重要なホテルデータが、あなたの個人端末のチームチャットに眠っています。

Your hotel's most critical operational and guest data is currently sitting on your departing employees' personal phones. Learn why relying on consumer apps is a serious data security risk and how to regain control of your data infrastructure.

2026年のベストホテルテックアプリ

Discover the top rated hotel tech products to run & grow your hotel business in 2026 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

ホテルはメールを捨てWhatsAppを導入、宿泊客は大喜び

As inboxes overflow and response times lag, hotels are turning to WhatsApp for real-time, personalized guest messaging that email can’t match.

メールからアップセルまで：ホテルはついにメッセージングを正しく行うようになった

Guest communications in hospitality remain highly fragmented. From boutique resorts in Europe to branded city hotels across Asia and the Americas, the same challenge emerges. Today’s travelers expect more than a room. They expect a seamless flow of communication—from booking confirmations to welcome messages, from personalized mid-stay offers to post-departure follow-ups. Each touchpoint influences how they perceive the hotel and whether they choose to return. Too often, however, communication breaks down: Pre-arrival emails are sent from one system, in-stay promotions from another, and loyalty follow-ups from yet another. Messages are duplicated, delayed, or lost altogether. Front desk staff spend hours manually sending reminders about check-in, upsells, or surveys. The result is more work for staff and a less cohesive experience for guests. The solution lies not in adding more tools, but in developing a structured communication strategy managed from a single hub. Done well, guest communication becomes a revenue generator, a loyalty builder, and a critical part of guest satisfaction.

ホスピタリティ業界におけるAIの統計：業界が急成長していることを証明する48の統計

From predictive maintenance and dynamic pricing to chatbot-led service and hyper-personalized marketing, AI is quietly—but powerfully—reshaping the guest journey and the economics of hotel operations.

HITECインディアナポリス2025イノベーションレポート

In this article we break down the most exciting innovations from HITEC in a skimmable format broken down by department to quickly help you find new tools and features for your hotel business.

テクノロジーがホテル宿泊客の体験を再定義する5つの方法

 In this article, we’ll explore how innovations are transforming the guest journey from arrival to checkout, why integration across systems is critical, and what forward-thinking hoteliers must do now to stay competitive in an increasingly digital-first world.

ITBベルリン2025 ホテル経営者のまとめ

Discover the game-changing hotel tech innovations from ITB Berlin that are redefining revenue, automation, and guest experience.

AI 搭載アプリがホテルチームのゲスト対応と業務効率化に役立つ 5 つの方法

Here are five ways in which we have seen apps free up valuable staff time, bring departments together and improve the guest experience.

2025 年のベスト ホテル テック アプリ

Discover the top rated hotel tech products to run & grow your hotel business in 2025 based on real product reviews from verified hoteliers at the world’s leading hotel companies. 

ホスピタリティ組織に最適なビジネス メッセージング アプリ

So let’s take a deeper dive into some of the best in class business messaging apps and how they can be impactful in your hospitality organization.

独立系ホテルがテクノロジーを活用して大手チェーンと競争する方法

While independent hotels may not have the same resources as large chains, they can still compete effectively by embracing technology.

Apple Wallet ホテルキー: ホテルオーナーが部屋の鍵をクラウドに移行する理由

Learn about the benefits of bringing Apple Wallet hotel keys to your property and how to implement this exciting new mobile key application.

HITEC シャーロット 2024 イノベーション レポート

In this article we break down the most exciting innovations from HITEC in a skimmable format broken down by department to quickly help you find new tools and features for your hotel business.

テクノロジーに精通したホテル運営者に共通するもの

Discover how tech-savvy hotel operators are leveraging innovative solutions to enhance guest experiences and streamline operations

HRグループのデジタル戦略担当副社長が語る実用的なデータの収集方法

Learn how Adrian Schmidt's HR Group runs continuous practical experimentation to optimize profitability and core metrics.