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Ratings Snapshot
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Ranked #1 out of 54 in Hotel Management Software
Cloudbeds has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn moreCloudbeds HMS Overview
Cloudbeds HMS Overview
Cloudbeds is an easy-to-use hotel management suite that offers hoteliers and hosts a centralized solution to help run their property simply and effectively. With Cloudbeds, you have one login, one system that is always in sync. Our suite includes a PMS, Booking Engine, Channel Manager and Marketplace with 300+ connections, Revenue Management Tool, and Payments. Trusted by thousands of hosts in ov...
About Cloudbeds View website
Founded in 2012 | Headquarters in San Diego United States | 553 employeesCloudbeds is the fastest growing hospitality management software suite in the world, providing tools to manage properties of all types and sizes. Trusted by tho...
Other Products by Cloudbeds
Integrates with
- Marketplaces & Integrators
- Business Intelligence
- Channel Managers
What customers love about Cloudbeds HMS
Owner from Boutiques in Český Krumlov (Czechia)
The look is simple, but it can do everything. Drag and drop reservations from room to room. Edit pricing in seconds. Need client info for a checkout? It's in front of your eyes in seconds. There's no waiting for any...
Managing Partner from Boutiques in Mombasa (Kenya)
The dashboard in MyFrontDesk is very informative on what is happening for the day, right to the point. The drag and drop feature is a great feature to have, it allows you to click and get the guest reservation informa...
Hostel Manager from Vacation Rentals & Villas in Prague (Czechia)
constantly improving trying to become fully independent (in terms of having all necessary information and tools in one frontdesk very fast and great service intuitive use of the software
Expert Q&A and Partner Recommendations
What does this product or service do well?
Based on our common clients feedback they confirm that Cloudbeds is a great tool with a really good user experience: it looks simple but it allows the host to do a ton of stuffs. The dashboard gives you a ton of info, easy to setup and change prices in a few seconds. Always offering a high support s...
by Gianluca Cortese (Chekin) on December 10, 2021
See more answers (31)What differentiates this product or service from the competition?
It's one of the most dynamics in the market for sure. Always looking to improve current features and release new ones. One of the best advantages compared to other solutions is for sure that Cloudbeds is entirely vertically integrated: no need to get a software to handle the booking engine, another ...
by Gianluca Cortese (Chekin) on December 10, 2021
See more answers (31)Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?
If you are looking for a fully integrated solution Cloudbeds is a great option! You can have a booking engine, a channel manager and a PMS all in one tool, it will make your life way easier. Also, make sure you will always receive all the attention needed from its support team.
by Gianluca Cortese (Chekin) on December 10, 2021
See more answers (31)Clients & references
References & testimonials
Cloudbeds has provided me great tools to run my operation more effectively and save me a lot of time. It allows me to have more time and resources to focus on my guest's experience
Functional, practical and responsive. Cloudbeds has streamlined front of house procedures and continues to provide transparent rate management behind the scenes – we love it!
Active Markets
- Antarctica
- Oceania
- North America
- South America
- Europe
- Asia Pacific
- Middle East
- Africa
- United States of America
- Brazil
- Mexico
- Canada
- Australia
- Colombia
- Thailand
- India
- Philippines
June 17, 2022
Cloudbeds HMS Review: Awesome
Manager from Other in Rock Valley (United States of America)
What do you like most?
I like that it is so easy to work with, in the system. Also I like that I can get it on my phone and at home.
What do you dislike or think could be improved?
Just would like to talk someone occasionally when needed on the spur of the moment when something is not working and the customer is waiting.
June 06, 2022
Cloudbeds HMS Review: Is a great software, very easy to explain for new employees and really makes it easy work with OTA's
Front Office Agent from Other in San Jose (United States of America)
What do you like most?
I really like the guest registration process that includes personalized information display and even a picture if you want it. We can manage our OTA channels from the dashboard and even send reservation ...
What do you dislike or think could be improved?
For now I can't said something that I don't like it, even I like the way the give to you support when they implement the system plus give advice how to do or make it work better for your property. I read ...
June 06, 2022
Cloudbeds HMS Review: The best software for hotels
Frontdesk from Other in Tepoztlán (Mexico)
What do you like most?
Incredible program that helps to organize reservations, avoids errors or overbooking. It definitely allows the user to perform all the necessary tasks so that their reservations are assigned correctly.The...
What do you dislike or think could be improved?
Could only be improved by adding the tips charge function in the rooms directly from the software, Poster. Also allow the assignment of rooms with different names to be able to send them to different conf...
May 27, 2022
Cloudbeds HMS Review: Great tools for a mid size resort
Manager from Resorts in (Indonesia)
What do you like most?
- Integration of channel manager, rates, availability and invoicing. Very easy to use.The system is very intuitive and easy to adapt to needs. Possibility to integrate to the facebook page or website for ...
What do you dislike or think could be improved?
The main thing I would like to see, is being able to make invoices from house accounts. Having outside guests for dinner, Spa or Diving (in our case), it would be a great bonus if we could create invoices...
May 27, 2022
Cloudbeds HMS Review: Cloudbeds is the best software to manage a hotel, elevate every aspect of my property!
Revenue Manager from Other in Tepoztlán (Mexico)
What do you like most?
Channel Manager, PMS & Hotel Management in ONE with the best value/cost in the market. Assignments, distribution and optimize the reservations is very easy, reporting the data to take important decisions....
What do you dislike or think could be improved?
I would like that in the calendar part there was a way to have a header on each day to highlight holidays or something important on a certain day. I love Cloudbeds University because It helps me train new...
May 26, 2022
Cloudbeds HMS Review: Best one so far
Owner from Hostels in Tambon Pak Nam (Thailand)
What do you like most?
1) Ease of use 2)support 3)Help for payment relief during Covid 4) Always keep pace with new technology. 4) Always improve the system.
What do you dislike or think could be improved?
1) Bulk edit in housekeeping section. 2) Excursion ticket issuing integration. 3)In house online check in function. 4) In House Guest communication.
Pricing
HotelTime PMS
Property Management SystemsFully featured cloud-based PMS system with more than 550 customers in 16 countries world-wide.
Manager from Hostels in Chicago (United States)
I love that Cloudbeds is entirely vertically integrated so there's no need to get one company to handle the booking engine, one for the channel manager, one for PMS. Cloudbeds has it all.