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Review of Medallia

10
Survey guests and catch bad reviews before they hit the web
Front Office Supervisor from 200 to 499 غرفة Branded Hotels in Oakland (United States)
تم التحقق
قبل 9 سنوات
المنتجات التي تمت مراجعتها
برنامج استطلاع آراء الضيوف
ما الذي يعجبك أكثر؟
It’s a good program that allows guests to survey their stay prior to going to Trip Advisor or another review site. Because of this, it allows you to solve whatever problem the guest experienced before they make it known to the public.
ما الذي لا يعجبك أو تعتقد أنه يمكن تحسينه؟
Some of the templates are antiquated and could use an update. Also, although it keeps track of guest satisfaction, it is very difficult to discern how it comes to those numbers and can sometimes feel like a black box.
5.0
ممتاز
سهولة الاستعمال
4.0/5
دعم العملاء
4.0/5
عائد الاستثمار
0.0/5
تطبيق
5.0/5

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