شائع في Operations
شائع في Revenue Management
شائع في Marketing
شائع في Guest Experience
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REVENUE MANAGEMENT
Live! Casino & Hotel use Duetto to maximize loyalty and demand
The team were looking for a revenue management system that could allow them to effectively manage and synergize their pricing strategy across their sales, transient, and casino segments.
Pricing optimization: The team wanted an RMS to optimize their room revenues across their entire portfolio to maximize profitability.
Tech integration: The team needed an RMS that could easily integrate with SHR, our booking engine, and channel and distribution manager, ensuring a flow of information from one system to another.
Innovators Mentioned
VP of Revenue Analysis & Strategy
Live! Casino & Hotel
"Duetto collaborates with us to design solutions that align with each property's vision."
Alfonso Rodriguez
VP of Revenue Analysis & Strategy
"Duetto collaborates with us to design solutions that align with each property's vision."
VP of Revenue Analysis & Strategy Alfonso Rodriguez said, about their decision: "We wanted an RMS what would allow us to increase revenue across our entire portfolio, while integrating easily with our existing tech stack."
The team dynamically yield their casino rooms based on segmentation and reinvestment considerations at the daily level — their contact center relies on Find My Rate to quote personalized rates.
They're now targeted in applying pricing changes and restrictions based on demand, occupancy, and days before arrival criteria.
The team set their pricing and forecast based on events triggering demand for their properties, using the event logging and categorization features. This is especially important to their Philadelphia property as it’s located at the heart of the Philly Stadium district where you can walk to three massive venues from the hotel.
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