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Review of Salesforce

8
I use Salesforce at the corporate level for a portfolio of hotel brands
Director
تم التحقق
قبل 9 سنوات
المنتجات التي تمت مراجعتها
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ما الذي يعجبك أكثر؟
They are an industry leader in the space. They allow for very complex data management. Personalization and dynamic content is core to their product. I use them mainly for email, while they do support other marketing channels.
ما الذي لا يعجبك أو تعتقد أنه يمكن تحسينه؟
The customer service has been a huge issue for us. Salesforce doesn't really have a hospitality focus and they're huge - so when we need help with custom configuration or bugs the turnaround and care is poor.
4.0
حسن جدا
سهولة الاستعمال
2.0/5
دعم العملاء
1.0/5
عائد الاستثمار
3.0/5
تطبيق
2.0/5

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