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BCV (A RateGain company)
4.8 (29 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
BCV (A RateGain company)
Ranked 1 (out of 21) in Social Media
BCV - Hospitality's Preferred Social Media Partner
96% recommended by 26 hotels
More than 50% of BCV, A RateGain Company’s reviews come from United States of America.
What is BCV, A RateGain Company?
Founded in 2009 | Headquarters in Chicago (United States) | 271 employees
BCV (A RateGain company) is a sophisticated social media management platform specifically designed for the hospitality industry. It provides a comprehensive suite of tools to amplify brand presence and boost engagement by leveraging creative content, timely reporting, and agile responsiveness. Hoteliers benefit from BCV’s capabilities in managing marketing efforts across multiple properties, enhancing guest experiences through real-time social media monitoring, and proactive customer interactions. Its innovative approach directly contributes to increased revenue and brand loyalty, making it an invaluable asset for modern hospitality businesses aiming to optimize their social media strategies.
Capabilities
BCV, A RateGain Company doesn’t have any benefits or use cases available
Features
Other
10/12 features
BCV, A RateGain Company Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.8/5
Recommended by
Achievements
This vendor's trending score is rising, BCV (A RateGain company) is the #1 most trending product in the Social Media category (out of 21) and the #82 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreBCV, A RateGain Company’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
BCV, A RateGain Company Pricing
Pricing Available By Request
BCV, A RateGain Company has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.
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Popularity by Segment
Size
6 | X-Small (1-9 room)
2 | Small (10-24 room)
5 | Medium (25-74 room)
9 | Large (75-199 room)
7 | X-Large (200+ room)
Country
16 | United States of America
5 | United Arab Emirates
2 | Indonesia
1 | Maldives
1 | Sri Lanka
1 | Bahamas
1 | India
1 | Saudi Arabia
Type
20 | Luxury Hotels
15 | Branded Hotels
12 | Airport/Conference Hotels
11 | Resorts
7 | Boutiques
6 | Bed & Breakfast & Inns
6 | City Center Hotels
3 | Limited Service & Budget Hotels
3 | Vacation Rentals & Villas
2 | Extended Stay & Serviced Apartments
1 | Casinos
1 | Hostels
1 | Motels
1 | RV Parks & Campgrounds
Region
16 | North America
6 | Middle East
5 | Asia Pacific
1 | Central America
Category
29 | Social Media
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like BCV's comprehensive social media management solution that significantly boosts engagement and brand presence. Users appreciate BCV's creativity, timely reporting, and agile responsiveness, particularly in managing marketing efforts across multiple properties and during the pandemic. The tool aids in enhancing guest experience through real-time social media monitoring and proactive customer interactions, directly contributing to increased revenue and brand loyalty. Some users noted areas for improvement, such as inconsistencies in alert systems and the need for better onboarding processes.
AI-generated from the text of customer reviews
Looking for specific info?
10
The one stop solution for complete Revenue Optimization
Revenue Manager from 75-99 room City Center Hotel in Lucknow (India)
Verified
25 days ago
The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets.
India
India
Revenue Manager
Large Hotel
10
Amazing company that innovates and forms great partnerships
from 10 to 24 room Vacation Rentals & Villa in (Indonesia)
Verified
1 months ago
Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager.
The speed of uploading on different channels especially OTA front has been good compared to other Channel managers.
The support system is amazingly excellent. The tool provides transparency in data.
Indonesia
Indonesia
Small Hotel
10
Attentive and Results Driven Extension of the Team
marketing & eCommerce from 500+ room Bed & Breakfast & Inn in Wailea (United States of America)
Verified
3 years ago
They truly serve as an extension of marketing where there is currently only one person in a marketing from the property team covering 2 resorts. They are agile and flexible with changes. Their reporting is timely and meaningful. The team has been creative and collaborative.
Through our joint efforts, and especially since reopening a...
United States of America
United States of America
marketing & eCommerce
X-Large Hotel
10
Easy and User Friendly technology
Team Lead Escalations from 50-74 room Limited Service & Budget Hotel in (Indonesia)
Verified
3 years ago
- Very Transparent
- Easy Navigation
- Real Time Support in case of any issues
- Real time update with minimal errors
- Flexible to meet business requirement
Indonesia
Indonesia
Team Lead Escalations
Medium Hotel
9
We always feel BCV has our back for Social response
VP Technology from 100 to 199 room Bed & Breakfast & Inn in Chicago (United States of America)
Verified
3 years ago
BCV has enabled us to keep focused on all Marketing priorities while maintaining our Social response profile. Their quick and on trend responses give us confidence in their services.
United States of America
United States of America
VP Technology
Large Hotel
9
Professional & courteous outfit
Assistant Vice President -Head of Sales & Marketing from 200 to 499 room Bed & Breakfast & Inn in Colombo (Sri Lanka)
Verified
3 years ago
> using of BCV, social Media tools that opens out many avenues in SM that a average hotel would not be aware of.
> 24/7 monitoring of SM User behavior.
> "Anything is possible" attitude by the team
Sri Lanka
Sri Lanka
Assistant Vice President -Head of Sales & Marketing
X-Large Hotel
10
BCV Feedback
Director of Sales & Marketing from 100 to 199 room Branded Hotel in Nashville (United States of America)
Verified
3 years ago
I have enjoyed working with the BCV account team over the past 4+ years. Their creativity, response time, and professionalism is off the charts. A great partner!
United States of America
United States of America
Director of Sales & Marketing
Large Hotel
10
Exceptional customer service experience
Senior Executive from 25-49 room in Dubai (United Arab Emirates)
Verified
3 years ago
Their priority resolution and 24*7 availability on critical issues. Great customer service, always eager to support. Dhruv, Achin and Shaurya have always been there to navigate us us through RezGain Very user-friendly interface, makes it easier for the user to get a hang of it. Constant updates to make bulk onboarding easier
United Arab Emirates
United Arab Emirates
Senior Executive
Medium Hotel
10
Feedback
Multi Property Assistant Director of Corporate Sales from 1 to 4 room Branded Hotel in Dubai (United Arab Emirates)
Verified
3 years ago
Excellent features and option.s
Good Product in the Market and there is no comparison with any other product at the moment.
United Arab Emirates
United Arab Emirates
Multi Property Assistant Director of Corporate Sales
X-Small Hotel
10
Best Product out in the market currently
Marketing Manager from 1 to 4 room Branded Hotel in Dubai (United Arab Emirates)
Verified
3 years ago
Excellent product with great connection and features.
Amazing dashboard with provides complete statistics and excellent tools to play around
keep it up
United Arab Emirates
United Arab Emirates
Marketing Manager
X-Small Hotel
- 1
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- 3
Expert Q&A and Partner Recommendations
Submit Recommendation
BCV, A RateGain Company hasn’t been recommended by any experts or partners yet
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Support
Unverified
BCV, A RateGain Company has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
View Support Certification
Help Center
Product Updates
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
This vendor is missing critical support info
This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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