Operations
Operations 中受歡迎
熱門搜尋
最佳 Property Management Systems 的 2025
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
最佳 Staff Collaboration Tools 的 2025
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
最佳 Hotel Accounting Software 的 2025
Tools to manage your hotel's accounting, budgeting and financial planning.
精選應用程式
Revenue Management
Revenue Management 中受歡迎
熱門搜尋
最佳 Revenue Management Systems 的 2025
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
最佳 Channel Managers 的 2025
Distribute your inventory to hundreds of channels to boost occupancy.
最佳 Business Intelligence 的 2025
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
精選應用程式
Marketing
Marketing 中受歡迎
熱門搜尋
最佳 Hotel CRM & Email Marketing 的 2025
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
最佳 Booking Engine 的 2025
The eCommerce shopping cart for your hotel's website.
最佳 Hotel Metasearch Management Software 的 2025
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
精選應用程式
Guest Experience
Guest Experience 中受歡迎
熱門搜尋
最佳 Hotel Guest Apps 的 2025
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
最佳 Contactless Check-in 的 2025
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
最佳 Guest Messaging Software 的 2025
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
精選應用程式
Dormakaba RT Plus
4.6 (20 评论)
HT评分
100 分中的 0 分
Hotel Tech Score 是一个综合排名，包括关键信号，例如：用户满意度、评论数量、评论新近度和供应商提交的信息，以帮助买家更好地了解他们的产品。
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Dormakaba RT Plus
未排名 客房管理系统
94% 推荐度，40 家酒店推荐
Hotel Moselgarten, The Circle Zurich, Bürgenstock Obbürgen 和另外37 家酒店
Bell - AI驅動的產品分析師
我分析了dormakaba的產品評論、專家推薦、功能、定價、整合及其他資訊，以生成以下摘要。
支持
反應迅速
Hoteliers often comment on Dormakaba’s customer support, highlighting both strengths and areas for improvement. Many find the support staff to be knowledgeable and effective, with some expressing satisfaction with the fast service and ability to resolve issues promptly. However, there are recurring concerns about long wait times, especially on weekends and after hours, which are seen as a drawback. Instances where hoteliers were placed on hold for extended periods, such as over 35 minutes, have been reported. Some customers appreciated the 24-hour availability of tech support, while others noted the lack of 24-hour assistance contact as a limitation. Overall, while the support service is praised for its helpfulness and quick responses at times, it faces criticism for accessibility and timeliness during high-demand periods. There are also suggestions for improving connectivity and making it easier for hoteliers to reach an agent quickly.
Sales Coordinator
1 个月前
已验证
... 我个人认为 dormakaba 可以改善他们的呼叫等待时间，我们几乎没有遇到系统和编码器的问题，但在联系客服人员时遇到了麻烦 ...
查看完整评论Sales Coordinator
1 个月前
已验证
... 我个人认为 dormakaba 可以改善他们的呼叫等待时间，我们几乎没有遇到系统和编码器的问题，但在联系客服人员时遇到了麻烦 ...
查看完整评论General Manager
1 个月前
已验证
... 在 Assa Abloy 工作了近 20 年，感觉自己只是一个数字。在 Dormakaba，我们合作过的每个人都超出了预期。 ...
查看完整评论Front Office Manager
1 个月前
已验证
... Germain Muhirwa 今天帮了大忙！他不得不尝试多种方法，但他没有放弃，直到修好为止。他很棒，而且非常耐心。谢谢你，Germain！ ...
查看完整评论General Manager
1 个月前
已验证
... *维护更少。*安装方便。*服务计划。*锁具质量上乘。*支持人员乐于助人。*在线支持乐于助人。我很自豪能在我的房产上使用这款锁具。 ...
查看完整评论General Manager
1 个月前
已验证
... *维护更少。*安装方便。*服务计划。*锁具质量上乘。*支持人员乐于助人。*在线支持乐于助人。我很自豪能在我的房产上使用这款锁具。 ...
查看完整评论自動化
簡化
Hoteliers often highlight the effectiveness of DormaKaba's automation capabilities in the Guest Room Management System, specifically with the RT Plus product. The system excels in automating the process of changing lock codes between guests, which significantly streamlines operations and enhances workflow efficiency. Users appreciate that the task can be accomplished with ease, reducing manual effort and minimizing potential errors, ultimately leading to a smoother guest experience.
General Manager
1 个月前
已验证
... *维护更少。*安装方便。*服务计划。*锁具质量上乘。*支持人员乐于助人。*在线支持乐于助人。我很自豪能在我的房产上使用这款锁具。 ...
查看完整评论整合
已連接
Hoteliers often express concerns regarding the integrations of Dormakaba's Guest Room Management System, particularly the Dormakaba RT Plus. They highlight issues with the reliability and ease of these integrations, noting that the system often disconnects and requires reinstallation after computer upgrades, causing significant disruption. Additionally, the process of setting up specific timings for access to areas like pools and gyms appears cumbersome, requiring constant communication with Dormakaba, which is associated with extra charges. Users also find the time taken to program new key cards excessive even though they utilize the latest key-making technology. Overall, the reliability and user-friendliness of integrations with existing hotel systems are areas requiring improvement according to these reviews.
價值
平衡
Hoteliers often express mixed feelings regarding the value of Dormakaba's Guest Room Management System product, Dormakaba RT Plus. Many appreciate the reliability and efficiency of the technology, which generally offers good 24-hour tech support and rarely encounters issues. However, there are significant concerns regarding the timeliness of service, particularly during weekends when support response can be delayed, negatively affecting guest satisfaction. Furthermore, the reliance on materials from the United States can lead to extended wait times for parts, suggesting that a Canadian warehouse or local partner could enhance value by reducing downtime and costs. The value is also viewed as being affected by the lengthy ordering process for materials and specific crucial items like key blanks. In some cases, hoteliers report satisfaction with the quick resolution of issues and availability of online support, but emphasize that existing inefficiencies detract from the overall perceived value.
Director of Facilities
1 个月前
已验证
... 阿尔派克锁惠斯勒 BC 的真正好合作伙伴 技术支持 24 小时电话服务。用户友好的技术和设备。可靠的品牌 ...
查看完整评论Director of Facilities
1 个月前
已验证
... 技术支持 24 小时可用，但周末可能需要一个多小时，有时甚至几个小时才能到。这可能会对客户等待产生负面影响。订单似乎来自美国，这可能会延迟数周才能收到零件。加拿大仓库/合作伙伴可以节省时间和成本，同时大大改善服务。停机时间代价高昂。 ...
查看完整评论General Manager
1 个月前
已验证
... 在 Assa Abloy 工作了近 20 年，感觉自己只是一个数字。在 Dormakaba，我们合作过的每个人都超出了预期。 ...
查看完整评论General Manager
1 个月前
已验证
... *维护更少。*安装方便。*服务计划。*锁具质量上乘。*支持人员乐于助人。*在线支持乐于助人。我很自豪能在我的房产上使用这款锁具。 ...
查看完整评论功能
平衡
Hoteliers often highlight the functionality of Dormakaba's Guest Room Management System, Dormakaba RT Plus, as being reliable and efficient. Users report minimal issues with the system, indicating high reliability. The system provides core features that simplify key management and guest access, exemplified by the digital key feature that facilitates room entry without a traditional key. The system's automation capabilities streamline operations by making tasks like updating lock codes quick and effortless. Additionally, insights and notifications on battery levels and guest access are appreciated, demonstrating the system's completeness and utility in day-to-day operations.
General Manager
1 个月前
已验证
... 他们致力于及时完成工作。解释他们在工作时所做的一切，当我打电话给希尔顿让另一把钥匙工作时，他非常清楚我需要做什么。他一步一步解释了要做什么、要点击什么以及如何点击才能让程序运行。 ...
查看完整评论General Manager
1 个月前
已验证
... 他们致力于及时完成工作。解释他们在工作时所做的一切，当我打电话给希尔顿让另一把钥匙工作时，他非常清楚我需要做什么。他一步一步解释了要做 ...
查看完整评论General Manager
1 个月前
已验证
... *维护更少。*安装方便。*服务计划。*锁具质量上乘。*支持人员乐于助人。*在线支持乐于助人。我很自豪能在我的房产上使用这款锁具。 ...
查看完整评论General Manager
1 个月前
已验证
... *维护更少。*安装方便。*服务计划。*锁具质量上乘。*支持人员乐于助人。*在线支持乐于助人。我很自豪能在我的房产上使用这款锁具。 ...
查看完整评论使用者介面
直觀
Hoteliers often highlight that the user interface of Dormakaba RT Plus is intuitive and easy to navigate, allowing users to find menus and features with minimal effort. The visual design is noted to be modern and professional, enhancing the user experience with its appealing aesthetics. Responsiveness is another positive aspect, as the interface is reported to respond swiftly, providing a seamless interaction without lag. However, some mention that while it is generally user-friendly, first-time users might require a brief period of familiarization to fully grasp the functionalities. The clarity of information is praised, with data and key details being clearly presented, although there is room for improvement in terms of customizability, as users have expressed the desire for more options to personalize their dashboards and settings. Mobile compatibility is also a strong point, with the system functioning effectively across mobile devices, ensuring accessibility for users on the go.
按細分市場的受歡迎程度
類別
27 | 大 (75-199 房间)
6 | 中等的 (25-74 房间)
5 | 特大 (200+ 房间)
國家
31 | United States of America
6 | Canada
類型
17 | 住宿加早餐旅馆
10 | 精品店
26 | 品牌酒店
2 | 赌场
7 | 市中心酒店
19 | 机场/会议酒店
8 | 长住服务式公寓
3 | 旅馆
15 | 有限的服务和经济型酒店
8 | 豪华酒店
3 | 汽车旅馆
9 | 度假村
4 | 度假出租屋和别墅
地區
37 | 北美
類別
27 | 酒店无钥匙进入系统
20 | 客房管理系统
沒找到您要找的內容嗎？
dormakaba 沒有任何可用的屏幕截圖
功能
dormakaba 沒有任何好處或用例可用
特征
其他
0/7 features
dormakaba 的評論總結
使用方便
4.6/5
客户支持
4.8/5
投资回报率
4.5/5
执行
4.6/5
被推荐
成就
该供应商的趋势得分正在上升，Dormakaba RT Plus 是 客房管理系统 类别中 #1 最热门的产品（在 16 中），也是全球酒店技术生态系统中 #103 最热门的产品。 HTR 评估供应商在市场上的实时活动，让买家了解产品是否正在增长势头
学到更多dormakaba’s 客户支持流程尚未经过验证 Hotel Tech Report.
Learn more about this achievement in the official press release该供应商未达到卓越证书的最低标准，该证书颁发给体现透明文化并受到客户高度推荐的供应商。有关详细信息，请参阅帮助中心。
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence推荐用途
dormakaba 的定價
根据要求提供定价
dormakaba 选择不在其个人资料中共享常规定价，但您可以在下面请求报价。这通常表明定价灵活，因此建议获取多个报价以进行协商。
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获取即时价格估算
输入房间数量以获取您的物业的即时价格估算
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Dormakaba 的案例研究
dormakaba 没有任何可用的案例研究
参考文献
"High above Lake Lucerne, guests at Bürgenstock Resort & Spa can enjoy the holiday of their dreams in the heart of Switzerland."
Robert Herr
General Manager @
Burgenstock Hotel & Alpine Spa – The Contemporary
"With dormakaba, we have a competent and reliable partner at our side. They have worked closely with us to create tailor-made, cutting-edge security solutions that impress us each and every day."
Daniel Scheifele
Chief Real Estate Officer @
Zurich Airport
"The locking system and the automatic door systems by dormakaba function flawlessly. The access solutions provide convenience, design and reliable functionality to enhance the feel-good atmosphere our guests’ experience in our hotel."
Jan Abbruzzino
Owner @
Boutique Hotel Moselgarten
特色客户
dormakaba doesn’t have any featured customers available
更多的 产品 经过 dormakaba
酒店评级
正在尋找特定資訊嗎？
10
我等待了超过 35 分钟
Director of Engineering 从 200 to 499 房间 品牌酒店 在 Santa Clara (United States of America)
已验证
24 天前
客户服务。一旦我能够与某人交谈，他们就会非常有礼貌和乐于助人。对产品非常了解。我感到沮丧并挂断了电话。我记得我与 Ammar Kaddoura 的合作经历非常愉快。因此，我打电话给他寻求帮助。他非常乐意帮助我。他把原本非常令人沮丧的情况变成了积极的结局。
United States of America
United States of America
Director of Engineering
超大型酒店
10
客户服务
General Manager 从 50-74 房间 旅馆及早餐 在 SantaClara (United States of America)
已验证
1 个月前
我最喜欢的是代表的专业精神以及所提供的产品和服务的知识。
United States of America
United States of America
General Manager
中型酒店
10
优质服务
GM 从 100 to 199 房间 旅馆及早餐 在 Salt Lake City (United States of America)
已验证
1 个月前
他们说了要做什么，就把事情完成了，按时完成，实际上提前完成，而且客户服务也很好。我们在 3 天内就安装好了新锁，并拿到了数字钥匙
United States of America
United States of America
GM
大型酒店
3
由于该公司的营业时间不长且没有 24 小时协助联系方式，我给出了低评分。
Front Office Manager 从 100 to 199 房间 精品酒店 在 Hastings (United States of America)
已验证
1 个月前
Germain Muhirwa 今天帮了大忙！他不得不尝试多种方法，但他没有放弃，直到修好为止。他很棒，而且非常耐心。谢谢你，Germain！
United States of America
United States of America
Front Office Manager
大型酒店
9
数字钥匙和酒店安全技术
Chief Engineer 从 200 to 499 房间 旅馆及早餐 在 Las Vegas (United States of America)
已验证
1 个月前
数字钥匙通过蓝牙发送到客人的智能手机，然后客人就可以将手机放在锁附近来解锁门。
United States of America
United States of America
Chief Engineer
超大型酒店
10
锁
FRONTDESK 从 100 to 199 房间 旅馆及早餐 在 Milpitas (United States of America)
已验证
1 个月前
他们快速解决了我的问题，他们回答了我的问题，任何时候我需要帮助我都会打电话给他们，他们总是乐于助人
United States of America
United States of America
FRONTDESK
大型酒店
10
可靠的多玛卡巴
Owner 从 100 to 199 房间 精品酒店 在 Destin (United States of America)
已验证
1 个月前
我经营一家度假租赁公司，每隔几天或几周就会有客人来来往往。登录 DormaKaba 系统后，在客人之间更改锁码变得轻而易举。
United States of America
United States of America
Owner
大型酒店
10
卡巴伊尔科 790K
General Manager 从 50-74 房间 在 Manteca (United States of America)
已验证
1 个月前
*维护更少。*安装方便。*服务计划。*锁具质量上乘。*支持人员乐于助人。*在线支持乐于助人。我很自豪能在我的房产上使用这款锁具。
United States of America
United States of America
General Manager
中型酒店
10
感谢完美
Owner 从 100 to 199 房间 精品酒店 在 Edmundston (Canada)
已验证
1 个月前
非常完美，非常感谢！
Canada
Canada
Owner
大型酒店
10
Germain Muhirwa 提供出色的客户服务
Assistant General Manager 从 75-99 房间 精品酒店 在 San Jose (United States of America)
已验证
1 个月前
每次我打电话寻求帮助时，支持人员都会提供快速服务。通话中断后，Germain 会立即回电跟进。
United States of America
United States of America
Assistant General Manager
大型酒店
- 1
- 2
专家问答和合作伙伴推荐
Submit Recommendation
问题:
这个产品或服务在哪些方面做得很好？
回答:
Dormakaba 的门锁和门禁系统与所有主要的 PMS 供应商无缝协作，使其成为一种易于实施且美观的解决方案，使建筑物和酒店更智能、更安全。与 Intelity 平台的无缝集成，包括移动登记和移动密钥方面，使 Dormakaba 成为首选提供商。
显示所有答案: "这个产品或服务在哪些方面做得很好？"
Dormakaba 的门锁和门禁系统与所有主要的 PMS 供应商无缝协作，使其成为一种易于实施且美观的解决方案，使建筑物和酒店更智能、更安全。与 Intelity 平台的无缝集成，包括移动登记和移动密钥方面，使 Dormakaba 成为首选提供商。
问题:
该产品或服务与竞争对手的区别是什么？
回答:
他们在为所有类型的建筑物和酒店创建现代、安全的解决方案方面的创新使 Dormakaba 成为行业的领导者。他们拥有全球影响力和广泛的产品组合，可与物业的技术堆栈无缝集成，包括带有移动登记、移动钥匙和 ID 验证的 Intelity 平台。
显示所有答案: "该产品或服务与竞争对手的区别是什么？"
他们在为所有类型的建筑物和酒店创建现代、安全的解决方案方面的创新使 Dormakaba 成为行业的领导者。他们拥有全球影响力和广泛的产品组合，可与物业的技术堆栈无缝集成，包括带有移动登记、移动钥匙和 ID 验证的 Intelity 平台。
问题:
根据您对该产品或服务的体验，如果您可以向考虑该产品或服务的酒店经营者提供一条建议，您会提出什么建议？
回答:
他们致力于创造更好的客户体验，并提供与所有主要技术供应商集成的现代、易于实施的访问解决方案。我们喜欢与 Dormkaba 团队合作，为全球酒店部署安全的移动访问解决方案！
显示所有答案: "根据您对该产品或服务的体验，如果您可以向考虑该产品或服务的酒店经营者提供一条建议，您会提出什么建议？"
他们致力于创造更好的客户体验，并提供与所有主要技术供应商集成的现代、易于实施的访问解决方案。我们喜欢与 Dormkaba 团队合作，为全球酒店部署安全的移动访问解决方案！
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PR & Marketing
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INTELITY
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更多的 关于 dormakaba
Dormakaba is a global company that specializes in access control and security solutions. It was formed through the merger of Kaba and Dorma, two prominent companies in the field of door hardware and entrance systems. With its headquarters in Switzerland, Dormakaba operates worldwide, including in the Americas. The company offers a wide range of products, including door closers, safe locks, exit devices, access systems, cores, keyscan, and electronic access control solutions. Dormakaba's portfolio also includes brands like E-Plex, Simplex, Ilco, and Saflok, known for their innovative and reliable security systems. Dormakaba's products cater to various industries, including healthcare, lodging systems, interior glass systems, and security systems. They provide solutions for access management, utilizing technologies such as electronic locks, mobile access solutions, and mechanical push-button locks. In addition to traditional door hardware, Dormakaba specializes in revolving doors, swing door operators, turnstiles, and electric strikes, ensuring secure access and functionality. The company is committed to sustainability, focusing on environmentally friendly practices and solutions. With its presence in Zurich and Rümlang, Dormakaba is recognized as a leading provider of access control and security solutions, offering a comprehensive range of products and services for customers around the world.
dormakaba 的整合
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Mews
91% 推荐，来自 576 家酒店 |
物业管理系统
|
|
|
RoomRaccoon
97% 推荐，来自 551 家酒店 |
预订引擎
+2 more |
|
|
此集成尚未经 dormakaba 验证。
Duve
96% 推荐，来自 534 家酒店 |
追加销售软件
+3 more |
|
|
RMS
85% 推荐，来自 358 家酒店 |
酒店管理软件
|
|
|
WebRezPro
94% 推荐，来自 226 家酒店 |
物业管理系统
|
|
|
Stayntouch
94% 推荐，来自 198 家酒店 |
物业管理系统
|
|
|
此集成尚未经 dormakaba 验证。
InnQuest
85% 推荐，来自 112 家酒店 |
酒店管理软件
|
支持
支持未經驗證
該供應商尚未獲得 GCSC 認證，因此《飯店技術報告》無法驗證其支援流程。
2025
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