2025 Payments Processing Software Buyer's Guide

The 2025 Budget Season Payments Processing Software Buyers Guide assists hotel owners and operators through the research, selection and vetting process when identifying a new technology partner to improve their operational efficiency.

2025 Virtual Tour Software Buyers Guide

The 2025 Budget Season Virtual Tour Software Buyers Guide assists hotel owners and operators through the research, selection and vetting process when identifying a new technology partner to improve their operational efficiency.

2025 Spa Management Software Buyer's Guide

Spa software for hotels is designed to streamline and enhance the management of spa operations within hospitality settings. It integrates various functions such as booking and scheduling, customer management, staff management, inventory control, and reporting into a single platform. This software not only improves operational efficiency but also enhances the guest experience by offering seamless and personalized spa services.

2025 Applicant Tracking System Buyer's Guide

The 2025 Budget Season Applicant Tracking System Guide assists hotel owners and operators through the research, selection and vetting process when identifying a new technology partner to improve their HR efficiency.

The Ultimate Guide to Hotel Sales Software 2025

Group sales management software is a type of event management platform designed for hotels and venues to streamline operations, manage sales, and close deals faster. It helps in generating digital proposals quickly, increasing client response rates, reducing administrative time, and improving group pickups. The software typically includes features like a sales pipeline, customizable forms for client information, booking management, event details tracking, menu item additions, document creation (such as contracts and proposals), email communication tracking, payment tracking, invoice generation, workflow automation, calendar views, task management, and reporting capabilities.

The Ultimate Guide to Hotel Loyalty Programs 2025

An independent loyalty program for hotels is a loyalty program that is not affiliated with a specific hotel chain or brand. It is designed to reward and incentivize guests for their continued patronage across multiple independent hotels or a group of non-affiliated hotels. Unlike loyalty programs offered by hotel chains, which typically offer benefits and rewards within their own network of properties, an independent loyalty program allows guests to earn and redeem rewards at a variety of participating hotels that are not necessarily part of a single brand or chain.

2025 Hotel eProcurement Software Buyer's Guide

Hotels that do not adopt procurement software are at risk of inefficient and manual procurement processes, which can result in higher procurement costs, poor supplier management, and longer procurement cycles. This can lead to a negative impact on the hotel's bottom line, reduced profitability, and inability to compete effectively. Furthermore, manual procurement processes can result in errors, delays, and lack of visibility into the procurement process, which can lead to missed opportunities and poor decision-making. In short, the absence of procurement software can lead to operational inefficiencies, reduced cost savings, and decreased competitiveness for hotels.

2025 Digital Tipping Software Buyer's Guide

The 2024 Digital Tipping Software Buyers Guide assists hotel owners and operators through the research, selection and vetting process when identifying a new technology partner to improve their operational efficiency.

The Ultimate Guide to RFP & Proposal Management Software for Hotels

The 2025 Budget Season Guide to RFP & Proposal Management Software assists hotel owners and operators through the research, selection and vetting process when identifying a new technology partner to improve their operational efficiency.

2025 Hotel Web Design Platform Buyer's Guide

Designing and building a great hotel website is foundational to your overall E-commerce strategy. Your website is your commission-less store front where you optimize for modern technology, entice future guests with your amenities and share your brand promise. Hotel website design and delivery is about more than what’s pretty – it is finding that partner that will guide you because they get the fundamentals like technical SEO (Search Engine Optimization), focus on CRO (conversion rate optimization), leverage modern trends and still tell your brand’s visually stunning story. Because of this, many hotel companies choose partners with a proven track record of delivering high-performing websites that turn your ‘lookers’ into guests.

2025 Mobile Ordering & Room Service Software Buyer's Guide

Mobile ordering software typically uses barcode scanning technology via the camera of any smartphone in order to open a web app based menu that requires no download and can fully take guest orders from the convenience of their own devices. The last refuge for fixed telephones in the world right now is inside hotels, but the digital era is disrupting room service as well as other hospitality venues, particularly with the advent of mobile ordering and payment. Mobile ordering reduces contact between staff, guests and objects like menus, hence helping hospitality providers into the new Low Touch Economy. It minimizes mistakes during the ordering process, increases order volume and frequency by guests, provides upselling opportunities, and improves the customer experience in general.

2025 Contactless Checkin Buyer's Guide

Self Service and online hotel check-in solutions provide the ability to collect all necessary guest details automatically, with little to no contact from the reception desk. These details include passport scans, payment or deposit, E-signatures, arrival time and more. This helps avoid unnecessary lines at reception providing an improved arrival experience and first impression. Using online check-in allows hotels to receive all the information ahead of time, re-establish relationships with guests (often reduced due to OTA’s), and offer additional services - it's the gateway to guest engagement and for digitizing the guest experience.

2025 Hotel Accounting Software Buyer's Guide

Hospitality companies must oversee and manage a bevy of departments, revenue streams, and expenses. Reservations, room service, food and beverage and banquets, sundries and any number of guest amenities have to be managed as well as operational costs itemized to the line. A strong accounting platform will help hoteliers track and analyze these data points as well as allow for more transparency within their operations including where costs can be slashed, and profit maximized.

2025 Staff Safety Devices Buyer's Guide | Free Download

Hotel employees servicing guestrooms have long been exposed to numerous threats due to the fact that they typically work alone in such areas. From all too common occurrences of assault or theft, the real danger that housekeepers can find themselves in has resulted in employees feeling a sense of fear in carrying out their daily responsibilities, with hotel operations suffering and opening themselves up to legal liability. Staff safety technology finally resolves these challenges by returning sentiments of safety to employees and providing them with the protection that they deserve.

2025 Guide to Employee Engagement Software for Hotels

Employee engagement software helps hoteliers connect and communicate with their teams so employees feel motivated to contribute to the organization’s overall success. Employee engagement centers around the philosophy that an enhanced employee experience and well-being will increase staff performance in the workplace. High levels of employee engagement can help businesses dramatically reduce turnover, improve productivity, increase upselling, and elevate the overall customer experience.

2025 Hotel Guest Apps Buyer's Guide | Free Download

A hotel mobile app is a digital solution and a key touchpoint for hoteliers to elevate a guest’s stay. Mobile apps allow hotels to connect with their guests and expose their services and offerings through another, more direct, channel - increasing guest engagement and expanding reach with offers and hotel services. Having a mobile app also opens up a clear line of communication between hotels and guests. In addition to accessing hotel information, such as services and amenities, guests can check-in remotely, place service requests, order room service, and engage with all the hotel’s offerings, all in a single place. Travelers are demanding more control and personalization than ever before. Tools such as mobile apps utilize technology they are already accustomed to using to deliver on those expectations. Offering a mobile app is a key differentiator for hotel guests.