Let us find your solution Top 10 Hotel Management Systems of 2021 | Reviews, Pricing, Buying Guide
Helping thousands of hoteliers make better buying decisions every month
Marriott
Denihan Hospitality Group
Fairmont
starwood
The Standard
Ace Hotel
Kimpton
Accor Hotels
Ace Hotel
Ace Hotel

What is a hotel management system? An All-in-1 Hotel Management System provides all hospitality software necessities in one easy to-use, cloud-based platform: hotel booking and reservations management as well as functionality to manage day-to-day front desk agent workflows and general hotel operations.  Hotel management software is typically used in smaller properties like B&Bs and guest houses to streamline back-office and POS (point of sale) functions when staffing is lighter. This is a non-customizable hotel management solution generally combines core hotel property management system functi... Read the full Hotel Management System software overview

10 Best Hotel Management System

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Hoteliers voted RoomRaccoon as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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RoomRaccoon HMS

HotelTech Logo score
HT SCORE
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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RoomRaccoon is the fastest growing and most easy to use Hotel Management System in the world for your hotel. Our very intuitive PMS makes it possible to automate your daily proces...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted RoomRaccoon as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Hoteliers voted Cloudbeds as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Cloudbeds HMS

HotelTech Logo score
HT SCORE
98 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Cloudbeds is an easy-to-use hotel management suite that offers hoteliers and hosts a centralized solution to help run their property simply and effectively. With Cloudbeds, you ha...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Cloudbeds as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Hoteliers voted Guestline as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Guestline HMS

HotelTech Logo score
HT SCORE
79 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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SaaS Software Solutions for Hospitality, Property Management Systems, Distribution Management, PCI-DSS Compliance, EPoS Systems, Central Reservation Systems, and Conference & Banq...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Guestline as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Hoteliers voted Little Hotelier as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Little Hotelier

HotelTech Logo score
HT SCORE
78 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Designed from the ground up to meet the needs of small businesses, Little Hotelier is the one hotel software that makes it easy to manage your property, attract more guests, conve...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Little Hotelier as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Hoteliers voted RMS as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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RMS Cloud HMS

HotelTech Logo score
HT SCORE
73 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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RMS Cloud is a global, industry-leading software company providing flexible and scalable technology for the hospitality industry. Trusted by 6,000 properties across 45 countries, ...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted RMS as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Hoteliers voted MISTER BOOKING as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Misterbooking (HMS)

HotelTech Logo score
HT SCORE
69 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Experience hotel management in a new way! Misterbooking is a flexible and scalable hotel management software for independent hotels, hotel chains, groups of hotels and residences ...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted MISTER BOOKING as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Hoteliers voted eZee Technosys as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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eZee Absolute

HotelTech Logo score
HT SCORE
66 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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eZee Absolute is a complete cloud-based hotel PMS system which automates the A-Z of hotel operations right from check-in, check-out, reservations, billing, housekeeping, and such ...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted eZee Technosys as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted innRoad as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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innRoad All-in-1 HMS

HotelTech Logo score
HT SCORE
63 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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innRoad‘s fully integrated Hotel Management Software includes:PMS, booking engine and Online Travel Agents and GDS Connections.

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted innRoad as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted WebRezPro as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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WebRezPro HMS

HotelTech Logo score
HT SCORE
57 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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WebRezPro is a complete, automated and flexible cloud property management system designed to increase productivity and revenue for all types of accommodations. From reservation an...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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2021 Winner HotelTechAwards
Hoteliers voted WebRezPro as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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2021 Winner HotelTechAwards
Hoteliers voted Frontdesk Anywhere as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Frontdesk Anywhere HMS

HotelTech Logo score
HT SCORE
56 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Property Management System Front desk operations - Rate & availability management - Unlimited users  - Full reporting - Access anywhere!   Booking Engine Commission free & Mob...

Geography: Regional
Geography: Global Verified Customer Support: Yes No
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Hoteliers voted Frontdesk Anywhere as the #1 Hotel Management System provider in the 2021 HotelTechAwards
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Recent Hotel Management System Articles

Hotel Operating Costs: How to Reduce Them

by
Lillian Connors
1 year ago

Running a hotel is definitely not an easy task. Aside from hiring the right staff, and having exceptional organizational skills, you should also try to find a way to reduce your operating costs, in hopes of reaching the best possible return on investment. While this is the goal of every business person, you need to know where exactly you can cut some costs, without sacrificing the quality of the services you are offering. Check out some of the ways you can reduce your costs, thus boosting your profits. Manage labor One of the biggest controllable expenses is your workforce. First, assess the time it takes your housekeepers to clean the rooms which will help you organize their schedules properly. You need to determine the MPR (minutes-per-room) for every room type (stayover room, checkout room, single room and suite) because not all of them require the same amount of time to clean. Furthermore, avoid putting together fixed schedules, as you won’t always have the same number of guests. Instead, you should try to forecast the number of employees needed and adjust that schedule whenever needed. Invest in staff training As you already know, you need to give some to get some, which is why cross-training your staff to be able to perform the tasks that are out of their day-to-day job descriptions is always a wise investment. This way, your staff will be able to lend a helping hand to some other department whenever necessary, thus reducing the overall downtime which is great because you know that downtime can cost you some serious money. Reshape your menus The food and beverage department should be your next step when trying to reduce costs. Here, you need to inspect how often is the food being delivered to your premises, and how many vendors you are working with. So, make sure that you’re working with the least number of vendors and that the food is being delivered once a week instead of daily to reduce expenses. This is because every single drop will cost you money, so the fewer the better.  Check other costs The other costs you should pay attention to include all the supplies necessary for running a business seamlessly. While risking your guest satisfaction by going for cheaper linens and towels is never a smart move, you can definitely cut some cost on other supplies such as cutlery and office supplies. Instead of buying office supplies in a physical store, you can check the internet to see if there are any discounts. This way, not only will you be getting top-quality supplies cheaper, but you can also make sure that you always have what you need.  For example, recently I browsed through the Winc online catalogue  and was pleasantly surprised both by their vast range of products and more than competitive prices. Focus on Efficiency We simply can’t be talking about cutting costs if we don’t mention the big spenders. So, first, make sure you use only energy-efficient light bulbs and implement motion sensors to reduce your energy waste. Next, make sure that all the equipment – such as vacuum cleaners, washing machines and dryers, as well as all the kitchen appliances – is working properly; otherwise, they can also inflate your energy bill. Also, make sure you replace all of your old thermostats with newer ones that feature occupancy sensors to avoid wasting more energy than necessary. Finally, make sure you conduct regular preventive maintenance, as this will cost you significantly less than waiting for something to break down and only then fixing it. As you can see, reducing the operating costs of your hotel business is not science fiction. You just need to conduct thorough research, determine the areas where you can make the most savings and focus on them. Even though it might not seem much individually, once you accumulate all the pennies you’ve managed to save here and there, you’ll notice just how much resources you were wasting.

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Recent Hotel Management System News & Community Updates

What Hoteliers Want from Their PMS in 2021; Top Features Requested by Hoteliers as They Prepare for Reopening

Maestro PMS
5 days ago

It is not surprising that 2021 brought with it a lot of hotel operational changes as management had ample time last year to evaluate which technology solutions were working and which were not. What many hotels are discovering — based on the increasing call volume to our North America sales team — is that their current property-management systems do not have the breadth of features or the contactless tools needed to support returning guests along their journeys. Certainly, they want to offer a contactless and touch-free guest experience complete with mobile check-in and express check-out, mobile room keys, digital registration cards, and a digital guest itinerary. And their wish lists do not stop there. In speaking with prospective customers from the independent hospitality group sector over the past several months, we are repeatedly hearing the same requests for more choice, more flexibility, more functionality, and much more customer service. One of the biggest problem’s that hotel and resort operators are facing is the inability to attract and retain staff. If you think this human resource issue cannot be addressed by the PMS, think again. Today’s hotel employees are wearing multiple hats. A person may be working the front desk on Monday, assisting in the restaurant on Tuesday, working the Pro Shop on Wednesday, the Spa on Thursday, etc. If a hotel has disparate systems across their outlets, that means team members must know how to operate multiple systems. That could be a nightmare, especially if the team member is a relatively new hire and is not familiar with hotel technology. Although staff may do their best to learn these different solutions, it’s likely not what they signed up for, and soon the employee may get frustrated and leave. So, in addition to the demand for contactless tools, hoteliers are saying they want the ability to run multiple outlets from a single solution with one database. They want front office, sales and catering, spa and activities, booking engine, mobile and contact free guest engagement, mobile and contact free operations, data mining analytics, membership, retail point of sale, condo and owner/vacation rental management, loyalty, work order management, gift card management, guest experience management/surveys, mobile housekeeping, customer-relationship management, guest communications, and two-way text messaging to operate on a single platform. Giving employees a single solution and a single login to learn and operate the technology, and the ability to cross book and view activity for all outlets, arms them with the ability to focus on their important tasks and not struggle with disparate systems and user interfaces. They will excel when they can use an integrated solution rather than rely on interfaces between systems with non-centralized guest profiles and stay data ultimately helping them do their jobs better, and with a lot less stress. It will enable them to hop from one department to the next if needed with ease. And, when the technology is quickly mastered, it will give employees pride in their work and a sense of accomplishment. In the end, having the tools to effectively do your job is satisfying and rewarding, and helps build better team players. Selecting the right PMS partner speaks directly to attracting and retaining hotel employees for the long term. Next, hoteliers are saying they want complete autonomy and power of choice in their PMS platform deployment if the options support mobile and contactless guest engagement from booking to in house to check out. While some operators opt for a cloud-based PMS today — one featuring browser access deployed in a multi-tenant environment — there are others that for many reasons would prefer choices in their deployment, yet still desire a web browser-based solution. Due to many factors, such as remote location with spotty internet, or simply wanting the data server under their own management, operators are asking for the best of all worlds, and want their modern browser solution with the choice to deploy self-hosted, private cloud, or on premise as well as cloud hosted. ALL have advantages dependent on the operations’ needs, and each can securely support personalized and mobile check-in, contact free technologies, and modern integrations. The key is finding a single PMS provider that offers flexible PMS deployment options. Whether the server is in the cloud, in a private cloud, a managed data center, or in the hotel’s IT room, if it has a connection to the Internet (generally firewall secured between an internal and external network) it can support a web browser-based PMS with touch free, contactless, mobile, and third-party technologies. They want an enterprise PMS platform that’s easy to use with built in tutorials and learning materials, as well as easy to access help and support by the supplier. They want the system to provide centralized controls and reporting while enabling each property to run at maximum efficiency. They want a centralized chain wide database facilitating easy cross selling of properties and amenities plus a single client profile for greater guest recognition and loyalty management. They want corporate collection and individual property performance metrics and guest behavior reporting from a single central data repository. And they want increased efficiencies and productivity with centralized, standardized operational procedures across all properties. Hoteliers are also indicating they want multi-property functionality. We are seeing hotel companies acquiring new properties regularly now and expanding their portfolios, sometimes with a very short acquisition window to get new systems in place. How easily a new property can deploy the PMS and onboard employees will be key to PMS selection. Operators are saying they prefer a reasonable serviced based upfront set-up fee, coupled with remote training for greater efficiencies and expeditious implementation. Regarding remote training, while nothing takes the place of in person training, in today’s new normal, the need for virtual technology training is critical to following social distancing guidelines and keeping employees safe — whether protecting hotel workers, trainers or guests. Hoteliers say they want PMS companies to offer eLearning, including easy-to-learn courses for each module. They want to give their staff the opportunity to study key system features, functions, and reports at their own pace and on their own time. In addition to traditional live phone support, the PMS provider should also offer live chat help, online user guides, tutorials, and direct email support. And operators want to have the ability to guide and track the lessons completed by each user. If the PMS provider offers free version upgrades — something many hoteliers say they never knew existed but also highly welcome in 2021 — all employees will also need continuing education on these new versions. Finding a PMS provider that offers on demand live training as part of their annual subscription and maintenance fees is critical, along with one-on-one refresher training, both being a top selection criterion for operators. Last, but certainly not least, hoteliers say they want 24/7/365 responsive, LIVE, and affordable customer support. Some hoteliers are telling us that because they have disparate systems in each department and paying for each vendors system separately, total support fees can be exorbitant. We are also fielding weekly calls from operators who are frustrated with their PMS provider because their service calls are not being answered or returned. People prefer working with a PMS company, and technology companies in general, that maintain a client first support culture at its core. They are responded to live via phone, or live chat, they have a voice in the roadmap of enhancements and innovations, they simply want their voice to be heard. The last thing anyone wants to feel today is isolated; the pandemic has caused enough social isolation damage for a lifetime. You can have the best product in the market, but without proper service to back it up, it is not a worthwhile investment. Enterprise hotel management software with integrated modules to support all departments operating on a single database does exist, and it comes with contactless and mobile apps to power profitability, drive direct bookings, centralize operations, and enable operators to engage guests with a safe and personalized experience. Those wanting flexible and scalable deployment options with a full-featured and sophisticated web browser solution available hosted in the cloud, on premise, self hosted, or in your own private cloud are not alone. In 2021, hoteliers can have it all. They just need to know where to look.

StayNTouch Appoints Michael Heflin as Chief Revenue Officer to Accelerate Growth

StayNTouch
2 months ago

StayNTouch, a global leader in cloud hotel property management software and contactless solutions, today announced the appointment of Michael Heflin as Chief Revenue Officer. Prior to joining StayNTouch, Mr. Heflin served as the President of Andrew Harper, a full-service luxury travel agency, and as the SVP of Hotels for Internova Travel Group, where he oversaw hotel strategy at one of the industry’s largest travel agency groups. Mr. Helfin also served as EVP & COO of Anglepoint, where he executed global financial and business process strategies. As the Chief Revenue Officer at StayNTouch, Mr. Heflin will be responsible for aligning and optimizing all revenue streams, delivering maximum value to customers, executing on joint venture partnerships, and leading the company’s growth strategy. Tom Underwood, CEO of StayNTouch, remarked, “I am excited to welcome Michael Heflin to the StayNTouch team. Michael’s extensive industry experience, combined with his innovative and data-driven approach to achieving revenue growth and customer satisfaction will serve both StayNTouch and our clients exceptionally well.” “It is an honor to join an innovative company like StayNTouch at such a pivotal time in our industry,” said Mr. Heflin, “StayNTouch provides a cutting-edge cloud PMS, and I look forward to working with the team to bring greater value to our customers and execute on new opportunities for expansion.”

Optii and Tapendium Join Forces

Optii Solutions
1 month ago

Optii, the provider of the most advanced labor optimization solution for hotel teams, is announcing the integration of its housekeeping software with Tapendium, the leading provider of in-room e-concierge solutions for the hotel industry. The integration provides hotel operations teams with the seamless updating of ‘Do Not Disturb’ and ‘Make Up Room’ requests from the Tapendium in-room tablet directly to Optii Housekeeping. Through the integration, room attendant boards can be optimized so that housekeeping is up to date with guest’s cleaning requests. All updates are tracked and optimized, resulting in additional labor efficiencies, reduced costs, and better service quality. An Optii customer, Little National Hotel Sydney, of Doma Hotels, has seen the benefits of utilizing technology to continually improve the guest experience. Sandra Bellamy, General Manager at Doma Hotels said, “Our guests love smart technology, and having the Tapendium tablet allows our guests at any time to request what they need discreetly, whether that’s extra towels, contour pillows or forgotten little items such as toothpaste and hair gel. Tapendium sends reception the job request and they enter the request to Optii for delivery. The technology is simple and smart and takes the pressure off reception teams calls with its seamless integration.” “The Tapendium solution enables hotels to communicate with guests, increasing efficiencies, and facilitates service improvements by allowing guests to easily access hotel information, order from the in-room dining menu, request additional services and communicate directly via a fully integrated telephony solution via the tablet The interface with Optii further adds to the automation and service enhancements provided to hotels,” adds Steve Wooding, CEO of Tapendium. "Our in-room tablet solution delivers the ultimate guest experience via a visual and simple way to order room service and book activities, view information about the hotel and facilitate personal contact between the hotel and guest." "Optii Housekeeping enables housekeeping managers to streamline the productivity of the largest controllable expense line item in the hotel, thereby directly impacting the bottom-line. At the same time, we help the hotel in delivering an enhanced guest experience.  Integrating with a leading system such as Tapendium allows us to further automate our solution to allow managers to focus on the team members and guests" said Soenke Weiss, Chief Strategy Officer of Optii.   ABOUT TAPENDIUM Tapendium is an interactive cloud-based digital in-room e-concierge solution that will revolutionize guest engagement and the customer experience. It replaces the traditional in-room compendium for a clutter-free and paper-free room, reduce operational costs, increase workplace productivity, function as a digital marketing platform, increase revenue and most importantly, encourage guest loyalty. Tapendium is Samsung’s official business solutions partner.

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Hotel Management System Category Overview

What is a hotel management system?

An All-in-1 Hotel Management System provides all hospitality software necessities in one easy to-use, cloud-based platform: hotel booking and reservations management as well as functionality to manage day-to-day front desk agent workflows and general hotel operations. 

Hotel management software is typically used in smaller properties like B&Bs and guest houses to streamline back-office and POS (point of sale) functions when staffing is lighter. This is a non-customizable hotel management solution generally combines core hotel property management system functionality with fully integrated channel management (prevent overbookings and connect to travel agents like Expedia), online booking engine, hotel website, guest service portal, housekeeping, maintenance, event management, email marketing, text messaging, customized reporting, surveys, rate management, dynamic pricing, sales lead generation, point-of-sale, payment gateway, and more. 

A single login allows the user to streamline access for one or multiple properties based on security profile credentials so hoteliers can see real-time inventory data. 

A cloud-based hotel software can be used across all platforms and browsers. Hotel management systems are typically used by smaller boutiques, inns, and vacation rentals that require simple software solutions that combine basic reservation system functionality and automate front office tasks in a user-friendly interface. Larger players in the hotel industry tend to prefer dedicated property management systems for more comprehensive functionality that serves larger properties. Hotel chains and even larger independent hotels tend to use dedicated property management systems that can leverage integrations with other SaaS products in order to boost direct bookings, connect to distribution systems, manage occupancy rates, etc.

Having said that, many popular HMS players like Cloudbeds do offer fully integrated property management systems (cloud PMS) that are purpose built for the hotel business. Less common functionality amongst hotel management software includes room service ordering and a turnkey loyalty program.

 

What are the key benefits of hotel management software combining channel manager, booking engine, website and PMS?

  • Increase ADR (increase revenue): Cross-utilization of key components of the HMS allows properties to track current and past guest behavior and target market upgrades, add-ons and packages through the reservation/ online booking process (credit card processing) as well as through targeted marketing campaigns. Past occupancy trend reports can be utilized to apply dynamic pricing methodology to increase ADR for in-demand periods and shoulder nights. The ability to apply restriction-based pricing within your rate manager that integrates seamlessly to the built-in channel manager connectivity easily and efficiently increases ADR to higher occupancy periods.

  • Grow Occupancy: In order to increase occupancy, your system must be able to quickly and agilely adapt to booking trends. A true All-in-1 HMS provides pace reporting variances so that the property can identify areas of low occupancy and make price changes that immediately flow out to all channels, along with quickly sending targeted email marketing campaigns to entice more customers during the slower periods. The ability to quickly create packages to increase occupancy and interest in targeted dates is equally important.

  • Save Time & Money: all-in-one HMS providers bundle various tools and services into one solution to help unify systems to an integrated all-in-one management solution, saving staff time and providing more visibility throughout hotel operations. Best-in-class providers offer a built-in channel manager with live, two-way direct connections to all major OTA’s and GDS’s. This saves properties time and money by eliminating the middleman. Room inventory is live across corresponding OTA/GDS, with no need for an intermediary such as a CRS. That being said, many all-in-one HMS providers do connect with top-rated CRS platforms as well.

 

Trends in front desk software for hotels

  • Check-in via Mobile Devices: Guests want the flexibility to be able to check into hotels at their leisure. The latest property management software allows customers to check-in, make payments, add/change/upgrade existing reservations, view past reservations, update their guest profile and check out without visiting the front desk - all of these in turn improve guest satisfaction.

  • Cloud: Like most professionals, hospitality industry clients want the flexibility to run their businesses anywhere and at any time of the day or night, and a cloud-based hotel PMS offers that 24/7 accessibility. Most of the IT networking issues and concerns with on-premise software are also eliminated by moving to a cloud-based system. By using a true cloud-based PMS system, clients can save substantial time and money. Smaller properties tend to be managed by owners and proprietors who need to manage their operations on the go from a smartphone without needing to be on property to check up on inventory management.

  • Dynamic pricing: To maximize revenue, hotels need tools that set parameters to automatically optimize rates based on occupancy and date/ time the booking is made (revenue management).

 

What to expect during the implementation of new hotel management software

An HMS that succeeds in quick and efficient on-boarding of new properties is adept at sharing the full scope of the implementation project on the kickoff call and communicating effectively with key decision-makers. The provider should ensure that key decision-makers are available for each of the following calls and that they understand how their role is vital to the success of the implementation. Importing data from the current system, setting up gateway connections, and building out rooms, rates and third-party connections takes diligence. Working with a hospitality management system that can port in previous guest experience and hotel reservation data will help shorten the onboarding process, as well as provide historical data for reporting purposes. Smaller properties can plan for a 3-week onboarding time frame, while larger properties with more complex integrations should plan for 4+ weeks of implementation.

 

What is the best hotel management system?

Hotel Software (like any software is subjective). Popular players include Cloudbeds, Room Raccoon, Ezee, RMS, and Hotelogix. Read reviews above when selecting a vendor. Make sure their revenue model is aligned (commission-free!) and that their customer support is top-notch because this system will be the lifeblood of your hotel.