Quore (Sales) vs. STS Cloud (by SalesandCatering.com):
あなたに最適なのはどちら？

The Decision

In the fiercely competitive hotel sales software market, your hotel needs a solution that boosts efficiency, improves communication, and streamlines workflows. Quore (Sales) and STS Cloud by SalesandCatering.com are two prominent options, each promising to enhance your sales operations. While Quore’s sales app aims to unify sales tracking and operational management, STS Cloud offers a broader, all-in-one sales and catering platform. But which truly aligns with your hotel’s needs?

Both products serve the core purpose of managing sales pipelines, contracts, and event details. However, Quore’s sales module specializes in operational integration and departmental communication, whereas STS Cloud emphasizes end-to-end catering and event management. Do you prioritize a unified operational platform or a dedicated sales and catering system?

Is Quore or STS Cloud Better for Hotels?

Quore (Sales) is designed primarily for hotels seeking to improve internal communication and operational coordination. Its strengths lie in tracking leads, managing contracts, and passing information seamlessly between departments, making it ideal for hotels that need a sales tool tightly integrated with hotel operations.

Conversely, STS Cloud is a full-featured sales and catering solution that manages the entire booking process from lead capture to BEO management. It is better suited for hotels with large event spaces, multiple venues, or properties that handle numerous group bookings and catering requests daily.

Given that Quore’s overall review count is significantly lower (12 reviews) compared to STS’s 96 reviews, and that STS’s recent reviews are also more current, STS Cloud’s data provides a clearer picture of its ongoing performance and user satisfaction. Does your hotel require a platform with proven, up-to-date reviews and extensive features?

Quore vs STS Cloud: Which Should Your Hotel Choose?

If your hotel needs a sales solution that integrates operational tasks such as maintenance, housekeeping, and internal communication, Quore (Sales) offers a tailored experience with features like department communication and inspection tracking. It’s particularly suitable for hotels focused on operational efficiency and departmental collaboration.

If your goal is to enhance your sales and catering processes with detailed lead management, proposal creation, and event planning, STS Cloud’s extensive feature set is the better fit. Its offerings include contract management, BEO handling, workflow automation, and unlimited user access at a flat rate, ideal for hotels with sizable sales teams or multiple properties under one management.

For properties emphasizing ease of use, STS Cloud’s UI scores higher (4.74/5) versus Quore’s 3.5/5. If your team values intuitive design and quick onboarding, STS likely reduces training time and boosts adoption.

In terms of feature depth, STS Cloud provides 11 unique features such as e-signatures, lead scoring, and workflow automations, compared to Quore’s zero exclusive features. For comprehensive sales and catering functions, STS is clearly the stronger choice.

Support ratings favor STS (4.72/5) over Quore (4/5), with reviews highlighting responsive, knowledgeable customer service and effective onboarding. When support quality is critical, STS’s recent review activity confirms ongoing reliability.

In integrations, Quore boasts 8 verified partners, including Revinate and Kipsu, while STS offers 7, including OPERA and Cloudbeds. Your existing systems may tip the scale depending on compatibility needs, but STS’s slightly broader integrations make it a versatile pick.

Hotel reviews also favor STS, with a near-perfect 9.54/10 NPS score and 96 reviews, compared to Quore’s 6.5/5 and 12 reviews. Larger, more recent feedback indicates higher user satisfaction for STS.

Pricing for STS is straightforward at $300/month with no setup fees, whereas Quore's pricing details are not publicly disclosed, but its lack of a free tier suggests a potentially higher cost for similar functionalities.

Edge: STS Cloud.

Which Has Better Features: Quore or STS Cloud?

Quore primarily focuses on operational management and internal communication, offering features like maintenance tracking, employee communication, and inspection workflows. However, it lacks advanced sales-specific functionalities such as contract management or lead scoring.

STS Cloud delivers 11 distinct features tailored for sales and catering, including contact management, lead tracking, BEO management, digital proposals, e-signatures, workflow automations, and CRM capabilities. These comprehensive features support the entire sales process from lead to booking, giving your team more control and efficiency.

While Quore excels in operational department collaboration, STS’s suite covers every aspect of the sales and catering journey, making it the more feature-rich choice for driven sales teams.

Edge: STS Cloud.

Which Has Better Customer Support: Quore or STS Cloud?

Quore maintains a 4/5 support rating, with reviews praising their training quality and responsiveness. However, some users note that support can sometimes be generic and lacking in proactive engagement.

STS Cloud’s support rating is slightly higher at 4.72/5, with numerous recent reviews emphasizing quick, knowledgeable responses, and tailored assistance. Customers frequently commend STS’s attentive service and seamless onboarding process, which appears to be a consistent strength.

Given the more recent reviews and higher overall satisfaction, STS Cloud’s support system is more reliable, especially for hotels that rely on prompt, ongoing assistance.

Edge: STS Cloud.

Which Has More Integrations: Quore or STS Cloud?

Quore offers 8 verified integrations, including Revinate, Kipsu, and Crave Interactive, focusing on guest feedback, communication, and operational tools. STS Cloud provides 7 integrations, including prominent PMS systems like Opera and RoomKey, along with solutions like SkyTouch and Cloudbeds.

Both systems integrate with major hotel technology platforms but STS’s integrations with PMS systems are particularly valuable for automation of sales and catering data. If your hotel depends heavily on PMS integration, STS offers a slight edge.

Edge: STS Cloud.

Which Do Hoteliers Rate Higher: Quore or STS Cloud?

STS Cloud’s reviews are overwhelmingly positive, with a 9.54/10 NPS score and 96 recent reviews, many highlighting ease of use, efficiency gains, and customer service. Its users span a broad range of hotel sizes, from boutique to large conference venues, demonstrating versatility.

Quore, with only 12 reviews and a 6.5/5 NPS, has limited recent feedback, and some users mention issues like limited sales functionality and difficulty viewing items on mobile apps. Its ratings reflect a smaller, more niche user base.

Overall, hoteliers rate STS Cloud higher, affirming its robust features, support, and user satisfaction.

Edge: STS Cloud.

How Much Do Quore and STS Cloud Cost?

Quore does not publicly disclose its pricing model, which suggests it may be custom or higher-tier. STS Cloud is priced at $300 per month with no additional setup or per-user fees, offering predictable, transparent costs.

If budget predictability and transparency are priorities, STS Cloud’s flat-rate pricing provides clear value. Quore’s lack of published pricing makes direct comparison difficult, but the overall higher review volume and recent feedback favor STS.

Edge: STS Cloud.

What Type of Hotel Should Use Quore?

Hotels that:

• Prioritize internal operational management, such as maintenance, inspections, and housekeeping coordination.
• Need a platform that fosters department communication and operational workflows.
• Value integration with operational tools but do not require extensive sales or catering features.
• Seek a solution with proven support and easy onboarding.

Not ideal if:

• Your hotel’s primary focus is advanced sales and catering management.
• You need robust lead tracking, proposal generation, or event management.
• Your team relies heavily on detailed reporting or automation in sales.

What Type of Hotel Should Use STS Cloud?

Hotels that:

• Need an all-in-one sales and catering platform covering lead capture, contracts, BEOs, and event management.
• Require extensive sales reporting, workflow automations, and CRM functionalities.
• Operate multiple properties or large venues with complex event schedules.
• Value transparency in pricing and rapid, ongoing support.
• Desire a user-friendly platform with a high satisfaction rating.

Not ideal if:

• Your hotel has minimal sales or catering activity.
• You prefer a standalone operational platform with less emphasis on sales processes.
• Your team is already integrated with a different sales or CRM system and does not need additional features.

The Bottom Line for Hotels

The core difference is that Quore (Sales) is primarily designed for operational management with some sales capabilities, while STS Cloud provides an extensive, dedicated sales and catering platform.

If your hotel requires a comprehensive sales solution that handles leads, proposals, contracts, and event operations seamlessly, STS Cloud is the clear choice. Its higher review volume, recent positive feedback, and extensive feature set underscore its suitability for hotels focused on growth and revenue.

Choose Quore if your main concern is internal communication, departmental workflows, and operational coordination, especially if sales are a secondary priority.

For hotels seeking a full-fledged sales and catering platform with proven support, extensive integrations, and user satisfaction, STS Cloud offers undeniable value and reliability.

In conclusion, STS Cloud is the more reliable, feature-rich, and well-rated solution for most hotels looking to improve sales and event management today.