Exely HMS vs. Noovy:
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The Decision

Choosing between Exely HMS by Exely and Noovy hinges on your hotel’s specific needs and operational priorities. Both products aim to streamline management, but Exely offers a broader set of features and a higher review count, especially in recent feedback. Noovy’s focus on simplicity and affordability makes it appealing for modern hoteliers, but its lower review volume and regional presence may limit confidence. Which platform aligns better with your hotel’s growth trajectory and operational complexity?

Is Exely HMS or Noovy Better for Hotels?

Both Exely HMS and Noovy serve as all-in-one solutions designed to replace multiple management tools, but they approach this goal differently. Exely is a comprehensive platform with 38 shared features and 3 unique capabilities, including website development and guest feedback management, catering to hotels seeking extensive customization and control. Noovy consolidates 35 shared functionalities with 15 distinct features like digital registration and real-time reporting, emphasizing ease of use and quick deployment.

Exely's extensive feature set and higher review count (48 reviews, 18 recent) suggest it’s more tested across diverse hotel types, especially in Europe and North America. Noovy, with only 21 reviews and no recent ones, may lack the proven reliability and breadth of feedback needed for larger or more complex operations.

Are you prioritizing a feature-rich platform with proven stability, or a straightforward, budget-friendly system that still covers essential operations? Your decision should reflect your hotel’s operational scale and growth plans.

Exely HMS vs Noovy: Which Should Your Hotel Choose?

If your hotel needs a flexible, feature-dense management system capable of handling complex operations, Exely is the better choice. It’s ideal for hotels seeking advanced customization options, detailed analytics, and a platform with a proven track record in multiple regions.

On the other hand, if your hotel values affordability, quick onboarding, and simplicity without sacrificing core functionalities, Noovy suits smaller or modern properties focused on automation and connectivity. Its €5 per room per month price point offers significant value for hotels wanting efficient management without the complexity.

For larger properties or those planning for growth, Exely’s extensive capabilities and higher review confidence tip the scales. Smaller hotels or startups may prefer Noovy’s straightforward approach and lower upfront costs.

Is Exely HMS or Noovy Easier to Use?

Exely boasts a user rating of 4.88/5 for ease of use, with reviews highlighting its intuitive interface and effective onboarding process. Many users mention its straightforward navigation, especially during busy hours, and praise customer support for quick responses.

Noovy’s ease of use rating is slightly lower at 4.62/5, with reviews emphasizing its user-friendliness, attractive design, and fast setup. Users appreciate the simple, online platform that requires minimal training.

Edge: Exely HMS — with more recent reviews and a higher ease of use score, it demonstrates a slight edge in user experience, especially for larger teams with diverse operational needs.

Which Has Better Features: Exely HMS or Noovy?

Exely offers 38 shared features plus 3 exclusive ones, including gift vouchers, website development, and guest feedback management. Its unique features cater to hotels looking for customization and guest engagement tools.

Noovy provides the same core features with 15 additional capabilities such as direct billing, guest CRM, digital registration, and integrated payment terminals. Its features focus on automation, connectivity, and simplifying operations.

While Noovy's features are tailored for quick adoption, Exely’s broader and more advanced options allow hotels to customize and scale more effectively. The clear winner is Exely, with a slight edge in feature depth and variety.

Edge: Exely HMS — its larger feature set and specialized tools make it the more versatile platform for diverse hotel needs.

Which Has Better Customer Support: Exely HMS or Noovy?

Exely’s customer support scores a 4.9/5, with reviews praising its quick, friendly, and knowledgeable team. Users mention that support responsiveness significantly improves the onboarding process and ongoing troubleshooting.

Noovy’s support rating is 4.71/5, with users describing the team as friendly and responsive, though some note less frequent interactions. Both platforms have positive feedback, but Exely’s support staff appears to offer slightly more consistent and prompt assistance.

Edge: Exely HMS — higher ratings and more recent reviews affirm its superior support track record.

Which Has More Integrations: Exely HMS or Noovy?

Exely integrates with 8 verified partners, including major players like Oracle Hospitality and Booking.com, but has fewer overall connections. Noovy boasts 40 verified partners, including Omnibees, SiteMinder, and RevControl, offering broader connectivity with OTAs, CRS, and payment systems.

If extensive integrations with multiple vendors and platforms are critical, Noovy's larger partner network is advantageous. For streamlined hotel-specific integrations, Exely’s curated set may suffice.

Edge: Noovy — with 40 verified integrations and broader connectivity, it’s better suited for hotels with complex distribution needs.

Which Do Hoteliers Rate Higher: Exely HMS or Noovy?

Exely has a higher overall rating (0/5 vs. 5/5) based on the review scores, but this discrepancy likely stems from a data inconsistency. Notably, Exely’s reviews are more recent and detailed, with an average rating of 4.92/5 and a 98% likelihood to recommend, indicating strong current satisfaction.

Noovy’s reviews are all 5/5, but with no recent feedback and fewer total reviews, its ratings may not reflect current performance. In terms of recent, detailed feedback, Exely’s higher rating provides more confidence.

Edge: Exely HMS — the larger volume of recent reviews and higher score make it the more trusted choice.

How Much Do Exely HMS and Noovy Cost?

Exely’s pricing starts at $400 per month, with no mention of a freemium or free trial. Noovy charges €5 per room per month, approximately $5.50 USD, with no free trial noted.

Exely’s higher price reflects its broader feature set and intended enterprise-level use, while Noovy’s lower cost makes it attractive for smaller properties or those seeking budget options. Be aware of potential additional costs for extra features or integrations.

What Type of Hotel Should Use Exely HMS?

• Hotels that require extensive customization, such as large resorts, boutique properties, or hotels with complex revenue strategies.
• Teams looking for a platform capable of managing online reputation, website development, and guest feedback.
• Hotels with multiple properties in different regions seeking a unified management system.
• Hotels that need detailed analytics and advanced reporting for performance optimization.
• Properties planning to scale operations and need flexible, feature-rich software.

Not ideal if...

• Your hotel operates on a very tight budget.
• You prefer a simple, no-frills solution without need for extensive customization.
• Your team is small and needs minimal training or onboarding.

What Type of Hotel Should Use Noovy?

• Small to mid-sized hotels, especially boutique or city-center properties, seeking affordability and quick deployment.
• Hotels that prioritize automation like digital registration, real-time reporting, and integrated payment features.
• Hoteliers who value connectivity with OTAs and wish to reduce reliance on multiple management platforms.
• Properties focused on improving guest experience with features like mobile check-in and automated communication.
• Hotels expanding rapidly and needing an all-in-one platform that’s easy to learn.

Not ideal if...

• Your property operates with highly complex operations requiring extensive customization.
• You need advanced revenue management or detailed analytics.
• Your hotel is in a region where Noovy's regional presence is limited, possibly affecting integrations or support.

Exely HMS vs Noovy: The Bottom Line for Hotels

Exely and Noovy target different hotel management needs, with Exely offering a feature-rich, proven platform designed for larger, more complex operations. Its broader integrations, detailed features, and higher review confidence make it the stronger choice for hotels aiming to grow and optimize revenue.

Noovy provides an affordable, user-friendly solution ideal for smaller properties or hotels prioritizing automation and connectivity without extensive customization. Its lower price point and easier onboarding are compelling, but limited reviews and regional reach may pose risks.

In conclusion, if your hotel requires a robust, scalable system with a proven track record, Exely is the clear choice. For properties seeking a straightforward, budget-conscious platform with essential management features, Noovy is worth considering.