Little Hotelier

Ranked 3 (out of 54) in Hotel Management Software

Hotel Management Software

Hotel software that makes it easy for every small property to succeed.

Ratings Snapshot

Certificate of Excellence
Read 360 reviews
89%
Recommend
HTR Score icon
HT SCORE
95 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn more
Reviews Summary

Ranked #3 out of 54 in Hotel Management Software

Ease of Use
4.4/5
ROI
4.3/5
Implementation
4.2/5
Customer Support
4.4/5
Verified Customer Support

Little Hotelier has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more
Most popular for
  • Bed & Breakfast & Inns 73 verified reviews
    88%
  • Boutiques 70 verified reviews
    86%
  • Vacation Rentals & Villas 53 verified reviews
    88%
  • Motels 43 verified reviews
    86%
  • Luxury Hotels 25 verified reviews
    90%
  • Extended Stay & Serviced Apartments 21 verified reviews
    90%
  • Resorts 18 verified reviews
    88%
  • Hostels 10 verified reviews
    86%
  • City Center Hotels 7 verified reviews
    90%
  • Limited Service & Budget Hotels 6 verified reviews
    97%

Little Hotelier Overview

Little Hotelier Overview

Designed from the ground up to meet the needs of small businesses, Little Hotelier is the one hotel software that makes it easy to manage your property, attract more guests, convert direct bookings, maintain your website and take online payments. We give you all the tools you need to run your business your way - even a mobile app to use on-the-go. Our platform is simple, our set-up is quick, and 2...

About Little Hotelier View website

Founded in 2012 | Headquarters in | 700 employees

Integrates with

  • Channel Managers
  • Upselling Software
  • Marketplaces & Integrators
Browse integrations (24 verified)

What customers love about Little Hotelier

Like 89% recommend

Hotel Owner from Extended Stay & Serviced Apartments

1. User friendly and very usefully 2. Easy connectivity with various booking channels 3. Up to date with the latest version being on cloud 4. Willingness to improve, open and interested to suggestions 5. Articles se...

Head of Reservations from Vacation Rentals & Villas

Ease of use Downloadable data Flexibility in moving guests and reservations Useful if managing a few properties but not very adaptable to professionally run companies.

Hotel Owner from Bed & Breakfast & Inns

Overall does the same as any other system i have tried there is not much between them functionally.

Hotel Owner from Extended Stay & Serviced Apartments

User friendly, covers most of the hotel needs for reservations management. The team is very open to improve and listen to the customers needs.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

Simple, great technology you can rely, with great customer support. An all in one PMS, channel manager and booking engine that is easily deployed on your website. Sign up with their merchant to take payments on their PMS and your website.

by Sandra Bastos (B&B Consulting) on October 29, 2021

See more answers (1)
Question:

What differentiates this product or service from the competition?

Answer:

The technology is first class and delivers meaning peace of mind when running your hotel, with no risks of overbookings. All their technology is developed on site and with the chance to connect to third parties.

by Sandra Bastos (B&B Consulting) on October 29, 2021

See more answers (1)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

If you want something simple, straightforward, reliable and with no headaches, littlehotelier is the perfect solution. The all in one solution that works and it's easy and intuitive. I have worked many years with littlehotelier and it still is my fist choice for my customers.

by Sandra Bastos (B&B Consulting) on October 29, 2021

See more answers (1)
User avatar image User avatar image
Recommended by

Features

Want to go behind the scenes and see how Little Hotelier works?

Clients & references

References & testimonials

Testimonial avatar
Little Hotelier has been a great tool for us as newcomers to the hospitality and accommodation industry, by making things simple and streamlined
Vicki Eggert Manager at the Eastend Studio Apartments
Testimonial avatar
Little Hotelier saves double booking, manages and tracks payments, manages reporting excellently, (and offers) continuous improvement. It saves time as an all in one solution.
Nola Bliss Owner at the The York Palace Accommodation

Featured partners

Brand image
Brand image
Brand image
Brand image
Brand image
Brand image

Awards & Certifications

techAwards empty image

Little Hotelier doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
VERIFIED MARKETS
  • Australia
  • United States of America
  • Mexico
  • Spain
  • New Zealand
  • United Kingdom
  • Indonesia
  • Canada
  • Thailand

360 Verified Little Hotelier Reviews

Likelihood to Recommend
Filter by property type
Filter by geography

May 20, 2022

Little Hotelier Review: Such an easy platform to use

owner/operator from Vacation Rentals & Villas in Bambra (Australia)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I love the ability to carry bookings with me everywhere I go. The interface with phone/iPad and desktop is great. Easy to personalise and make amendments to email proformas to keep our unique vibe going w...

What do you dislike or think could be improved?

The mobile app is a bit tricky. When I receive a notification I find that I can’t find the info when opening the app.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 19, 2022

Little Hotelier Review: Very good support!

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

Every time I have a question about the system, I have quick and good support from the online team. If I'm not online when they answer the chat, I can keep the conversation using e-mail. The assistance is ...

What do you dislike or think could be improved?

It would be nice if the system had an option to forget cancelled or not checked-in reservations in the #report .

Customer Support
5
Ease of Use
4
Value for money
n/a
Implementation
5

May 18, 2022

Little Hotelier Review: Automatic reservation system, easier to add a direct reservation, confirmations and much more.

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

I love that when I want to add a reservation but with several rooms, it allows me to add all the rooms I want with the same name with the press of a single button!!! without having to book one by one, per...

What do you dislike or think could be improved?

Well, everything is fine, although I would like there to be a filter in the reports part of the rooms that have been reserved with breakfast, and thus not have to search and review one by one, in our case...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5

May 18, 2022

Little Hotelier Review: Clunky, outdated and laborious

Recommend 3/10
Full blue star
Half blue star
Empty blue star
Empty blue star
Empty blue star

What do you like most?

Once you have loaded everything, it’s pretty easy to use. I really have nothing more to say. The product functions, beyond that there is nothing.

What do you dislike or think could be improved?

This should all be incorporated into the booking button. The fact you have to do everything twice is why I gave it a low score

Customer Support
4
Ease of Use
1
Value for money
5
Implementation
1
arrow review On May 19, 2022 Ereena R. from Little Hotelier replied:
 Hi Dave,
Thank you for taking the time to share your experience with us - we read every single respo... 

May 18, 2022

Little Hotelier Review: Booking engine

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

Their response is swift and they help us with great hospitality and service which make us comfortable whatever our question is

What do you dislike or think could be improved?

Maybe they could improve the phone connection. because sometimes their voices can't be heard well and the connection cuts suddenly (probably bcs of the bad weather)

Customer Support
4
Ease of Use
4
Value for money
4
Implementation
4

May 18, 2022

Little Hotelier Review: It's a good service that can be used for every single little hotel in the world.

Recommend 9/10
Full blue star
Full blue star
Full blue star
Full blue star
Half blue star

What do you like most?

It's easy to use. The Channel Manager really help us to run the business. The best is that almost everytime we can find a solution in the program really fast. Also the calendar that you bring out all the ...

What do you dislike or think could be improved?

Something that I think they need to improve is that each sales channel (booking.com, Airbnb, etc.) asks for certain information that the "little hotelier" software already has. The problem is that you don...

Customer Support
2
Ease of Use
5
Value for money
5
Implementation
4

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Recent articles

Profile empty

Little Hotelier doesn’t have any recent coverage yet

Resources & reports

Profile empty

Little Hotelier doesn’t have any free e-books or reports available

Popular Little Hotelier Integrations

View all (24 Little Hotelier Integrations)