Effortless AI-powered Online Reputation Management: Respond to reviews in no time
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iResponze
0.0 (0 REVIEWS)
HT Score
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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iResponze
Unranked in Reputation Management
We respond to guest reviews on hotel's behalf, and cultivate and engage their social communities in conversation.
Not yet recommended by any hotels
iResponze has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.
What is iResponze?
Founded in 2014 | Headquarters in Greenville, South Carolina | 81 employees
iResponze is a digital engagement platform specifically designed for the hospitality industry. It offers two main services: Responding to Guest Reviews and Social Media Management, both of which are customized to meet the unique needs of hotels and restaurants.
1. **AI summary reviews**:
iResponze helps hotels and restaurants by responding to guest reviews on their behalf. By leveraging trained experts who understand the intricacies of guest feedback, the platform ensures that every review—whether positive or negative—is addressed promptly and professionally. This service helps businesses maintain a strong online reputation and build trust with current and prospective customers.
2. **AI summary recommendations**:
The platform offers actionable insights based on guest feedback, providing recommendations that can help businesses improve their services. By analyzing patterns in customer reviews, iResponze pinpoints areas for operational improvements and highlights what guests appreciate most.
3. **Company writeup**:
iResponze® partners with hotels and restaurants to enhance their online brand presence by managing guest reviews and social media interactions. This allows business staff to focus on delivering exceptional guest experiences rather than getting bogged down with online reputation management. The Social Media Management service offered by iResponze fosters active engagement with current and potential guests, ensuring that your brand remains vibrant and accessible. Both services are customizable to fit seamlessly into your existing operations and help you maintain an exceptional digital presence.
In summary, iResponze is a reputation management and social media engagement platform tailored for the hospitality industry, enabling businesses to focus on what they do best—delivering unforgettable guest experiences.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of iResponze products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
iResponze Reviews Analyzed: 0
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
iResponze Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by iResponze
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
IResponze's Provided Description:
"iResponze® partners with hotels and restaurants to strengthen and expand their online brand presence. We do this by responding to guest reviews on their behalf, and by cultivating and engaging their social communities in conversation. This partnership allows staff to focus on what they do best – deliver exceptional guest experiences. Two services are offered by iResponze to protect and enhance your digital presence – Responding to Guest Reviews and Social Media Management. Both services are customizable to meet the unique needs of our hospitality clients."
FAQs
iResponze doesn’t have any screenshots available
Capabilities
iResponze doesn’t have any benefits or use cases available
Features
Surveys & Feedback
4/5 features
Review Generation
4/5 features
Follow-up & Resolution
4/5 features
Reporting, Analytics & Insights
4/5 features
Channels
4/5 features
Admin & Settings
4/5 features
iResponze Reviews Summary
Not yet recommended
Ease of Use
N/A
Customer Support
N/A
ROI
N/A
Implementation
N/A
Recommended by
Achievements
This vendor's trending score is rising, iResponze is the #48 most trending product in the Reputation Management category (out of 55) and the #1439 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreiResponze’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceRecommended for
iResponze Pricing
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Support
Unverified
iResponze has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
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Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.
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