渠道经理 类别中 #9 最热门的产品（在 111 中），也是全球酒店技术生态系统中 #338 最热门的产品。 HTR 评估供应商在市场上的实时活动，让买家了解产品是否正在增长势头
学到更多HotelRunner’s 客户支持流程尚未经过验证 Hotel Tech Report.
Learn more about this achievement in the official press release该供应商未达到卓越证书的最低标准，该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息，请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world推荐用途
HotelRunner 的定價
根据要求提供定价
HotelRunner 选择不在其个人资料中共享常规定价，但您可以在下面请求报价。这通常表明定价灵活，因此建议获取多个报价以进行协商。
您的酒店有多少个房间？
获取即时价格估算
输入房间数量以获取您的物业的即时价格估算
No matching results
HotelRunner 的案例研究
HotelRunner 没有任何可用的案例研究
参考文献
"One of my favorite new features that they just started this year is Guest Relationship Management… Besides that, we also can take reservations from our own website with the help of the HotelRunner platform and get reservations on Booking.com. Those are all really helpful for us."
Jenna Anlar
Owner @
BARBERA boutique hotel
"Honestly, I called all the companies. However, HotelRunner responded very quickly and excellently. They said, “If your computer is on, we can start now.” In nearly 30 minutes, the system was set and running. This is something I will never forget… Before HotelRunner, we were working with one or two, of the most well-known channels. Thanks to HotelRunner, we are now working with 15 sales channels. Of course, their productivity varies, but my hotel is on all of them and promoted to more potential guests."
Nuri Eğilmez
Owner @
Peremere Alacati Hotel
"HotelRunner has a mobile application, which I haven’t heard of any other company that has one. The fact that HotelRunner has this product is really crowd-pulling and attractive. It is a product that helps us access our hotel 24/7 quickly. Since we handle most of our work with HotelRunner and gain time and speed, we integrated our sales team into other work. We not only took advantage of our sales team but also, thanks to the benefits of HotelRunner, we started to realize other advantages. It’s a win-win situation."
Güner Güney
General Manager @
Ramada Encore by Wyndham Izmir
"After we sent an email to HotelRunner, they returned to us very quickly. After they gave the HotelRunner training and the necessary information, we became a part of HotelRunner within a day. When we went to the meeting, we saw a very experienced team during their presentation. They were able to answer all of our questions. The first thing I say to those around us who saw our experience and said, “We want to do the same” is “Talk to HotelRunner first”. There are so many alternatives to find and rent a hotel in a convenient destination. However, there are very few alternatives for hotel sales management platforms that you can get such good support."
Nazım Kaya
Owner @
AlacatI Kapari Otel
"When we decided to use HotelRunner, we first consulted many hotels. We searched the channels they were using. After we got a few demos and evaluated the price-benefit balance, we decided that HotelRunner was the best for us. The most important thing that differentiates HotelRunner from other companies is that it offers direct connections with online channels like Booking.com, Airbnb, and many more. It also enables us to reach more and various channels. Before we started working with HotelRunner, we had been managing our online sales operations manually, which had been taking a lot of time. After we started working with HotelRunner, we were able to solve our problems within minutes."
Huner Kartal
Reservation Supervisor @
Radisson Blu Hotel, Istanbul Sisli
"HoteRunner exceeded our expectations in terms of support and communication. Before HotelRunner we were working with only one channel. After we started working with HotelRunner, we had the chance to work with many channels. We were able to manage all the availability through one single platform easily. Thanks to HotelRunner’s Booking Engine we started to receive direct bookings from our website. Also, the mobile application makes everything a lot easier. We can update our rates and availability and add bookings to the system instantly. I recommend HotelRunner to every hotel that wants a seamless operation and also cares about guest satisfaction."
Sena Onder
Business Manager @
Casa Sur Antalya
"HotelRunner has many features that are remarkable and appealing to us such as the payment methods, mobile application, and prompt support that they provide. It offers many practical solutions to us. When you reach 16 properties like us, these kinds of things become very important. It is not very possible for me to handle the operations of 16 properties in 8 hours. I have to carry the entire office with me all the time. We have too many properties, and we have to make instant changes all the time. Therefore, HotelRunner’s Mobile Application is very important to me."
Burak Bıyıklı
E-Commerce Manager @
Armas Bella Sun
"The most important feature that distinguishes HotelRunner from other channel managers is its wide network and connections. It works with many channels and makes it easier for us to reach these channels. The best part is that it allows us to get bookings from our own website via our own booking engine seamlessly. Before we started working with HotelRunner, we were trying to check each booking on different extranets. It was very difficult to set rates and promotions. Thanks to HotelRunner, we started to save a serious amount of time. Thus, we had the chance to deal with our other work items by spending less time on sales and marketing."
Serkan Karahan
General Manager @
Alesta Yacht Hotel
"When you think about the HotelRunner platform in detail, you can clearly see that all the features are quite ahead of their time. As part of its channel management service, it offers nearly 150 sales channels. This broad portfolio offers you a great advantage to access any market in the world easily with just one “click”. Whether you have 10, 20, or 300 rooms, it shouldn’t raise a question mark whether to use HotelRunner or not. Because at these two extreme points, HotelRunner will successfully provide the service you need with its strong infrastructure."
Ural Sagdic
Hotel Manager @
Alakapi Hotel
"The most important reason why we chose HotelRunner is that the platform is incredibly fast. For boutique hotels, like ours, the biggest fear is being overbooked. With HotelRunner, this is never an issue as it adjusts availability in real-time. I also find the mobile application very useful. For example, I was driving home yesterday when my phone rang. A guest was asking if we had any availability. I pulled the car over and opened the application. Within minutes, I was able to confirm the reservation. I’m so happy to say that we haven’t experienced any overbookings or any kind of problems. I hope we will continue working together for many more years."
Omer Hakgecirmez
Hotel Manager @
Oludeniz Loft-Exclusive
"After we started working with HotelRunner, we were able to update our rates, availability, and all our inventory in real-time. Thanks to the HotelRunner platform, we had the opportunity to meet and communicate with many online travel agencies we had not worked with before. Thus, we started to receive reservations from many different markets. This is a great advantage for us. I would recommend HotelRunner to all hotels that are experienced like us or new to the industry and have no experience yet; so they can get the chance to work with an easy-to-use, open-to-development, and dynamic platform."
Soner Deveci
General Manager @
Orient Express & Spa by Orka Hotels
"After meeting HotelRunner, the biggest change we experienced in our business was that it gave us the opportunity to open up to different markets by accessing a lot of channels. Apart from that, it enabled us to save time. Previously, one staff member was only dealing with price and availability updates the entire day. Now we can do it in minutes. I believe HotelRunner is very successful. I strongly recommend it to every hotel with high room capacity in the industry. They can easily use HotelRunner."
Genco Sekercioglu
Sales and Marketing Director @
Ramada Resort Bodrum
"When we decided to work with HotelRunner, we considered many factors. One of them was that HotelRunner had very strong partnerships with global online travel agencies that lead the industry. We asked these partners for reference before making a decision. We are connected to 18 channels through HotelRunner and among these channels, B2B channels play an important role for us. HotelRunner’s support for both B2B and B2C channels is very important for us. Also, before we started working with HotelRunner, we were very keen to improve our direct sales channel. The user interface of the HotelRunner Booking Engine was easy to use and mobile-friendly, which was a big plus for us."
Kemal Can Vurkir
Sales Manager @
Cape Bodrum Luxury Hotel & Beach
"After meeting Christophe Bazille, our contact person, we quickly decided to use HotelRunner as our channel manager exclusively. The best thing about choosing HotelRunner is having peace of mind, the simplicity of use, and knowing that we can be visible on a large number of OTAs, which wasn’t the case earlier. I definitely recommend HotelRunner. It’s an extremely simple platform to use, and very user-friendly. The support team is always available and very responsive and the price-quality balance is perfect for me."
Carpat Kech
Owner @
Riad Les Trois Palmiers El Bacha
"When we were launching our hotel, our strategy was to approach directly to the guests, so we needed a platform to allow us to do that. At this point, DES Management introduced HotelRunner to us. HotelRunner’s booking engine facilitated this process for us. We achieved more than 55% of direct bookings through the booking engine. The thing about HotelRunner is that it is a really advanced and innovative tech company. For example, their new review center allows us to reply to all guest reviews from the same platform. Another thing HotelRunner provides is dynamic pricing which allows us to change rates on a daily basis, depending on our needs which ultimately leads to higher revenue. If I had a magic wand for the hospitality industry, I would make the industry more accessible to the guests by using more technology with a platform such as HotelRunner."
Yavor Yankov
General Manager @
Hotel Umani Хотел Умани
"ore we joined HotelRunner Elite, we faced challenges in pricing, strategy, managing room availability, and keeping tabs on nearby properties. HotelRunner Elite has been a game-changer for us. It has provided us with speed and a competitive edge. We can dynamically monitor room availability, allowing us to adjust our pricing based on the competition accurately. We’re also able to secure future reservations swiftly. By streamlining the booking process, we’ve gained better control over pricing and budgeting, consistently surpassing our targets. To us, HotelRunner Elite is accessible, dynamic, and sincere."
Banu Arat Timuçin
Deputy General Manager @
Ontur Otel
"将 HotelRunner 与其他公司区分开来的最重要特征是他们提供的服务以及在我们提出问题时快速支持我们的团队……移动应用程序对我们来说非常重要。因为，不幸的是，我们不能 24/7 全天候待在酒店。但酒店 24/7 营业。了解即将到来的客人和正在发生的事情对于销售和预订团队来说非常重要。在我们开始与 HotelRunner 合作后，对我们来说最大的变化实际上是“时间”。我们现在能够在几分钟内完成一项任务，而这在以前需要几个小时。"
Merve Beyoglu
Sales and Reservation Manager @
Pierre Loti Hotel
"HotelRunner 与其他公司的区别在于我们可以非常快速地获得结果，它根据我们的愿望和需求以及强大的基础设施展示了一种独特的方法。 HotelRunner 拥有将我们与世界联系起来并不断发展的技术基础设施。 HotelRunner 不仅仅是一个渠道经理。它通过客户关系管理、前台管理以及与不同销售渠道的整合等多种产品和服务为酒店提供了极大的便利。因此，将 HotelRunner 视为端到端的酒店管理解决方案更为正确。 HotelRunner 为我们节省的时间和精力是无价的。"
Yigit Girgin
General Manager @
Bodrium Otel & Spa
特色客户
更多的 产品 经过 HotelRunner
酒店评级
酒店業者說
Hoteliers like HotelRunner because it significantly streamlines reservation management, enabling seamless coordination across multiple OTAs, thus reducing the risk of overbookings. Many praise its powerful booking engine and quick updates which enhance revenue through direct bookings, while its comprehensive reporting tools aid in strategic decision-making. However, there are some calls for improvements, including responsiveness during weekends, integration with more channels, and enhanced PMS functionalities.
AI-generated from the text of customer reviews
正在尋找特定資訊嗎？
10
酒店跑者一切顺利
FD 从 旅馆及早餐 在 Amasya (Turkey)
已验证
1 个月前
在预订期间，我们的屏幕不会出现任何中断。接待客人而不让他们等待是一个重要的细节。
Turkey
Turkey
FD
10
这是供大家使用的频道管理器
Online Sales Executive 从 200 to 499 房间 品牌酒店 在 Torba (Turkey)
已验证
1 个月前
管理所有频道的最佳工具之一，如果您需要帮助，他们会立即采取行动，您的更改会立即反映到频道中。界面非常易懂，速度很快。强烈推荐！
Turkey
Turkey
Online Sales Executive
超大型酒店
10
HotelRunner 及其技术人员 Ozgur 的服务和建议完全令人满意。
Promotor Turistico 从 1 to 4 房间 旅馆及早餐 在 Puebloviejo (Colombia)
已验证
3 个月前
连接时间和获得平台的融资形式以及使用该平台的难易程度
Colombia
Colombia
Promotor Turistico
超小型酒店
10
Hotel Runner 我很满意
The Hotel Boss 从 1 to 4 房间 精品酒店 在
已验证
4 个月前
10
土耳其旅游不可或缺的
General Manager 从 50-74 房间 市中心酒店 在 Istanbul (Turkiye)
已验证
4 个月前
由于他们的专业精神和积极主动的态度，他们在许多领域提供了无忧的服务。自酒店开业以来，我们一直在所有三家酒店中使用 Hotelrunner，多年来，我们在渠道经理和网站集成方面一直没有遇到任何问题。作为 Weingart Hotels 集团，我们要感谢整个团队。我想特别感谢团队中的 Özgür 先生。我要感谢他在任何情况下的支持，无论是早上还是晚上，工作日还是周末，以及 100% 的表现，以及解决所有问题。
Turkiye
Turkiye
General Manager
中型酒店
10
谢谢你 Muzafer Efe Boncu
Owner 从 10 to 24 房间 品牌酒店 在 Arusha Chini (Tanzania)
已验证
5 个月前
我要衷心感谢 Muzafer Efe Boncu 在我们设置 Hotel Runner 帐户时提供的出色支持。从开始到结束，Muzafer 都表现出非凡的专业精神和奉献精神。他对平台的透彻理解和耐心的指导使整个设置过程顺利而高效。Muzafer 对细节的关注和对我们问题的及时回复非常宝贵，确保我们很快就能开始运行。他的专业知识不仅帮助我们启动帐户，还为我们提供了可以改善酒店管理和客人体验的见解。我们非常感谢 Muzafer 对优质服务的承诺以及他愿意付出更多努力。他的帮助极大地促进了我们运营的简化，我们期待继续与他合作。感谢 Muzafer 的出色支持！--- 根据需要随意调整任何细节！
Tanzania
Tanzania
Owner
小型酒店
10
对酒店经营者非常有用的软件
Sales Manager 从 50-74 房间 精品酒店 在 Bursa (Turkiye)
已验证
5 个月前
为酒店经营者提供的出色软件和在线解决方案。团队从第一步到最后一步都非常乐于助人。每当我遇到与在线代理商有关的问题时，他们都会帮助我。由于他们的专业知识，我现在的预订量比以往任何时候都多。
Turkiye
Turkiye
Sales Manager
中型酒店
10
本杰明·奥耶尔
Benjamin otel 从 5 to 9 房间 有限服务和预算酒店 在 Gumusluk (Turkiye)
已验证
5 个月前
一切都很顺利。如果有问题，我可以随时联系 Ozgur 先生并找到解决方案。有时即使我在周末打电话，Ozgur 也会提供帮助。感谢他。
Turkiye
Turkiye
Benjamin otel
超小型酒店
10
客户支持很快
Owner 从 5 to 9 房间 旅馆及早餐 在 Datca (Turkiye)
已验证
5 个月前
客户支持快速而友好。可以通过聊天、电话或电子邮件联系。我和他们合作了 4 年，对我来说这是一次富有成效的经历。
Turkiye
Turkiye
Owner
超小型酒店
10
谢谢
Front Office& Sales Manager 从 10 to 24 房间 精品酒店 在 Eceabat (Turkiye)
已验证
5 个月前
Hotelrunner 不仅提供产品，还提供额外的服务和信息来增加我们的销售额。我们的更新信息可以从计算机和移动应用程序快速准确地传输到我们的在线旅游渠道，同时它还使我们能够快速注册新的在线渠道，帮助我们在酒店接待新客人。我们总是能够联系支持团队和 Özgür 先生，他们总是帮助我们并快速完成工作。
Turkiye
Turkiye
Front Office& Sales Manager
小型酒店
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专家问答和合作伙伴推荐
Submit Recommendation
问题:
这个产品或服务在哪些方面做得很好？
回答:
塞浦路斯的旅游业在很大程度上依赖于旅游和活动。尽管一些精品酒店和度假出租屋在大流行后已经恢复营业，但旅游已经完全停止。因此，塞浦路斯受到了大流行的严重打击。在这一点上，HotelRunner 起到了救命的作用。在此期间，我们通过将酒店与 HotelRunner 的世界一流技术和全球网络结合在一起，开始将我们的酒店数字化。通过 HotelRunner 加入许多本地和全球销售渠道，从小型酒店到大型度假村的酒店都建立了在线形象并开始接受来自世界各地的客人
显示所有答案: "这个产品或服务在哪些方面做得很好？"
塞浦路斯的旅游业在很大程度上依赖于旅游和活动。尽管一些精品酒店和度假出租屋在大流行后已经恢复营业，但旅游已经完全停止。因此，塞浦路斯受到了大流行的严重打击。在这一点上，HotelRunner 起到了救命的作用。在此期间，我们通过将酒店与 HotelRunner 的世界一流技术和全球网络结合在一起，开始将我们的酒店数字化。通过 HotelRunner 加入许多本地和全球销售渠道，从小型酒店到大型度假村的酒店都建立了在线形象并开始接受来自世界各地的客人
我们很高兴与 HotelRunner 建立了稳固的合作伙伴关系 4 年多。我们通过 HotelRunner 管理 200 多家酒店，为他们提供全套产品和服务。作为一家旨在帮助非洲酒店经营者发展在线业务的公司，HotelRunner 是我们的完美合作伙伴。今天，HotelRunner 不仅分享了我们的使命，而且还共同致力于将主要在北非的酒店数字化。
问题:
该产品或服务与竞争对手的区别是什么？
回答:
他们的产品和服务使我们的合作伙伴物业有机会通过连接本地和全球渠道来发挥最大潜力。这不仅有助于他们从当地市场，而且在世界各地吸引客人。拥有正确的渠道是全球分销的关键，HotelRunner 通过其 150 多家旅行合作伙伴提供了这一机会。
显示所有答案: "该产品或服务与竞争对手的区别是什么？"
他们的产品和服务使我们的合作伙伴物业有机会通过连接本地和全球渠道来发挥最大潜力。这不仅有助于他们从当地市场，而且在世界各地吸引客人。拥有正确的渠道是全球分销的关键，HotelRunner 通过其 150 多家旅行合作伙伴提供了这一机会。
HotelRunner 让我们能够与我们首选的渠道合作伙伴合作，让我们的酒店合作伙伴更容易接触到来自世界各地的客人。我们的酒店合作伙伴见证了客流量和收入的增长。此外，HotelRunner 的独家合作伙伴支持团队随时准备应对可能出现的任何情况。我们很高兴能一起工作，并希望继续我们的伙伴关系。
问题:
根据您对该产品或服务的体验，如果您可以向考虑该产品或服务的酒店经营者提供一条建议，您会提出什么建议？
回答:
我建议每个酒店在使用预订引擎的同时使 HotelRunner 的渠道经理产品受益。这不仅有助于吸引来自不同在线平台的客人，而且还将使酒店经营者能够直接从他们的网站获得预订。使用这两个功能将最大化您的获利机会。
显示所有答案: "根据您对该产品或服务的体验，如果您可以向考虑该产品或服务的酒店经营者提供一条建议，您会提出什么建议？"
我建议每个酒店在使用预订引擎的同时使 HotelRunner 的渠道经理产品受益。这不仅有助于吸引来自不同在线平台的客人，而且还将使酒店经营者能够直接从他们的网站获得预订。使用这两个功能将最大化您的获利机会。
市场上有很多渠道经理。我建议每个酒店经营者都研究他们希望自己的财产出现在哪些 OTA 上，并找到与这些 OTA 关系最好的渠道经理。选择合适的渠道经理，例如提供最佳连接体验的 HotelRunner，将大大增加他们吸引合适客人的机会。
被推荐
Burak Kula
Sales Director
@
Travelmax
Christophe Bazille
Managing Director
@
Hospitality Web Services
Burak Kula
Sales Director
@
Travelmax
Christophe Bazille
Managing Director
@
Hospitality Web Services
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此集成尚未经 HotelRunner 验证。
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此集成尚未经 HotelRunner 验证。
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