Top 3 Core Objectives:
The Ferreira Group is a hotel chain with 4 establishments strategically located in Lisbon. With a total of 161 rooms, this chain stands out for its innovative approach and commitment to hospitality excellence.
Each hotel is designed to offer a unique experience to its guests, combining local charm with modern amenities, ensuring that every stay is memorable. Before adopting BEONx, the hotel chain faced manual management of operational indicators and the arduous process of collecting and integrating data from multiple sources.
These obstacles used to translate into operational inefficiencies and delays in decision making, negatively impacting both customer satisfaction and business profitability.
Find out more about how we transform these challenges into opportunities below.
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The Challenge:
Prior to its partnership with BEONx, Grupo Ferreira faced multiple operational and strategic challenges.
Obstacles such as the manual management of indicators, the difficulty in collecting and integrating information and the need to optimize data collection times limited their effectiveness and agility in the decision-making processes. Process automation became a pressing need to free up resources and focus efforts on more effective growth strategies.
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The solution:
The Ferreira Group chose BEONx because of its excellent cost-benefit ratio and because it was the solution best suited to their specific needs. The functionality most valued by the group was BEONx’s ‘Recommendations’, which allowed a remarkable optimization in the management of rates and room availability.