Visitor App

4.7 (16 REVIEWS)

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HT Score  
0 out of 100
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The modern way to manage your accommodation

Visitor has 0 reviews from United States of America so we’re unable to verify that they operate in your local market.

Ratings Summary

4.7
Excellent
Ease of Use
4.8/5
Customer Support
5.0/5
ROI
4.6/5
Implementation
4.8/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Visitor App is the #19 most trending product in the Hotel Management Software category (out of 66) and the #693 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Visitor’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
About Visitor App
Founded in 2020 | Headquarters in Landkreis Alzey-Worms (Germany) | 6 employees
Visitor is a hotel management software solution that allows users to manage/synchronise bookings, check-in/out, booking channels, communication, and more. With a fully functional Channel Manager, Front Desk System, Booking Website with a direct booking engine included, our users can optimise their daily work with our intelligent functions and have more time for what is really important - their guests.

Capabilities

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Visitor doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Pricing Available By Request

Visitor has opted not to share general pricing on their profile but you can request a quote below. Often this is an indicator that pricing is flexible so it is recommended that you obtain multiple price quotes to negotiate.

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Hotelier Rating

Excellent
13
Very Good
2
Average
1
Poor
0
Terrible
0

Property Size

  • X-Small (12)
  • Small (2)
  • Medium (1)
  • Large (1)

Country

  • Germany
    Germany
    (7)
  • Austria
    Austria
    (4)
  • Switzerland
    Switzerland
    (3)
  • United Kingdom
    United Kingdom
    (1)
  • Romania
    Romania
    (1)

Region

  • Europe
    Europe
    (16)
10

LL review

Betreiber des Hauses from 10 to 24 room Bed & Breakfast & Inn in Sankt Michael im Lungau (Austria)

Verified
7 days ago
Easy to use Booking.com, Expedia, hotels.com. and co. Quick updating of available or occupied rooms. Easy pricing and manageable sales prices on the various portals.
Country Austria
Betreiber des Hauses
Small Hotel
10

Great service

Vermieter von Apartments from 5 to 9 room Vacation Rentals & Villa in Leutasch (Austria)

Verified
2 months ago
Questions and suggestions are answered very quickly and you are included in improvements. Great product. The setup also worked great.
Country Austria
Vermieter von Apartments
X-Small Hotel
9

Reliable and user-friendly

Owner from 5 to 9 room Limited Service & Budget Hotel in Seefeld in Tirol (Austria)

Verified
2 months ago
I value Visitor's reliability and exceptional service during setup. The seamless database transfer and user-friendly interface make it stand out, requiring minimal training for staff.
Country Austria
Owner
X-Small Hotel
8

Easy to use and everything smaller businesses need to improve processes.

Betriebsleiter from 1 to 4 room Bed & Breakfast & Inn in Oberiberg (Switzerland)

Verified
3 months ago
I think the best thing about Visitor is the personal support. You have a contact person who you write to and who is then kept up to date. If you have a support request, you don't end up on a hotline, you know directly where to contact us.
Country Switzerland
Betriebsleiter
X-Small Hotel
10

Professional advice

Gastronom und Hotelier from 5 to 9 room Bed & Breakfast & Inn in Bermersheim (Germany)

Verified
3 months ago
I was infected by the enthusiasm for his product. Explanation easy and tried very hard to explain it to me as a layman. The implementation was extremely smooth!
Country Germany
Gastronom und Hotelier
X-Small Hotel
7

Great product; super user-friendly!

Assistenz der Geschäftsleitrung from 10 to 24 room Motel in Steyr (Austria)

Verified
3 months ago
You can see all the bookings at a glance and it is very user-friendly. The synchronization of bookings in particular is a great added value.
Country Austria
Assistenz der Geschäftsleitrung
Small Hotel
10

Switching to Visitor was a good decision

Inhaber bed&breakfast from 5 to 9 room Bed & Breakfast & Inn in Erlach (Switzerland)

Verified
3 months ago
- Uncomplicated price setting for bookings via the website at any time, which are then automatically transmitted to booking platforms such as Booking.com with an increase of self-adjustable percentages. - professional, friendly and committed support - price/performance ratio
Country Switzerland
Inhaber bed&breakfast
X-Small Hotel
8

My experience with the Visitor app

Winzermeisterin from 5 to 9 room Bed & Breakfast & Inn in Pommern (Germany)

Verified
6 months ago
The quick availability of the service. The very good handling of the product. The very good and clear use on the cell phone.
Country Germany
Winzermeisterin
X-Small Hotel
10

Change from competitor not regretted

Gründer & Inhaber from 100 to 199 room Vacation Rentals & Villa in Wörrstadt (Germany)

Verified
6 months ago
All easy to use. Support great and fast. Would highly recommend to anyone. User language German was also very important to me.
Country Germany
Gründer & Inhaber
Large Hotel
10

I can highly recommend Visitor!

Hotelier from 5 to 9 room Bed & Breakfast & Inn in Lumnezia (Switzerland)

Verified
7 months ago
Inexpensive, easy to use, great support via chat and phone. Very competent employees, Marcel is great! Dynamic! And the system can be terminated at any time.
Country Switzerland
Hotelier
X-Small Hotel
  • 1
  • 2

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Booking.com

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Booking.com

10% recommended by 1 hotels


Support

Unverified

Visitor has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

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HT Score

0/100

Recommended

95%

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