Why it matters:
Across their five properties, Jannah relied heavily on manual processes, managing rates on a daily basis. This took up a significant amount of their time, meaning they couldn’t keep up with the fluctuating demand present in the Middle East.
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The team also experienced challenges with manual forecasting, which relied solely on business on the books and last year's performance. This approach didn’t give them a full picture of market changes, leading to inaccurate rate recommendations and lost revenue. It was clear they needed a more agile, data-driven solution.