Little Hotelier

4.5 (912 REVIEWS)

HTR Score icon
HT Score  
97 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
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Little Hotelier

4.5 (912 REVIEWS)

Ranked 2 (out of 66) in Hotel Management Software

2024 Finalist HotelTechAwards

Hoteliers voted Little Hotelier as the #2 Hotel Management Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

The leading all in one software for small properties

User avatar image User avatar image User avatar image

Ratings Summary

4.5
Very Good
Ease of Use
4.5/5
Customer Support
4.4/5
ROI
4.3/5
Implementation
4.3/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Little Hotelier is the #2 most trending product in the Hotel Management Software category (out of 66) and the #107 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Little Hotelier has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Little Hotelier as the #2 Hotel Management Software provider in the 2024 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Ht score logo
97 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
About Little Hotelier
Founded in 2012 | Headquarters in | 700 employees
Little Hotelier is used by a global community of small businesses to make more revenue via the world's best distribution network. While also giving them more control through centralised reservation, guest, rate and payment management. Whether it's from a desktop or mobile device, we'll keep your business perfectly in sync. And as the only all-in-one with pricing and property insights included, Little Hotelier customers have all the tools they need to run their property confidently in one system. That’s why every hour, a small property chooses Little Hotelier.

Capabilities

Front desk software

Booking engine

Channel Manager

App store

Mobile app

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Pricing

Average

This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.

Little Hotelier Average Little Hotelier

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No matching results

16

Success Stories

2

References

6

Featured Customers

Success Stories

profile-carrusel-screenshot

Country Dome Suites stays in control with the Little Hotelier Mobile App

Bellville (United States of America)

profile-carrusel-screenshot

Tiu Oasis Lombok’s direct bookings soar 35% thanks to Little Hotelier

Kecamatan Pujut (Indonesia)

profile-carrusel-screenshot

7SEAS Cottages improves service and efficiency with Little Hotelier

Kecamatan Pemenang (Indonesia)

profile-carrusel-screenshot

Pimali Resort and Training Centre drives successful youth hospitality mission, supported by Little Hotelier

Tambon Phra That Bang Phuan (Thailand)

profile-carrusel-screenshot

The Blazing Donkey Hotel drives up to 50% direct bookings with Little Hotelier

Eastry (United Kingdom)

profile-carrusel-screenshot

Little Hotelier solves inventory management and helps Nutan Hotel Lombok achieve occupancy increase

Kecamatan Selaparang (Indonesia)

profile-carrusel-screenshot

Istanaku Hotel & Guesthouse stays ahead of the game with Little Hotelier

Kecamatan Wenang (Indonesia)

profile-carrusel-screenshot

A 25% jump in direct bookings for Best E Villas with Little Hotelier

Prospect (Barbados)

profile-carrusel-screenshot

How the switch to Little Hotelier helped Hotel Taverne save time and generate more bookings

Obertauern (Austria)

profile-carrusel-screenshot

Omah Angkul Angkul overcomes double booking challenges with Little Hotelier

Kecamatan Lembang (Indonesia)

profile-carrusel-screenshot

Cocklebury Farm creates efficient processes and a personalised guest experience with Little Hotelier

(United Kingdom)

profile-carrusel-screenshot

Guesthouse Sternen is going digital with Little Hotelier

Waldshut (Germany)

profile-carrusel-screenshot

Tree House Lodge maximises bookings and efficiency with Little Hotelier

Kecamatan Kuta Selatan (Indonesia)

profile-carrusel-screenshot

Paradise Garage Komodo says goodbye to manual work thanks to Little Hotelier

Kecamatan Komodo (Indonesia)

profile-carrusel-screenshot

The Chalet Guesthouse and Studio sees immediate benefits with Little Hotelier’s new mobile app

Medlow Bath (Australia)

profile-carrusel-screenshot

Little Hotelier’s New Mobile App is a Welcome Upgrade for Samui Bayside Luxury Villas

(Thailand)

Popularity by Segment

Size

419 | X-Small (1-9 room)

307 | Small (10-24 room)

88 | Medium (25-74 room)

10 | Large (75-199 room)

1 | X-Large (200+ room)

Country

202 | Australia

109 | Mexico

99 | Thailand

85 | United States of America

56 | Spain

49 | Indonesia

46 | United Kingdom

33 | New Zealand

22 | Canada

21 | Philippines

17 | Costa Rica

12 | Malaysia

11 | Morocco

11 | Germany

10 | Chile

8 | Colombia

7 | Italy

6 | Cambodia

5 | France

5 | Argentina

5 | Peru

4 | Seychelles

4 | Guatemala

4 | Tanzania

4 | Panama

4 | Ireland

3 | Austria

3 | Brazil

3 | Greece

3 | Portugal

3 | El Salvador

3 | Virgin Islands, U.S.

3 | Romania

2 | Belgium

2 | Jamaica

2 | Ecuador

2 | Barbados

2 | Cook Islands

2 | South Africa

2 | Switzerland

2 | Guernsey

2 | Norway

2 | Kenya

2 | Puerto Rico

2 | Dominican Republic

2 | Turkey

1 | Singapore

1 | Bulgaria

1 | Belize

1 | Andorra

1 | Nigeria

1 | Laos

1 | Bolivia

1 | Sweden

1 | Fiji

1 | Mauritius

1 | Isle of Man

1 | Luxembourg

1 | Sao Tome and Principe

1 | Finland

1 | Vanuatu

1 | Taiwan

1 | Poland

1 | Bermuda

1 | Anguilla

1 | Grenada

1 | Ghana

1 | Oman

1 | Jersey

Type

233 | Bed & Breakfast & Inns

194 | Boutiques

149 | Vacation Rentals & Villas

98 | Resorts

70 | Motels

66 | Hostels

63 | Luxury Hotels

39 | Extended Stay & Serviced Apartments

33 | Limited Service & Budget Hotels

29 | City Center Hotels

10 | RV Parks & Campgrounds

8 | Airport/Conference Hotels

6 | Branded Hotels

2 | Casinos

Region

239 | Oceania

216 | North America

190 | Asia Pacific

157 | Europe

62 | South America

27 | Africa

15 | Central America

3 | Middle East

Category

912 | Hotel Management Software

Hotelier Rating

Excellent
654
Very Good
130
Average
76
Poor
27
Terrible
25

Property Size

  • X-Small (419)
  • Small (307)
  • Medium (88)
  • Large (10)
  • X-Large (1)

Country

  • Australia
    Australia
    (202)
  • Mexico
    Mexico
    (109)
  • Thailand
    Thailand
    (99)
  • United States of America
    United States of America
    (85)
  • Spain
    Spain
    (56)
  • Indonesia
    Indonesia
    (49)
  • United Kingdom
    United Kingdom
    (46)
  • New Zealand
    New Zealand
    (33)
  • Canada
    Canada
    (22)
  • Philippines
    Philippines
    (21)
  • Costa Rica
    Costa Rica
    (17)
  • Malaysia
    Malaysia
    (12)
  • Morocco
    Morocco
    (11)
  • Germany
    Germany
    (11)
  • Chile
    Chile
    (10)
  • Colombia
    Colombia
    (8)
  • Italy
    Italy
    (7)
  • Cambodia
    Cambodia
    (6)
  • France
    France
    (5)
  • Argentina
    Argentina
    (5)
  • Peru
    Peru
    (5)
  • Seychelles
    Seychelles
    (4)
  • Guatemala
    Guatemala
    (4)
  • Tanzania
    Tanzania
    (4)
  • Panama
    Panama
    (4)
  • Ireland
    Ireland
    (4)
  • Austria
    Austria
    (3)
  • Brazil
    Brazil
    (3)
  • Greece
    Greece
    (3)
  • Portugal
    Portugal
    (3)
  • El Salvador
    El Salvador
    (3)
  • Virgin Islands, U.S.
    Virgin Islands, U.S.
    (3)
  • Romania
    Romania
    (3)
  • Belgium
    Belgium
    (2)
  • Jamaica
    Jamaica
    (2)
  • Ecuador
    Ecuador
    (2)
  • Barbados
    Barbados
    (2)
  • Cook Islands
    Cook Islands
    (2)
  • South Africa
    South Africa
    (2)
  • Switzerland
    Switzerland
    (2)
  • Guernsey
    Guernsey
    (2)
  • Norway
    Norway
    (2)
  • Kenya
    Kenya
    (2)
  • Puerto Rico
    Puerto Rico
    (2)
  • Dominican Republic
    Dominican Republic
    (2)
  • Turkey
    Turkey
    (2)
  • Singapore
    Singapore
    (1)
  • Bulgaria
    Bulgaria
    (1)
  • Belize
    Belize
    (1)
  • Andorra
    Andorra
    (1)
  • Nigeria
    Nigeria
    (1)
  • Laos
    Laos
    (1)
  • Bolivia
    Bolivia
    (1)
  • Sweden
    Sweden
    (1)
  • Fiji
    Fiji
    (1)
  • Mauritius
    Mauritius
    (1)
  • Isle of Man
    Isle of Man
    (1)
  • Luxembourg
    Luxembourg
    (1)
  • Sao Tome and Principe
    Sao Tome and Principe
    (1)
  • Finland
    Finland
    (1)
  • Vanuatu
    Vanuatu
    (1)
  • Taiwan
    Taiwan
    (1)
  • Poland
    Poland
    (1)
  • Bermuda
    Bermuda
    (1)
  • Anguilla
    Anguilla
    (1)
  • Grenada
    Grenada
    (1)
  • Ghana
    Ghana
    (1)
  • Oman
    Oman
    (1)
  • Jersey
    Jersey
    (1)

Region

  • North America
    North America
    (216)
  • Europe
    Europe
    (157)
  • Asia Pacific
    Asia Pacific
    (190)
  • Oceania
    Oceania
    (239)
  • Middle East
    Middle East
    (3)
  • South America
    South America
    (62)
  • Central America
    Central America
    (15)
  • Africa
    Africa
    (27)
2

Software that does not work as promised.

Chief Executive Officer Casaola Mizata from 5 to 9 room Boutique in Mizata (El Salvador)

Verified
25 days ago
The truth is that the channel manager has not served me as well as it should. I have problems with the amounts that come in from Booking.com reservations, since the amounts that come into the calendar are higher, so I have to check them manually on the Booking.com extranet. I have been trying to solve the problem since September, when this...
Country El Salvador
Chief Executive Officer Casaola Mizata
X-Small Hotel
9

Amazing HMS for small hotels and B&B

General Manager from 5 to 9 room Bed & Breakfast & Inn in (Indonesia)

Verified
2 months ago
This is a great product. The calendar view is amazing and it also features great reporting capabilities. The channel manager also works perfectly and it can pass to various OTAs not only the rates but also minimum and maximum stays and other info. We have been using it for the last 6 years and we had not found a better product on the market.
Country Indonesia
General Manager
X-Small Hotel
5

New to LH

Manager from 1 to 4 room Bed & Breakfast & Inn in (United Kingdom)

Verified
4 months ago
The look and feel is good. The ability to add many channels could be useful. Still learning some of the elements.
Country United Kingdom
Manager
X-Small Hotel
Khogulan from Little Hotelier replied
Hi Ian, Thank your for your review. It's good to hear you find our platform easy to operate, user-friendly and has a large of number of OTA channels to connect to. We appreciate your feedback and would love to help, if you would share your issues in further detail. Besides that, we have a feature called Guest Engagement that might help with you guest communications all in one place, kindly head to this link to read more about it (https://www.littlehotelier.com/guest-engagement/). If you are interested in subscribing, please reach out to our team and our team of experts will be happy to assist. Thank you for being with Little Hotelier! We're committed to continuously enhancing your experience with us for the years to come. To your success, Khogulan
10

Excellent System

Owner from 1 to 4 room Resort in Towradgi (Australia)

Verified
4 months ago
We find managing our holiday unit easy and effortless coordinating two separate booking sites which work in sync and enabling to ensure bookings and check outs
Country Australia
Owner
X-Small Hotel
Khogulan from Little Hotelier replied
Hi Jose, Thank you so much for your 5-star review. Little Hotelier was indeed designed to help you manage your small properties effortlessly so we're pleased to hear you are having such a great experience with us. We are happy to share that you are able to connect to VRBO starting this year - please reach out to our customer support for assistance in setting up the channel, if you haven't already. Please do not hesitate to reach out if you have further feedback or encounter any issues and we will assist you promptly. Your satisfaction is our priority, and we're committed to continuously enhancing your experience with Little Hotelier. Warm regards, Khogulan
10

Support Team and Start up in hotelier system

Business from 1 to 4 room Vacation Rentals & Villa in (Thailand)

Verified
4 months ago
They are professional in their work, They always help me to learn faster and solve the problem when i did not know how to use the system
Country Thailand
Business
X-Small Hotel
Khogulan from Little Hotelier replied
Hi Poranit, Thank you so much for your 5-star review. We're pleased to hear you are having such a great experience with us and our customer support team. Regarding the query with your Agoda ID, please reach out to our customer support directly with more details and we will assist you promptly. Your satisfaction is our priority, and we're committed to continuously enhancing your experience with Little Hotelier. Warm regards, Khogulan
10

Great software for independent hotels

Manager from 5 to 9 room Boutique in Mazatlán (Mexico)

Verified
4 months ago
Pricing on this software is incredible for the amount of features available to you as a property administrator. I recommend Little Hotelier over other software. Also, their customer service, chat, and app are glorious.
Country Mexico
Manager
X-Small Hotel
Khogulan from Little Hotelier replied
Hi Alejandro, Thank you so much for your 5-star review and kind recommendation! Little Hotelier was carefully designed to be user-friendly for all users to manage hotel operations effectively at an affordable price point so we're pleased to hear you are having such a great experience with us. We've looked into your issue and we can't seem to replicate it. According to this article by Booking.com VCC's should be valid for 12 months following the check-out date (https://partner.booking.com/en-gb/help/policies-payments/payment-products/everything-you-need-know-about-virtual-credit-cards) If the issue is occurring regularly please reach out to our support team so we can investigate it in more detail. Thank you for being with Little Hotelier! We're committed to continuously enhancing your experience with us for the years to come. Warm regards, Khogulan
9

Very convenient, efficient and reliable software

from 25-49 room Boutique in (Thailand)

Verified
5 months ago
1. work from anywhere 2. easy for all staff levels 3. one touch point to control all online platforms 4. efficient and accurate to manage room availability
Country Thailand
Medium Hotel
Khogulan from Little Hotelier replied
Hi Calypzo, Thank you very much for your great review! We're glad you find Little Hotelier easy to use and operate. Our intention with Little Hotelier has always been to help small property owners run their business seamlessly from a single platform, without worrying about the technical nitty-gritty of managing all connected channels, so we are happy to hear of your pleasant experience. We hear your request to improve our reporting capabilities. Please know that we take our customer feedback seriously - and we will certainly escalate your input to our product team for their attention and possible future improvements. Please do not hesitate to reach out if you have further feedback or encounter any issues and we will assist you promptly. Your satisfaction is our priority, and we're committed to continuously enhancing your experience with Little Hotelier. Warm regards, Khogulan
10

How the switch to Little Hotelier helped Hotel Taverne save time and generate more bookings

Owner from 10 to 24 room Boutique in Obertauern (Austria)

Verified
5 months ago
We were generally very happy with the onboarding and support, and because it was easy to use, we didn’t struggle with the transition at all. It meant that we could start using the new solution right away - and best of all is the true mobile solution which lets us manage our business on the fly via the App, anywhere & anytime!
Country Austria
Owner
Small Hotel
Khogulan from Little Hotelier replied
Hi Walter, Thank you so much for your 5-star review. Little Hotelier was carefully designed to be user-friendly for all users to manage hotel operations effectively and conveniently using our handy mobile app, so we're pleased to hear you are having such a great experience with us. We hear your concerns about redundant processes, we typically upgrade our system in response to customer feedback, and we will escalate your feedback to our product team for future improvements. Please do not hesitate to reach out if you have further feedback or encounter any issues and we will assist you promptly. Your satisfaction is our priority, and we're committed to continuously enhancing your experience with Little Hotelier. Warm regards, Khogulan
10

Good friend of little hotel

Hotel manager from 1 to 4 room Resort in (Thailand)

Verified
5 months ago
Easy to mange room of small hotel. Have mobile application and web application. Able to manage room from everywhere. I like and recommend.
Country Thailand
Hotel manager
X-Small Hotel
Khogulan from Little Hotelier replied
Hi Napat, Thank you so much for your 5-star review. Little Hotelier was carefully designed to be user-friendly for all users to manage hotel operations effectively and conveniently using our handy mobile app, so we're pleased to hear you are having such a great experience with us. It is fantastic to hear your overbookings and manpower management have improved as well. Please do not hesitate to reach out if you have further feedback or encounter any issues and we will assist you promptly. Your satisfaction is our priority, and we're committed to continuously enhancing your experience with Little Hotelier. Warm regards, Khogulan
7

LittleHolier an all-in-one tool for all types of hoteliers.

E-Commerce Manager from 10 to 24 room Bed & Breakfast & Inn in Malay (Philippines)

Verified
5 months ago
What I appreciate the most is the website creation aspect and how the bookings are displayed in the PMS/calendar. This feature facilitates efficient management and optimization of inventory while ensuring precise blockings. The website's back-end stands out for being user-friendly and highly customizable, offering a range of pre-arranged de...
Country Philippines
E-Commerce Manager
Small Hotel
Khogulan from Little Hotelier replied
Hi, First of all, thank you for taking the time to write such a detailed review! We're thrilled to hear that you've been enjoying your experience with Little Hotelier's user-friendly platform and how it has helped you to save valuable time by streamlining your hotel management and processes. Our platform and solutions were created to transform the lives of hoteliers and hearing your feedback truly affirms our core mission. On the other hand, we highly appreciate your invaluable input that will definitely help us in improving our platform further. Dynamic reporting is a key focal point for us and one in which we hope to offer new and exciting developments in the future. We also agree that personalisation is paramount, especially when it comes to forms and guest communications. We would encourage you to check out our guest communication feature called Guest Engagement which may offer the personal touch you a looking for https://www.littlehotelier.com/guest-engagement/ That said, we will carefully consider your other excellent suggestions and feed them to our product team for potential future improvements. Feel free to reach out if you need anything else, as your satisfaction is our top priority. We truly appreciate your support and we're committed to continuously enhancing your experience with us for the years to come. To your success, Khogulan
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Expert Q&A and Partner Recommendations

Submit Recommendation
Question:

What does this product or service do well?

Answer:

As a partner of Little Hotelier, we witnessed their exceptional ability to simplify hotel management for small accommodation providers with a user-friendly interface and comprehensive PMS. The seamless integration with Duve enhances guest engagement and personalization, elevating the overall guest experience.

Question:

What differentiates this product or service from the competition?

Answer:

Little Hotelier differentiates itself through its specialized focus on small accommodations, offering an intuitive, all-in-one platform that aligns perfectly with the operational needs of smaller hotels and B&Bs. Its seamless integration capabilities, particularly with partner platforms like ours, enhance guest engagement and streamline hotel management processes.

Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

Explore and utilize Little Hotelier's specialized features designed for small accommodations. Take advantage of Little Hotelier's user-friendly interface and comprehensive property management system to streamline your operations. Focus particularly on the direct booking tools and distribution management capabilities, as these can significantly enhance your online presence and revenue opportunities.

RecommendationAvatar RecommendationAvatar RecommendationAvatar + 1 recommend
Recommended by
RecommendationAvatar
Ofri Zeiger Marketing Manager @ Duve
RecommendationAvatar
Shona Lochrie Director @ Papaya Consulting
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Sandra Bastos Revenue Manager @ B&B Consulting
RecommendationAvatar
Guillaume Wolf Owner @ Pacific Travel Industry Solutions
RecommendationAvatar
Ofri Zeiger Marketing Manager @ Duve
RecommendationAvatar
Shona Lochrie Director @ Papaya Consulting
RecommendationAvatar
Sandra Bastos Revenue Manager @ B&B Consulting
RecommendationAvatar
Guillaume Wolf Owner @ Pacific Travel Industry Solutions
Are you a consultant or vendor that recommends Little Hotelier? Leave a recommendation

Posts

logo

Little Hotelier

5 months ago

Little Hotelier’s Mobile App Now Giving Performance Insights to Thousands of Small Accommodation Providers with One Look

post image
logo

Little Hotelier

6 months ago

Country Dome Suites stays in control with the Little Hotelier Mobile App

post image
logo

Little Hotelier

6 months ago

Tiu Oasis Lombok’s direct bookings soar 35% thanks to Little Hotelier

post image
logo

Little Hotelier

6 months ago

7SEAS Cottages improves service and efficiency with Little Hotelier

post image
logo

Little Hotelier

6 months ago

Pimali Resort and Training Centre drives successful youth hospitality mission, supported by Little Hotelier

post image
logo

Little Hotelier

6 months ago

The Blazing Donkey Hotel drives up to 50% direct bookings with Little Hotelier

post image
logo

Little Hotelier

6 months ago

Little Hotelier solves inventory management and helps Nutan Hotel Lombok achieve occupancy increase

post image
logo

Little Hotelier

6 months ago

Istanaku Hotel & Guesthouse stays ahead of the game with Little Hotelier

post image
logo

Little Hotelier

6 months ago

A 25% jump in direct bookings for Best E Villas with Little Hotelier

post image
logo

Little Hotelier

6 months ago

How the switch to Little Hotelier helped Hotel Taverne save time and generate more bookings

post image
logo

Little Hotelier

6 months ago

Omah Angkul Angkul overcomes double booking challenges with Little Hotelier

post image
logo

Little Hotelier

6 months ago

Cocklebury Farm creates efficient processes and a personalised guest experience with Little Hotelier

post image
logo

Little Hotelier

8 months ago

Little Hotelier Hosts Global Webinar Series for Small Accommodation Providers to Win Guests Through Insights

post image
logo

Little Hotelier

8 months ago

Guesthouse Sternen is going digital with Little Hotelier

post image
logo

Little Hotelier

1 year ago

Tree House Lodge maximises bookings and efficiency with Little Hotelier

post image
logo

Little Hotelier

1 year ago

Paradise Garage Komodo says goodbye to manual work thanks to Little Hotelier

post image
logo

Little Hotelier

1 year ago

The Chalet Guesthouse and Studio sees immediate benefits with Little Hotelier’s new mobile app

post image
logo

Little Hotelier

1 year ago

Little Hotelier’s New Mobile App is a Welcome Upgrade for Samui Bayside Luxury Villas

post image

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Support

Verified Support

Little Hotelier has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

Less than a day

Recommended

90%

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