Easy Innkeeping (by GraceSoft ) vs. Noovy:
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The Decision

Choosing between GraceSoft’s Easy Innkeeping and Noovy hinges on your property’s specific needs. GraceSoft offers a traditional, all-in-one PMS with a focus on smaller properties, while Noovy presents a more modern, integrated platform designed for ease and connectivity. Both aim to streamline operations, but they diverge significantly in reviews, features, and market positioning. Do you prioritize recent user feedback and broader integrations, or are you looking for a budget-friendly, straightforward system?

Quick Verdict

Noovy outshines GraceSoft in recent reviews, support, and overall ratings. With 21 reviews and a 4.71/5 support score compared to GraceSoft’s 5 reviews and 5/5, Noovy’s user sentiment is more current and positive. Its feature set, including channel management and a booking engine, coupled with strong customer satisfaction, makes it the better choice now.

Is Easy Innkeeping or Noovy Better for Hotels?

Both products serve small to midsize hotels, but their core strengths differ. GraceSoft’s platform is tailored for properties that need basic reservation and guest management, with special features like gift vouchers and website development—mainly appealing to traditional hoteliers with simple needs. Conversely, Noovy offers a highly integrated, cloud-based environment with robust connectivity to OTAs, payment automation, and revenue reporting, ideal for hotels seeking a modern, connected system.

GraceSoft’s strengths lie in its CRM and reporting tools, but it suffers from a lack of recent reviews—no new feedback in the last six months—indicating limited ongoing support or development. Noovy, with a recently high review count and a 9.38/10 NPS score, is clearly more aligned with current hotel management trends. Does your property prioritize stability with familiar tools or the latest cloud-connected features?

Noovy vs Easy Innkeeping: Which Should Your Hotel Choose?

If your hotel needs a modern, connected PMS with channel management and automated payments, go with Noovy. Its recent reviews highlight its ease of use, broad integrations, and strong customer advocacy, especially among boutique and city-center hotels. If your property relies on straightforward reservation management and values personalized support, GraceSoft might seem appealing—yet its very limited review activity suggests it may lack ongoing improvements or community validation.

For hotels prioritizing recent user feedback and comprehensive connectivity, Noovy emerges as the clear leader. If your hotel values a more traditional, niche-oriented solution with specific features like website development, GraceSoft might suffice, but beware of its outdated review profile and limited recent support.

Is Easy Innkeeping or Noovy Easier to Use?

GraceSoft scores 4.4/5 for ease of use, with users appreciating its intuitive interface and supportive onboarding—reviewers emphasize its suitability for staff with limited technical experience. However, its older interface and lack of recent updates could pose challenges for modern hoteliers. Noovy’s rating of 4.62/5 is backed by 21 reviews, with users describing it as fast, friendly, and straightforward, especially in channel connectivity and reservation handling.

Given the recent review activity and higher satisfaction, Edge: Noovy.

Which Has Better Features: Easy Innkeeping or Noovy?

GraceSoft offers 48 features, including gift vouchers, shift planning, employee messaging, guest feedback management, and website development—unique features that cater to small properties seeking specific tools. Noovy provides 43 shared features plus 7 exclusive, such as rate shopping, RevPaR & ADR reports, digital registration, and a housekeeping mobile app, enhancing operational automation.

While GraceSoft has niche features, Noovy’s extensive integrations and revenue management tools make it more adaptable for modern hotels. Edge: Noovy.

Which Has Better Customer Support: Easy Innkeeping or Noovy?

GraceSoft’s customer support scores a perfect 5/5, with reviews emphasizing their quick, courteous, and helpful assistance. One reviewer states, "Their support team is readily available and courteous, making them a particularly good choice for those with limited website experience." Noovy’s support rated 4.71/5, with reviews praising support speed and friendliness but noting some room for improvement.

Considering the review volume and recent feedback, Edge: GraceSoft.

Which Has More Integrations: Easy Innkeeping or Noovy?

GraceSoft does not currently list verified partners, limiting its connectivity options. Noovy, with 40 verified partners—including Otelier, SiteMinder, and GuestRevu—offers extensive integrations that simplify multi-channel distribution and automation. This connectivity reduces reliance on multiple platforms and enhances operational efficiency.

Edge: Noovy.

Which Do Hoteliers Rate Higher: Easy Innkeeping or Noovy?

With 21 recent reviews and a 4.71/5 rating, Noovy’s customer satisfaction is clear, especially among boutique and city-center hotels. GraceSoft, with only 5 reviews and a 5/5 rating, lacks recent feedback, making its high score less indicative of current performance. Hotel owners increasingly favor Noovy’s modern, connected approach.

Edge: Noovy.

How Much Do Easy Innkeeping and Noovy Cost?

GraceSoft’s base price is $300, with no trial or hidden fees, offering affordability for smaller properties. Noovy’s base price is €£$5 per room per month, which is very economical, but they do not specify a free trial or upfront costs. Both are transparent, but Noovy’s competitive monthly rate and extensive features make it a more flexible investment.

What Type of Hotel Should Use Easy Innkeeping?

• Hotels that need a straightforward, CRM-enabled PMS focused on reservations and guest management.
• Small properties with limited IT support that prefer a dedicated, easy-to-understand system.
• Teams seeking a solution with website development and gift voucher features.
• Not ideal if your property requires extensive OTA connectivity or revenue management tools.
• Not ideal if your hotel operates in a highly connected, digital environment needing robust integration.

What Type of Hotel Should Use Noovy?

• Boutique hotels, city-center properties, or inns looking for a modern, all-in-one management system.
• Hotels that prioritize OTA connectivity, revenue reporting, and automation.
• Teams that want a cloud-based, scalable platform with extensive integrations.
• Not ideal if your hotel prefers a niche system with minimal features or has very limited budgets.
• Not ideal if you need on-premise software or highly specialized legacy integrations.

Noovy vs Easy Innkeeping: The Bottom Line for Hotels

The core difference boils down to modernity versus tradition. Noovy offers a connected, easy-to-use platform with strong recent reviews, broad integrations, and a flexible cost structure. GraceSoft’s Easy Innkeeping remains relevant for small, less tech-dependent hotels, especially those valuing dedicated support, but its outdated review profile signals less ongoing development.

Choose Noovy if your hotel values current technology, rapid support, and full OTA integration. Opt for GraceSoft if you need a basic, CRM-enabled PMS with a focus on personalized support and specific features like website development—yet be cautious of its limited recent validation. In today’s digital-first hotel landscape, Noovy clearly stands out as the more future-proof option.