ASA Hotel Software vs. Prostay:
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The Decision

Choosing the right property management system (PMS) can significantly impact your hotel’s operations, guest satisfaction, and revenue. ASA Hotelsoftware and Prostay both aim to streamline your processes but approach this goal differently. While ASA offers extensive modules and a long-standing reputation, Prostay emphasizes modern features, multi-property support, and a broader global reach. How do these differences align with your hotel’s specific needs?

Is ASA Hotelsoftware or Prostay Better for Hotels?

Both ASA Hotelsoftware and Prostay aim to enhance hotel operations, increase occupancy, and improve guest experiences. ASA provides a comprehensive suite with modules for reservations, housekeeping, and guest communications, mainly serving resorts and hotels in Europe. Prostay consolidates reservations, billing, channel management, and messaging into a single platform, supporting hotels worldwide including North and South America. The choice hinges on your hotel’s size, location, and feature needs—are you looking for a long-established system with broad modules or a newer, flexible platform with multi-property capabilities?

ASA Hotelsoftware vs Prostay: Which Should Your Hotel Choose?

If your hotel primarily operates in Europe and values a system with a proven track record across resort properties, ASA Hotelsoftware is the better fit. Its 11 recent reviews confirm high satisfaction (5/5), especially with its ease of use and extensive feature set, including guest communication and integrated ID scanners. Conversely, if your hotel is international, manages multiple properties, or needs advanced channel management and guest messaging integrated into one platform, Prostay’s 5 reviews reflect a newer but promising solution. Your choice should reflect whether you prioritize regional stability or global scalability.

Is ASA Hotelsoftware or Prostay Easier to Use?

Both systems score highly on ease of use, with ASA at 4.73/5 and Prostay at 4.8/5. ASA’s interface is praised for its balance of simplicity and versatility, with reviews highlighting the logical flow and intuitive operations, particularly for staff familiar with PMS. Prostay’s native apps and cloud support make it straightforward for multi-property management and remote access, with recent reviews emphasizing its user-friendly workflows. Overall, Prostay slightly edges out in recent feedback, especially for multi-location hotels. Edge: Prostay.

Which Has Better Features: ASA Hotelsoftware or Prostay?

ASA offers 14 features exclusive to its platform, including guest communication via SMS, digital registration, integrated ID scanners, and mobile housekeeping apps—features that support operational efficiency and guest engagement. Prostay, on the other hand, provides 5 unique features, notably its channel manager, booking engine, and rules-based room assignment, which are critical for online distribution and automation. Shared features total 32, making both robust, but ASA’s distinct modules cater more to operational complexity, while Prostay emphasizes distribution and automation. Edge: ASA Hotelsoftware.

Which Has Better Customer Support: ASA Hotelsoftware or Prostay?

Customer support ratings favor Prostay at a perfect 5/5, with recent reviews commending its responsiveness and professionalism. One review states, "Prostay’s team helped us with the migration and ongoing support, making the transition smooth." ASA’s support scores 4.73/5, with reviews acknowledging helpful contacts but noting some room for faster resolution. For hotels prioritizing support quality, Prostay’s recent feedback makes it a slight edge. Edge: Prostay.

Which Has More Integrations: ASA Hotelsoftware or Prostay?

ASA Hotelsoftware boasts 49 verified partners, including notable integrations like Fairmas, Customer Alliance, and Onity, enabling extensive connectivity for revenue management, guest feedback, and access control. Prostay has 2 verified partners, Stripe and STAAH, offering core payment processing and channel management. While ASA’s ecosystem facilitates broader integration, Prostay’s focus remains on core PMS functions. If integrations are vital, ASA’s larger partner network offers more flexibility. Edge: ASA Hotelsoftware.

Which Do Hoteliers Rate Higher: ASA Hotelsoftware or Prostay?

ASA Hotelsoftware’s 11 recent reviews give it a perfect 5/5, with users praising its versatility and ease of use, especially for resorts. One reviewer says, “ASA is the perfect balance between ease and functionality; all staff enjoy working with it.” Prostay’s 5 reviews have no rating but highlight its intuitive design and automation benefits. Given the more extensive and recent positive feedback, ASA holds the higher overall rating, especially among resort properties. Edge: ASA Hotelsoftware.

How Much Do ASA Hotelsoftware and Prostay Cost?

ASA’s base price is $1,000, with no mention of additional implementation or monthly fees. Prostay is priced at $600 with similar no-trial or hidden charges. While ASA’s higher cost reflects its broader modules and European focus, Prostay’s lower price point makes it attractive for hotels seeking comprehensive features at a more accessible price.

What Type of Hotel Should Use ASA Hotelsoftware?

• Hotels that operate primarily in Europe and value a system with proven reliability.
• Resorts and large properties that need extensive modules like guest communication, ID scanning, and shift planning.
• Hotels that prioritize detailed guest profiles, including allergies and preferences.
• Teams seeking a system with integrated mobile apps for housekeeping and digital registration.
• Hotels aiming for a long-standing, well-supported platform with a broad partner network.

Not ideal if you need a global multi-property system or prioritize channel management and online bookings—these are less developed in ASA’s offering.

What Type of Hotel Should Use Prostay?

• Hotels and resorts of all sizes, especially those managing multiple properties.
• Hotels needing integrated channel management and booking engine capabilities.
• Teams that want a flexible, cloud- or on-premise system with native apps supporting remote operation.
• Hotels looking for automation in reservations, billing, and guest messaging.
• Properties that value extensive analytics and comprehensive reporting.

Not ideal if your hotel operates mainly in Europe and requires a highly regionalized, module-rich system with advanced guest communication features like SMS messaging.

ASA Hotelsoftware vs Prostay: The Bottom Line for Hotels

ASA Hotelsoftware offers a mature, feature-rich system favored by resorts in Europe, with high customer ratings and extensive integrations. It is especially suitable for properties looking to optimize guest management, communication, and operational complexity within a well-established platform.

Prostay is a newer, agile solution with a focus on global multi-property management, automation, and online distribution. Its high ease of use, support quality, and lower price make it ideal for hotels seeking a flexible, scalable system with modern features.

If your hotel values proven stability, regional reach, and extensive modules, ASA is the clear choice. If you need a budget-friendly, flexible platform with strong automation and multi-property support, Prostay should be your pick.

Note: The decision ultimately hinges on your hotel’s operational scope, regional focus, and feature needs. Both systems have their strengths, but based on recent reviews and feature depth, ASA Hotelsoftware currently holds the edge for most resorts and European properties.