Social Media Management System, Twitter, Facebook, LinkedIn, Google+ Pages, Social Media ROI, Analytics, Collaboration, Engagement, Security, Dashboard, Marketing, Outreach, and Promotion
Operations
Popular in Operations
POPULAR SEARCHES
Best Property Management Systems of 2025
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2025
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2025
Tools to manage your hotel's accounting, budgeting and financial planning.
FEATURED APPS
Revenue Management
Popular in Revenue Management
POPULAR SEARCHES
Best Revenue Management Systems of 2025
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2025
Distribute your inventory to hundreds of channels to boost occupancy.
Best Business Intelligence of 2025
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
FEATURED APPS
Marketing
Popular in Marketing
POPULAR SEARCHES
Best Hotel CRM & Email Marketing of 2025
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2025
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2025
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
FEATURED APPS
Guest Experience
Popular in Guest Experience
POPULAR SEARCHES
Best Hotel Guest Apps of 2025
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2025
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
Best Guest Messaging Software of 2025
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
FEATURED APPS
BCV (A RateGain company)
4.8 (29 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
BCV (A RateGain company)
Ranked 1 (out of 21) in Social Media
BCV - Hospitality's Preferred Social Media Partner
96% recommended by 26 hotels
More than 50% of BCV, A RateGain Company’s reviews come from United States of America.
Bell - AI powered product analyst
I analyzed all of BCV, A RateGain Company’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like BCV's comprehensive social media management solution that significantly boosts engagement and brand presence. Users appreciate BCV's creativity, timely reporting, and agile responsiveness, particularly in managing marketing efforts across multiple properties and during the pandemic. The tool aids in enhancing guest experience through real-time social media monitoring and proactive customer interactions, directly contributing to increased revenue and brand loyalty. Some users noted areas for improvement, such as inconsistencies in alert systems and the need for better onboarding processes.
Support
Supportive
Hoteliers often praise BCV, a RateGain Company's Social Media product, for its outstanding support system. Users highlight the responsiveness of the customer support team, noting that issues are resolved promptly and effectively. The expertise of the support staff is frequently mentioned, showcasing their knowledge and ability to handle diverse queries successfully. Additionally, the availability of support through various channels, such as chat, phone, and email, ensures that help is easily accessible when needed. Hoteliers also appreciate the wealth of resources provided, including FAQs, tutorials, and documentation, which further aid in resolving issues independently. Overall, the support service contributes significantly to a positive user experience.
Revenue Manager
1 months ago
Verified
... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other Channel managers. The support system is amazingly ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full reviewAutomation
Streamlined
Hoteliers often mention that BCV, a RateGain Company's Social Media product, facilitates automation by streamlining numerous manual processes within the hospitality sector. They highlight the ease of use of automation tools that significantly enhance efficiency by reducing manual effort and minimizing errors. These automated features are regarded as crucial for keeping up with the fast-paced nature of social media engagement and allowing more focus on strategic tasks. However, there is a noted need for further improvement in automating offline business tasks, indicating a gap in comprehensive automation coverage across all areas.
Revenue Manager
1 months ago
Verified
... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...
See full reviewIntegrations
Connected
Hoteliers often emphasize the integrations of BCV, A RateGain Company’s Social Media product, highlighting a wide range of compatibility with common systems like PMS, CRM, and payment processors. They appreciate the ease of setting up these integrations, noting that the process is straightforward without significant challenges. Reliability is another strong point, as the integrations work consistently, minimizing syncing issues. Additionally, hoteliers value the customization options available, allowing them to tailor integrations to fit specific business needs, enhancing overall operational efficiency.
Revenue Manager
1 months ago
Verified
... Although the company is leading on distribution platforms but hospitality still has lots of offline businesses which needs to abe automated. ...
See full reviewRevenue Manager
1 months ago
Verified
... The one stop solution for complete Revenue Optimization ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy with them. Already worked upon the improvement provided, So as of now nothing that comes to my mind. To have more options at the chain level for enterprise ...
See full review
2 months ago
Verified
... Amazing company that innovates and forms great partnerships ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full reviewValue
Balanced
Hoteliers often highlight the excellent value provided by BCV, a RateGain Company's Social Media product. They note that the software significantly reduces the time spent managing their portfolios and competitive sets, which is essential for maximizing revenue optimization. The platform is described as a 'one-stop solution' that consolidates a wealth of necessary data, offering an attractive return on investment. Users appreciate how the software facilitates insightful decision-making by streamlining multiple processes into one efficient system. Overall, the value derived from its comprehensive features and user-friendly design is a recurring point of praise among hoteliers.
Revenue Manager
1 months ago
Verified
... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...
See full reviewRevenue Manager
1 months ago
Verified
... The one stop solution for complete Revenue Optimization ...
See full reviewRevenue Manager
1 months ago
Verified
... The one stop solution for complete Revenue Optimization ...
See full review
2 months ago
Verified
... Amazing company that innovates and forms great partnerships ...
See full review
2 months ago
Verified
... Amazing company that innovates and forms great partnerships ...
See full reviewFunctionality
Balanced
Hoteliers often emphasize the functionality of the software, noting its ease of use and consolidation of useful data onto a single platform, which significantly reduces the time spent managing portfolios and competitive sets. They appreciate the software's quick turnaround time and effective automation of tasks like channel management and OTA uploads, which outperform other tools in terms of speed. Reports generated by the software are considered actionable and easy to interpret, providing valuable insights. However, they mention that the software could improve its scalability to accommodate more users or properties. Overall, the reliability of the software is praised, with hoteliers finding it efficient in handling core tasks without significant bugs or downtime.
Revenue Manager
1 months ago
Verified
... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...
See full reviewRevenue Manager
1 months ago
Verified
... The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets. ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster response time can play a big differentiator for the products. The Team is very Good and All team members are very cooperative and supportive. We are happy with them. Already worked upon the improvement ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other Channel managers. The support system is amazingly excellent. The tool provides transparency ...
See full reviewUser Interface
Intuitive
Hoteliers often express that the user interface of BCV's social media product, a part of RateGain, could benefit from improvements in its visual design. Better color schemes and enhanced design are anticipated to create a more engaging and 'wow' effect. Although the interface is generally functional, there is room for improvement in making it more aesthetically appealing and modern. Additionally, hoteliers suggest that faster loading times could significantly enhance their experience, especially as new competitors emerge, since quicker responsiveness is seen as a key differentiator in the market.
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...
See full review
2 months ago
Verified
... The UI can be improved in my opinion. Better color schemes and enhanced design can create that wow effect. A bit faster loading of pages would be helpful. With new players coming in, having a faster ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full review
2 months ago
Verified
... Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other ...
See full reviewHoteliers Most Frequently Mention
What Types of Hotels BCV, A RateGain Company is Popular For
Size
8 | Large (75-199 room)
5 | Medium (25-74 room)
2 | Small (10-24 room)
8 | X-Large (200+ room)
6 | X-Small (1-9 room)
Country
16 | United States of America
5 | United Arab Emirates
2 | Indonesia
1 | Maldives
1 | Sri Lanka
1 | Bahamas
1 | India
1 | Saudi Arabia
Type
7 | Bed & Breakfast & Inns
7 | Boutiques
15 | Branded Hotels
1 | Casinos
6 | City Center Hotels
12 | Airport/Conference Hotels
2 | Extended Stay & Serviced Apartments
1 | Hostels
3 | Limited Service & Budget Hotels
21 | Luxury Hotels
1 | Motels
11 | Resorts
1 | RV Parks & Campgrounds
3 | Vacation Rentals & Villas
Region
16 | North America
5 | Asia Pacific
6 | Middle East
1 | Central America
Category
29 | Social Media
Didn’t find what you were looking for?
What is BCV, A RateGain Company?
Founded in 2009 | Headquarters in Chicago (United States) | 271 employees
BCV (A RateGain company) is a sophisticated social media management platform specifically designed for the hospitality industry. It provides a comprehensive suite of tools to amplify brand presence and boost engagement by leveraging creative content, timely reporting, and agile responsiveness. Hoteliers benefit from BCV’s capabilities in managing marketing efforts across multiple properties, enhancing guest experiences through real-time social media monitoring, and proactive customer interactions. Its innovative approach directly contributes to increased revenue and brand loyalty, making it an invaluable asset for modern hospitality businesses aiming to optimize their social media strategies.
Capabilities
BCV, A RateGain Company doesn’t have any benefits or use cases available
Features
Other
10/12 features
BCV, A RateGain Company Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, BCV (A RateGain company) is the #1 most trending product in the Social Media category (out of 21) and the #79 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBCV, A RateGain Company’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
BCV, A RateGain Company Pricing
Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
How many rooms does your hotel have?
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Compare BCV, A RateGain Company to Top Alternatives
content marketing, hotel marketing, website conversion, content generation, Tourism, Luxury Hotels, Digital marketing, Live Content, Public Relations, Social Media, Social Media Marketing, SEO, Marketing, Destination Marketing, Technology, Visual Content, Photography, Videography, Content Automation, and Social Media Engagement
Want to find out if BCV, A RateGain Company is the best fit for your hotel?
Tell us about your hotel’s location, room count, integrations and requirements and we’ll send a free custom list of recommended vendors.
Hotelier Rating
Hoteliers say
Hoteliers like BCV's comprehensive social media management solution that significantly boosts engagement and brand presence. Users appreciate BCV's creativity, timely reporting, and agile responsiveness, particularly in managing marketing efforts across multiple properties and during the pandemic. The tool aids in enhancing guest experience through real-time social media monitoring and proactive customer interactions, directly contributing to increased revenue and brand loyalty. Some users noted areas for improvement, such as inconsistencies in alert systems and the need for better onboarding processes.
AI-generated from the text of customer reviews
Looking for specific info?
10
The one stop solution for complete Revenue Optimization
Revenue Manager from 75-99 room City Center Hotel in Lucknow (India)
Verified
1 months ago
The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets.
India
India
Revenue Manager
Large Hotel
10
Amazing company that innovates and forms great partnerships
from 10 to 24 room Vacation Rentals & Villa in (Indonesia)
Verified
2 months ago
Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager.
The speed of uploading on different channels especially OTA front has been good compared to other Channel managers.
The support system is amazingly excellent. The tool provides transparency in data.
Indonesia
Indonesia
Small Hotel
10
Attentive and Results Driven Extension of the Team
marketing & eCommerce from 500+ room Bed & Breakfast & Inn in Wailea (United States of America)
Verified
3 years ago
They truly serve as an extension of marketing where there is currently only one person in a marketing from the property team covering 2 resorts. They are agile and flexible with changes. Their reporting is timely and meaningful. The team has been creative and collaborative.
Through our joint efforts, and especially since reopening a...
United States of America
United States of America
marketing & eCommerce
X-Large Hotel
10
Easy and User Friendly technology
Team Lead Escalations from 50-74 room Bed & Breakfast & Inn in Jakarta (Indonesia)
Verified
3 years ago
- Very Transparent
- Easy Navigation
- Real Time Support in case of any issues
- Real time update with minimal errors
- Flexible to meet business requirement
Indonesia
Indonesia
Team Lead Escalations
Medium Hotel
9
We always feel BCV has our back for Social response
VP Technology from 100 to 199 room Bed & Breakfast & Inn in Chicago (United States of America)
Verified
3 years ago
BCV has enabled us to keep focused on all Marketing priorities while maintaining our Social response profile. Their quick and on trend responses give us confidence in their services.
United States of America
United States of America
VP Technology
Large Hotel
9
Professional & courteous outfit
Assistant Vice President -Head of Sales & Marketing from 200 to 499 room Bed & Breakfast & Inn in Colombo (Sri Lanka)
Verified
3 years ago
> using of BCV, social Media tools that opens out many avenues in SM that a average hotel would not be aware of.
> 24/7 monitoring of SM User behavior.
> "Anything is possible" attitude by the team
Sri Lanka
Sri Lanka
Assistant Vice President -Head of Sales & Marketing
X-Large Hotel
10
BCV Feedback
Director of Sales & Marketing from 200 to 499 room Branded Hotel in Nashville (United States of America)
Verified
3 years ago
I have enjoyed working with the BCV account team over the past 4+ years. Their creativity, response time, and professionalism is off the charts. A great partner!
United States of America
United States of America
Director of Sales & Marketing
X-Large Hotel
10
Exceptional customer service experience
Senior Executive from 25-49 room in Dubai (United Arab Emirates)
Verified
3 years ago
Their priority resolution and 24*7 availability on critical issues. Great customer service, always eager to support. Dhruv, Achin and Shaurya have always been there to navigate us us through RezGain Very user-friendly interface, makes it easier for the user to get a hang of it. Constant updates to make bulk onboarding easier
United Arab Emirates
United Arab Emirates
Senior Executive
Medium Hotel
10
Feedback
Multi Property Assistant Director of Corporate Sales from 1 to 4 room Branded Hotel in Dubai (United Arab Emirates)
Verified
3 years ago
Excellent features and option.s
Good Product in the Market and there is no comparison with any other product at the moment.
United Arab Emirates
United Arab Emirates
Multi Property Assistant Director of Corporate Sales
X-Small Hotel
10
Best Product out in the market currently
Marketing Manager from 1 to 4 room Branded Hotel in Dubai (United Arab Emirates)
Verified
3 years ago
Excellent product with great connection and features.
Amazing dashboard with provides complete statistics and excellent tools to play around
keep it up
United Arab Emirates
United Arab Emirates
Marketing Manager
X-Small Hotel
- 1
- 2
- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
BCV, A RateGain Company hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsBCV, A RateGain Company Integrations
Need help with an integration?
SPONSORED
Find Great Pairing Apps
No matching results
No matching results
| Company | Functionality | |
|---|---|---|
|
RateGain
94% recommended by 583 hotels |
Channel Managers
|
|
|
This integration hasn’t been verified by BCV, A RateGain Company yet.
Profitroom
95% recommended by 519 hotels |
Booking Engine
|
|
|
This integration hasn’t been verified by BCV, A RateGain Company yet.
The Hotels Network
95% recommended by 315 hotels |
Hotel Rate Parity
|
|
|
This integration hasn’t been verified by BCV, A RateGain Company yet.
Paraty Tech
96% recommended by 73 hotels |
Booking Engine
|
|
|
This integration hasn’t been verified by BCV, A RateGain Company yet.
Phobs
0% recommended by 0 hotels |
Hotel Reservations Systems
|
Support
Unverified
BCV, A RateGain Company has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
Still gathering info?
Schedule a free 30-minute product demo consultation
Schedule free demo
Download the Free Guide
Your guide was sent!
Your guide was successfully sent to .