Little Hotelier

Ranked 2 (out of 61) in Hotel Management Software

Hotel Management Software

Hotel software that makes it easy for every small property to succeed.

Ratings Snapshot

Certificate of Excellence
Read 602 reviews
90%
Recommend
HTR Score icon
HT SCORE
96 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Reviews Summary

Ranked #2 out of 61 in Hotel Management Software

Ease of Use
4.5/5
ROI
4.3/5
Implementation
4.3/5
Customer Support
4.4/5
Verified Customer Support

Little Hotelier has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

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Most popular for
  • Bed & Breakfast & Inns 171 verified reviews
    89%
  • Boutiques 114 verified reviews
    88%
  • Vacation Rentals & Villas 103 verified reviews
    88%
  • Resorts 59 verified reviews
    89%
  • Motels 58 verified reviews
    87%
  • Luxury Hotels 47 verified reviews
    91%
  • Hostels 30 verified reviews
    87%
  • Extended Stay & Serviced Apartments 26 verified reviews
    89%
  • City Center Hotels 16 verified reviews
    89%
  • Limited Service & Budget Hotels 15 verified reviews
    93%
  • Airport/Conference Hotels 7 verified reviews
    86%
  • RV Parks & Campgrounds 5 verified reviews
    82%
  • Branded Hotels 4 verified reviews
    85%
  • Casinos 1 verified reviews
    100%

Little Hotelier Overview

Little Hotelier Overview

Designed from the ground up to meet the needs of small businesses, Little Hotelier is the one hotel software that makes it easy to manage your property, attract more guests, convert direct bookings, maintain your website and take online payments. We give you all the tools you need to run your business your way - even a mobile app to use on-the-go. Our platform is simple, our set-up is quick, and 2...

About Little Hotelier View website

Founded in 2012 | Headquarters in | 700 employees
Product Modules
PMS Property Management Systems
INCLUDED
Insights Hotel Rate Parity
INCLUDED
Enjoy high-definition visibility of your, and your competitors’ rates so you can take control and find your pricing sweet spot. Little Hotelier shows you how your rooms are being sold across major OTAs, as well as how your rates stack up against your competitors in real-time so you can make more informed pricing decisions.

Integrates with

  • Channel Managers
  • Upselling Software
  • Marketplaces & Integrators
Browse integrations (23 verified)

What customers love about Little Hotelier

Like 90% recommend

Hotel Owner

1. User friendly and very usefully 2. Easy connectivity with various booking channels 3. Up to date with the latest version being on cloud 4. Willingness to improve, open and interested to suggestions 5. Articles se...

Head of Reservations

Ease of use Downloadable data Flexibility in moving guests and reservations Useful if managing a few properties but not very adaptable to professionally run companies.

Hotel Owner

Overall does the same as any other system i have tried there is not much between them functionally.

Hotel Owner

User friendly, covers most of the hotel needs for reservations management. The team is very open to improve and listen to the customers needs.

Read Reviews

Expert Q&A and Partner Recommendations

Question:

What does this product or service do well?

Answer:

It works but needs some updates. Simplified system without all the bells & whistles for small properties at a reasonable cost. Does what it says on the tin. It appears that while improvements are regularly made on other products, LH is not getting the same level of attention. Some tasks are very m...

by Guillaume Wolf (Pacific Travel Industry Solutions) on June 08, 2022

See more answers (2)
Question:

What differentiates this product or service from the competition?

Answer:

Simplified system without all the bells & whistles for small properties at a reasonable cost. Does what it says on the tin. Some tasks are very manual & repetitive. It works but needs some updates.

by Guillaume Wolf (Pacific Travel Industry Solutions) on June 08, 2022

See more answers (2)
Question:

Based on your experience with this product or service, if you could give one piece of advice to a hotelier considering this product or service, what would it be?

Answer:

It appears that while improvements are regularly made on other products, LH is not getting the same level of attention. Some tasks are very manual & repetitive.The support teams also seem less familiar assisting with LH compared to other SiteMinder products.

by Guillaume Wolf (Pacific Travel Industry Solutions) on June 08, 2022

See more answers (2)
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Recommended by

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Want to go behind the scenes and see how Little Hotelier works?

Clients & references

References & testimonials

Testimonial avatar
Little Hotelier has been a great tool for us as newcomers to the hospitality and accommodation industry, by making things simple and streamlined
Vicki Eggert Manager at the Eastend Studio Apartments
Testimonial avatar
Little Hotelier saves double booking, manages and tracks payments, manages reporting excellently, (and offers) continuous improvement. It saves time as an all in one solution.
Nola Bliss Owner at the The York Palace Accommodation

Featured partners

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Awards & Certifications

techAwards empty image

Little Hotelier doesn’t have any awards or certifications

Active Markets

MARKETS SERVED
  • Central America
  • Middle East
  • Africa
  • Antarctica
  • Oceania
  • North America
  • South America
  • Europe
  • Asia Pacific
VERIFIED MARKETS
  • Australia
  • United States of America
  • Mexico
  • Spain
  • United Kingdom
  • New Zealand
  • Indonesia
  • Thailand
  • Canada

602 Verified Little Hotelier Reviews

Likelihood to Recommend
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January 09, 2023

Little Hotelier Review: Very easy and practical

CEO from Other in Ciudad Valles (Mexico)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

one of the best parts is that it manages to synchronize the calendars of other platforms and in this way there is no overselling, it also gives the opportunity to choose different reasons why a room may b...

What do you dislike or think could be improved?

For now, we have not identified an area of opportunity in the system since it is very friendly and easy to use, as well as being very practical through the mobile application.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Mar 03, 2023 Ereena R. from Little Hotelier replied:
 Hi Ena, 

Thank you for sharing your positive experience with the software. It's great to hear that ... 

December 30, 2022

Little Hotelier Review: Reach our and support the none IT end user more frequently.

owner from Bed & Breakfast & Inns in (United Kingdom)

Recommend 4/10
Full blue star
Full blue star
Empty blue star
Empty blue star
Empty blue star

What do you like most?

Front Desk day to day tasks like registering new reservations, adjusting guest rooms, advanced card payments and referencing information about the guests... The colour system for check in, check out etc i...

What do you dislike or think could be improved?

The LH Front Desk, Reports, Check In, Print Registration Forms are missing KEY information. Can you add guest ETA, TOTAL GUESTS IN ROOM. It would also be useful to have guest comments. I mean, why would y...

Customer Support
3
Ease of Use
3
Value for money
4
Implementation
2
arrow review On Mar 03, 2023 Ereena R. from Little Hotelier replied:
 Hi Mark, 

Thank you for sharing your experience with Little Hotelier. It's great to hear that you f... 

December 28, 2022

Little Hotelier Review: Easy to use, but redantant for input the initial/setup data. slowly response from support team.

Owner from Resorts in Tambon Sathan (Thailand)

Recommend 7/10
Full blue star
Full blue star
Full blue star
Half blue star
Empty blue star

What do you like most?

Easy to use, Great report, flexible for adjust room rate, quick look and quick making reservation via mobile application. Able to add more than one user with different right to access the hotel data.

What do you dislike or think could be improved?

Should be set more time for training when start using nad setup the software. Redantant for input the initial/setup data (Front desk, direct booking, and channel management. slowly response from support t...

Customer Support
3
Ease of Use
5
Value for money
3
Implementation
4
arrow review On Mar 03, 2023 Ereena R. from Little Hotelier replied:
 Hi Kobkit, 

Thank you for your review and feedback. We're glad to hear that you find our software e... 

December 21, 2022

Little Hotelier Review: excellent so far

Hotel Feregrino from Bed & Breakfast & Inns in Bernal (Mexico)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The front desk is very easy to use and very useful for all the daily transactions of the hotel

What do you dislike or think could be improved?

That the price amounts come as before where the decimals are as separated as a point and not a comma, since when I download the reports I must manually change the prices so that they are accepted in the a...

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
n/a
arrow review On Mar 03, 2023 Ereena R. from Little Hotelier replied:
 Hi Estela, 

Thank you for sharing your feedback on Little Hotelier! It's great to hear that you fin... 

December 21, 2022

Little Hotelier Review: Set up of our property

Owner from Bed & Breakfast & Inns in Clam Gulch (United States of America)

Recommend 10/10
Full blue star
Full blue star
Full blue star
Full blue star
Full blue star

What do you like most?

The set up process went very smoothly and the expertise of Nancy Albiar and Jacob O'Connor was instrumental in successfully getting started with Little Hotelier software. We were able to set up reservatio...

What do you dislike or think could be improved?

At this time we do not have any recommendations for improvements of the software. We will gladly provide feedback as we become more familiar with the capabilities of the software.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Mar 03, 2023 Ereena R. from Little Hotelier replied:
 Hi Gary, 

Thank you for your positive review and feedback! We are glad to hear that the set-up proc... 

December 21, 2022

Little Hotelier Review: Great service

from Bed & Breakfast & Inns in (United Kingdom)

Recommend 8/10
Full blue star
Full blue star
Full blue star
Full blue star
Empty blue star

What do you like most?

Customer service at its best. I am super excited with the customer service I received durng my stay with you.

What do you dislike or think could be improved?

You can improve on the trial period for new clients so as to get used to using the platform before billing.

Customer Support
5
Ease of Use
5
Value for money
5
Implementation
5
arrow review On Mar 03, 2023 Ereena R. from Little Hotelier replied:
 Hi Adeola, 

Thank you for sharing your feedback. I'm sorry to hear that you have experienced some i... 

Pricing

Freemium (hotel can trial for free)
30 day trial
Monthly subscription (Flat)
Less than $500/month

Recent News & Content

Recent articles

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Resources & reports

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Popular Little Hotelier Integrations

View all (23 Little Hotelier Integrations)