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Hotel Management Software
4.7 (642 REVIEWS)
HT Score
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Hotel Management Software
Ranked 3 (out of 79) in Hotel Management Software
All-in-one Cloud-based Hotel Management System
96% recommended by 1835 hotels
Decker Hotel & Bar (USA), Amaka Calma Tulúm (Mexico), Hi Chiangrai Hotel (Thailand) & 1832 others
Bell - AI powered product analyst
I analyzed all of Yanolja’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
eZee software enhances hotel operations with its easy-to-use interface and comprehensive features tailored for quick implementation and efficient handling of daily tasks. It aids in revenue management and simplifies operations from check-ins to inventory handling, offering robust integration capabilities. Its proactive support team further ensures a seamless experience. However, improvements are needed in quote response times and mobile app functionality to fully optimize the user experience.
Decker Hotel & Bar (USA), Amaka Calma Tulúm (Mexico), Hi Chiangrai Hotel (Thailand) & 1832 others
Read their reviewsWhat Types of Hotels Yanolja is Popular For
Size
247 | X-Small (1-9 room)
650 | Small (10-24 room)
791 | Mid-Sized (25-74 room)
179 | Large (75-199 room)
53 | X-Large (200+ room)
Country
1132 | India
147 | United States of America
65 | Philippines
64 | Sri Lanka
58 | Thailand
44 | Maldives
40 | Malaysia
38 | Indonesia
18 | Cambodia
15 | Laos
13 | Tanzania
12 | Mexico
12 | Nepal
10 | Pakistan
9 | Kenya
9 | Oman
8 | Bhutan
8 | Canada
7 | Uganda
7 | Italy
7 | South Africa
6 | Morocco
6 | United Kingdom
5 | Nigeria
5 | United Arab Emirates
5 | Vietnam
4 | Belize
4 | Australia
3 | Spain
3 | Germany
3 | Poland
3 | Egypt
3 | Brazil
3 | France
2 | Ghana
2 | Japan
2 | Switzerland
2 | Georgia
2 | Aruba
2 | Hong Kong
2 | Liberia
2 | Bahrain
2 | Saudi Arabia
2 | Peru
2 | Rwanda
2 | Guatemala
2 | Singapore
2 | Czech Republic
2 | Costa Rica
2 | Kuwait
2 | Croatia
2 | Lesotho
2 | Jordan
2 | Ecuador
2 | Senegal
1 | Trinidad and Tobago
1 | Sao Tome and Principe
1 | Taiwan
1 | Benin
1 | Ukraine
1 | Brunei Darussalam
1 | Cameroon
1 | Argentina
1 | Puerto Rico
1 | Bolivia
1 | Northern Mariana Islands
1 | Palau
1 | Panama
1 | Turks and Caicos Islands
1 | Sierra Leone
1 | Dominican Republic
1 | Portugal
1 | Albania
1 | China
1 | Armenia
1 | Korea, South
1 | Zimbabwe
1 | Bangladesh
1 | Iceland
1 | Israel
Type
1014 | Luxury Hotels
701 | Resorts
618 | Boutiques
570 | Bed & Breakfast & Inns
471 | Limited Service & Budget Hotels
373 | Airport/Conference Hotels
329 | City Center Hotels
286 | Branded Hotels
243 | Hostels
99 | Motels
98 | Vacation Rentals & Villas
92 | Extended Stay & Serviced Apartments
22 | RV Parks & Campgrounds
15 | Casinos
Region
1513 | Asia Pacific
167 | North America
62 | Africa
36 | Middle East
35 | Europe
14 | South America
10 | Central America
6 | Oceania
Category
1527 | Channel Managers
1047 | Property Management Systems
642 | Hotel Management Software
568 | Booking Engine
63 | Revenue Management Systems
Didn’t find what you were looking for?
What is Yanolja?
Founded in 2005 | Headquarters in Beaverton (United States) | 595 employees
Hotel Management Software is a fully integrated hotel management system designed to streamline and automate all aspects of hotel operations. Powered by Yanolja Cloud Solution, it covers everything from front desk and reservations to billing, housekeeping, and check-in/check-out processes. The platform enhances operational efficiency by offering a user-friendly interface and comprehensive feature set, allowing seamless integration with Online Travel Agencies (OTAs) to boost both efficiency and revenue. Suitable for various types and sizes of accommodations, it supports revenue growth and elevates guest experiences through smooth workflows and robust customization options.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Yanolja products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Yanolja Reviews Analyzed: 38
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Yanolja Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Yanolja
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Yanolja's Provided Description:
"Hotel Management Software, powered by Yanolja Cloud Solution, is a fully integrated hotel management system that automates every aspect of hotel operations from front desk and reservations to billing, housekeeping, check-in/check-out, and more. Designed to enhance operational efficiency and elevate guest experiences, it also supports revenue growth through seamless workflows. Suitable for all types and sizes of accommodations, Hotel Management Software is ideal for hotels, motels, B&Bs, guest houses, serviced apartments, hostels, and hotel groups alike."
FAQs
Capabilities
Unified Front Desk & Reservation Management
Unified Front Desk & Reservation Management
Manage check‑in, check‑out, reservations (including offline/travel‑agent bookings) and guest profiles via one central dashboard. Automate night audits, ledger posting and folio generation—reducing manual errors and improving operational flow.
Bulk Operations & Multi-Reservation Editing
Bulk Operations & Multi-Reservation Editing
Update room rates, status, restrictions, and allocations in bulk across multiple dates or reservations—saving hours of manual work for front desk and revenue teams alike.
Manage Reviews & Reputation
Manage Reviews & Reputation
Consolidate guest feedback from TripAdvisor, Google, Booking.com and more into one dashboard. Respond quickly, analyze sentiment, and boost review scores with reputation insights built into your PMS.
Guest Self‑Service Mobile Portal
Guest Self‑Service Mobile Portal
Enable mobile check‑in/check‑out, service requests, and folio review. This mobile-first portal class boosts guest convenience and reduces front-desk bottlenecks.
Front Office Management
Front Office Management
Hotel Management Software streamlines front desk operations with intuitive features for check-in/check-out, room status updates, guest folios, and room transfers. Staff can manage walk-ins, group reservations, and special requests through a drag-and-drop calendar interface. It supports multiple user roles and remote access, ensuring seamless guest experiences and efficient front desk operations for single or multiple properties.
Features
Accounting & Finance
4/5 features
Marketing & Ecommerce
4/5 features
Administration & Configuration
4/5 features
Customer Management
4/5 features
Front Office
4/5 features
Groups Management
4/5 features
Guest Experience
4/5 features
Housekeeping
4/5 features
Payments
4/5 features
Reservations Management
4/5 features
Revenue Management
4/5 features
Taxes & Compliance
4/5 features
Support & Training
4/5 features
Food & Beverage
4/5 features
Yanolja Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Hotel Management Software is the #1 most trending product in the Hotel Management Software category (out of 79) and the #65 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreYanolja’s customer support processes haven’t yet been verified by Hotel Tech Report.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Yanolja Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Yanolja Case Studies
Driving Efficiency and Guest Satisfaction: Robusta Retreat’s Journey with Yanolja Cloud Solution
Srinagar (India)
How Brentwood Inn & Suites Transformed Multi-Property Management with Yanolja Cloud Solution
Hobbs (United States of America)
Enhancing Hotel Stone Hedge’s Efficiency: A YCS Case Study in the Heart of Ladakh
Hunder (India)
References
"I would like to congratulate eZee for the 10 years innovation in the hospitality industry. I personally have been using eZee FrontDesk at Maxx Value Hospitality and thanks to the feature rich system, the business has almost double at my hotel."
Abbas Hussain Zaidy
Owner @
MAXX VALUE HOSPITALITY
"eZee FrontDesk is one of the most user friendly systems there is, the working is almost effortless. The most interesting part is the affordable pricing."
Jamie Brianson
Sales and Revenue Manager @
Altura Suites
" am using this software from past Six years and very much satisfied with the product and their service. The very good thing i liked is their support response which is very polite and prompt. I would like to name Mr. Mehul who is always helpful and clarifies any doubts or issue if you have. They have 24/7 support team available on phone and online. This product is designed very well and they are doing their best by releasing updates almost every month. Being a hotelier i will definitely recommend this Software."
G.Mohan Prasad,
Proprietor @
Akshaya Aura
"I have been using eZee FrontDesk for 5 years and i love using it. Over the years, the software has upgraded magnificently into a complex yet user friendly with various useful features added periodically. Now , I can’t wait to see what comes next."
Andre Thenor
Director @
Turning Point Hostel
"I have been using eZee Frontdesk for the last 3 years. The good thing about this software is the integration of the reservation and restaurant module and also to our channels which makes it easy to maintain."
Judy Kho
Director @
Hilton Garden Inn San Jose Airport
"The system is superb, like its name is it easy to use and full features that handle all the aspects of online website plus some great ideas for promotions."
Mustafa Katanani
Reservation Manager @
Warwick Valley Bed and Breakfast
"We have been using eZee hospitality software since 4 years. When we established our second venture, GCC Ecotel Pvt. Ltd. after GCC Club, eZee was our first choice. We are very happy using their solutions for all our needs from hotel management, booking engine to online distribution and restaurant management."
Prakash Kumar
IT Manager @
GCC Hotel and Club
"We are a chain of well established service apartments. To suit our requirements eZee gave us customized features of for software. After using eZee’s cloud products, I can say without a doubt, that they are the best. I get a lot of direct bookings from website after integration eZee booking engine. I admire the efficient work of eZee. Thank you eZee!"
Abhay Kulkarni
Manager @
Amigo Hospitality Services - Bhosari
"eZee Reservation is a complete tool for reservation management, it is fast, easy to customize, nice graphics and 24 hours customer support. Just fantastic!"
Nicola Zoppi
Senior Consulting @
Hotel Eden
"One of my friend who is a student of hotel management introduced me to eZee iMenu and eZee hotel booking engine. It is very good, you can book your room as well as multiple room booking is also available there actually I use two product only and this product is so good it's complete solution"
Rajendra Mahajan,
Sr.Sales Executive @
Techknow Engineering Enterprise
"The software is super easy to use, the installation is quick and the seamless integration between the PMS and channel manager is amazing. Many of the features are tailored to my requirements and since the system is web based, I can access it even when I am not at the property. Best of all is the superb customer care!"
Rajneesh Sharma
Director @
Colva Residency
"I have been using Absolute PMS with a Channel Manager for some time now at my property, The Capital-Inn in Reykjavík, Iceland. It is my pleasure to say that using the system has been easy and the connection from the OTAs to Absolute via the channel manager is problem free. Whenever I had any queries, the 24 hour support from eZee was always there to solve them. After so many years in the industry, I have yet to come across better support staff."
Arni Solonsson Msc.
Director @
The Capital-Inn
"eZee Absolute and eZee Centrix have made property management much easier for us. The systems are easy to use and keep our reservations up-to-date. The mobile app is a huge plus, allowing me to manage everything from anywhere. These tools have made us more efficient and give me confidence that our property is well-managed, even when I'm not on-site."
Maher Patel
Owner @
Decker House Hotel
"eZee provides a complete package of services. I had the channel manager set up for several villas. The staff has been extremely helpful throughout the process and always available whenever we need help or have any queries. I found this very impressive since many channel managers do not have 24 hours support."
Vivilya Millian
Head of Sales & Marketing @
VillaNaBali
"I am completely satisfied with eZee products. All of my queries are solved on time. And the product is working really well without any interruptions and fulfills all my requirements."
Yashpal Rathee
Owner @
OYO 78954 Hotel Royal Mall
"Initially, managing multiple reservation platforms was a very time consuming task. So, we started looking for a solution for that. eZee is the only company that provides easy to use reservation technology at a reasonable price. Now, because of eZee Centrix, we are able to sell more rooms and update the inventory quickly. We are very pleased with the increased revenue and the excellent support from eZee."
Wilson Wang
General Manager @
Lan Ting Business Hotel
"We implemented eZee Absolute for our first motel in 2020 during the COVID-19 pandemic and found it to be a great value for money solution. Since then, we’ve added a new motel each year and now operate five motels. YCS has made managing all aspects of our motel operations much easier. We are extremely happy with the support team and how optimized our processes have become."
Marina Nikolaeva
Owner @
Sussex Motel
Featured Customers
Yanolja doesn’t have any featured customers available
More Products by Yanolja
Hotelier Rating
Looking for specific info?
10
Error are decreased to NIL and corruption also
MANAGAR from Bed & Breakfast & Inn in Kolkata (Calcutta) (India)
Verified
1 days ago
It is seen that error regarding the collection are reduced to nil and the main reason for that is the audit trial report plus the audit trial of the reservation. Both are helpful. Audit trial gives report for each and every operation performed by each and every user. The benefit of audit trial is that we get exact payment logs. By whom, why...
India
India
MANAGAR
10
One stop solution for hotel business
Receptionist from 50-74 room Luxury Hotel in Thandarai (India)
Verified
1 days ago
Ezee is having all the needful products. It is having Property Management Software, Channel Manager , Booking engine. All these product have just grown our business and now we are familiar with the eZee product.
India
India
Receptionist
Mid-Sized Hotel
10
Easy User interface is very good. Software is very user friendly
MD from 25-49 room Hostel in
Verified
1 days ago
10
Support
IT from 5 to 9 room Limited Service & Budget Hotel in San Jose (United States of America)
Verified
3 days ago
They provided good support with mapping room ids and stuff like that nice response and yes thats all from my side.
United States of America
United States of America
IT
X-Small Hotel
9
Simple to use
Accountant from 25-49 room Boutique in Heatherlands (South Africa)
Verified
3 days ago
Once you get to know the system it is very simple and user friendly. The support agents are very clued up once you get online with them.
South Africa
South Africa
Accountant
Mid-Sized Hotel
10
Regarding Mr. Tarang Panchal – Sincere Thanks and Special Appreciation for His Outstanding Cooperation and Support
General manager from Bed & Breakfast & Inn in Amman (Jordan)
Verified
3 days ago
We would like to extend our sincere thanks to Mr. Tarang Panchal for his highly professional support regarding the cloud services, system administration, the ownership transfer, and all related follow-ups. He has been consistently polite, patient, and attentive, listening carefully to the full context and then providing both the root cause...
Jordan
Jordan
General manager
10
Excellent
Vice president from 75-99 room Boutique in Kodaikanal (India)
Verified
8 days ago
Dhanya was very helpful at crisis, tried to help on real emergency. Excellent Your support team was not responding.
India
India
Vice president
Large Hotel
10
Best Experience with channel manager of eZee
Finance Manager from 25-49 room Boutique in Mahabaleshwar (India)
Verified
9 days ago
One of the best thing is that with the help of the booking engine we can manage package and promotions because of that we can do the business without commission. That delights both I as a hotelier and guest too.
India
India
Finance Manager
Mid-Sized Hotel
10
Revenue management had make the task easier. It fully works on the demand and supply rule.
GM from 25-49 room Boutique in Gulmarg (India)
Verified
9 days ago
With the revenue management we have increased our income to a good extent. As already informed it worked on demand and supply rule. As soon as the inventory reduced prices are hiked and if the inventory is available to a good extent prices decreases.
India
India
GM
Mid-Sized Hotel
10
The channel manager is one of the best form to update rates and inventory in one shot for all the OTA's One of the best Channel manager
Operation manager from 10 to 24 room Hostel in Thiruvalla (India)
Verified
9 days ago
The channel manager has the functionality with the centralized calendar with drag-and-drop reservation management with an attractive user interface for users.
India
India
Operation manager
Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Question:
What does this product or service do well?
Answer:
There are only a handful of companies in the accomodation industry that can offer such a vast array of interconnected products as eZee. Their suite work wonders, be it for independent properties as well as large chains. As standalone products, I've tried them all, and recommended to dozens of hotels in Spain and LatAm markets.
Showing all answers to: "What does this product or service do well?"
There are only a handful of companies in the accomodation industry that can offer such a vast array of interconnected products as eZee. Their suite work wonders, be it for independent properties as well as large chains. As standalone products, I've tried them all, and recommended to dozens of hotels in Spain and LatAm markets.
Ezee is an awesome PMS, Channel Manager and hotel management system. It has all the features that you'd expect from an on premise PMS but is completely cloud based. The responsiveness of the team and the service is phenomenal.
A great channel management tool. Easy to understand UI and easy access to rate upload and managing different channels. We're able to easily create new rate plans and complete mapping as well.
Highly recommend.
Question:
What differentiates this product or service from the competition?
Answer:
There are many interesting suites in the market, but none of those can compete in terms of prices, flexibility and support with eZee's. AS BI specialists, we were interested in the reporting section of eZee products: the sheer amount and complexity of their reports has no equal in the industry.
Showing all answers to: "What differentiates this product or service from the competition?"
There are many interesting suites in the market, but none of those can compete in terms of prices, flexibility and support with eZee's. AS BI specialists, we were interested in the reporting section of eZee products: the sheer amount and complexity of their reports has no equal in the industry.
The Ezee team is very approachable. They are very innovative and are constantly improving the product and adding features at a very fast pace. We have recommended Ezee to a lot of our customers and they have all be very happy with the product.
The UI and ease of use is the USP. The design looks very modern and clean, so it's not intimidating to use even for a new user.
The menu is also easy to access and understand. The live support chat feature is also valuable.
Question:
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
Answer:
Go ahead! They consistenly improve their product, and customer satisfaction is paramount for this company. Besides, commercially they are much more flexible than the usual big players, and rates are more than reasonable.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
Go ahead! They consistenly improve their product, and customer satisfaction is paramount for this company. Besides, commercially they are much more flexible than the usual big players, and rates are more than reasonable.
There are always a choice of software that you can go with. But the industry is changing fast. you need a company like Ezee that is constantly innovating in technology and are keeping up with the changing times in hospitality.
A highly recommended product as they also have a live-chat feature available, so if you're facing any difficulty you can easily reach out to them for help any time of the day.
This is the best part for any user for such an important tool.
Are you a consultant or vendor that recommends Yanolja?
Leave a recommendation
News
Yanolja
2 months ago
Driving Efficiency and Guest Satisfaction: Robusta Retreat’s Journey with Yanolja Cloud Solution
Yanolja
2 months ago
How Brentwood Inn & Suites Transformed Multi-Property Management with Yanolja Cloud Solution
Yanolja
3 months ago
Enhancing Hotel Stone Hedge’s Efficiency: A YCS Case Study in the Heart of Ladakh
Yanolja Integrations
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Support
Unverified
Yanolja has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.
Support Not Verified
This vendor has not been GCSC Certified so Hotel Tech Report is unable to verify their support processes.
2025
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
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ROI
0.0/5
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0.0/5
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