Elina PMS vs. Prostay:
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The Decision

Choosing between Elina PMS and Prostay comes down to your hotel’s size, segment, and operational needs. Both systems aim to streamline property management, but they diverge significantly in features, support, and market presence. With Elina PMS boasting more reviews, recent feedback, and a broader feature set, it’s clear which platform has the stronger voice among hoteliers today.

Elina PMS is well-established with a diverse client base, especially in extended stays and serviced apartments, while Prostay targets resorts and boutique hotels with a focus on multi-property support. Which of these aligns better with your hotel’s specific needs?

Is Elina PMS or Prostay Better for Hotels?

Both Elina PMS and Prostay serve as central hubs for managing reservations, guest data, and operational workflows. Elina PMS emphasizes revenue management, integrations, and guest personalization, while Prostay offers a unified platform with proprietary messaging and offline capability.

Elina PMS’s recent reviews and higher overall ratings (4.17/5 from 25 reviews versus Prostay’s lack of ratings) provide more current insights into performance and customer satisfaction. Will your hotel benefit from the extensive integrations and detailed reporting Elina offers, or does Prostay’s all-in-one approach suit your remote or multi-property needs?

Elina PMS vs Prostay: Which Should Your Hotel Choose?

If your hotel requires a mature system with a proven track record, robust integrations, and a focus on revenue optimization, Elina PMS is the clear choice. Its feature count (more than 33 shared with Prostay and 16 exclusive features like guest CRM, online check-in, and accountancy modules) supports complex operations, especially for larger or extended-stay properties.

Conversely, if your hotel is a resort, boutique, or multi-property operator seeking a flexible, highly intuitive system with strong offline capabilities and a proprietary messaging platform, Prostay is preferable. Its comprehensive reports, automation, and seamless multi-device support make it ideal for properties needing agile management.

In essence, go with Elina PMS if your priority is detailed revenue and guest data, or choose Prostay if operational speed and multi-device flexibility are paramount.

Is Elina PMS or Prostay Easier to Use?

Elina PMS has a user-friendly interface with a 4.3/5 ease-of-use rating, praised for its straightforward reservation and guest management. However, some reviews mention that its complexity can require dedicated training, especially for intricate revenue setup.

Prostay outperforms with a 4.8/5 rating, praised for its intuitive design and fast onboarding. Its layout and workflows are described as very well thought out, making staff training quicker and daily management smoother.

Edge: Prostay.

Which Has Better Features: Elina PMS or Prostay?

Elina PMS offers 16 exclusive features, including guest CRM, digital registration, integrated payment terminals, and group management. These features give it an edge in handling detailed guest profiles and integrations with accounting systems like Xero.

Prostay has four unique features: automated assignments, an integrated CRS (Central Reservation System), gift vouchers, and a spa/wellness module. While fewer in number, these features focus on automation, multi-property support, and wellness services.

Overall, Elina PMS’s 16 exclusive features give it the edge for hotels needing detailed guest management and extensive integrations, but Prostay’s automation and multi-property tools are also valuable.

Edge: Elina PMS.

Which Has Better Customer Support: Elina PMS or Prostay?

Elina PMS scores 4.7/5 in customer support, with many reviews highlighting their responsive, knowledgeable team. Users appreciate quick assistance and proactive feedback but note some inconsistency with phone support.

Prostay boasts a perfect 5/5 rating, with reviews emphasizing their professional, helpful, and proactive support. Given the limited number of reviews (5), this support reputation appears strong but less tested over time.

Edge: Prostay.

Which Has More Integrations: Elina PMS or Prostay?

Elina PMS partners with 20 verified providers, including major platforms like SiteMinder, Stripe, and RevPar Guru. These integrations support a wide range of financial, marketing, and operational tools.

Prostay has only 2 verified partners, including STAAH and Stripe, but also offers full multi-property support and proprietary modules like Prostay Nexus. Its limited integrations may restrict some automation but enhances stability.

Edge: Elina PMS.

Which Do Hoteliers Rate Higher: Elina PMS or Prostay?

Elina PMS, with 25 reviews and recent feedback, has a 4.17/5 overall rating. Hotels in extended stays and serviced apartments particularly rate it highly, with some reviews praising its revenue tools and integrations.

Prostay’s lack of published reviews makes it difficult to assess current user sentiment. However, initial feedback from a small sample indicates high satisfaction regarding usability, automation, and comprehensive reporting.

Given the larger review base and recent ratings, Elina PMS holds the higher reputation among hoteliers today.

Edge: Elina PMS.

How Much Do Elina PMS and Prostay Cost?

Elina PMS charges a flat $700 monthly fee, with no freemium or trial options. This pricing includes core PMS, channel management, booking engine, and online check-in, with additional costs possible for custom integrations.

Prostay offers a slightly lower base price of $600 per month, also without trial options. Its pricing encompasses all features, including proprietary modules, with no explicit mention of setup fees.

Both are similar in price, but Elina PMS’s higher cost might reflect its broader feature set and integrations.

What Type of Hotel Should Use Elina PMS?

• Hotels that need detailed guest profiles, CRM, and integrated accountancy modules.
• Properties with complex revenue management needs, including flexible pricing and occupancy-based strategies.
• Larger resorts or extended-stay hotels managing multiple units or locations.
• Hotels seeking extensive integrations with external systems.

Not ideal if:

• Your hotel is a small boutique with simple operations.
• You prefer a system with more offline capabilities.
• Your main focus is wellness or spa services, which Prostay supports more directly.

What Type of Hotel Should Use Prostay?

• Resorts and boutique hotels seeking an intuitive, fast onboarding experience.
• Properties needing reliable offline operational support.
• Multi-property operators looking for a unified platform with proprietary messaging.
• Hotels prioritizing automation and comprehensive booking management.

Not ideal if:

• Your hotel relies heavily on integrations with third-party systems.
• You need advanced revenue management features.
• You want a large library of third-party partners.

Elina PMS vs Prostay: The Bottom Line for Hotels

Elina PMS is a mature, feature-rich platform backed by a larger, more recent review base. It excels in integrations, revenue management, and guest data but can be complex and sometimes costly.

Prostay offers a sleek, user-friendly system with excellent support, offline capabilities, and strong automation. Its limited number of reviews makes its long-term reliability less clear, but initial feedback suggests high satisfaction.

If your hotel values detailed data, integrations, and a proven track record, Elina PMS is the safer choice. If ease of use, automation, and offline support are your priorities, Prostay could be the better fit.

Ultimately, your decision hinges on your property’s size, segment, and operational complexity. Both platforms can serve different hotel types well—choose based on your specific needs and future growth plans.