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Quore is ranked #11 of 17 for United States in Guest Messaging Software16 reviews, 91% recommendPopular alternatives: Canary Technologies, Akia, Duve 他 13 件
the best communication I've seen in a hotel in years!
staff engagement
increases opportunities for elevated customer service
何が嫌いですか、または改善できると思いますか?
Not a thing that I can see!! Keep doing what you're doing! Quore is utilized across all departments, we have our meeting schedule loaded as well as our restaurant specials. So we're covered, thanks again!
5.0
優秀な
使いやすさ
5.0/5
顧客サポート
4.5/5
ROI
4.5/5
実装
4.5/5
the best communication I've seen in a hotel in years!
staff engagement
increases opportunities for elevated customer service
Front desk use Quore for pass on News from one shift to the next. It will be more useful if Quore have options for employee to click on "read it" so everybody know who read and who don't.
何が嫌いですか、または改善できると思いますか?
Housekeeping should have easier way to close expired tasks in one time, instead of one by one.
Lost and Found should be more organized and have tabs "retrieve" and "give to..." so we know the items have been retrieved by guest or it was over 30 days and given to whoever found it.
0.0
ひどい
使いやすさ
1.0/5
顧客サポート
0.5/5
ROI
0.5/5
実装
0.5/5
Front desk use Quore for pass on News from one shift to the next. It will be more useful if Quore have options for employee to click on "read it" so everybody know who read and who don't.
Speed of reception of calls. Receiving the calls instantly greatly improves response time. Quore also avoids any kind of miscommunication.
何が嫌いですか、または改善できると思いますか?
The capability to inspect different subjects or rooms. (smoke detectors, PTACs, etc, without having to back track 3 or 4 windows. Example,: if I'm testing smoke detectors I have 3 or 4 people testing them. When you have 700 smoke detectors you want to quickly rate and continue. Also alphanumeric sequences would be nice.
4.0
とても良い
使いやすさ
4.0/5
顧客サポート
3.5/5
ROI
4.5/5
実装
4.0/5
Speed of reception of calls. Receiving the calls instantly greatly improves response time. Quore also avoids any kind of miscommunication.
Ease of use as well as how multi functional it is. Love the guest messaging feature but feel as though it could be improved upon.
何が嫌いですか、または改善できると思いますか?
Some of the functions are confusing and or redundant. Its also hard to understand how the guest ratings work because we always have shown 100% satisfaction.
4.5
優秀な
使いやすさ
4.5/5
顧客サポート
N/A
ROI
N/A
実装
N/A
Ease of use as well as how multi functional it is. Love the guest messaging feature but feel as though it could be improved upon.
Flexibility, user friendly, ease of which to communicate with all departments we set up. We especially like the new Guest Connect platform allowing us to communicate with guests on a level they are now used to (text messaging). Great responses from our guests regarding this as well as quick responses from our team.
何が嫌いですか、または改善できると思いますか?
At this time--NOTHING! It is meeting and exceeding all of our needs and the team loves it!!!
5.0
優秀な
使いやすさ
5.0/5
顧客サポート
5.0/5
ROI
5.0/5
実装
5.0/5
Flexibility, user friendly, ease of which to communicate with all departments we set up. We especially like the new Guest Connect platform allowing us to communicate with guests on a level they are now used to (text messaging). Great responses from our guests regarding this as well as quick responses from our team.
Quore has allowed us to improve communication throughout the hotel and stay on track with inspections. The Connect app has help improve our communication with our guest and grown our Guest Satisfaction scores.
何が嫌いですか、または改善できると思いますか?
The only thing that I can think of that could be improved, is to connect with our PMS system so we don't have to manually enter our guest contact information
5.0
優秀な
使いやすさ
5.0/5
顧客サポート
5.0/5
ROI
N/A
実装
4.0/5
Quore has allowed us to improve communication throughout the hotel and stay on track with inspections. The Connect app has help improve our communication with our guest and grown our Guest Satisfaction scores.