REVENUE MANAGEMENT
Achieving a 3% TRevPAR Uplift: Pillows Hotel Reylof's Success with Oaky's Front Desk Upsell Automation
Within just 10 days of using Oaky’s new solution, they have increased their total revenue per available room (TRevPAR) by 2.2%. This additional revenue generated amounts to 146,76 EUR per room. On top of that, the hotel also achieved an impressive upsell conversion rate of 23%.
Optimised revenue flow: The hotel was looking for optimising revenue opportunities at check-in while keeping the efficiency of hotel staff.
Motivated front-desk team: The aim was to equip the team with the tool that can boost the motivation of front desk teams for better upselling and keep them happy at the workplace.
Enhanced guest experience: Hotel’s dedication to excellence and provision best of service was on top of their head when considering the application of Front Desk Upsell recommendation engine by Oaky.
Innovators Mentioned
Front Office Manager at Pillows Hotel Reylof
Pillows Grand Hotel Reylof
"We are extremely pleased with the results we have achieved through our partnership with Oaky. Their Front Desk Upsell Automation solution has been instrumental in driving significant revenue growth for our hotels. The additional revenue of 146,76 EUR per room and the impressive upsell conversion rate of 23% are a testament to the effectiveness and value of Oaky's solution. Working with Oaky has been a delightful experience, as their platform is easy to use, loads fast, and has saved us a lot of time. We are grateful for their partnership and look forward to continued success together."
Bo Beyls
Front Office Manager at Pillows Hotel Reylof
"We are extremely pleased with the results we have achieved through our partnership with Oaky. Their Front Desk Upsell Automation solution has been instrumental in driving significant revenue growth for our hotels. The additional revenue of 146,76 EUR per room and the impressive upsell conversion rate of 23% are a testament to the effectiveness and value of Oaky's solution. Working with Oaky has been a delightful experience, as their platform is easy to use, loads fast, and has saved us a lot of time. We are grateful for their partnership and look forward to continued success together."
Front Office Manager at Pillows Hotel Reylof Bo Beyls said, about their decision: "It’s easy to use, loads fast and saves us a lot of time"
3% TrevPAR contribution
Total upsell revenue of €27,724.00 earned in a month and an additional €178 upsell revenue available/room/month
Upsell conversion of 23% meaning that around 2 to 3 individuals out of every 10 guests have been delighted to take advantage of the upsell offers.
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