Why it matters:
We needed the ability to follow our business performance in real time from any media – on a tablet, a phone, or a computer – and access it anytime. We specifically chose the cloud-based, mobile-enabled solutions, OPERA Cloud property management and Simphony point of sale, because Oracle is the standard in the hospitality market. We also selected Oracle because it provided a single source for our three critical tools: PMS, POS, and inventory.
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Hotel guests demand personalized attention and faster, easier service. OPERA Cloud combines Oracle’s cloud strength together with industry leading hospitality technology, mobility and comprehensive features for an open, global, scalable platform, empowering hoteliers to deliver personalized experiences efficiently, for a single hotel or a major enterprise. • Enable hoteliers to respond quickly to customer demands by providing real time data in a personalized dashboard, enabling staff to provide and deliver exceptional guest experiences. • Mobility empowers hotel staff to build a relationship with guests by delivering exceptional services anywhere, anytime. • With open APIs, new disruptive technologies can be integrated to stay ahead of the competition. Hoteliers must be able to adapt quickly and seize emerging opportunities. OPERA Cloud provides that power by accelerating innovation, simplifying IT and making it possible to address guest needs - not only today, but tomorrow.