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The results:
Centralised control over group operations, Ability to create and sell multiple packages, 90% time saved in handling OTA bookings, Access to guest history and reservation summary, Ability to offer personalised services to guests.
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The client can now monitor operations across its 4 properties from a central location, resulting in improved operational capabilities.
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The client is able to configure over 40 packages to attract a wide range of guests, resulting in more sales and occupancy.
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The channel manager integration and the subsequent real-time update of rates and inventory has helped the client save 90% of time.