AeroGuest Check-in vs. LIKE MAGIC (Check-in):
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The Decision

Choosing the right contactless check-in platform hinges on your hotel’s specific needs, operational scale, and guest experience priorities. AeroGuest Check-in by AeroGuest and LIKE MAGIC (Check-in) both aim to streamline arrival processes, yet they diverge significantly in market presence, feature set, and review volume. AeroGuest’s limited review data and regional focus contrast sharply with LIKE MAGIC’s broader adoption and recent positive feedback. Which platform will genuinely enhance your guest experience and operational efficiency?

Both products address the core challenge of contactless check-in, but AeroGuest emphasizes seamless integration with existing PMS systems and advanced automation, while LIKE MAGIC leans into engaging guest journeys and revenue opportunities. Do you prioritize automation and system compatibility, or guest engagement and upselling? That choice will guide your decision.

Is AeroGuest or LIKE MAGIC Better for Hotels?

If your hotel needs a highly integrated, automation-focused platform compatible with numerous PMS systems, AeroGuest is a strong choice. Its core strength lies in automating administrative tasks, offering 14+ PMS integrations, and supporting a variety of property types, especially luxury and city center hotels. However, AeroGuest’s few reviews—only 11 total, with no recent ratings—limit confidence in its current performance.

Conversely, LIKE MAGIC excels if your hotel values guest engagement, digital journey management, and a broader, more recent review base. With 29 reviews, mostly from the last six months, it demonstrates a larger, more engaged user community. The platform is particularly suited for extended stays, serviced apartments, and boutique hotels seeking to boost guest satisfaction and revenue through personalized digital interactions.

Are you seeking deep automation and system integration? AeroGuest may be better. For a more engaging, revenue-focused guest experience, LIKE MAGIC delivers more recent, positive feedback. Which aligns better with your hotel’s strategy?

AeroGuest vs LIKE MAGIC: Which Should Your Hotel Choose?

If your hotel needs a straightforward, automation-driven check-in process with high PMS compatibility, AeroGuest is the better fit. Its features like PCI compliance and in-built room selection support operational efficiency for luxury and city hotels, especially those with complex PMS requirements.

If your hotel prioritizes guest experience, self-service flexibility, and revenue growth, LIKE MAGIC is more suitable. Its platform offers personalized guest journeys, digital keys, and upsell opportunities, making it ideal for extended-stay and boutique properties aiming to elevate guest satisfaction.

For hotels with a focus on automation and seamless PMS integration, AeroGuest is preferable. If a memorable guest experience and engagement matter most, LIKE MAGIC offers a compelling, recent review-backed option.

Is AeroGuest or LIKE MAGIC Easier to Use?

AeroGuest boasts an ease of use rating of 4.77/5, with onboarding rated at 4.6/5, reflecting its user-friendly interface tailored for staff familiar with PMS systems. Customers highlight its straightforward setup and automation, although some suggest additional integrations could simplify operations further.

LIKE MAGIC exceeds in user perception with a 4.9/5 ease of use rating and 4.78/5 onboarding score. Users praise its intuitive interface, especially for guests, and its ability to deliver a smooth check-in experience without extensive staff training. Despite some limitations in design flexibility, both platforms are highly rated.

Edge: LIKE MAGIC, given its slightly higher ease of use and recent positive reviews emphasizing guest experience.

Which Has Better Features: AeroGuest or LIKE MAGIC?

AeroGuest features include PCI compliance, easy room selection, and PMS integration—three features unique to it. It also supports mobile access and advanced automation capabilities that streamline administrative tasks.

LIKE MAGIC offers a broader feature set, with 16 shared features including contactless check-in, digital keys, and automated tasks, plus unique capabilities such as a guest journey app, upsell modules, and multi-channel communication. Its features are designed to enhance guest engagement and revenue.

In terms of total features, LIKE MAGIC’s 16 options surpass AeroGuest’s 3 exclusive features, making it more versatile for guest-centric operations.

Edge: LIKE MAGIC, due to its wider, more comprehensive feature set supporting guest engagement and revenue.

Which Has Better Customer Support: AeroGuest or LIKE MAGIC?

Both platforms enjoy high support ratings, with AeroGuest at 4.77/5 and LIKE MAGIC at 4.83/5. AeroGuest’s support is noted as reliable, though limited review data and no recent reviews complicate current assessments.

LIKE MAGIC’s recent reviews emphasize quick, helpful support, with users appreciating its responsiveness and ease of onboarding. The platform’s support team is praised for being attentive and proactive in resolving issues.

Edge: LIKE MAGIC, based on recent reviews that highlight its responsive, well-rated customer support.

Which Has More Integrations: AeroGuest or LIKE MAGIC?

AeroGuest boasts 26 verified integrations, including popular systems like Mews, Oracle Hospitality, and SiteMinder, offering broader compatibility with third-party tools.

LIKE MAGIC has 10 verified partners, sharing key integrations with AeroGuest such as apaleo, SALTO Systems, and Adyen. While its ecosystem is smaller, it covers essential platforms like PMS and access control.

AeroGuest’s larger integration network gives it an advantage for hotels seeking extensive system compatibility.

Edge: AeroGuest, with its broader integration portfolio.

Which Do Hoteliers Rate Higher: AeroGuest or LIKE MAGIC?

AeroGuest’s reviews are limited to 11, all from the last year, with perfect 5/5 scores. Its recent reviews praise its seamless check-in, personalized features, and ease of setup, especially for luxury and city hotels.

LIKE MAGIC, with 29 reviews, has a slightly lower overall rating of 74/100, but recent reviews in the last six months are highly positive. Hoteliers highlight its engagement tools, revenue features, and ease of use.

Given the volume and recency, LIKE MAGIC’s ratings are more representative of current performance, making it the favored choice among hoteliers.

Edge: LIKE MAGIC, due to higher review volume and recent positive feedback.

How Much Do AeroGuest and LIKE MAGIC Cost?

AeroGuest charges a base price of $400, with no mention of freemium plans, monthly fees, or implementation costs. Its pricing suggests a straightforward, predictable fee structure suitable for hotels prioritizing automation without extra charges.

LIKE MAGIC’s base price is $700, with no additional fees listed. Its higher cost may reflect its broader feature set, engagement tools, and recent focus on guest journey management.

Both platforms’ pricing models are simple but differ significantly in base cost—consider your budget and feature needs when choosing.

What Type of Hotel Should Use AeroGuest?

• Hotels that require deep PMS integration and automation, especially luxury and city center hotels, benefit from AeroGuest’s system compatibility.
• Teams that prioritize seamless, pre-arrival check-in and digital room selection will find AeroGuest’s features align well.
• Not ideal if your hotel needs extensive guest engagement, upselling, or multi-channel communication.
• Not ideal if your property operates in regions outside AeroGuest’s primary markets, given its limited regional presence.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels focused on guest engagement, digital journey personalization, and revenue growth—like extended stays, boutique hotels, and serviced apartments—should consider LIKE MAGIC.
• Teams aiming for operational efficiency through automation with real-time communication and upsell features will find LIKE MAGIC valuable.
• Not ideal if you require extensive PMS integrations or operate in regions where LIKE MAGIC has limited presence.
• Not ideal if design flexibility or custom branding is a top priority, as some users mention limitations.

LIKE MAGIC vs AeroGuest: The Bottom Line for Hotels

At its core, AeroGuest centers on automation, integration, and administrative efficiency, making it ideal for hotels that want to streamline operations without sacrificing reliability. Its strengths lie in system compatibility and automation features, especially for luxury and city hotels.

LIKE MAGIC offers a broader guest journey platform, emphasizing engagement, upselling, and personalized communication, making it a better fit for properties that prioritize guest experience and revenue opportunities. Its recent reviews and larger user base demonstrate a more current and engaged platform.

If your hotel values automation, extensive PMS integration, and operational efficiency, AeroGuest is the safer choice. If your focus is on guest engagement, revenue growth, and a vibrant guest experience, LIKE MAGIC is the more compelling option.

In summary, for hotels seeking a system with proven recent support and reviews, LIKE MAGIC's broader, more recent user feedback makes it the stronger candidate. Its focus on guest journey management and revenue opportunities aligns well with modern hospitality trends. However, if deep system integration and automation are your top priorities, AeroGuest’s specialized features and extensive partner network may serve you better.

Your choice depends on whether operational automation or guest experience is your primary focus. Both platforms have merits, but recent data favors LIKE MAGIC for its active user base and positive review trajectory.