Sprout Social

Ranked 4 (out of 19) in Social Media

Social Media

Social Media Management, Facebook, Twitter, Instagram, Google+, LinkedIn, Engagement, Analytics, Soc...

Ratings Snapshot

Certificate of Excellence
Read 3 reviews
97%
Recommend
HTR Score icon
HT SCORE
76 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Sprout Social has fewer than 10 reviews in the past 6-months.

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Reviews Summary

Ranked #4 out of 19 in Social Media

Ease of Use
5.0/5
ROI
4.3/5
Implementation
4.7/5
Customer Support
4.8/5
Verified Customer Support

Sprout Social’s customer support processes haven’t yet been verified by Hotel Tech Report.

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Sprout Social Overview

Top Alternative: BCV (A RateGain company)

Sprout Social Overview

Sprout Social is a social media management tool created to help businesses grow their social media presence. The web application integrates with multiple social networks where consumers are engaging with businesses and brands. Sign up for a free 30-day trial at http:sproutsocial.com! The application also offers team or individual engagement and publishing tools with in-depth analytics, brand monit...

About Sprout Social

Founded in 2010 | Headquarters in Chicago, Illinois | 360 employees
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Integrates with

Sprout Social doesn’t have any verified integrations. Check back later for new Sprout Social integrations.

Pros & Cons

Like 97% recommend

Director of Marketing from Boutique in San Francisco (United States)

Easy to manage all social media platforms in one place. Can collect user submitted content and respond in one place

Hotel Blogger and Social Media Consuntlant from in Santa Rosa (United States)

Sprout Social simplified my content marketing process. Their all-in-one dashboard was a time saver. And it very easy to keep track of my data, and analyse my efforts. Sprout Social support team was really great. If y...

Social Media & Content Marketing from Other

I've used several platforms over the course of my career and Sprout Social is by far the best all in one platform. It makes it easy to schedule all content, manage incoming messages in one place and collaborate with ev...

Hotel Blogger and Social Media Consuntlant from in Santa Rosa (United States)

There is really nothing to dislike with Sprout Social. Great service with a fair pricing level, and it delivers.

Director of Marketing from Boutique in San Francisco (United States)

Can't post to Instagram from platform (more likely an Instagram rule than Sprout). When scheduling two platforms at the same time, the message has to be exactly the same; would be nice to use the same photo but be able t...

Social Media & Content Marketing from Other

Mostly Instagram's fault but I'd love the API to be changed so it's more seamless with third-party tools like the other social channels. The pricing can add up but it truly is worth it for what you get.

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Expert Q&A and Partner Recommendations

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Sprout Social Alternatives

Milestone (Local)

Website Design & Promotion, Mobile Marketing, Digital Marketing, Online Video, ROI Tracking, Social Media Marketing, Search Engine Optimization, Pay Per Click Campaign Management, Online Reputation Management, and Email Marketing

View Sprout Social alternatives

Find the perfect fit

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Features

  • Notifications
  • Social review tracking
  • Service Recovery/Escalation
  • Guest Feedback Management
  • Case Management
  • Marketing dashboard
  • Facebook Integration
  • Instagram Integration
  • Twitter Integration
  • Linkedin Integration
  • Mobile App

Active Markets

MARKETS SERVED
  • North America
  • South America
  • Europe
  • Asia Pacific
  • Middle East
  • Africa
VERIFIED MARKETS
  • United States

3 Verified Sprout Social Reviews

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Low review volume alert

This vendor is 100% below the category average..

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Declining share of voice

This vendor has fewer recent reviews than average compared to other top Social Media providers. It is advised that you ask for recent references before proceeding.

December 08, 2020

Sprout Social Review: The best social media platform

Social Media & Content Marketing from Other in Denver (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I've used several platforms over the course of my career and Sprout Social is by far the best all in one platform. It makes it easy to schedule all content, manage incoming messages in one place and col...

What do you dislike or think could be improved?

Mostly Instagram's fault but I'd love the API to be changed so it's more seamless with third-party tools like the other social channels. The pricing can add up but it truly is worth it for what you get.

Customer Support
4.5
Ease of Use
5
Value for money
5
Implementation
5

August 18, 2017

Sprout Social Review: Great Dashboard functionality

Hotel Blogger and Social Media Consuntlant in Santa Rosa (United States)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Sprout Social simplified my content marketing process. Their all-in-one dashboard was a time saver. And it very easy to keep track of my data, and analyse my efforts. Sprout Social support team was re...

What do you dislike or think could be improved?

There is really nothing to dislike with Sprout Social. Great service with a fair pricing level, and it delivers.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

April 17, 2017

Sprout Social Review: Easiest social media management software

Director of Marketing from Boutique in San Francisco (United States)

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Easy to manage all social media platforms in one place. Can collect user submitted content and respond in one place

What do you dislike or think could be improved?

Can't post to Instagram from platform (more likely an Instagram rule than Sprout). When scheduling two platforms at the same time, the message has to be exactly the same; would be nice to use the same pho...

Customer Support
n/a
Ease of Use
5
Value for money
3
Implementation
4

Pricing

Profile empty

Sprout Social hasn’t disclosed their pricing plans. It is advised that you ask for a reference to ensure competitive pricing

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Popular Sprout Social Integrations

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