会计与金融

4/5 features

多币种
礼品卡
Direct billing
RevPaR & ADR Reports
Transactional Emails (booking, folios, etc)
Automated night audit
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.

营销与电子商务

4/5 features

原生电子邮件营销

向以前的客人发送针对性强的营销电子邮件。系统原生，能够分割数据库并创建定制的电子邮件。功能包括：活动、细分、拖放构建器、交易电子邮件
团体预订引擎
网站开发
预订引擎
频道管理员
频道管理员
频道管理员
礼品卡
Transactional Emails (booking, folios, etc)
Guest Communication (SMS Messaging)

The ability to communicate with your guests via text messaging | improves quality of guest experience and communication.
Native Email Marketing

Send highly targeted marketing emails to previous guests. Native to the system, ability to segment the database and create tailored email. Features include: campaigns, segmentation, drag-n-drop builder, transactional emails
Guest profiles
Guest CRM

管理和配置

4/5 features

多种语言
多币种
Centralized user & role management

用户管理

4/5 features

原生电子邮件营销

向以前的客人发送针对性强的营销电子邮件。系统原生，能够分割数据库并创建定制的电子邮件。功能包括：活动、细分、拖放构建器、交易电子邮件
客人反馈管理
礼品卡
Transactional Emails (booking, folios, etc)
Guest profiles
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.

前台

4/5 features

客人反馈管理
家政
物业管理系统
物业管理系统
Automated night audit
Mobile Device Notes & Tasks (Voice-to-Text)

Via a button in the notes field in the guest profile or reservation the staff can speak voice-to-text messages for guest or reservation notes. The GM/staff is in the breakfast room or somewhere around on the estate, he engages with guests and learns different things about them. The person won't rush back to a desktop to enter this information into the PMS, however they are usually carrying their mobile phones. With voice, they can launch the PMS on their mobile, speak into it and add a comment that is relevant for the reservation or the guest profile based on their recent engagement with the guest.
Mobile App
Calendar view
Task Management

Attach automated and custom-made tasks to reservations to easily track jobs and keep guests happy.
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Guest profiles
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Centralized Messaging

Receive messages from guests and colleagues all in one place within the PMS.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

群组管理

4/5 features

Group functionality
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.

宾客体验

4/5 features

客人反馈管理
礼品卡
Integrated ID & Passport Scanner

Effortlessly scans multiple passports and ID’s Contactless technology for improved hygiene Eliminates transcribing errors Improved safety: The identity document never leaves the guest’s hands Eliminates the need for copies and storage
Digital Registration

Guest can sign digital registration forms on a mobile device. The signature is automatically stored to the database. Faster check in, location independent, contactless.
Guest App

Put your guests in control of their experience from the moment they book, with a range of guest services from messaging, hotel services, request management, upsells and more.
Online Check-in

You check in online for a flight, why not for a hotel? Digitize your registration process to enable guests to check-in before they arrive to streamline the guest experience, eliminate the need to ask guests for payment upon arrival and reduce wait times and queues at the front desk.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.
Guest Messaging

Make it easy for your guests to contact you during any part of their stay with real-time messaging. Eliminate annoying phone hold times, respond to requests faster and provide outstanding service.
Transactional Emails (booking, folios, etc)
Tablet/Kiosk Check-in

Guests can skip the reception queue check in via a tablet, on their own or with the help of one of your team.

家政

4/5 features

家政
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Housekeeping Mobile App

Enable housekeeping team members to view assignments, track points coverage/daily progress, update room statuses and more all from their mobile device.
Real-Time Status Updates

Update reservations or create tasks within the app for immediate internal visibility.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Real Time Reporting

Ability to track live room status and check in reservations for available rooms. Know which rooms need priority cleaning in order to upsell early arrival.
Shift Planning

Ability to see a workload overview for every housekeeper to create an organized, optimized and efficient shift plan for each team member.
Employee Messaging

Message individual team members or groups to communicate and send updates without having to slow down your team or reach for a radio.
Online Checkout

Lets guests check out from the comfort of their room or on the go via an email link to make checkout more convenient for guests and to help free up rooms faster to optimize your housekeeping operation and get rooms ready faster for arrivals.

付款

4/5 features

多币种
礼品卡
Payment Requests

Send payment requests directly to a guest’s email and get notified upon payment or expiration.
Direct billing
Automated reminders

Failed settlements and payment request tasks are automatically created so you don’t miss guest payments.
Integrated Payment Terminal & Card Reader

A fully automated card reader integrated with your PMS and Payment Processing System to help with Automation and Seamless Payment Processing

预订管理

4/5 features

评分购物模块
物业管理系统
物业管理系统
RevPaR & ADR Reports
礼品卡
频道管理员
频道管理员
频道管理员
Integrated CRS
Drag-n-Drop Tapechart

Drag and drop reservations on an easy to use calendar view.
Rate Management

Your rates, your rules. Create and customize product rates and rules to suit your property, including special deals, dependencies, and restrictions.
Automated Space Optimization

Eliminate the manual work of room blocking with automated room assignments.
Automated Assignments

Ability to leverage guest arrival and departure details help to prioritize which rooms to clean first.
Rules Based Room Assignments

Set rules to optimize your room assignments to fit your property's unique needs. For example, - Assign spaces by floor from top down or bottom up to fill all your floors progressively - Spread out equally, so you have similar amount of reservations on each floor - Assign reservations based on how well they match the customer’s preferred space features.
Transactional Emails (booking, folios, etc)

收入管理

4/5 features

评分购物模块
收益管理模块
定价情报
频道管理员
频道管理员
频道管理员
RevPaR & ADR Reports
Custom rates
Ancillary revenue tracking
Base Pricing

Easily set up the base price of a rate to ensure minimum space income.

税务与合规

4/5 features

PCI Compliant
GDPR Compliant
SOC2 Complaint
Tax Configuration

Tax reporting and documentation customized for your regional requirements.

支持与培训

4/5 features

Online 24/7 support

食品与饮料

4/5 features

销售点

酒店業者說

Hoteliers like RezStream for its ease of use and its ability to manage reservations and guest communication effortlessly. It's praised for seamless integration with essential services like OTA and credit card processing, which enhance revenue potential. Its marketing capabilities have been noted to boost occupancy significantly. Users appreciate RezStream's responsiveness to feature requests, though some note room for improvement in group bookings and reservations modifications. Its affordability and adaptability to small hotels' needs are other key highlights.

AI-generated from the text of customer reviews

Ease of Use

User Feedback and Customization

Integration

Reservation and Guest Management

Adaptability for Small Properties

Affordability

Group Bookings and Reservation Modifications

Marketing Capabilities

正在尋找特定資訊嗎？

喜爱酒店管理软件

General Manager 从 50-74 房间旅馆及早餐在 Mammoth Lakes (United States of America)

已验证

20 天前

预订、集成和入住流程简单。RezStream 团队提供出色的技术支持。报告流程简单。轻松分配房间和移动/调整房间分配。

United States of America

General Manager

中型酒店

Share review

易于使用且客户支持出色。

General Manager 从 10 to 24 房间旅馆及早餐在 Sevierville (United States of America)

该软件非常容易学习，因此培训新员工非常高效。公司不断努力改进软件，增加更多功能。

小型酒店

Rezstream 非常用户友好

Owner 从 25-49 房间精品酒店在 Grand Rivers (United States of America)

我喜欢这款软件的易用性。培训新员工使用这款软件非常简单。

Owner

RezStream 是一位出色的商业合作伙伴。

Executive Director 从 50-74 房间品牌酒店在 Port Aransas (United States of America)

21 天前

我无法想象没有它我们的业务该如何管理。从预订、入住、客人管理、客人沟通，到所有数据的报告。营销提供全套服务，包括电子邮件营销活动、搜索引擎优化管理、市场分析——他们做得非常专业。比我们自己做得更好。他们为我们建立和管理的网站对我们的业务非常有价值。营销团队的努力在推动直接和在线业务方面非常成功。他们在电子邮件和博客活动方面的努力具有很高的参与率，产生了非凡的曝光率和认知度以及额外收入。RezStream 也非常乐于接受想法、变化和改进，并且总是用开放的耳朵倾听，愿意定制他们的产品以满足我们的个人需求或为我们指明方向，帮助我们实现预期结果。

Executive Director

快速回答问题

Reservations Mananger 从 25-49 房间旅馆及早餐在 Paynesville (United States of America)

软件非常人性化。即使我预计要到下一个工作日才会收到回复，他们也能快速回答问题。回复客户的建议/反馈。他们会根据这些建议/反馈改进产品。

Reservations Mananger

易于使用的物业管理系统，定期推出新功能并提供友好的在线支持

Hotel Proprietor 从 10 to 24 房间旅馆及早餐在 Camden (United States of America)

2 个月前

该系统功能良好，非常直观且易于学习。当出现问题或疑问时，他们提供的支持水平非常出色，我认为这是该系统最好的方面。

Hotel Proprietor

始终对 RezStream 的支持、培训、知识和友好的员工感到满意！

Owner/Operator 从 10 to 24 房间旅馆及早餐在 Lutsen (United States of America)

无论问题或话题是什么，总有人可以与您聊天或当面交谈。他们总是很友好，希望确保系统能够为您的特定旅馆/度假村提供最佳服务。工作人员会确定可能适合您的度假村的潜在软件更新并与您联系。我们也非常喜欢工作人员定期举办的培训。主题始终是最新的，培训内容非常丰富。最近，平台进行了一些更新，这确实有助于使其更加用户友好。该公司倾听用户的意见，并定期更新平台以解决用户遇到的任何问题。平台定期添加其他软件，使 RezStream 更像一站式商店，这确实很有帮助。

Owner/Operator

良好的直观系统。办公桌和办公室工作人员都喜欢它。

General Manager 从 10 to 24 房间在 Camden (United States of America)

3 个月前

我们是一家拥有 14 间小屋的小型酒店。Rezstream 对我的前台工作人员来说使用起来很简单。报告很好。

RezStream 是市场上最好的平台。

Owner 从 25-49 房间汽车旅馆在 Lake George (United States of America)

该软件易于使用，外观精美，支持人员也是一流的！该产品的价格也非常实惠！

客户服务一切！

Manager- Sawtooth Lodge 从 10 to 24 房间度假村在 Lowman (United States of America)

这个平台使用起来很简单，而且客户服务也非常出色。我绝对会推荐酒店业的任何人使用这个平台。

Manager- Sawtooth Lodge

公司	功能
Cloudbeds 90% 推荐，来自 1682 家酒店	渠道经理
Akia 98% 推荐，来自 107 家酒店	宾客消息软件
CartStack 96% 推荐，来自 18 家酒店	直接预订工具
Stash Rewards 100% 推荐，来自 13 家酒店	独立人士忠诚度计划
此集成尚未经 Shift4 Payments 验证。 Shift4 Payments 0% 推荐，来自 2 家酒店	支付处理软件
此集成尚未经 Tripadvisor 验证。 Tripadvisor 100% 推荐，来自 1 家酒店	客人调查和反馈 +3 more
此集成尚未经 Booking.com 验证。 Booking.com 10% 推荐，来自 1 家酒店
此集成尚未经 Google 验证。 Google 0% 推荐，来自 0 家酒店	直接预订工具

rezStream

酒店業者最常提及

什麼是rezStream？

多币种

礼品卡

Direct billing

RevPaR & ADR Reports

Transactional Emails (booking, folios, etc)

Automated night audit

Payment Requests

原生电子邮件营销

团体预订引擎

网站开发

预订引擎

频道管理员

频道管理员

频道管理员

礼品卡

Transactional Emails (booking, folios, etc)

Guest Communication (SMS Messaging)

Native Email Marketing

Guest profiles

Guest CRM

多种语言

多币种

Centralized user & role management

原生电子邮件营销

客人反馈管理

礼品卡

Transactional Emails (booking, folios, etc)

Guest profiles

Centralized Messaging

客人反馈管理

家政

物业管理系统

物业管理系统

Automated night audit

Mobile Device Notes & Tasks (Voice-to-Text)

Mobile App

Calendar view

Task Management

Automated reminders

Guest profiles

Tablet/Kiosk Check-in

Payment Requests

Centralized Messaging

Automated Space Optimization

Group functionality

Automated Space Optimization

客人反馈管理

礼品卡

Integrated ID & Passport Scanner

Digital Registration

Guest App

Online Check-in

Online Checkout

Guest Messaging

Transactional Emails (booking, folios, etc)

Tablet/Kiosk Check-in

家政

Automated Space Optimization

Housekeeping Mobile App

Real-Time Status Updates

Automated Assignments

Real Time Reporting

Shift Planning

Employee Messaging

Online Checkout

多币种

礼品卡

Payment Requests

Direct billing

Automated reminders

Integrated Payment Terminal & Card Reader

评分购物模块

物业管理系统

物业管理系统

RevPaR & ADR Reports

礼品卡

频道管理员