Cloudbeds HMS
4.5 (1290 REVIEWS)
Erlendur Steinn, Richard, Ed + 112 more experts recommend Cloudbeds
Read RecommendationsRanked 1 (out of 78) in Hotel Management Software
Hoteliers voted Cloudbeds as the #1 Hotel Management Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldPowerful. Intuitive. Unified. One platform to run your property.
90% recommended by 1686 hotels
J Collection, Eagle Suites, Safe Stay & 1683 others
Powered by AI
Capabilities
Reservations & distribution
Real time insights
Mobile check-in & messaging
Process automation
Process automation
Outdated PMS solutions can lead to overbookings, inefficiencies, and take valuable time away from serving your guests. Purpose-built for independent hoteliers, our modenr PMS platform seamlessly integrates with every tool you need to streamline your operations and elevate the overall guest experience.
Features
Accounting & Finance
Marketing & Ecommerce
Administration & Configuration
Customer Management
Front Office
Groups Management
Guest Experience
Housekeeping
Payments
Reservations Management
Revenue Management
Taxes & Compliance
Support & Training
Food & Beverage
Available Add-ons & Modules
Cloudbeds Commission-Free Booking Engine
Booking EngineCloudbeds Websites
Website DesignCloudbeds Payments
Payments Processing SoftwareCloudbeds Channel Manager
Channel ManagersCloudbeds Pricing Intelligence Engine (PIE)
Rate ShoppingWhistle Messaging
Guest Messaging SoftwareCloudbeds PMS
Property Management SystemsRecommended by
Achievements
This vendor's trending score is rising, Cloudbeds HMS is the #1 most trending product in the Hotel Management Software category (out of 78) and the #53 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreCloudbeds has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Cloudbeds as the #1 Hotel Management Software provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Cloudbeds Case Studies
HP Hospitality's Success with Cloudbeds: Streamlining Operations and Driving Direct Bookings
KeyLargo (United States of America)
Modernizing Hostel Operations: Wandery's Path to Automation and 5-Star Guest Satisfaction
Dessau (Germany)
Cloudbeds helps multiprop group TTM Hospitality run a seamless and ‘contactless’ operation
Plains (United States of America)
Cloudbeds empowers La Palmilla’s contactless vision and elevates its group and event stays
Glen Rose (United States of America)
Transforming Hospitality at Doolin Inn with Cloudbeds
Doolin (Ireland)
Hotel Sóller uses Cloudbeds to simplify operations and elevate guest satisfaction
Sóller (Spain)
Cloudbeds’ flexibility helps multip-prop group Sweet Accommodations enhance its guest experience
Seville (Spain)
The Acoma House: Optimizing operations & maximizing revenue with Cloudbeds and Atomize
Denver (United States of America)
Cloudbeds’ ease of use and pricing intelligence help optimize White Goose Hotel’s operations and revenue
Tibubeneng (Indonesia)
The Sunlight Group boosts direct bookings & smarter, data-driven decisions with Cloudbeds
Culion (Philippines)
Club Balai Isabel doubles occupancy and drives more direct bookings with Cloudbeds
Talisay (Philippines)
Cloudbeds' connectivity and experience with hostels boost Ô de Casa's operations
Sao Paulo (Brazil)
Cape Shark Villas improves efficiency, distribution, and guest experience with Cloudbeds
KohTao (Thailand)
Hotel Quellenhof modernizes operations and drives revenue with Cloudbeds
Reutlingen (Germany)
The J Collection switches from a legacy PMS to gain efficiency with Cloudbeds
New Orleans (United States of America)
The One Hostel uses the Cloudbeds API to seamlessly boost revenue and the guest experience
Hanoi (Vietnam)
Cloudbeds’ reliability and ease-of-use help drive growth for this group of hostels
San Diego (United States of America)
Up Hoteles expands its portfolio and redefines midscale hotel management with Cloudbeds
Buenos Aires (Argentina)
Cloudbeds helps Hotel McCoy streamline payments and better manage revenue
Tucson (United States of America)
Urbana Sathorn reduces reliance on OTAs and increases direct bookings by 40%
Bangkok (Thailand)
South Wind Motel revives the mid-century motel experience backed by modern technology
Columbus (United States of America)
Pousada da Praia de Caraíva resolved overbookings and reached 90% occupancy with Cloudbeds
Caraiva (Brazil)
The luxury Brannan Cottage Inn bounced back to 90% occupancy with Cloudbeds
Calistoga (United States of America)
Within 2 months, this hotel group saved 60% on software costs and increased direct bookings by 12%
Patong (Thailand)
Bogentrakt Hostel Maximizes revenue with Cloudbeds' Split Inventory feature
Chur (Switzerland)
The Casetta group drives higher revenue, reviews, and guest experience with Whistle for Cloudbeds
Palm Springs (United States of America)
Alma Maya Resort uses Cloudbeds automation to build unforgettable guest experiences in the heart of the Mayan Jungle
Leona Vicario (Mexico)
Yugo optimizes pricing and group occupancy with Cloudbeds
Dublin (Ireland)
Roadside Hospitality expands its portfolio with the help of Cloudbeds
Penticton (Canada)
With smarter pricing, Picton Harbour Inn increased both occupancy and revenue
Picton (Canada)
Two Oxford hotels increase direct booking rates by over 25% with Cloudbeds
Oxford (United Kingdom)
Nay Palad Hideaway streamlines operations and embraces automation using Cloudbeds
Mindanao (Philippines)
The ZERO Hotels delivers an unparalleled lodging experience powered by Cloudbeds
Porto (Portugal)
Himmapana Villas eliminates overbookings and grows direct bookings with Cloudbeds
Kamala (Thailand)
Flor Parks increases direct bookings and drives more reviews with Cloudbeds.
Barcelona (Spain)
Playpark Hospitality Automates Operations and Modernizes the Guest Experience with Cloudbeds
South Lake Tahoe (United States of America)
How Cloudbeds' HMS Power The Pad’s Innovative Hybrid Hospitality Model
Silverthorne (United States of America)
References
"Legacy hotel software providers are dinosaurs – out-dated and complicated. With Cloudbeds I have a system that’s both easy to use and robust, helping me provide an exceptional and safe experience for my guests."
"We saw our business grow and achieve a 90% occupancy rate through Cloudbeds’ reports. Now, I check the reports daily and it’s the end of guesswork."
"I have not worked with a company that has such good customer service as Cloudbeds has. It's miles ahead."
"Cloudbeds is like if Apple made a property management system. The ease of use is super simple and straightforward for both guests and our staff. It’s very intuitive and just makes sense."
"Cloudbeds has enhanced our reach and now my hotel is shown to guests around the world"
"It's easy to use because it offers an all-in-one solution. I don't have to check 5 different systems because Cloudbeds is my booking engine, website, cha"
"Our front desk team – a lot of them have previous hotel experience using major Property Management Systems – and the consensus overall is that the accessibility, how intuitive Cloudbeds is, it really feels like a Property Management System for today's age. The integrations are great and it makes our jobs substantially easier."
"Cloudbeds has provided me great tools to run my operation more effectively and save me a lot of time. It allows me to have more time and resources to focus on my guest's experience"
"Our sales doubled last year. With Cloudbeds, I can spend less time on manual tasks and more time thinking about growing my business."
"Reservation management is a breeze with Cloudbeds because everything is seamlessly integrated."
Featured Customers
More Products by Cloudbeds
Hotelier Rating
Looking for specific info?
Next Level PMS!
Hotel Owner from 10 to 24 room Boutique in Glen Rose (United States of America)
Director review
Director from 25-49 room Branded Hotel in SaintSauveurdesMonts (Canada)
Best System for Hostels
Receptionist Front Desk from 25-49 room City Center Hotel in Mexico City (Mexico)
Front Desk Agent
Front Desk Agent from 50-74 room Bed & Breakfast & Inn in Grants Pass (United States of America)
An outstanding all-in-one management solution
Operations Director from 25-49 room Boutique in Cancun (Mexico)
The system that revolutionized the hospitality industry as a whole.
Manager from 10 to 24 room Boutique in Zipolite (Mexico)
Cloudbeds is the number 1 customer management system for hostels!!
Marketing Manager from 10 to 24 room Hostel in Pai (Thailand)
The speed with which my team can resolve income, expenditures, housekeeping department, billing, etc, very good product.
GM from 50-74 room City Center Hotel in BuenosAires
Without Cloud beds you are blind to a world of possibilities
Director General from 25-49 room Boutique in Holbox (Mexico)
Easy to use all-in-one solution with loads of functionality for hostels
Managing Director from 25-49 room Boutique in Chur (Switzerland)
Expert Q&A and Partner Recommendations
Submit RecommendationWhat does this product or service do well?
Cloudbeds excels in providing an all-in-one property management solution that simplifies and streamlines daily operations for hospitality businesses. Its intuitive interface and robust feature set—spanning reservations, guest management, and reporting—make it a powerful tool for properties of all sizes. Cloudbeds also stands out for its seamless integrations with a wide range of third-party applications, enabling hotels to customise and enhance their tech stack effortlessly. Additionally, the platform’s commitment to innovation and user-friendly design ensures an efficient experience for staff while improving the overall guest journey.
Showing all answers to: "What does this product or service do well?"
What differentiates this product or service from the competition?
Cloudbeds sets itself apart through its truly unified platform, which eliminates the need for multiple disjointed systems by integrating property management, channel management, and booking engine capabilities into one seamless solution. Its commitment to automation and ease of use reduces administrative burdens, allowing hoteliers to focus on delivering exceptional guest experiences. Furthermore, Cloudbeds’ extensive integration marketplace and strong customer support make it adaptable to a wide range of property types, ensuring scalability and customisation that many competitors struggle to match. Its forward-thinking approach to technology and global reach make it a standout choice in the hospitality tech space.
Showing all answers to: "What differentiates this product or service from the competition?"
Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you’re considering Cloudbeds, my advice would be to take full advantage of its all-in-one platform by thoroughly exploring its integrations and automation features. This will not only streamline your operations but also save significant time and effort for your team. Ensure you engage with their customer support team during onboarding to customise the system for your specific needs—this will maximise the platform’s potential and ensure a smoother transition for your property. Cloudbeds works best when you leverage its full suite of tools to create a seamless and efficient operational workflow.
Showing all answers to: "Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?"
News
Cloudbeds
1 week ago
Cloudbeds’ ‘The Turndown’ podcast returns for Season 3
Cloudbeds
2 weeks ago
Cloudbeds unveils 2025 State of Independent Lodging Report
Cloudbeds
3 weeks ago
Cloudbeds and Duetto Announce Strategic Partnership to Drive Innovation in Hotel Revenue Optimization
Cloudbeds
1 month ago
Cloudbeds and Sabre Hospitality Announce Strategic Partnership to Streamline Hotel Reservations and Optimize Distribution
Cloudbeds
1 month ago
HP Hospitality's Success with Cloudbeds: Streamlining Operations and Driving Direct Bookings
Cloudbeds
1 month ago
Modernizing Hostel Operations: Wandery's Path to Automation and 5-Star Guest Satisfaction
Cloudbeds
2 months ago
Safestay Selects Tech Leader Cloudbeds As Part Of Its “Platform For Growth” Strategy
Cloudbeds
2 months ago
Poor Hotel Tech Is Affecting Employee Retention, Cloudbeds Finds
Cloudbeds
2 months ago
Cloudbeds named Best Hotel Management Software in the 2025 HotelTechAwards
Cloudbeds
3 months ago
Cloudbeds helps multiprop group TTM Hospitality run a seamless and ‘contactless’ operation
Cloudbeds
3 months ago
‘The future of hospitality lies in differentiation and smart technology,’ says Cloudbeds
Cloudbeds
3 months ago
Cloudbeds empowers La Palmilla’s contactless vision and elevates its group and event stays
Cloudbeds
3 months ago
Transforming Hospitality at Doolin Inn with Cloudbeds
Cloudbeds
4 months ago
Cloudbeds Ranked Among North America’s Fastest-Growing Companies On The 2024 Deloitte Technology Fast 500™
Cloudbeds
4 months ago
Hotel Sóller uses Cloudbeds to simplify operations and elevate guest satisfaction
Cloudbeds
4 months ago
Cloudbeds’ flexibility helps multip-prop group Sweet Accommodations enhance its guest experience
Cloudbeds
4 months ago
Sojern and Cloudbeds Announce New Integration at World Travel Market 2024
Cloudbeds
4 months ago
Inn-Flow Announces PMS Integration with Cloudbeds
Cloudbeds
5 months ago
Cloudbeds Unveils Industry’s First ‘Smart Hospitality Engine’, Powered By Causal And Multimodal AI
Cloudbeds
5 months ago
The Acoma House: Optimizing operations & maximizing revenue with Cloudbeds and Atomize
Cloudbeds
5 months ago
Cloudbeds’ ease of use and pricing intelligence help optimize White Goose Hotel’s operations and revenue
Cloudbeds
5 months ago
The Sunlight Group boosts direct bookings & smarter, data-driven decisions with Cloudbeds
Cloudbeds
5 months ago
STS Cloud and Cloudbeds Unveil Powerful Integration to Transform Hotel Group Sales and Event Operations
Cloudbeds
5 months ago
Club Balai Isabel doubles occupancy and drives more direct bookings with Cloudbeds
Cloudbeds
5 months ago
Cloudbeds Integrates PXier To Enhance Sales, Catering, And Spa Management Capabilities
Cloudbeds
5 months ago
Cloudbeds And Mirai Join Forces To Transform Hotel Distribution And Marketing
Cloudbeds
5 months ago
Cloudbeds' connectivity and experience with hostels boost Ô de Casa's operations
Cloudbeds
5 months ago
Cape Shark Villas improves efficiency, distribution, and guest experience with Cloudbeds
Cloudbeds
6 months ago
Cloudbeds Appoints Marta Perez To Spearhead Sales Growth In The Americas
Cloudbeds
6 months ago
Cloudbeds To Usher In The Era Of ‘Decision Intelligence’ At Upcoming Passport Conference
Cloudbeds
6 months ago
Hotel Quellenhof modernizes operations and drives revenue with Cloudbeds
Cloudbeds
7 months ago
Cloudbeds Redefines PMS with Native Business Intelligence for Hoteliers
Cloudbeds
9 months ago
SiteMinder And Cloudbeds Partner To Create New Distribution And Revenue Opportunities For Hotels
Cloudbeds
10 months ago
Cloudbeds And Cendyn Partner To Enhance Hotel Revenue And Guest Experience
Cloudbeds
11 months ago
The State of Independent Lodging Report 2024
Cloudbeds
11 months ago
The State of Independent Lodging Report 2024
Cloudbeds
11 months ago
Cloudbeds Unveils Inaugural State Of Hostels Report
Cloudbeds
1 year ago
The J Collection switches from a legacy PMS to gain efficiency with Cloudbeds
Cloudbeds
1 year ago
SHR and Cloudbeds Partner to Transform Hospitality Management
Cloudbeds
1 year ago
Cloudbeds and IDeaS Forge Innovative Partnership to Deliver an Integrated Revenue and Hospitality Management Solution
Cloudbeds
1 year ago
Cloudbeds Unveils Annual State Of Independent Lodging Report
Cloudbeds
1 year ago
Cloudbeds Announces Strategic Partnership With Amadeus iHotelier®
Cloudbeds
1 year ago
Cloudbeds Partners with Hopper for Direct Channel Connection
Cloudbeds
1 year ago
The One Hostel uses the Cloudbeds API to seamlessly boost revenue and the guest experience
Cloudbeds
1 year ago
Cloudbeds’ reliability and ease-of-use help drive growth for this group of hostels
Cloudbeds
1 year ago
Up Hoteles expands its portfolio and redefines midscale hotel management with Cloudbeds
Cloudbeds
1 year ago
Cloudbeds Strengthens Position as a Market Leader, Adding 5,500 New Properties in 2023
Cloudbeds
1 year ago
Cloudbeds helps Hotel McCoy streamline payments and better manage revenue
Cloudbeds
1 year ago
Urbana Sathorn reduces reliance on OTAs and increases direct bookings by 40%
Cloudbeds
1 year ago
South Wind Motel revives the mid-century motel experience backed by modern technology
Cloudbeds
1 year ago
Pousada da Praia de Caraíva resolved overbookings and reached 90% occupancy with Cloudbeds
Cloudbeds
1 year ago
The luxury Brannan Cottage Inn bounced back to 90% occupancy with Cloudbeds
Cloudbeds
1 year ago
Within 2 months, this hotel group saved 60% on software costs and increased direct bookings by 12%
Cloudbeds
1 year ago
Cloudbeds Doubles Down on Commitment to the Mexican Hospitality Industry with New Partnerships and Product Innovation
Cloudbeds
1 year ago
Bogentrakt Hostel Maximizes revenue with Cloudbeds' Split Inventory feature
Cloudbeds
1 year ago
The Casetta group drives higher revenue, reviews, and guest experience with Whistle for Cloudbeds
Cloudbeds
1 year ago
Alma Maya Resort uses Cloudbeds automation to build unforgettable guest experiences in the heart of the Mayan Jungle
Cloudbeds
1 year ago
Yugo optimizes pricing and group occupancy with Cloudbeds
Cloudbeds
1 year ago
Roadside Hospitality expands its portfolio with the help of Cloudbeds
Cloudbeds
1 year ago
With smarter pricing, Picton Harbour Inn increased both occupancy and revenue
Cloudbeds
1 year ago
Two Oxford hotels increase direct booking rates by over 25% with Cloudbeds
Cloudbeds
1 year ago
Nay Palad Hideaway streamlines operations and embraces automation using Cloudbeds
Cloudbeds
1 year ago
The ZERO Hotels delivers an unparalleled lodging experience powered by Cloudbeds
Cloudbeds
1 year ago
Himmapana Villas eliminates overbookings and grows direct bookings with Cloudbeds
Cloudbeds
1 year ago
Cloudbeds Expands Proprietary Payment Solution to More Than 36 Countries
Cloudbeds
1 year ago
Cloudbeds Announces Partnership With Vrbo
Cloudbeds
1 year ago
Cloudbeds Announces Integrations with Leading Point of Sales (POS) Solutions to Expand Cloudbeds Marketplace
Cloudbeds
2 years ago
Cloudbeds Launches Inaugural State of Independent Lodging Report
Cloudbeds
2 years ago
Cloudbeds Partners with Leading Revenue Management Systems
Cloudbeds
2 years ago
Cloudbeds Shares Industry Trends and Predictions in 2023 Hotel Tech Report Buying Guide for Property Management Systems
Cloudbeds
2 years ago
Flor Parks increases direct bookings and drives more reviews with Cloudbeds.
Cloudbeds
2 years ago
Playpark Hospitality Automates Operations and Modernizes the Guest Experience with Cloudbeds
Cloudbeds
2 years ago
How Cloudbeds' HMS Power The Pad’s Innovative Hybrid Hospitality Model
Cloudbeds
2 years ago
Cloudbeds Amplify, New Digital Marketing Solution, Launches Worldwide to Help Lodging Businesses Win More Bookings
Cloudbeds
2 years ago
Cloudbeds Reveals Top 10 Revenue-Generating Distribution Channels for Lodging Businesses in the United States
Cloudbeds
2 years ago
Introducing Whistle for Cloudbeds: The New Guest Engagement Solution Powered by Cloudbeds
Cloudbeds
2 years ago
The Big Book of OTAs
Cloudbeds
2 years ago
Cloudbeds Publishes ‘Big Book of OTAs,’ Unveils Top Performing Distribution Channels and Strategic Guide to Driving Growth
Cloudbeds
2 years ago
Cloudbeds Acquires Whistle, Moves to Solve Friction in Guest Journey
Cloudbeds
2 years ago
Introducing Cloudbeds Amplify: The Intelligent Digital Marketing Solution Driving More Direct Bookings for Independent Hoteliers
Cloudbeds
2 years ago
Cloudbeds Earns Spot on Forbes' List of America's Best Startup Employers for Second Consecutive Year
Cloudbeds
2 years ago
Cloudbeds Releases New Guide For Future-Proofing Every Type of Lodging Business
Cloudbeds
2 years ago
Cloudbeds and Hero Travel Partner to Distribute Unique Independent Properties Through Australia’s Fastest-Growing Youth Adventure Channel
Cloudbeds
3 years ago
Hotel Payment Software Selfbook Valued at $300m after Series A Extension
Cloudbeds
3 years ago
Cloudbeds Raises $150M In Funding to Support Rapid Company Growth
Cloudbeds
3 years ago
Cloudbeds Grows in Europe Focusing on the Spanish Market as it Contributes to Hotel Industry Relaunch
Cloudbeds
4 years ago
Cloudbeds’ Global Sentiment Survey of Independent Hoteliers Reveals That Caution Remains but 64% Expect Doors to be Open by August
Cloudbeds
5 years ago
Hotel Tech Company Launches Covid-19 Support Platform
Cloudbeds
5 years ago
Cloudbeds raises $82M in growth capital to drive the future of hospitality technology
More About Cloudbeds
Cloudbeds is a cloud-based hospitality management software that helps hoteliers and independent property owners streamline their operations and maximize revenue. It offers a range of functionality, including a property management system (PMS), channel manager, booking engine, revenue management, and online booking capabilities. Cloudbeds' PMS enables front desk staff to manage reservations, check-ins, and occupancy in real-time, while the channel manager integrates with popular online travel agencies (OTAs) like Booking.com, Expedia, and Airbnb to ensure that rates and availability are always up-to-date across all channels. The booking engine allows for commission-free direct bookings, while the revenue management tool helps optimize pricing to increase profitability. Cloudbeds also offers integrations with other hospitality software and services, such as Stripe for payment processing, Siteminder for channel management, and various messaging and email marketing platforms to enhance the guest experience. The software's user-friendly interface and customizable templates make it easy to set up workflows, invoicing, and other back-office tasks. The company also provides customer support through a dedicated support team, knowledge base, and Cloudbeds University, which offers training and resources for users to maximize the software's functionality. Cloudbeds reviews indicate that users appreciate the ease of use, overall functionality, and helpful support team. Cloudbeds' hotel management system is suitable for a range of properties, including hotels, hostels, and vacation rentals. Its automation capabilities help reduce overbooking, while the guest communication tools help improve the guest experience. With its real-time functionality and integrations with popular OTAs, Cloudbeds is an effective solution for any property looking to streamline their operations and increase revenue.
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Cloudbeds has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.