Amenitiz vs. Noovy:
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The Decision

When choosing a hotel management software, your team needs a solution that simplifies operations, boosts revenue, and fits your hotel’s size and market. Amenitiz and Noovy both aim to handle multiple tasks from booking to payments but diverge significantly in user feedback, features, and market presence. Given the recent review data, which product truly meets your needs?

Amenitiz offers an all-in-one platform designed specifically for hoteliers seeking to enhance direct bookings and streamline administrative tasks. Noovy, created by former hoteliers, emphasizes affordability and a comprehensive, easy-to-use system. But which one is more aligned with your hotel’s goals?

Is Amenitiz or Noovy Better for Hotels?

Both Amenitiz and Noovy seek to replace multiple software, consolidating PMS, channel management, and booking functions. Amenitiz claims a holistic approach with 54 shared and unique features and boasts a strong presence in Europe and Latin America, making it appealing for hotels seeking geographic flexibility.

Noovy, on the other hand, focuses on simplicity and cost-efficiency, with a lower price point and a broader international footprint—covering North America and Asia Pacific, among others. However, Amenitiz’s 38 reviews compared to Noovy’s 21, with no recent reviews for Amenitiz, suggest Noovy’s current user base offers more recent insights and confidence.

Given its higher review count and recent feedback, Noovy’s users express high satisfaction, rating it 5/5 overall and 4.62/5 for ease of use, versus Amenitiz’s 0.5/5 overall score and 4.09/5 for ease. So, if you prioritize current user experience, Noovy seems the prudent pick.

Noovy vs Amenitiz: Which Should Your Hotel Choose?

If your hotel is a boutique property or operates in a competitive, tech-savvy market, Noovy’s straightforward, integrated platform at €5 per room per month suits your needs, especially given its high satisfaction rate and recent reviews. It’s ideal for hotels that want full automation, guest communication tools, and reliable support without overpaying.

Conversely, Amenitiz may appeal if you need advanced website customization, extensive reporting, or multi-lingual support—especially if your property benefits from a strong online presence and direct bookings. However, Amenitiz’s poor review score indicates potential risks, especially around support and integration.

In summary, for hotels that prioritize user satisfaction, simplicity, and recent positive feedback, Noovy is the clear choice. If your hotel requires deep customization and advanced features, Amenitiz might still be relevant, but risks should be carefully weighed.

Is Amenitiz or Noovy Easier to Use?

Noovy’s reviews consistently praise its user-friendly interface, with a 4.62/5 ease rating and comments like "very good support," "fast and reliable," and "few clicks to make a reservation." The platform’s simplicity and online, no-install approach reduce onboarding time, making staff adoption straightforward.

Amenitiz scores slightly lower on ease at 4.09/5, with some reviews mentioning slow performance, limited mobile app features, and support delays. Users report difficulty navigating and integrating with platforms like Google and Expedia, which can hinder daily operations.

Edge: Noovy.

Which Has Better Features: Amenitiz or Noovy?

Amenitiz offers 54 features, including a channel manager, booking engine, guest CRM, website development, and integrated payment processing—features only Amenitiz provides. It also supports customized rates, revenue and ADR reports, and guest profiles, making it a comprehensive tool for property management.

Noovy, with 39 shared features, adds 11 unique functionalities like native email marketing, automated night audits, tablet check-in, and task management—features that can automate and improve daily operations. However, it lacks some advanced reporting and website customization options Amenitiz provides.

Edge: Amenitiz, due to its broader feature set and specialized hotel-focused tools, though Noovy’s unique features add operational convenience.

Which Has Better Customer Support: Amenitiz or Noovy?

Based on review data, Noovy’s support scores 4.71/5, with reviews praising its responsiveness, friendly service, and quick issue resolution. Users emphasize that support is accessible via phone and chat, with positive experiences like "very good support" and "support team is responsive."

Amenitiz’s support scores 3.99/5, with some reviews criticizing slow responses and unavailability during weekends. Users report frustration when seeking assistance, which can impact daily operations.

Edge: Noovy.

Which Has More Integrations: Amenitiz or Noovy?

Noovy boasts 40 verified partners, including Omnibees, SiteMinder, and Bookboost, providing extensive connectivity with major OTAs and revenue tools. It shares only Lightspeed with Amenitiz but also offers a wider variety of integrations that can scale with your hotel as it grows.

Amenitiz offers 5 verified partners, including Lightspeed, CheKin, and Vikey, but its smaller integration pool limits flexibility, especially for larger or multi-platform operations. Noovy’s broader integration ecosystem enhances automation and distribution.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Amenitiz or Noovy?

Recent reviews sharply favor Noovy, with a perfect 5/5 rating and detailed praise for its ease, support, and reliability, especially among boutique and budget hotels. Amenitiz’s overwhelmingly negative rating (0.5/5) is based on limited and older reviews, highlighting serious concerns about support and functionality.

Hotels in need of current, positive user feedback should lean toward Noovy, particularly because hoteliers emphasize its intuitive interface, rapid onboarding, and excellent support.

Edge: Noovy.

How Much Do Amenitiz and Noovy Cost?

Amenitiz’s pricing starts at $200 per month, with no free trial or freemium option. Its pricing model is straightforward but can be costly relative to features offered, especially for small properties.

Noovy charges €5 per room per month, roughly equivalent to $5-$6 USD, making it significantly more affordable and predictable for small to mid-sized hotels. There’s no mention of implementation fees or trials, but its transparent, per-room pricing appeals to budget-conscious hoteliers.

What Type of Hotel Should Use Amenitiz?

Hotels that should consider Amenitiz include:

• Properties focused on online booking optimization with extensive website customization.
• Hotels needing detailed revenue and ADR reporting tools.
• Larger hotels or chains looking for multi-lingual support and centralized management.
• Hotels with the capacity to handle a more complex setup process, given the broader feature set.

Not ideal if:

• You need quick onboarding or have a limited budget.
• Your hotel operates primarily in regions where Amenitiz’s support and integrations are less reliable.
• Your team prefers simple, highly-rated support and user-friendly mobile apps.

What Type of Hotel Should Use Noovy?

Noovy suits:

• Budget-conscious properties or small hotels wanting full automation at a low cost.
• Hotels that prioritize ease of use, rapid onboarding, and reliable support.
• Properties seeking an all-in-one platform to handle PMS, channel management, and booking engine.
• Hotels operating in North America, Europe, or Asia Pacific where Noovy’s presence is established.

Not ideal if:

• You require highly customizable website features or advanced revenue reporting.
• Your hotel needs extensive translation or multi-language flexibility.
• Your operations involve complex, multi-property management with specific regional requirements.

Noovy vs Amenitiz: The Bottom Line for Hotels

The core difference lies in their approach: Amenitiz offers a broad, feature-rich platform aimed at larger or more complex operations, while Noovy emphasizes simplicity, affordability, and current positive user experiences.

Choose Amenitiz if your hotel benefits from extensive customization, multi-lingual support, and detailed reporting—be aware of the support and integration issues reported.

Opt for Noovy if your priority is ease of use, recent positive reviews, and cost-effective automation, especially if your property is small or mid-sized.

In conclusion, Noovy’s stronger recent review score and user satisfaction make it the safer choice for hoteliers seeking a reliable, easy-to-implement system now. Amenitiz could still be suitable for larger, more complex properties willing to navigate its support and integration challenges.

Note: The review data and ratings are based on recent reviews, emphasizing current user satisfaction and support quality.