Why it matters:
Before implementing IDeaS, Pomeroy had limited analytical tools, making it difficult to address opportunities within segmentation and business mix to fine-tune revenue performance. With a growing portfolio and limited revenue management staff, it was challenging to analyze property data, monitor competitors, and make timely rate decisions. They needed a scalable, intelligent solution to improve outcomes.
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“Without robust analytics, we lacked the confidence and insights needed to be truly dynamic with our rate strategy. That often- meant setting rates too high during low-demand periods and turning away potential business or failing to respond quickly enough during high-demand windows—ultimately missing opportunities to maximize ADR and revenue potential,” shared Cleaver.