Stop Playing Dice This Budget Season: Make Smart Investments

This white paper helps hoteliers move beyond guesswork in budgeting. It explains why ORM tools, social media, and review platforms fail to provide reliable investment guidance, and why structured guest data is the only solid foundation. With standardized questionnaires linked to a Central Guest Profile, hotels can identify profitable segments, allocate budgets wisely, and reduce risks. Beyond smarter investments, this approach boosts direct bookings, enhances guest profiles, supports complaint management, and ensures data compliance. The result: higher revenues, stronger guest loyalty, and long-term profitability.

Reimagining the Role of Travel Media in Building Luxury and Lifestyle Brands

Travelers who seek out luxury and lifestyle hotels are a unique customer segment, and there’s a small margin to meet these customers’ lofty expectations. In a new survey from Skift and Curacity, 89 percent of luxury travelers said that they were more likely to book a high-end hotel if they were already familiar with its brand.

Event Sales Metrics Cheat Sheet

Ready to increase your venue’s event bookings? Our cheat sheet reveals the must-know sales metrics to help you rethink your strategy and win more clients.

Partnering with Start-Ups in Hospitality IT

Hotel tech startups are popping up everywhere - promising innovation, speed, and sleek design. Many of them look like the next big thing. But behind the polished surface, the real questions begin: Is the software truly ready for hotel operations, can it integrate seamlessly into your tech stack, how secure is your guest data - really, what happens if the startup runs out of funding? This whitepaper answers these questions, and even more - concise, practical, and easy to follow.

The Signals behind Hotel AI Recommendations

A new era of AI-assisted travel planning has begun. It’s more personalized, more contextual, and increasingly action-oriented. Hotels that fail to adapt risk losing visibility and bookings, while those that act early stand to gain a meaningful competitive advantage.

Upselling Success: How Hotels Can Use Data to Personalize Upsells, Improve the Guest Experience, & Maximize Revenue

93% of hotel guests have purchased an ancillary, yet upselling is still underused across the industry. This report explores what guests actually want, when they're most likely to convert, and how loyalty members behave differently. Based on a survey of 2,000 travelers across six countries, it offers clear, data-backed takeaways for driving more revenue without compromising the guest experience. Download the report to see where the real upsell opportunities are.

Navigating AI: Emerging Trends in Hospitality

Explore groundbreaking insights and never-before-seen data from hundreds of hoteliers worldwide on AI’s transformative impact in hospitality.

The Signals Behind Hotel AI Recommendations

A new era of AI-assisted travel planning has begun. It’s more personalized, more contextual, and increasingly action-oriented. Hotels that fail to adapt risk losing visibility and bookings, while those that act early stand to gain a meaningful competitive advantage.

Event Contract Template

Free Event Contract Template: Spend more time creating amazing events and less time on paperwork. Spending hours crafting airtight legal documents isn't usually what sparks a passion for event planning. However, a well-structured contract is the unsung hero of a successful event, protecting both you and your client. Crafted to meet your needs, this template includes a clear and comprehensive framework that you can easily tailor to fit your unique event requirements.

The Hotel Distribution Technology 2025/2026 chart

How does hotel distribution looks in 2025/2026? In 2025, AI, direct booking, and platform consolidation are reshaping how hotels connect with guests and how travelers book. Social media is now a booking channel, and upselling tools are boosting revenue at every touchpoint. Explore the just-released Hotel Distribution Technology Chart 2025/2026 to see it all clearly. This is your visual guide to the key players, categories, and trends transforming hotel distribution today. From AI to API-first platforms, discover how top hotels are building smarter, more connected distribution strategies. Download the chart today to plan your 2025 strategy with clarity.

The 2025 Smart Decision Guide to Restaurant Management and POS Systems

The hospitality industry is evolving rapidly, with labor shortages, rising costs, and shifting guest expectations driving the need for smarter, more efficient operations. Next-generation restaurant management and POS systems are at the forefront of this transformation, helping hotels and restaurants streamline processes, improve service quality, and boost profitability. This comprehensive guide, based on market reasearch of 300+ industry desicion-makers, provides actionable insights on how leading restaurants are utilizing next-generation technologies to turbocharge operations and optimize the guest experience.

The Hotelier's Guide To Hotel Room Phones

Did you know that outdated hotel phone systems are quietly draining your budget? This free guide reveals how traditional in-room phones are costing hotels from $50,000 annually—and what your hotel can do to fix it.

The State of Hostels Report 2025

In this report, we take the pulse of the global hostel industry. How are properties performing compared to previous years? What are the latest travel trends? And in a softening market, how can hostelers drive growth?

Boost direct bookings for resorts and independent hotel chains

Discover how to boost direct bookings for resorts and independent hotel chains with powerful strategies tailored to your business model. This eBook dives into personalized guest experiences, loyalty programs, pricing control, and cutting-edge tools like Oceanflights — the first native hotel + flight booking integration. Learn how to reduce cancellations, enhance user trust, and maximize profitability through tech, marketing, and a deep understanding of your audience. A must-read for hoteliers ready to take control of their distribution and stand out in a competitive market.

Travel Dreams: Using technology to anticipate, meet and exceed traveler expectations

We asked 6,000 travelers from the US, China, India, UK, France and Germany about what they look for from a trip and how they choose where to shop, book, visit, and stay. Five key findings emerged:

2025 Hotel Tech Roadmap: Tools and Strategies for Operational Excellence

Discover the key technologies and strategies emerging in 2025 that will shape the future of hospitality. This report – developed by Otelier, IDeaS, Mews, and Sage – highlights five critical focus areas to help your hotel business thrive in the year ahead.