LIKE MAGIC (Staff App) vs. Quore:
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The Decision

Choosing between LIKE MAGIC’s Staff App and Quore hinges on your hotel’s specific needs. Both aim to improve staff collaboration, streamline operations, and enhance guest experiences, but they approach these goals differently. LIKE MAGIC is a newer, Swiss-made platform that automates the entire guest journey, while Quore offers over 30 specialized tools for detailed operational management. Which one aligns better with your hotel’s priorities?

LIKE MAGIC’s recent surge in reviews and high ratings give it a clear edge. Quore, with its longer market presence, has a broader feature set but fewer recent reviews. This makes LIKE MAGIC the more reliable choice for up-to-date insights. Are you ready to dive into the details?

Is LIKE MAGIC or Quore Better for Hotels?

LIKE MAGIC and Quore address staff collaboration and operational efficiency, but they do so through different lenses. LIKE MAGIC automates guest interactions and operational workflows via a unified platform, reducing manual tasks and staff workload. Quore, by contrast, emphasizes detailed task tracking, maintenance, and department management through numerous specialized tools.

LIKE MAGIC’s core strength lies in automating the guest journey and integrating systems like PMS, access control, and messaging, making it ideal for properties prioritizing guest experience automation. Quore’s extensive toolset suits hotels needing in-depth operational oversight, especially those with complex maintenance and housekeeping workflows.

In terms of reviews, LIKE MAGIC has only 16 reviews, with 2 recent ones, compared to Quore’s 115 reviews and no recent feedback. LIKE MAGIC’s recent reviews highlight high satisfaction and ease of use, suggesting more current reliability. So, which platform better matches your hotel’s operational style?

Quore vs LIKE MAGIC: Which Should Your Hotel Choose?

If your hotel needs a comprehensive, multi-tool management system with extensive housekeeping, maintenance, and guest service features, Quore is the logical choice. It offers 18 unique tools, including work orders, asset maintenance logs, and preventative maintenance plans, making it suitable for large or complex properties.

However, if your goal is to automate the entire guest journey and simplify staff workflows with a focus on digital guest services, LIKE MAGIC is preferable. It excels in reducing staffing needs—like Zipper Hotel’s 80% staff reduction—and improving guest experience through features like digital check-in, messaging, and self-service options.

For properties seeking automation and seamless integrations, LIKE MAGIC’s rapidly evolving platform and higher review scores make it the stronger option. Think about your operational focus—are you aiming for detailed task management or guest-centric automation?

Is LIKE MAGIC or Quore Easier to Use?

LIKE MAGIC boasts a perfect 5/5 rating for ease of use, supported by onboarding ratings of 4.93/5. Users praise its intuitive interface, quick setup, and how staff quickly adapt, with comments like “the platform is very user-friendly and streamlined.” Its mobile-first design and automation reduce staff training times, leading to high staff buy-in.

Quore, with a 4.43/5 ease of use rating, is also well-regarded but slightly less intuitive for some users, especially during onboarding, rated 4.18/5. Users mention a steep learning curve and issues with load times, which can hinder quick adoption.

Edge: LIKE MAGIC.

Which Has Better Features: LIKE MAGIC or Quore?

Quore significantly outpaces LIKE MAGIC with 18 unique features compared to 6. LIKE MAGIC’s exclusive features include work prioritization, file library support, late checkouts, automated replies, message templates, and open API. These focus on automating guest interactions, messaging, and basic task management.

Quore offers a broader suite, including work orders, recurring tasks, asset maintenance logs, inventory analysis, preventative maintenance, inspection tools, and in-app translation. Its feature set supports detailed operational control, ideal for large or multi-department hotels.

While Quore provides more specialized tools, LIKE MAGIC’s features are more streamlined and focused on automating the guest journey. If you need detailed maintenance or asset management, Quore’s extensive toolkit is better. For simplified guest and staff management, LIKE MAGIC’s targeted features may suffice.

Edge: Quore.

Which Has Better Customer Support: LIKE MAGIC or Quore?

LIKE MAGIC’s support scores are outstanding, rated 4.88/5, with reviews highlighting rapid responsiveness and proactive assistance. Users describe LIKE MAGIC support as “professional and quick to help,” emphasizing their focus on onboarding and ongoing guidance.

Quore’s support, rated 4.36/5, is still strong but slightly behind LIKE MAGIC. Some users note issues with slow response times and wish for more personalized assistance. Reviews suggest support is reliable but less personalized compared to LIKE MAGIC.

Edge: LIKE MAGIC.

Which Has More Integrations: LIKE MAGIC or Quore?

LIKE MAGIC connects with 10 verified partners, including major systems like Oracle Hospitality, Mews, and SALTO Systems. Its open API allows for custom integrations, reducing manual data entry and increasing operational efficiency.

Quore integrates with 8 partners, such as Zingle, Revinate, and Canary Technologies, providing essential communication and guest review tools. However, its fewer verified integrations and lack of open API limit flexibility for complex property tech stacks.

If your hotel relies heavily on system integrations, LIKE MAGIC’s broader and more flexible options give it an edge. For hotels with simpler setups, Quore’s integration options are sufficient.

Edge: LIKE MAGIC.

Which Do Hoteliers Rate Higher: LIKE MAGIC or Quore?

Despite being newer, LIKE MAGIC’s reviews are highly positive, with a 99% likelihood to recommend and a 9.94/10 NPS score based on only 16 reviews, 2 of which are recent. Users praise its ease of use, automation, and support, often mentioning transformative impacts like staff reduction and guest satisfaction.

Quore’s ratings are also good, especially among larger or branded hotels, with a 4.36/5 rating and a 91% likelihood to recommend from 115 reviews, though none are recent. Users appreciate its detailed operational tools but point out onboarding challenges.

Given the recent surge in reviews and high satisfaction, LIKE MAGIC holds a clear advantage.

Edge: LIKE MAGIC.

How Much Do LIKE MAGIC and Quore Cost?

LIKE MAGIC is priced at a flat $1,100 per month, with no free tier or trial, reflecting its enterprise focus and automation capabilities. Its higher price correlates with its comprehensive automation and integration features.

Quore’s base price is $200 per month, with no trial or freemium options. It’s more affordable, especially for smaller hotels or properties seeking specific management tools without extensive automation.

Your choice depends on your budget and whether you value automation over detailed operational management.

What Type of Hotel Should Use LIKE MAGIC?

• Hotels that prioritize guest experience automation, like contactless check-in, messaging, and self-service amenities.
• Properties aiming to reduce staffing needs, such as hotels with limited reception hours or lean teams.
• Hotels seeking a unified platform to connect PMS, access, and guest communication systems.
• Hotels that want continuous product evolution and responsiveness to changing needs.
• Teams that prefer a mobile-first, intuitive interface with quick staff onboarding.

Not ideal if you need extensive asset or preventative maintenance management, as these features are limited.

What Type of Hotel Should Use Quore?

• Hotels that require detailed operational management, including maintenance, work orders, and inventory tracking.
• Larger hotels or resorts with multiple departments needing centralized oversight.
• Properties with complex workflows that benefit from specialized tools like inspection modules or asset maintenance logs.
• Hotels looking for a broad suite of features, including CapEx budgeting and deep cleaning modules.
• Hotels with existing systems that can integrate easily with Quore’s partners.

Not ideal if your focus is purely guest automation or if your property is small and needs simple, cost-effective tools.

The Bottom Line for Hotels

LIKE MAGIC offers a streamlined, automation-focused platform that excels in guest journey management and staff efficiency. Its recent reviews and high satisfaction scores confirm it’s the more reliable and innovative option for modern hotels.

Choose LIKE MAGIC if your hotel aims to automate guest interactions, reduce staffing, and improve overall guest satisfaction through a simple, integrated platform. Its ease of use and support make it especially suitable for properties seeking quick deployment and high user adoption.

On the other hand, Quore provides an extensive set of operational tools for detailed property management. If your hotel requires comprehensive maintenance, work order tracking, and department control, Quore’s feature-rich suite might be more appropriate, despite its slower recent review cycle.

In conclusion, for most hotels prioritizing guest automation and staff efficiency in 2024, LIKE MAGIC is the more compelling choice. For large or complex operations needing detailed management, Quore remains a solid, long-standing solution.