RateGain SoHo

4.8 (29 REVIEWS)

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100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Heena, Rizki, Stella + 49 more experts recommend RateGain

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RateGain SoHo

Ranked 1 (out of 22) in Social Media

BCV - Hospitality's Preferred Social Media Partner

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Bell avatar Bell - AI powered product analyst

I analyzed all of RateGain’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like BCV's comprehensive social media management solution that significantly boosts engagement and brand presence. Users appreciate BCV's creativity, timely reporting, and agile responsiveness, particularly in managing marketing efforts across multiple properties and during the pandemic. The tool aids in enhancing guest experience through real-time social media monitoring and proactive customer interactions, directly contributing to increased revenue and brand loyalty. Some users noted areas for improvement, such as inconsistencies in alert systems and the need for better onboarding processes.

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Scandic, Accor, Coast Hotels & 596 others

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What Types of Hotels RateGain is Popular For

Size

19 | X-Small (1-9 room)

115 | Small (10-49 room)

129 | Mid-Sized (50-99 room)

405 | Large (100-499 room)

71 | X-Large (500+ room)

Country

204 | India

90 | United Arab Emirates

79 | Indonesia

55 | Thailand

34 | Philippines

28 | United States

19 | Malaysia

17 | Sri Lanka

17 | Germany

16 | Singapore

14 | Vietnam

9 | Colombia

8 | Saudi Arabia

8 | Egypt

8 | United Kingdom

7 | Maldives

6 | Myanmar

5 | Oman

5 | Spain

5 | Mexico

4 | Australia

4 | Portugal

4 | Qatar

3 | Japan

3 | Turkey

3 | Bahrain

2 | Slovakia

2 | Cyprus

2 | Honduras

2 | Italy

2 | Kuwait

2 | South Africa

1 | Switzerland

1 | Czech Republic

1 | Tanzania

1 | Malta

1 | Argentina

1 | Denmark

1 | Chile

1 | Canada

1 | Cambodia

1 | Norway

1 | Greece

1 | Bahamas

1 | Iraq

1 | New Zealand

Type

340 | Luxury Hotels

309 | Airport/Conference Hotels

303 | Boutique Hotels

294 | Branded Hotels

285 | City Center Hotels

252 | Resorts

207 | Bed & Breakfast & Inns

202 | Limited Service & Budget Hotels

87 | Extended Stay & Serviced Apartments

39 | Hostels

26 | Vacation Rentals & Villas

9 | RV Parks & Campgrounds

6 | Casinos

6 | Motels

Region

458 | Asia Pacific

121 | Middle East

46 | Europe

34 | North America

13 | South America

5 | Oceania

3 | Africa

1 | Central America

Category

595 | Channel Managers

307 | Rate Shopping

190 | Hotel Rate Parity

40 | Business Intelligence

29 | Social Media

23 | Booking Engine

23 | Hotel Metasearch Management Software

7 | Listings Management

RateGain Rankings

Hotel Tech Report rankings are based on rigorous analysis of data and reviews. Read more about how we calculate our rankings

Best Social Media for Large Hotels
#1 of 1
Best Social Media for Enterprise Hotels
#1 of 1
Best Social Media for Luxury Hotels
#1 of 1

RateGain Social Media Rankings

By size
Best Social Media for Mid-sized Hotels 91% recommended by 10 Mid-sized hotels
#2 of 2
RateGain SoHo is a top Social Media pick among mid-sized hotels on HotelTechReport, with hoteliers pointing to its social response work and "quick and on trend responses" that keep teams focused on other marketing priorities.
Best Social Media for Large Hotels 98% recommended by 5 Large hotels
#1 of 1
RateGain SoHo is a top Social Media pick among Large on HotelTechReport, with hoteliers pointing to 24/7 monitoring of social media user behavior that helps teams see what guests are reacting to and shape content around it.
Best Social Media for Enterprise Hotels 97% recommended by 10 Enterprise hotels
#1 of 1
RateGain SoHo is a top Social Media pick among large hotels on HotelTechReport, with hoteliers valuing the way its team acts like an extension of marketing, brings creative campaigns and graphics, and keeps engagement moving across multiple brands.
By type
Best Social Media for Resorts 97% recommended by 12 Resorts hotels
#1 of 2
RateGain SoHo is a top Social Media pick among resort properties on HotelTechReport, with hoteliers praising the team’s “extension of marketing” support when one person covers two resorts and still needs timely, meaningful reporting.
Best Social Media for City Center Hotels 93% recommended by 7 City Center Hotels hotels
#1 of 1
RateGain SoHo is a top Social Media pick among City-Center-Hotel on HotelTechReport, with hoteliers valuing its creative content and community management that helps them flag negative posts and protect brand voice.
Best Social Media for Branded Hotels 94% recommended by 18 Branded Hotels hotels
#1 of 2
RateGain SoHo is a top Social Media pick among Branded on HotelTechReport for the creative content and photo work hoteliers say helps their property stand out from competitors in social channels.
Best Social Media for Boutique Hotels 96% recommended by 11 Boutique Hotels hotels
#1 of 2
RateGain SoHo is a top Social Media pick among Boutique on HotelTechReport, with reviewers singling out the way it pairs creative content with 24/7 monitoring of social media user behavior. That mix helps a boutique team spot issues and keep brand messaging tight across channels.
Best Social Media for Bed & Breakfast & Inns 92% recommended by 8 Bed & Breakfast & Inns hotels
#1 of 2
RateGain SoHo is a top Social Media pick among Bed-N-Breakfast on HotelTechReport, with hoteliers pointing to timely, meaningful reporting and a team that acts like an extension of marketing. They also note support for last-minute changes and working with outside PR agencies.
Best Social Media for Airport/Conference Hotels 95% recommended by 12 Airport/Conference Hotels hotels
#1 of 2
RateGain SoHo is a top Social Media pick among Conference on HotelTechReport, and hoteliers point to its creative campaigns and graphics that translate brand voice and brand initiatives into social posts that help them stand out.
Best Social Media for Luxury Hotels 95% recommended by 23 Luxury Hotels hotels
#1 of 1
RateGain SoHo is a top Social Media pick among Luxury on HotelTechReport, with hoteliers pointing to its 24/7 monitoring of social media user behavior and the “quick and on trend responses” that keep a lean marketing team focused elsewhere.
By region
Best Social Media for hotels in Middle East 95% recommended by 6 hotels in Middle East
#1 of 1
RateGain SoHo is a top Social Media pick among Middle East on HotelTechReport because hoteliers single out 24*7 availability on critical issues and priority resolution, which keeps their team moving when social campaigns or content updates hit a snag.
Best Social Media for hotels in Asia Pacific 96% recommended by 5 hotels in Asia Pacific
#1 of 1
RateGain SoHo is a top Social Media pick among Asia Pacific on HotelTechReport because hoteliers point to its 24/7 monitoring of SM user behavior, which helps a hotel spot what guests are doing online and react sooner.
Best Social Media for hotels in North America 96% recommended by 16 hotels in North America
#1 of 3
RateGain SoHo is a top Social Media pick among North America on HotelTechReport because hoteliers say its team acts like an extension of marketing, with timely reporting and quick, on-trend responses that let lean teams keep social covered.
By country
Best Social Media for hotels in United States 96% recommended by 16 hotels in United States
#1 of 3
RateGain SoHo is a top Social Media pick among United States hotels on HotelTechReport, with hoteliers praising the team’s fast, creative response work and “meaningful” reporting while they stay focused on broader marketing.
Best Social Media for hotels in United Arab Emirates 100% recommended by 5 hotels in United Arab Emirates
#1 of 1
RateGain SoHo is a top Social Media pick among United Arab Emirates on HotelTechReport because hoteliers point to its 24*7 availability on critical issues and priority resolution when the team needs help fast.

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What is RateGain?

Founded in 2004 | Headquarters in Noida (India) | 600 employees
RateGain SoHo is a comprehensive social media management platform specifically designed for the hospitality industry. It significantly enhances hoteliers' engagement and brand presence by delivering a creative blend of analytics, content strategy, and customer interaction. The tool's real-time social media monitoring and proactive customer interactions help improve guest experiences, fostering increased revenue and brand loyalty. Its agility in managing marketing efforts across multiple properties makes it an invaluable asset for enhancing operational efficiency and maintaining a consistent online presence.

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Powered by AI

This description was generated by AI which analyzed the following sources to summarize a description of RateGain products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.

Sources

Verified hotelier reviews

Verified expert recommendations

Description provided by RateGain

FAQs

Features

Other

9/11 features

RateGain Reviews Summary

4.8
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, RateGain SoHo is the #1 most trending product in the Social Media category (out of 22) and the #191 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

RateGain has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

RateGain Pricing

Pricing Available By Request

RateGain has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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3

Success Stories

23

References

9

Featured Customers

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RateGain Reviews

Hotelier Rating

Excellent
25
Very Good
3
Average
1
Poor
0
Terrible
0

Property Size

  • Small (4)
  • Mid-Sized (3)
  • Large (12)
  • X-Large (10)

Country

  • United States
    United States
    (16)
  • United Arab Emirates
    United Arab Emirates
    (5)
  • Indonesia
    Indonesia
    (2)
  • Maldives
    Maldives
    (1)
  • Sri Lanka
    Sri Lanka
    (1)
  • Bahamas
    Bahamas
    (1)
  • India
    India
    (1)
  • Saudi Arabia
    Saudi Arabia
    (1)

Region

  • North America
    North America
    (16)
  • Asia Pacific
    Asia Pacific
    (5)
  • Middle East
    Middle East
    (6)
  • Central America
    Central America
    (1)
10

The one stop solution for complete Revenue Optimization

Revenue Manager from 100 to 199 room Branded Hotel in Lucknow (India)

Verified
2 years ago
The software is easy to use and consolidates a ton of useful data onto one platform. It narrows the amount of time spent shopping my portfolio and our competitive sets.
Country India
Revenue Manager
Large Hotel
10

Amazing company that innovates and forms great partnerships

from 10 to 24 room Vacation Rentals & Villa in (Indonesia)

Verified
2 years ago
Quick Turnaround time. Awesome customer service. Smooth connectivity through channel manager. The speed of uploading on different channels especially OTA front has been good compared to other Channel managers. The support system is amazingly excellent. The tool provides transparency in data.
Country Indonesia
Small Hotel
10

Attentive and Results Driven Extension of the Team

marketing & eCommerce from 500+ room Bed & Breakfast & Inn in Wailea (United States)

Verified
5 years ago
They truly serve as an extension of marketing where there is currently only one person in a marketing from the property team covering 2 resorts. They are agile and flexible with changes. Their reporting is timely and meaningful. The team has been creative and collaborative. Through our joint efforts, and especially since reopening a...
Country United States
marketing & eCommerce
X-Large Hotel
10

Easy and User Friendly technology

Team Lead Escalations from 50-74 room Bed & Breakfast & Inn in Jakarta (Indonesia)

Verified
5 years ago
- Very Transparent - Easy Navigation - Real Time Support in case of any issues - Real time update with minimal errors - Flexible to meet business requirement
Country Indonesia
Team Lead Escalations
Mid-Sized Hotel
9

We always feel BCV has our back for Social response

VP Technology from 100 to 199 room Bed & Breakfast & Inn in Chicago (United States)

Verified
5 years ago
BCV has enabled us to keep focused on all Marketing priorities while maintaining our Social response profile. Their quick and on trend responses give us confidence in their services.
Country United States
VP Technology
Large Hotel
9

Professional & courteous outfit

Assistant Vice President -Head of Sales & Marketing from 200 to 499 room Bed & Breakfast & Inn in Colombo (Sri Lanka)

Verified
5 years ago
> using of BCV, social Media tools that opens out many avenues in SM that a average hotel would not be aware of. > 24/7 monitoring of SM User behavior. > "Anything is possible" attitude by the team
Country Sri Lanka
Assistant Vice President -Head of Sales & Marketing
Large Hotel
10

BCV Feedback

Director of Sales & Marketing from 500+ room Branded Hotel in Nashville (United States)

Verified
5 years ago
I have enjoyed working with the BCV account team over the past 4+ years. Their creativity, response time, and professionalism is off the charts. A great partner!
Country United States
Director of Sales & Marketing
X-Large Hotel
10

Exceptional customer service experience

Senior Executive from 25-49 room Bed & Breakfast & Inn in Dubai (United Arab Emirates)

Verified
5 years ago
Their priority resolution and 24*7 availability on critical issues. Great customer service, always eager to support. Dhruv, Achin and Shaurya have always been there to navigate us us through RezGain Very user-friendly interface, makes it easier for the user to get a hang of it. Constant updates to make bulk onboarding easier
Country United Arab Emirates
Senior Executive
Small Hotel
10

Feedback

Multi Property Assistant Director of Corporate Sales from 500+ room Boutique in Dubai (United Arab Emirates)

Verified
5 years ago
Excellent features and option.s Good Product in the Market and there is no comparison with any other product at the moment.
Country United Arab Emirates
Multi Property Assistant Director of Corporate Sales
X-Large Hotel
10

Best Product out in the market currently

Marketing Manager from 500+ room Boutique in Dubai (United Arab Emirates)

Verified
5 years ago
Excellent product with great connection and features. Amazing dashboard with provides complete statistics and excellent tools to play around keep it up
Country United Arab Emirates
Marketing Manager
X-Large Hotel
  • 1
  • 2
  • 3

Expert Q&A and Partner Recommendations

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News

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9 months ago

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RateGain Recognized as a Preferred Partner by Trip.com

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NYU SPS Jonathan M. Tisch Center of Hospitality, HEDNA, and RateGain collaborate on a Benchmark Report Urging Tech Prioritization and Strategic Restructuring in the Hospitality Industry

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Adara Pulse US Summer Travel Trends

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Adara Pulse Middle East & Africa Summer Travel Trends Report

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3 years ago

RateGain Recognized by Comparably as the Best Company for Diversity and Career Growth

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3 years ago

RateGain’s PULSE powered by Adara suggests that the Middle East Would Lead the Growth in Travel Demand in 2023

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3 years ago

Expedia Recognizes RateGain as an Elite Connectivity Partner for 2023

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Cinnamon Maldives Selects RateGain’s Engage AI To Enhance Guest Experience

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RateGain Enters into an Agreement to Acquire Adara and Form the World's Most Comprehensive Travel-Intent and Data Platform

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4 years ago

RateGain selected by Sonder Holdings Inc. to Expand Corporate Travel Access on the Global Distribution System

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4 years ago

RateGain Launches Airline Travelers’ Forecast to Help Commercial Teams Drive Higher ROI

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4 years ago

RateGain Announces Results for Q1FY23; Continues Strong Momentum with 59% Y-o-Y Revenue Growth

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Content Management: The Achilles Heel for Hotels in 2022

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4 years ago

RateGain Selected by Mexico’s Leading Hotel Chain Grupo Posadas to Bolster Recovery in Latin America

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4 years ago

Booking.com Recognizes RateGain as a Premier Connectivity Partner for 2022

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4 years ago

Caesars Entertainment selects RateGain for Rate Intelligence

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4 years ago

NYU School of Professional Studies Jonathan M. Tisch Center of Hospitality Launches Strategic Initiative with RateGain to Help Build the Future of Hospitality Technology

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4 years ago

Hopper Selects RateGain To Help Global Hotels Compete Better On Mobile

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4 years ago

RateGain Launches Content.AI, an End-to-End AI platform for Hotels to Make Content Management Seamless

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5 years ago

RateGain’s OPTIMA releases MarketDRONE Narratives

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More About RateGain

RateGain is a leading SaaS company based in India that specializes in providing technology solutions for the travel industry. RateGain Travel Technologies Limited, commonly known as RateGain, offers a range of innovative products and services to help travel providers optimize revenue management, enhance guest experiences, and expand their market share.

RateGain's solutions cater to various verticals within the travel industry, including hospitality, car rentals, ferries, and cruises. Their platform enables real-time connectivity and integration with online travel agents (OTAs) and other distribution channels, ensuring accurate availability and pricing updates.

With a focus on revenue management, RateGain provides advanced forecasting and analytics capabilities. Their tools allow travel providers to make data-driven decisions, optimize pricing strategies, and maximize revenue opportunities. By leveraging real-time forecasts and market insights, businesses can stay competitive and adapt to changing market dynamics.

RateGain also recognizes the importance of social media and its impact on the travel industry. Their solutions enable businesses to monitor and analyze social media channels, gather guest feedback, and track online reputation. This information helps improve guest experiences and allows businesses to address customer concerns promptly.

As a rapidly growing startup, RateGain has gained recognition in the market. The company is listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE), and its key metrics such as earnings per share (EPS) and year-over-year (YoY) growth are closely monitored. RateGain Travel Technologies Ltd operates from its headquarters in Noida, India.

RateGain's success can be attributed to the expertise and vision of its promoters, including Bhanu Chopra, the founder and CEO. Under his leadership, RateGain has established itself as a trusted technology partner for hotel chains and travel providers worldwide.

With a strong focus on SaaS solutions, RateGain helps travel providers expand their wallet share by leveraging technology to drive efficiency, optimize revenue, and enhance guest experiences. The company's market cap and growth trajectory reflect its position as a leading Saas company in the travel industry in India.

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Support

Verified Support

RateGain has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

View Support Certification

Help Center

Product Updates

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Response Time

Less than a day

Recommended

94%

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