一种创新的酒店管理云,使现代酒店经营者能够提高绩效、最大化收入并提供卓越的宾客体验。
Operations 中受歡迎
最佳 Property Management Systems 的 2025
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
最佳 Staff Collaboration Tools 的 2025
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
最佳 Hotel Accounting Software 的 2025
Tools to manage your hotel's accounting, budgeting and financial planning.
Revenue Management 中受歡迎
最佳 Revenue Management Systems 的 2025
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
最佳 Channel Managers 的 2025
Distribute your inventory to hundreds of channels to boost occupancy.
最佳 Business Intelligence 的 2025
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Marketing 中受歡迎
最佳 Hotel CRM & Email Marketing 的 2025
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
最佳 Booking Engine 的 2025
The eCommerce shopping cart for your hotel's website.
最佳 Hotel Metasearch Management Software 的 2025
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Guest Experience 中受歡迎
最佳 Hotel Guest Apps 的 2025
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
最佳 Contactless Check-in 的 2025
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
最佳 Guest Messaging Software 的 2025
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
Semper
4.7 (57 评论)
在 315 中排名第 24 位的 物业管理系统
Single Integrated Cloud-Based Technology Solution Designed to Elevate Your Business
94% 推荐度,57 家酒店推荐
Bell - AI驅動的產品分析師
我分析了Semper的產品評論、專家推薦、功能、定價、整合及其他資訊,以生成以下摘要。
酒店業者說
Hoteliers like how Semper streamlines property management, especially its time-saving integrations with POS and booking systems. Its responsive, knowledgeable support team, including stand-out mentions of team members like Bea and Zizipho, is praised for enhancing user experience and resolving issues promptly. Users value the customized and comprehensive reporting features for accounting and stock control, although some note the system can occasionally lag and its interface appears outdated. Semper integrates multiple platforms, providing a single solution for various needs including reservations and stock management, contributing to increased efficiency and ease of use.
支持
支持
Hoteliers often express high satisfaction with Semper’s customer support. The support team is described as always willing to assist, with a system in place to escalate issues to additional technicians when initial assistance is insufficient. They appreciate the promptness of the response time, often within 1-2 hours, allowing them to continue operations with minimal delays. Personal accounts highlight specific staff members like Bea, Xola, and Luvuyo, who are praised for their friendliness, patience, and comprehensive system knowledge. The ability to be reachable via platforms like WhatsApp is noted as a significant advantage, ensuring timely help without long waiting periods. User feedback underscores that their experience with the support team generally exceeds expectations, with clear communication and patient guidance, especially beneficial for new users needing training and system familiarization. Overall, the consistent effectiveness, detailed problem-solving, and overall professionalism of the Semper support team contribute to their excellent reputation among hoteliers.
HR & Admin Assistant
5 个月前
已验证
... 当我打电话寻求支持时,团队总是愿意提供帮助,如果我正在联系的技术人员无法提供帮助,那么就会增加另一位技术人员来提供支持 ...
查看完整评论HR & Admin Assistant
5 个月前
已验证
... 当我打电话寻求支持时,团队总是愿意提供帮助,如果我正在联系的技术人员无法提供帮助,那么就会增加另一位技术人员来提供支持 ...
查看完整评论HR & Admin Assistant
5 个月前
已验证
... 当我打电话寻求支持时,团队总是愿意提供帮助,如果我正在联系的技术人员无法提供帮助,那么就会增加另一位技术人员来提供支持 ...
查看完整评论HR & Admin Assistant
5 个月前
已验证
... 当我打电话寻求支持时,团队总是愿意提供帮助,如果我正在联系的技术人员无法提供帮助,那么就会增加另一位技术人员来提供支持 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 每当我需要帮助时,主要都会得到 Xola 的帮助,他总能了解我的疑问和我遇到的所有困难,而且他的解释和指导总是 100%。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 每当我需要帮助时,主要都会得到 Xola 的帮助,他总能了解我的疑问和我遇到的所有困难,而且他的解释和指导总是 100%。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 每当我需要帮助时,主要都会得到 Xola 的帮助,他总能了解我的疑问和我遇到的所有困难,而且他的解释和指导总是 100%。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 每当我需要帮助时,主要都会得到 Xola 的帮助,他总能了解我的疑问和我遇到的所有困难,而且他的解释和指导总是 100%。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 每当我需要帮助时,主要都会得到 Xola 的帮助,他总能了解我的疑问和我遇到的所有困难,而且他的解释和指导总是 100%。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 每当我需要帮助时,主要都会得到 Xola 的帮助,他总能了解我的疑问和我遇到的所有困难,而且他的解释和指导总是 100%。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 每当我需要帮助时,主要都会得到 Xola 的帮助,他总能了解我的疑问和我遇到的所有困难,而且他的解释和指导总是 100%。 ...
查看完整评论Operations manager
4 个月前
已验证
... 我需要一些帮助来更换产品,他们非常高效地帮助了我。他们针对我的问题给出了非常准确的答案,而且 Luvuyo 也对系统进行了良好的培训。 ...
查看完整评论Operations manager
4 个月前
已验证
... 我需要一些帮助来更换产品,他们非常高效地帮助了我。他们针对我的问题给出了非常准确的答案,而且 Luvuyo 也对系统进行了良好的培训。 ...
查看完整评论自動化
簡化
Hoteliers often express concerns regarding the automation features of Semper’s Property Management Systems. They highlight that the lack of live automation in stock management creates significant challenges in their inventory processes, especially given the 24/7 nature of their operations. Users stress the importance of real-time automated systems that can efficiently handle and streamline tasks to reduce manual intervention and errors. The absence of such features appears to lead to operational inefficiencies, affecting overall workflow and productivity.
整合
已連接
Hoteliers often find that Semper's Property Management System provides various integration options that enhance its functionality as an all-in-one solution for managing hotels and guesthouses. Users appreciate the range of integrations with systems such as PMS, CRM, and payment processors, which help streamline business operations. Despite the overall satisfaction, some hoteliers have suggested that further enhancements could include integrating business source features within the conference management system. While the current integrations are reliable and meet many business needs, there is a desire for expanded customization options to better fit specific operational requirements. Overall, these integrations are seen as a positive aspect, contributing to a more seamless management experience.
General Manager
5 个月前
已验证
... 这是一款出色的产品,能够完成预期任务。Semper 的各种附加产品使其成为任何酒店或宾馆有效管理业务的一体化解决方案。 ...
查看完整评论General Manager
5 个月前
已验证
... 这是一款出色的产品,能够完成预期任务。Semper 的各种附加产品使其成为任何酒店或宾馆有效管理业务的一体化解决方案。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 如果 Semper 能够像在物业管理系统中一样在会议管理系统中添加业务源,谢谢。 ...
查看完整评论價值
平衡
Hoteliers often commend Semper's Property Management Systems for offering significant value for money. They highlight that the software is cost-effective and provides a high return on investment by efficiently managing hotel operations. Users are satisfied with the comprehensive set of features that justify its pricing, emphasizing that it stands out positively compared to competitors. They appreciate the transparent pricing structure with no hidden fees, contributing to a perceived fairness in cost. Additionally, the free trials or demos are valued as they help potential users evaluate the software's suitability for their needs before any commitment, supporting informed purchasing decisions.
General Manager
5 个月前
已验证
... 这是一款出色的产品,能够完成预期任务。Semper 的各种附加产品使其成为任何酒店或宾馆有效管理业务的一体化解决方案。 ...
查看完整评论功能
可靠
Hoteliers often notice certain functionality aspects of the Semper Property Management Systems. Key tasks like booking and reporting are generally well-handled by the system, reflecting its core feature strength. However, some users encounter problems with stock management not being live, which creates operational challenges, particularly for those running 24/7 operations. The search function in the back office is another area that may require improvement to enable more accurate searches, including function-specific or report-focused searches. Users appreciate the knowledgeable and prompt support from staff, which aids in addressing system struggles and helps users effectively utilize the software’s capabilities. Overall, functionality tends to align well with user needs, although there could be enhancements in real-time stock management and search functionalities.
General Manager
5 个月前
已验证
... 这是一款出色的产品,能够完成预期任务。Semper 的各种附加产品使其成为任何酒店或宾馆有效管理业务的一体化解决方案。 ...
查看完整评论Event Administrator
5 个月前
已验证
... Semper 是我体验过的最友好的用户软件。工作人员总是超级友好,随时愿意提供帮助,尤其是 Luvuyo 和 Zizipho。Semper 的服务标准很高。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 每当我需要帮助时,主要都会得到 Xola 的帮助,他总能了解我的疑问和我遇到的所有困难,而且他的解释和指导总是 100%。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 如果 Semper 能够像在物业管理系统中一样在会议管理系统中添加业务源,谢谢。 ...
查看完整评论FRONT OFFICE AND FOOD & BERV MANAGER
5 个月前
已验证
... 如果 Semper 能够像在物业管理系统中一样在会议管理系统中添加业务源,谢谢。 ...
查看完整评论Operations manager
4 个月前
已验证
... 我需要一些帮助来更换产品,他们非常高效地帮助了我。他们针对我的问题给出了非常准确的答案,而且 Luvuyo 也对系统进行了良好的培训。 ...
查看完整评论使用者介面
可訪問
Hoteliers often express that while Semper’s Property Management System is praised for its functionality and effectiveness, the user interface presents challenges. Specifically, users highlight a desire for better ease of navigation, citing difficulties in getting a comprehensive view, such as a two-month birds-eye calendar for reservations. The visual design appears to be lacking expressiveness, leading to potential user dissatisfaction. While the product is capable of delivering its intended purpose, the lack of customizability and clarity of information, particularly in relation to the zooming feature, is a deterrent to some users adopting the cloud-based version. Some feedback also points to a desire for clearer initial communication from support personnel to improve the initial user experience. Overall, while the system is effective for managing bookings and operations, improvements in the user interface could increase its appeal to users.
General Manager
5 个月前
已验证
... 关于基于云的版本,我希望在日历上查看两个月的预订情况。出于这个原因,我没有使用基于云的版本,因为放大和缩小以及无法查看更广阔的图像对我来说没有吸引力。 ...
查看完整评论General Manager
5 个月前
已验证
... 这是一款出色的产品,能够完成预期任务。Semper 的各种附加产品使其成为任何酒店或宾馆有效管理业务的一体化解决方案。 ...
查看完整评论General Manager
5 个月前
已验证
... 这是一款出色的产品,能够完成预期任务。Semper 的各种附加产品使其成为任何酒店或宾馆有效管理业务的一体化解决方案。 ...
查看完整评论按細分市場的受歡迎程度
類別
2 | 大 (75-199 房间)
18 | 中等的 (25-74 房间)
26 | 小 (10-24 房间)
1 | 特大 (200+ 房间)
10 | 特小 (1-9 房间)
國家
42 | South Africa
2 | Mozambique
2 | Zambia
2 | Botswana
2 | Namibia
1 | Malawi
1 | Tanzania
1 | Australia
1 | Lesotho
1 | Nepal
類型
21 | 住宿加早餐旅馆
21 | 精品店
4 | 品牌酒店
1 | 赌场
5 | 市中心酒店
15 | 机场/会议酒店
3 | 长住服务式公寓
3 | 旅馆
9 | 有限的服务和经济型酒店
32 | 豪华酒店
1 | 汽车旅馆
19 | 度假村
3 | 房车公园和露营地
1 | 度假出租屋和别墅
地區
1 | 亚太地区
1 | 大洋洲
53 | 非洲
類別
57 | 物业管理系统
沒找到您要找的內容嗎?
Semper 的替代方案
不確定 Semper 是否適合您的酒店?以下是一些類似的 Property Management Systems 供應商,可能適合您的酒店:
功能
Semper 沒有任何好處或用例可用
特征
会计与金融
营销与电子商务
管理和配置
用户管理
前台
群组管理
宾客体验
家政
付款
预订管理
收入管理
税务与合规
支持与培训
食品与饮料
温泉
可用的附加元件和模組
频道管理员
渠道经理预订引擎
预订引擎销售点 (POS)
酒店餐厅 POS 系统家政
家政软件活动管理软件
活动管理软件宾客在线服务
客房管理系统客户关系管理
酒店客户关系管理与电子邮件营销酒店管理软件
物业管理系统被推荐
成就
该供应商的趋势得分正在上升,Semper 是 物业管理系统 类别中 #24 最热门的产品(在 315 中),也是全球酒店技术生态系统中 #478 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头
学到更多Semper’s 客户支持流程尚未经过验证 Hotel Tech Report.
Learn more about this achievement in the official press release该供应商未达到卓越证书的最低标准,该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息,请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score 是一个综合排名,包括关键信号,例如:用户满意度、评论数量、评论新近度和供应商提交的信息,以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world推荐用途
平均水平
该产品的定价与该类别中的平均产品持平,这通常表明它是一种标准产品,具有标准功能,专为典型操作、用例和属性而设计。
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相比 Semper to Top Alternatives
一种创新的酒店管理云,使现代酒店经营者能够提高绩效、最大化收入并提供卓越的宾客体验。
简易模式下的物业管理。
OPERA Hospitality Property Management Suite 是领先的酒店运营和分销企业平台。它提供了酒店所需的全面的下一代功能,以增强客户体验和提高运营效率。
酒店评级
Hoteliers like how Semper streamlines property management, especially its time-saving integrations with POS and booking systems. Its responsive, knowledgeable support team, including stand-out mentions of team members like Bea and Zizipho, is praised for enhancing user experience and resolving issues promptly. Users value the customized and comprehensive reporting features for accounting and stock control, although some note the system can occasionally lag and its interface appears outdated. Semper integrates multiple platforms, providing a single solution for various needs including reservations and stock management, contributing to increased efficiency and ease of use.
AI-generated from the text of customer reviews
正在尋找特定資訊嗎?
很棒的服务
Front office manager 从 50-74 房间 旅馆及早餐 在 Johannesburg (South Africa)
Luvuyo 提供快速且准确的回答和指导。
Operations manager 从 5 to 9 房间 机场/会议酒店 在 Francistown (Botswana)
获得的支持无与伦比。谢谢 Luvuyo。
General Manager 从 10 to 24 房间 旅馆及早餐 在 Winterton (South Africa)
永久服务
FRONT OFFICE AND FOOD & BERV MANAGER 从 25-49 房间 品牌酒店 在 Bloemfontein (South Africa)
Semper 的五星级服务
Event Administrator 从 5 to 9 房间 旅馆及早餐 在 Pretoria (South Africa)
培训和支持 - Bea
Manager 从 10 to 24 房间 豪华酒店 在 Outjo (Namibia)
结账并过账,月末,核对发票 5515
Asst.GM 从 50-74 房间 机场/会议酒店 在 De Doorns (South Africa)
快速而有效的支持。
General Manager 从 50-74 房间 旅馆及早餐 在 Cape Town (South Africa)
Christian 非常乐于助人,在解决我的问题时解释了发生了什么
Manager 从 200 to 499 房间 豪华酒店 在 Playa del Ingles (Canary Islands)
我在这家公司的体验非常好。
Assistant Manager 从 50-74 房间 精品酒店 在 Mossel Bay (South Africa)
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2025
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