Djubo vs. RMS:
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The Decision

Choosing between DJUBO and RMS involves understanding how each platform addresses your hotel’s operational needs. DJUBO offers an all-in-one integrated solution focused on simplifying management for small to mid-sized hotels, while RMS provides a broader array of features suited for larger properties, chains, and multi-property groups. Both aim to streamline processes, but their core strengths differ significantly.

DJUBO consolidates multiple functionalities into a single platform, reducing the need for separate systems. Conversely, RMS’s modular approach allows for extensive customization across diverse hotel segments. Which of these fits your hotel’s size, complexity, and growth plans better?

Is DJUBO or RMS Better for Hotels?

DJUBO and RMS are designed to solve hotel management challenges like booking, inventory, and revenue control, but they diverge in scope and scale. DJUBO’s strength lies in providing a unified platform for independent hotels and small groups, making it ideal for properties that want simplicity without sacrificing control.

RMS, with its extensive feature set and global presence, caters to mid-to-large hotels, chains, and properties requiring advanced automation and detailed reporting. RMS’s larger review base and more recent feedback—224 reviews, 25 in the last 6 months—give it an edge in confidence and current performance data. Do you prefer an integrated platform or a customizable, scalable system?

RMS vs DJUBO: Which Should Your Hotel Choose?

If your hotel needs an all-in-one platform that simplifies daily operations, especially if you’re an independent property or small group, DJUBO is the better fit. It’s praised for its user-friendly interface, high ease of use rating (4.95/5), and strong onboarding experience (4.83/5). The platform’s high customer satisfaction (96% likelihood to recommend) and recent reviews support its reliability.

If your hotel requires advanced revenue management, channel management, and integration with third-party systems, RMS is the clearer choice. RMS’s 112 verified partners, including Criton, Sage, and STR, and its broad international presence across 20 countries, make it suitable for larger, more complex operations. RMS’s typical users include resorts, boutique hotels, and motels, with a high satisfaction rating of 4.54/5 among 214 reviews.

Is DJUBO or RMS Easier to Use?

DJUBO’s UI is highly rated at 4.95/5, with users calling it “very easy to use” and praising the supportive staff for onboarding. Its intuitive design and straightforward onboarding process mean your team can adopt it quickly, reducing staff training time.

RMS, with a 4.3/5 ease-of-use rating, offers more extensive features but can be slightly more complex. Some users mention frustrations with software updates and the need for more streamlined processes, especially for tasks like refunds or rate entry. For simplicity and rapid onboarding, Edge: DJUBO.

Which Has Better Features: DJUBO or RMS?

DJUBO’s standout feature is its Rate Shopping Module, exclusive to its platform, helping you optimize pricing strategies across channels. It offers 41 shared features with RMS, but only 1 feature unique to DJUBO.

RMS provides a suite of 33 features not available in DJUBO, including a Channel Manager, Revenue Management Module, Booking Engine, Guest CRM, and Integrated CRS. RMS’s extensive feature set makes it more suitable for larger, multi-faceted operations. Edge: RMS.

Which Has Better Customer Support: DJUBO or RMS?

DJUBO boasts a customer support rating of 4.76/5, with users describing their support team as “very supportive” and “always available.” Its onboarding process is highly rated at 4.83/5, and recent reviews reinforce its reputation for responsive assistance.

RMS’s support is rated slightly lower at 4.52/5, but users appreciate the proactive help from account managers like Yang Mae Kang and praise the platform’s extensive online resources. RMS’s support is consistent, but DJUBO’s slightly higher recent ratings and user quotes give it the edge. Edge: DJUBO.

Which Has More Integrations: DJUBO or RMS?

RMS’s integration count far surpasses DJUBO’s, with 112 verified partners, including major names like Criton, Sage, and STR, compared to DJUBO’s total of 3 verified partners. Shared integrations include TripAdvisor, but RMS’s broader network offers greater flexibility for connecting with third-party tools.

If your hotel relies heavily on integrations for distribution, payments, and revenue management, RMS’s extensive ecosystem provides more options. Edge: RMS.

Which Do Hoteliers Rate Higher: DJUBO or RMS?

DJUBO, with only 19 recent reviews, has a perfect overall rating of 5/5, indicating high satisfaction among its users, mostly small boutique hotels and independent properties. RMS’s 224 reviews yield a 4.56/5 rating, with positive comments emphasizing its scalability and automation benefits.

Larger hotels and chains tend to rate RMS higher due to its comprehensive feature set and flexibility, while smaller properties appreciate DJUBO’s ease of use. Given the volume and recency of RMS reviews, it’s the more reliably rated platform currently. Edge: RMS.

How Much Do DJUBO and RMS Cost?

DJUBO does not publicly list pricing, but it’s generally offered as a subscription with no implementation fee, likely appealing to small hotels seeking predictable costs. RMS’s base price starts at $700 per month, with no mention of discounts or tiered pricing for different property sizes.

Pricing for RMS suggests a premium product aimed at larger operations, while DJUBO’s flexible approach suits smaller hotels with tighter budgets. Exact costs depend on customizations and property count—reach out for quotes.

What Type of Hotel Should Use DJUBO?

Hotels that should consider DJUBO:

• Independent hotels and small groups needing an all-in-one platform.
• Boutique hotels prioritizing ease of use and quick onboarding.
• Properties seeking to eliminate multiple systems and simplify operations.
• Hotels with limited IT resources wanting an integrated solution.
• Hotels that value user-friendly interfaces and rapid support.

Not ideal if:

• Your hotel has complex revenue management needs.
• You require extensive third-party integrations.
• You run large hotel chains needing granular control.
• Your property demands advanced automation features not in DJUBO.
• You need a platform with a global partner network.

What Type of Hotel Should Use RMS?

Hotels that should consider RMS:

• Larger properties or chains with multiple locations.
• Resorts, motels, or boutique hotels seeking automation.
• Businesses requiring extensive third-party integrations.
• Hotels needing advanced revenue and rate management.
• Properties with diverse guest segments and complex operations.

Not ideal if:

• You prefer a simple, all-in-one solution with minimal setup.
• Your hotel is a small independent property.
• You don’t need sophisticated automation or channel management.
• Your team is new to complex hospitality software.
• You are budget-conscious and prefer lower upfront costs.

RMS vs DJUBO: The Bottom Line for Hotels

RMS offers a broad set of features tailored for larger, multi-property hotels, with extensive integrations and a global presence. It’s ideal for hotels seeking automation, detailed reporting, and customization—especially if you manage several properties or complex operations.

DJUBO’s all-in-one approach simplifies hotel management for smaller properties, with a highly rated user experience, excellent onboarding, and a focus on ease of use. It’s best suited for independent hotels and boutique properties prioritizing straightforward management.

Choose RMS if you need a scalable, feature-rich platform capable of supporting complex operations and integrations. Opt for DJUBO if your hotel values simplicity, rapid deployment, and an integrated system that covers core operational needs.

In brief: If you’re a large hotel, chain, or multi-property operation looking for extensive features and integrations, RMS is your best choice. For smaller, independent hotels seeking an easy-to-use management system with strong support, DJUBO is the more suitable option.