Navigating AI: Emerging Trends in Hospitality

Explore groundbreaking insights and never-before-seen data from hundreds of hoteliers worldwide on AI’s transformative impact in hospitality.

The Signals Behind Hotel AI Recommendations

A new era of AI-assisted travel planning has begun. It’s more personalized, more contextual, and increasingly action-oriented. Hotels that fail to adapt risk losing visibility and bookings, while those that act early stand to gain a meaningful competitive advantage.

The Hotel Distribution Technology 2025/2026 chart

How does hotel distribution looks in 2025/2026? In 2025, AI, direct booking, and platform consolidation are reshaping how hotels connect with guests and how travelers book. Social media is now a booking channel, and upselling tools are boosting revenue at every touchpoint. Explore the just-released Hotel Distribution Technology Chart 2025/2026 to see it all clearly. This is your visual guide to the key players, categories, and trends transforming hotel distribution today. From AI to API-first platforms, discover how top hotels are building smarter, more connected distribution strategies. Download the chart today to plan your 2025 strategy with clarity.

The 2025 Smart Decision Guide to Restaurant Management and POS Systems

The hospitality industry is evolving rapidly, with labor shortages, rising costs, and shifting guest expectations driving the need for smarter, more efficient operations. Next-generation restaurant management and POS systems are at the forefront of this transformation, helping hotels and restaurants streamline processes, improve service quality, and boost profitability. This comprehensive guide, based on market reasearch of 300+ industry desicion-makers, provides actionable insights on how leading restaurants are utilizing next-generation technologies to turbocharge operations and optimize the guest experience.

The Hotelier's Guide To Hotel Room Phones

Did you know that outdated hotel phone systems are quietly draining your budget? This free guide reveals how traditional in-room phones are costing hotels from $50,000 annually—and what your hotel can do to fix it.

The State of Hostels Report 2025

In this report, we take the pulse of the global hostel industry. How are properties performing compared to previous years? What are the latest travel trends? And in a softening market, how can hostelers drive growth?

Boost direct bookings for resorts and independent hotel chains

Discover how to boost direct bookings for resorts and independent hotel chains with powerful strategies tailored to your business model. This eBook dives into personalized guest experiences, loyalty programs, pricing control, and cutting-edge tools like Oceanflights — the first native hotel + flight booking integration. Learn how to reduce cancellations, enhance user trust, and maximize profitability through tech, marketing, and a deep understanding of your audience. A must-read for hoteliers ready to take control of their distribution and stand out in a competitive market.

Travel Dreams: Using technology to anticipate, meet and exceed traveler expectations

We asked 6,000 travelers from the US, China, India, UK, France and Germany about what they look for from a trip and how they choose where to shop, book, visit, and stay. Five key findings emerged:

2025 Hotel Tech Roadmap: Tools and Strategies for Operational Excellence

Discover the key technologies and strategies emerging in 2025 that will shape the future of hospitality. This report – developed by Otelier, IDeaS, Mews, and Sage – highlights five critical focus areas to help your hotel business thrive in the year ahead.

From Clicks to check-in: A Guide to Hotel Marketing

With travelers relying on digital channels to find and book accommodations, hotels need strong marketing strategies to stand out. From building a compelling brand story to optimizing online presence and engaging on social media, modern marketing tools help attract the right guests. This ebook offers practical insights and tactics to elevate your hotel’s marketing, making it a top choice in your area.

Guest Experience Benchmark Report 2025

The Guest Experience Benchmark Report 2025 by Shiji ReviewPro provides a comprehensive analysis of global guest sentiment and hotel review performance, establishing 2024 as the new benchmark for the industry. Using data from over 39 million reviews across 11,200 properties and 61 review platforms, this report equips hoteliers with actionable insights to enhance guest satisfaction, optimize reputation management strategies, and drive business growth. Want to build a smarter guest experience strategy for 2025? Check out some global and regional highlights and download the full Guest Experience Benchmark Report!

No more trends, just revenue: your 2025 guide

Discover how to move beyond outdated hospitality trends and focus on what truly drives profitability. "No More Trends, Just Revenue: Your 2025 Guide" by BEONx explores cutting-edge strategies like TRevPAR, attribute-based pricing, automation, and revenue diversification. Learn how to integrate data, eliminate silos, and anticipate market shifts to stay ahead. This guide is your roadmap to transforming hotel revenue management through technology and innovation.

How to Choose the Right ERP for Hospitality

Are you looking to upgrade your hotel financial management software but don't know where to start? This comprehensive guide covers how an ERP (Enterprise Resource Planning) system can benefit hospitality management companies by serving as a consolidated back-office platform and covers key considerations and a 9-step selection process when evaluating ERPs for hospitality. Get insights into this crucial decision and rest easy knowing that you have selected the right ERP for your hospitality business.

Unlocking Revenue: How Hoteliers Build Profitable Guest Relationships

This report summarizes the research conducted and offers you the unique opportunity to learn from your peers— other hotel managers around the world who are facing challenges similar to yours. By understanding how they are engaging their guests—and what is working in doing this—you’ll get actionable insights to improve your operations. This report covers pre-stay, on-property, and post-stay guest engagement strategies—as well as the use of data and the financial impact of guest engagement strategies.

How To Increase Your Direct Bookings With Google Hotel Ads

72% of travelers use metasearch engines in their booking journey! Google Hotel Ads is a powerful metasearch you must leverage to attract more guests and elevate your direct bookings and visibility. Discover Google Hotel Ads' latest unique features, benefits, and strategies to harness the full potential of this solution. Download our guide and learn how to supercharge your direct booking strategy to drive profitable revenue.

Unlock Your Hotel's Revenue Potential With A CRM And Digital Marketing Integration

Your hotel CRM isn’t only the hub for your guest-facing operations. It can also supercharge your hotel’s digital marketing by leveraging real-time guest data to shape your strategy. However, hotels cannot rely on their CRM’s guest profiles alone – they need to utilize that data to enhance and personalize their digital marketing campaigns. Download our guide to learn about the benefits of this integration including increasing direct bookings and visibility on metasearch, paid search, and all Google surfaces, leveraging look-a-like audiences, utilizing competitive pricing, and more!