Noovy vs. Seekom/iBex:
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The Decision

Choosing between Noovy by Noovy and Seekom/iBex hinges on your hotel’s operational needs and growth plans. Both promise to streamline management, but Noovy stands out with its all-in-one approach and recent, high-volume reviews, while Seekom offers a solid, familiar platform with fewer recent endorsements. Your decision should consider the depth of features, ease of use, support quality, and cost.

Noovy aims to replace multiple platforms with a single, user-friendly system that covers PMS, channel management, revenue, and guest communication. Seekom, meanwhile, provides a comprehensive cloud-based PMS with integrations for growth, particularly suited for motels and smaller properties. Do you prioritize a unified platform or a proven, scalable system?

Is Noovy or Seekom Better for Hotels?

Both products address hotel management, from reservations to guest engagement, but their focus diverges. Noovy offers an all-in-one, integrated system with 39 exclusive features, including online check-in, guest CRM, and automated night audits, designed to minimize software clutter. Seekom, with just 5 verified integrations, emphasizes connectivity and automation for small to mid-sized properties, especially motels.

Review volume favors Noovy, with 21 recent reviews compared to Seekom’s 8, making its 4.86/5 rating more reliable than Seekom’s 4.86/5. Noovy’s ease of use score (4.62/5) outpaces Seekom’s (3.69/5), reflecting its modern, intuitive interface. Customer support ratings favor Noovy as well (4.71/5), versus Seekom’s 4.38/5, with reviewers praising Noovy’s friendly support and seamless onboarding.

While Noovy’s recent reviews highlight high satisfaction levels, Seekom’s older, limited reviews suggest stable but less current user confidence. Both platforms connect to key OTAs, but Noovy’s 40 partners surpass Seekom’s 5, allowing broader distribution. Would you prefer a platform with a proven, broad partner network or a newer, more integrated solution?

Edge: Noovy.

Noovy vs Seekom: Which Should Your Hotel Choose?

If your hotel needs a fully integrated management system that reduces the number of software tools, go with Noovy. It suits modern hoteliers who value automation, guest engagement, and straightforward operations, especially if you want to streamline tasks like online check-in, automated reports, and guest CRM—all in one platform.

Choose Seekom if your hotel already relies on a multi-system setup or primarily focuses on motels and small properties. Its familiar interface, extensive integrations, and scalable cloud solution make it ideal for properties aiming to increase occupancy with automation and connectivity but without the need for the advanced, guest-centric features Noovy offers.

If rapid onboarding, high ease of use, and recent positive reviews are critical, Noovy’s strong performance makes it the safer bet. Conversely, if your hotel values a longstanding, reliable system with room for growth, Seekom’s proven track record and niche focus might be more appropriate.

Edge: Noovy.

Is Noovy or Seekom Easier to Use?

Noovy’s interface scores 4.62/5, with users reporting it to be user-friendly, fast, and easy to navigate. Its onboarding process, rated 4.47/5, is praised for being smooth, with many reviewers mentioning how quickly staff adapt to its features, reducing training time.

Seekom’s usability scores only 3.69/5, with users citing a steeper learning curve and less intuitive navigation. Reviewers note that support is helpful, but the interface feels outdated and less approachable, especially for new staff or smaller teams managing multiple roles.

Edge: Noovy.

Which Has Better Features: Noovy or Seekom?

Noovy offers 39 features exclusive to its platform, including rate shopping, direct billing, automated night audits, guest profiles, CRM, digital registration, and online check-in/out—features that significantly automate and improve operations. Seekom provides only 2 unique features, website development and gift vouchers, which are less central to day-to-day hotel management.

Both platforms share 11 core features, but Noovy’s extensive feature set makes it a more comprehensive management tool. Its automation capabilities and guest communication tools can cut down manual work and enhance guest experiences.

If advanced automation and guest engagement features are your priority, Noovy pulls ahead. Seekom, with fewer features, remains suitable for straightforward management and basic automation.

Edge: Noovy.

Which Has Better Customer Support: Noovy or Seekom?

Noovy’s customer support scores 4.71/5, with reviews praising fast, friendly, and effective assistance. Users mention that support staff are proactive and knowledgeable, often resolving issues quickly, which reduces downtime and frustration.

Seekom’s support, rated 4.38/5, is also highly regarded, with users appreciating their quick responses and helpfulness. However, some reviews suggest that support could be more responsive, especially when navigating complex issues or onboarding.

Overall, Noovy’s recent reviews showcase a higher level of satisfaction, especially in onboarding and ongoing support. When support quality is critical, Noovy holds a slight edge.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Noovy or Seekom?

Noovy’s recent ratings show an overall score of 5/5, with a 99% likelihood to recommend, based on 21 reviews in the last 6 months. Hoteliers in Europe, South America, and Asia Pacific segments praise its ease of use, automation, and support.

Seekom’s ratings, based on only 8 reviews, are slightly lower in recency and detail, with an overall rating of 4.86/5 and a 96% recommendation rate. Its users, mostly motels, appreciate its reliability and integrations but note room for interface improvements.

Given the more recent, higher volume reviews, Noovy’s user ratings are more trustworthy. Its higher recency and review count reinforce its strong reputation.

Edge: Noovy.

How Much Do Noovy and Seekom Cost?

Noovy charges a flat fee of $600 per month for its all-in-one platform, with no implementation fee or trial period. Its transparent €£$ 5 per room per month pricing makes it appealing for hotels seeking predictable costs.

Seekom’s pricing details are not publicly disclosed, and both platforms do not offer a trial. This lack of transparent pricing can complicate budgeting unless you contact sales directly.

If you prefer clear, upfront pricing, Noovy’s straightforward fee structure offers peace of mind. Without specific numbers, evaluating Seekom’s value requires direct engagement.

Edge: Noovy.

What Type of Hotel Should Use Noovy?

• Hotels that want an all-in-one system integrating PMS, channel management, booking engine, and revenue tools.
• Properties aiming to automate guest communications, online check-in/out, and night audits.
• Hoteliers seeking a user-friendly platform with minimal training needs.
• Hotels that value high support quality and recent positive reviews.
• Properties looking for broad OTA connectivity and automation features.

Not ideal if you operate a small motel focused solely on basic bookings, or if your hotel relies on a less flexible, niche system.

What Type of Hotel Should Use Seekom?

• Motels and small properties that prioritize reliable, cloud-based PMS with essential automation.
• Hotels seeking straightforward connectivity with OTAs and revenue tools.
• Businesses that value a familiar, proven platform with scalable growth potential.
• Hotels that already use other software solutions, especially if they integrate with Seekom’s suite.
• Properties in regions where Seekom has a strong presence, like Europe and Asia Pacific.

Not ideal if you require a highly integrated, guest-focused system or advanced features like online check-in/out and guest CRM.

Seekom vs Noovy: The Bottom Line for Hotels

Noovy is a comprehensive, all-in-one hotel management platform built for modern properties seeking automation, guest engagement, and ease of use. Its recent reviews and feature set demonstrate a clear advantage in supporting dynamic, connected hotel operations.

Choose Noovy if your hotel prioritizes a user-friendly, integrated system with high support quality, extensive automation, and recent positive feedback. Its feature breadth and current review confidence make it the top pick.

Opt for Seekom if your focus is on a reliable, scalable PMS for motels or small hotels, especially if you already have a network of integrations or need a familiar, straightforward platform. Its proven track record remains valuable but is less current.

Overall, Noovy’s recent, higher volume reviews, broader feature set, and ease of use make it the stronger choice for hoteliers ready to innovate and elevate their guest experience.