Akiaは、電話応対や客室予約を行うAI受付システム「AI Voice」を発表した。

The same AI agent that runs guest messaging now picks up the phone, books rooms, and takes payment mid-call for hotels and vacation rentals.

roommasterがAIゲスト管理システムを導入し、独立系ホテルに24時間365日のゲストコミュニケーションを提供開始

New platform handles guest conversations across web chat, WhatsApp, and email around the clock, converting inquiries into direct bookings

HotezaとShiji Daylight PMSが新たな双方向統合により、フロントデスクの手作業を排除

Hotels can now synchronize reservations, guest profiles, messaging, and folio data between both platforms.

テーブルに3万ユーロ：SuitePadのウェビナーがルームサービスの収益ギャップを分析

A live webinar with SuitePad CEO Moritz von Petersdorff-Campen shows hotels how to grow room service revenue without adding staff.

Room Service Benchmark Report 2026

The top 25% of hotels generate €257 per room per year from room service. The median generates €99. A 200-room hotel at the median leaves €31,000+ on the table annually. This gap isn't about location, brand, or budget. It's about six operational decisions most hotels aren't making.

COTT Electronicsが、AIコンシェルジュとモバイルコンパニオン機能を備えたストリーミング優先の客室プラットフォーム「Hotelier TV」を発表

The Warsaw-based hospitality technology company introduces a cloud platform that turns hotel TVs into revenue-generating guest engagement hubs, with PIN-based setup, no contracts, and deployment measured in hours rather than weeks.

How Agnelo Fernandes is Making Cote Hospitality Epic

Cote Hospitality CEO Agnelo Fernandes set out to transform both the guest and associate experience across the company's resort and camp portfolio. By embedding ProfitSword, Hotel Effectiveness, and Alice into daily operations, the team shifted from reactive management to forward-looking, data-driven decision-making.

How FPG Helped Anantara Ubud Bali Achieve the #1 RevPAR Ranking in Asia

Shijiとdailypointがホテルにおける顧客情報の単一ソースを実現するリアルタイム統合を開始

New two-way sync between Daylight Property Management System (PMS) and dailypoint helps hotels streamline operations and personalize every stay.

Millennium Place Marina In Dubai Generates AED 5m in Incremental Revenue With FPG

Millennium Place Marina Dubai has ranked #1 amongst Millennium Hotels & Resorts in MEA for incremental revenue performance, achieving the highest room RevPAR uplift and overall RevPAR uplift across all products. Since implementing FPG’s front desk performance solution in 2019, the hotel has transformed guest check-in moments into measurable revenue results, steadily growing Room RevPAR impact from +1.20% in 2019 to +4.93% in 2025 — proving the powerful impact of engaged, performance-driven frontline teams.

SuitePadがホテル向け無料ルームサービスベンチマークツールをリリース - 20万件以上の実際の注文データに基づく

New analyzer benchmarks any hotel menu against 500+ properties in two minutes. The research behind it shows a 2.6x revenue gap between top and bottom performers

重要なホテルデータが、あなたの個人端末のチームチャットに眠っています。

Your hotel's most critical operational and guest data is currently sitting on your departing employees' personal phones. Learn why relying on consumer apps is a serious data security risk and how to regain control of your data infrastructure.

Trybe社、北米事業拡大推進のためエリカ・マーティンを営業部長に任命

Erica’s appointment marks another key milestone in Trybe’s North American growth strategy

COURTYARD BY MARRIOTT SEMINYAK BALI ACHIEVES +6% REVPAR GROWTH WITH FPG

Located in the heart of Seminyak, one of Bali’s most popular resort destinations, Courtyard by Marriott Seminyak Bali is renowned for its vibrant atmosphere and dedication to guest satisfaction. Behind the scenes, the hotel’s leadership team has been quietly redefining performance success, leveraging FPG’s data-driven platform to enhance upselling performance, motivate staff and streamline operations.

スマートステイにより、テ・アリキヌイ・プルマン・オークランド空港でのゲスト体験が効率化されます。

The lobby at Te Arikinui Pullman Auckland Airport has recently undergone a subtle yet impactful transformation.

TrustYouとApaleoが「マジックモーメント」を発表：AIを活用した常時応答・常時接続のゲストコミュニケーション

How hotels turn every conversation into revenue, recognition, and loyalty