5Stelle HMS vs. Noovy:
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The Decision

Choosing between 5Stelle HMS by 5Stelle and Noovy hinges on your hotel’s specific needs and priorities. Both products aim to streamline operations, but they do so with markedly different approaches and features. 5Stelle offers a comprehensive, cloud-based management platform, while Noovy presents an all-in-one system with a focus on user-friendliness and affordability.

While 5Stelle has a small review base with only one review and no recent feedback, Noovy’s 21 reviews, all from the last six months, provide a clearer picture of current user satisfaction. Is recent user feedback more important than the limited review count? That’s the key question guiding your decision.

Is 5Stelle HMS or Noovy Better for Hotels?

Both products solve the core problem of managing hotel operations efficiently—handling reservations, guest data, and distribution channels. 5Stelle’s focus is on a full cloud hotel management suite, including PMS, booking engine, and CRM, with a strong emphasis on sales and multi-property management. Noovy, on the other hand, combines PMS, channel management, booking engine, and revenue tools into one simple, cost-effective system.

In terms of strengths, 5Stelle’s cloud system allows you to manage multiple properties remotely and integrates with many channel managers, but its user experience has room for improvement, with some reviews citing a cumbersome workflow. Noovy excels in ease of use and connectivity, with high satisfaction from users who praise its intuitive interface and quick reservation process, but it lacks some advanced features found in specialized PMS platforms.

Do you prioritize a complete, sales-focused management system, or a simple, user-friendly platform that gets basic operations done smoothly? Your answer will determine the better fit.

5Stelle HMS vs Noovy: Which Should Your Hotel Choose?

If your hotel needs a management tool that covers every aspect of operations, from property management to CRM, and you value the ability to handle multiple properties across continents, go with 5Stelle. Its cloud-based platform offers extensive control and integration options, though it’s less favored for ease of use.

If your hotel is a boutique, city-center, or budget property seeking a straightforward, affordable solution with high user satisfaction and fast onboarding, Noovy is the better choice. It’s ideal for hotels prioritizing ease of use and connectivity, especially if advanced revenue management features are not a requirement.

For properties needing a versatile, sales-oriented platform, 5Stelle provides a comprehensive solution. Conversely, if simplicity, quick setup, and cost-effectiveness are more critical, Noovy’s streamlined approach will serve you better.

Is 5Stelle HMS or Noovy Easier to Use?

Based on recent reviews, Noovy’s user interface scores 4.62 out of 5, with many users praising its simplicity and speed. Customers highlight its intuitive design, with some noting that onboarding is smooth and the software is very easy for staff to adopt.

5Stelle’s UI scores a modest 3 out of 5, with users mentioning that the workflow can feel convoluted, especially for simple tasks. The limited review count and old feedback suggest some room for interface improvements, and the onboarding process receives a slightly lower rating.

Edge: Noovy.

Which Has Better Features: 5Stelle HMS or Noovy?

Noovy boasts 49 unique features, including a channel manager, multi-currency support, booking engine, guest CRM, automated reminders, and integrated payment solutions. It offers modules suitable for revenue management, digital registration, and mobile check-in, covering most operational needs with deep integration.

5Stelle provides only one feature, but it combines a PMS, booking engine, and channel management in a cloud platform. Its minimal feature set means it lacks the extensive tools that Noovy offers, making it less suitable for hotels needing detailed revenue or housekeeping modules.

Edge: Noovy.

Which Has Better Customer Support: 5Stelle HMS or Noovy?

Support reviews reveal significant differences. Noovy scores 4.71 out of 5, with users describing their support as “very good,” “friendly,” and “reliable,” often citing quick responses and clear communication. One user states, “All support and service are excellent,” highlighting satisfaction.

5Stelle’s support score is 0 out of 5, with no recent reviews or feedback available, raising concerns about ongoing support quality. The lack of recent feedback makes it difficult to assess whether support remains effective.

Edge: Noovy.

Which Has More Integrations: 5Stelle or Noovy?

5Stelle integrates with 59 verified partners, including well-known names like SiteMinder, Revinate, and GuestCentric. Its broad partner network covers channel management, revenue tools, and more, giving you extensive flexibility.

Noovy offers 40 verified partners, including prominent solutions like Shiji Group, Otelier, and Hoteliers.com. It shares 14 partners with 5Stelle, but its unique integrations focus on connectivity with payment and hospitality platforms.

Edge: 5Stelle.

Which Do Hoteliers Rate Higher: 5Stelle or Noovy?

Noovy maintains a high overall rating of 5 out of 5, based on 21 recent reviews, with a likelihood to recommend of 99%. Users in boutique and city-center segments praise its ease of use, speed, and support.

5Stelle’s ratings are lower, with a 3 out of 5 overall and only one review, which highlights control and management but criticizes workflow complexity. The absence of recent reviews makes it harder to gauge current satisfaction.

Edge: Noovy.

How Much Do 5Stelle and Noovy Cost?

Noovy charges €£$5 per room per month, with no setup fees and no free tier. Its transparent pricing appeals to budget-conscious hotels seeking an all-in-one system at a low monthly cost.

Pricing for 5Stelle is not publicly disclosed, and it does not offer a freemium or monthly flat rate. It’s likely designed for larger properties or enterprise clients willing to invest in a tailored, cloud-based management suite.

What Type of Hotel Should Use 5Stelle?

• Hotels with multiple properties across regions that need centralized management.
• Properties that require advanced revenue management, CRM, and detailed reporting.
• Businesses seeking a fully integrated platform for sales and distribution.
• Hotels that can accommodate a longer onboarding process and are willing to invest in a comprehensive system.

Not ideal if your hotel needs simple operations or quick setup. Larger resorts, spas, or conference hotels will benefit most from 5Stelle.

What Type of Hotel Should Use Noovy?

• Boutique, city-center, or budget hotels looking for an affordable, easy-to-use management system.
• Hotels prioritizing speed of onboarding and immediate operational benefits.
• Properties needing robust connectivity with OTAs and integrated payment solutions.
• Hoteliers who value excellent support and frequent updates based on recent reviews.

Not ideal if you need deep revenue management or extensive customization options. Larger chains requiring complex operations should consider other solutions.

5Stelle vs Noovy: The Bottom Line for Hotels

5Stelle offers a broad, sales-oriented cloud platform that consolidates hotel management functions into one integrated system. Its extensive partner network and multi-property capabilities make it suitable for larger, multi-property hotels or resorts.

Noovy stands out as a user-friendly, cost-effective solution with high support ratings and recent, positive reviews. Its feature set covers essential hotel operations while emphasizing ease of use and rapid deployment.

If your hotel values a comprehensive, multi-property system with advanced management features, 5Stelle is the stronger option. For smaller hotels seeking an affordable, straightforward, and well-supported platform, Noovy is the clear choice.

In conclusion, prioritize 5Stelle if you need a deeply integrated, scalable management system. Opt for Noovy if quick implementation, ease of use, and support are your top priorities.