Counter vs. Lodgable:
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The Decision

Choosing between Counter by Counter and Lodgable by Lodgable hinges on your property type, operational needs, and growth plans. Both aim to streamline property management, but Counter’s extensive feature set and recent reviews make it the more reliable choice for most hoteliers. Lodgable’s lack of recent reviews and limited features suggest it’s less suited for dynamic hotel operations. Are you ready to see which fits your property best?

Is Counter or Lodgable Better for Hotels?

Counter excels with a dedicated focus on hostels and small hotels, boasting 54 reviews and a 4.73/5 overall rating, with recent feedback emphasizing its ease of use and support. Lodgable, with no recent reviews and an unlisted overall rating, appears to lack the active user base and recent validation necessary for hotelier confidence. Given the active reviews and high scores, Counter’s reputation is stronger, but does that mean it’s the right fit for your property?

Both products address basic management needs—booking, guest info, and operations—but Counter offers 19 unique features like channel management, payment processing, and group booking modules, which Lodgable does not list. While Lodgable emphasizes simplicity and automation, it’s unclear if it offers the depth of functionality modern hotels require. Do you need a full-featured PMS or a simpler tool?

Is Counter or Lodgable Easier to Use?

Counter’s UI scores a 4.6/5, supported by 54 reviews praising its intuitive, mobile-friendly interface and quick staff onboarding, with users describing it as “easy to learn” and “very friendly." In contrast, Lodgable has no recent reviews or formal ratings, leaving its usability unverified. The absence of recent user feedback on Lodgable’s interface makes it difficult to assess; however, the lack of active reviews suggests limited adoption or support.

Counter’s onboarding ratings of 4.7/5 and the positive comments about its straightforward navigation strongly favor it. If ease of use is critical for your team’s quick onboarding and daily management, Counter clearly has the edge here.

Which Has Better Features: Counter or Lodgable?

Counter’s 19 exclusive features include a channel manager, payment processing, online booking engine, automated night audit, guest CRM, multi-currency, and ancillary revenue tracking—features critical for operational efficiency. Lodgable, by comparison, offers no listed exclusive features, implying a more limited feature set focused on basic management.

Counter’s comprehensive toolkit supports complex operations, multiple revenue streams, and multi-lingual, multi-currency transactions, giving you greater flexibility. If advanced features and extensive integrations matter, Counter is the clear winner.

Which Has Better Customer Support: Counter or Lodgable?

Counter’s customer support scores a 4.96/5, with recent reviews highlighting its “fast, reachable support” and staff like Evelyn and Max, praised for their professionalism. Many users mention their support team’s responsiveness, even during system bugs or feature requests.

Lodgable offers no recent reviews or explicit support ratings, indicating a lack of recent customer feedback. This absence suggests it may not provide the same level of active support and responsiveness. For reliable, responsive assistance, Counter’s support team is the stronger choice.

Which Has More Integrations: Counter or Lodgable?

Counter integrates with seven verified partners, including major channel managers and payment gateways like Stripe, Cloudbeds, SiteMinder, and Goki. These integrations enable streamlined operations across multiple platforms, centralizing income and simplifying guest management.

Lodgable has no listed verified integrations, limiting its ability to connect with third-party tools and platforms. If your operation depends on multiple integrations, Counter’s broader ecosystem is advantageous.

Which Do Hoteliers Rate Higher: Counter or Lodgable?

Counter’s reviews consistently rate the platform highly across segments, with a 4.75/5 in the hostel category and a 91% likelihood to recommend, supported by recent, positive feedback. Lodgable, with no recent reviews or ratings, cannot be reliably rated by users.

For properties like hostels, boutique hotels, and city-center hotels, Counter’s proven user satisfaction makes it the safer bet. The absence of recent Lodgable reviews suggests it’s not actively used or trusted by hoteliers today.

How Much Do Counter and Lodgable Cost?

Counter does not list explicit pricing, but it’s a paid product without a freemium model. Lodgable’s pricing details are also unavailable, implying it either lacks transparent pricing or operates on a custom quote basis.

Given the active support and extensive features of Counter, expect a typical SaaS pricing model, while Lodgable’s unclear pricing suggests limited market presence or a smaller user base.

What Type of Hotel Should Use Counter?

• Hotels that need a robust, feature-rich PMS, including channel management, payment processing, and group bookings.
• Hotels prioritizing ease of use, quick onboarding, and reliable support.
• Properties looking for integrations with third-party platforms like Stripe or Channel Managers.
• Small to medium-sized hotels or hostels aiming for streamlined operations.
• Teams that benefit from automation, reporting, and multi-currency management.

Not ideal if you’re a large hotel chain seeking enterprise-scale solutions or if budget constraints limit spending on PMS.

What Type of Hotel Should Use Lodgable?

• Vacation rental owners managing multiple listings needing centralization.
• Hosts seeking a simple, automated solution with easy daily management.
• Small property managers prioritizing automation over extensive features.
• Those who don’t require complex integrations or advanced revenue analytics.

Not ideal if you need a full-featured PMS with multiple integrations, detailed reporting, or active support.

Counter vs Lodgable: The Bottom Line for Hotels

Counter is a full-featured, actively supported PMS with a proven track record and a broad feature set tailored for hostels and small hotels. Its recent reviews and high ratings confirm its reliability and user satisfaction, making it the recommended choice.

Lodgable, with no recent reviews, limited features, and no listed integrations, appears more suited for individual vacation rental hosts rather than full-service hotels. If you seek a dependable, scalable management platform, Counter is the clear winner.

Counter’s extensive feature set, active user base, and strong support make it the better choice for hoteliers wanting a reliable operational backbone. Lodgable may appeal to very small or simple rental operations, but it’s less equipped for hotel management needs.

In conclusion, if your hotel requires a well-supported, feature-rich platform with proven reviews, go with Counter. If your operation is small, focused solely on vacation rentals with minimal complexity, Lodgable might suffice.