Exelyが顧客ロイヤルティ、顧客維持、アップセルを促進するコネクテッドゲストエクスペリエンスプラットフォームを発表

Helping hotels increase repeat bookings by up to 17% and average check by up to 15%

RMS予約エンジンがオンライン予約イノベーション・オブ・ザ・イヤーに選ばれました

The 2026 TravelTech Breakthrough Awards recognise the RMS Booking Engine for reducing friction and protecting direct revenue.

Aven Hospitalityが新しい予約エンジンを発表。Navarino Servicesを導入した最初の施設が稼働開始。

Aven built the new Booking Engine from the ground up to give hotels advanced retailing functionalities for greater control, flexibility, and a higher-converting path to direct revenue

Journey社が独立系ホテル向けロイヤルティネットワーク拡大のため1500万ドルを調達

Network surpasses 2,500 properties and 100,000 members worldwide as FirstMark Capital and Headline lead the round; Castle Hill Inn joins the Journey Alliance

Shijiが2026/27年版ホテル流通テクノロジーチャートを発表：チャネルから発見性、そして「どこでも予約可能」へ

New edition highlights the rise of AI discovery, map-based commerce, conversational booking, and the growing importance of structured hotel data.

GuestRevuは、The Leading Hotels of the Worldの優先ゲストインテリジェンスプロバイダーに選ばれました。

GuestRevu has been selected as a preferred guest feedback and reputation management provider for The Leading Hotels of the World (LHW).

dailypointがSerena HotelsとMirror Lake Inn Resort & Spaを新規顧客として獲得

Serena Hotels and Mirror Lake Inn Resort & Spa have partnered with dailypoint to enhance loyalty, centralize guest data, improve operations, and drive more personalized guest experiences.

2026年ゲストレビューGREATアワードの応募受付開始

Hotels worldwide are invited to compete in the 2026 GuestRevu GREAT Awards.

LighthouseがHotelrank.aiを買収し、AI可視化インテリジェンスを統合してAIを連携させる

Acquisition strengthens AI discoverability analytics, allowing hotels to track and optimize performance across AI-powered travel platforms including ChatGPT and Gemini

MARA SolutionsがAIリサーチアシスタントを発表 ― ホテルグループ向け自動ゲストフィードバックレポート

New product extension lets hotel teams build any report they need from guest feedback data and deliver it automatically to the right person

シジはJRシステムズのラクツとの提携により、日本のホテルのグローバル流通網を拡大

New integration connects Japanese hotels to 300+ international travel partners, advancing inbound tourism through secure, guest-centric technology

Kollectiveがホテル向けAI可視化追跡改善のためのAIプロンプトフレームワークを公開

A structured approach to selecting AI prompts that reflect real guest demand, not generic tool output.

How The Inn at Christmas Place uses Triptease to help maintain over 90% direct bookings

How HI USA generates six-figure monthly revenues through Triptease tools

Hostelling International USA runs a nonprofit hostel network with properties in major US cities across the country. Being both a nonprofit and a hostel brand creates distinct digital advertising challenges, and the team's previous provider struggled to support the technical complexity of their operations. Metasearch underperformed and website crashes were not uncommon.

ダイレクトブッキングサミット2026：AIトレーニング専用セッションが議題に追加されました

Triptease's Direct Booking Summit, heading to Mexico City on 12–13 May 2026, will for the first time include a dedicated AI Training Track — four sessions designed to close the AI skills gap for hotel teams.

ChatGPTのホテル広告：ついに登場、OTAは既に先行者利益を獲得

OpenAI began testing ads in ChatGPT on Feb 9, 2026, showing sponsored placements to Free and Go users only, with paid tiers remaining ad-free. Ads appear below responses, are clearly labeled, and do not influence organic recommendations. Travel is among the first impacted categories as AI reshapes discovery: 56% of travelers used AI last year, and 78% booked based on it. Since ChatGPT returns just a few options, organic inclusion is critical before ads matter.