Clock HMS vs. Exely HMS:
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The Decision

Choosing between Clock HMS by Clock and Exely HMS by Exely hinges on your hotel's specific needs and operational priorities. Both platforms aim to streamline hotel management, but they approach this goal differently and serve different segments of the market. Understanding their core strengths and limitations will guide you to the best fit for your property.

Clock offers an all-in-one management system with extensive integrations, while Exely emphasizes boosting revenue through powerful booking and reputation tools. Which aligns better with your current challenges?

Is Clock HMS or Exely HMS Better for Hotels?

Both Clock and Exely are designed to streamline hotel operations, but they diverge significantly in scope and focus. Clock provides a broad, feature-rich platform covering reservations, housekeeping, POS, and analytics, all with more comprehensive integration options. Exely, by contrast, concentrates on increasing direct bookings, managing online reputation, and automating revenue strategies.

Review data shows Clock has a higher overall rating (4.88/5 vs. Exely's 0/5), along with more reviews (63 vs. 48), especially recent ones. This suggests Clock's platform is more tested and trusted in the industry today. Are you prioritizing a broad management system or targeted revenue growth tools?

Clock HMS vs Exely HMS: Which Should Your Hotel Choose?

If your hotel needs an integrated PMS that covers reservations, housekeeping, point of sale, and guest messaging, Clock is the clear choice. It suits properties seeking a comprehensive management solution, especially those in boutique, city center, or independent segments.

If your goal is to maximize online revenue, improve direct bookings, and manage reputation effectively, Exely offers specialized tools like a booking engine, reputation management, and revenue optimization modules. Larger hotels with a focus on online sales and brand loyalty may find Exely more aligned with their growth strategies.

Is Clock HMS or Exely HMS Easier to Use?

Clock scores a 4.73/5 for ease of use, with users praising its straightforward navigation and support during onboarding. However, some mention that initial setup can be complex, and system lags occasionally impact workflow.

Exely slightly edges out here with a 4.88/5 rating, with reviews emphasizing its intuitive interface, quick onboarding, and helpful support via WhatsApp. Its focus on simplicity makes it suitable for hotels needing a fast, user-friendly system.

Edge: Exely HMS.

Which Has Better Features: Clock HMS or Exely HMS?

Clock boasts 18 features exclusive to its platform, including digital registration, integrated ID & passport scanners, real-time reporting, automated space optimization, and PCI compliance. These functionalities are tailored for operational efficiency and automation.

Exely offers 7 unique features, such as a native booking engine, revenue management, and online reputation tools, which are essential for revenue-focused properties.

Given the broader feature set, Clock's comprehensive management capabilities give it the edge for properties needing all-in-one functionality.

Edge: Clock HMS.

Which Has Better Customer Support: Clock HMS or Exely HMS?

Clock's support ratings (4.78/5) are slightly below Exely's (4.9/5), but both receive high marks for responsiveness. Clock users appreciate the quick resolution of queries, though some mention that support can struggle with complex issues.

Exely's support is described as sociable, responsive, and attentive, with reviews noting continuous improvements and prompt assistance. Its newer platform benefits from dedicated customer service focusing on growth.

Edge: Exely HMS.

Which Has More Integrations: Clock HMS or Exely HMS?

Clock has a significant advantage with 111 verified partners, including key integrations like Curacity, Hotel Investor Apps, and Profitroom. Shared integrations with Clock include IDeaS, Hotellab, and Exely itself.

Exely's integration ecosystem is limited to 8 verified partners, with notable connections to Oracle Hospitality, Mews, and Booking.com. This narrower selection can restrict operational flexibility.

Given the extensive integration network, Clock offers greater flexibility and connectivity for diverse hotel ecosystems.

Edge: Clock HMS.

Which Do Hoteliers Rate Higher: Clock HMS or Exely HMS?

Clock's reviews are more numerous and recent, with a 4.88/5 overall rating based on 63 reviews, and a 95% likelihood to recommend. Boutique and independent hotels particularly praise its usability and support.

Exely, despite fewer reviews, boasts a perfect 0/5 rating in some segments, but recent feedback (18 reviews in the last six months) shows a high satisfaction score of 98% likelihood to recommend. Its newer presence makes its ratings more current.

Considering review recency and volume, Clock's reputation is more established and trusted.

Edge: Clock HMS.

How Much Do Clock HMS and Exely HMS Cost?

Clock charges a flat fee of $600, with no freemium tier or additional charges for features or integrations. Its pricing reflects its extensive feature set and integration capabilities.

Exely's base price is $400, with no mention of additional costs. While cheaper, it may lack some advanced functionalities found in Clock.

Your decision may depend on whether you value comprehensive features over lower initial costs.

What Type of Hotel Should Use Clock HMS?

• Hotels needing an all-in-one management platform covering reservations, housekeeping, POS, and analytics.
• Properties with complex operational workflows requiring automation, real-time reporting, and multiple integrations.
• Boutique, city center, or independent hotels seeking a flexible PMS with broad connectivity.
• Teams prioritizing a platform that supports online check-in, digital registration, and guest portals.
• Hotels that prefer a single system without additional modules or third-party apps.

Not ideal if… your hotel only needs a simple booking engine or minimal operational management, as Clock's extensive features may be overwhelming.

What Type of Hotel Should Use Exely HMS?

• Hotels focused on increasing direct bookings through integrated booking engines and online marketing.
• Properties aiming to improve online reputation with built-in review management.
• Larger hotels or chains seeking a platform with revenue management and automation tools.
• Hotels that want an intuitive system with quick onboarding and straightforward daily operations.
• Properties that prioritize online presence and brand loyalty.

Not ideal if… your hotel needs a broad management system with extensive operational features beyond revenue and reputation management.

Clock HMS vs Exely HMS: The Bottom Line for Hotels

Clock's core strength lies in its broad, integrated management system, making it suitable for hotels seeking comprehensive control over operations. Its extensive features, strong integrations, and proven reviews support a well-rounded management approach.

Exely excels in revenue growth, online reputation, and direct booking management, making it ideal for properties where maximizing online sales and guest engagement are top priorities.

Choose Clock if operational efficiency and integration flexibility are your main goals. Opt for Exely if boosting revenue, online presence, and reputation are your primary objectives.

This comparison aims to clarify which platform aligns best with your hotel’s current needs, enabling you to make an informed, confident decision.