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Visiting Media
4.8 (179 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Visiting Media
Ranked 1 (out of 12) in 3D Virtual Tours
2025 Winner
Hotel Software
Hoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldWe Make Selling Spaces and Experiences Simple for Hospitality
96% recommended by 154 hotels
Hyatt, IHG, Hilton & 151 others
Bell - AI powered product analyst
I analyzed all of Visiting Media’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Visiting Media's 3D Virtual Tours for their ability to showcase properties in an immersive, precise way. This tool elevates sales presentations by offering detailed visualizations that aid in decision-making, reducing the need for onsite visits and enhancing client confidence. The tours provide a competitive edge by allowing prospects to virtually explore meeting spaces and guest rooms, fostering transparency and improving client engagement. This ultimately leads to increased bookings and revenue, as well as streamlined sales operations.
Hyatt, IHG, Hilton & 151 others
Read their reviewsWhat Types of Hotels Visiting Media is Popular For
Size
2 | X-Small (1-9 room)
2 | Small (10-24 room)
2 | Mid-Sized (25-74 room)
48 | Large (75-199 room)
124 | X-Large (200+ room)
Country
157 | United States of America
9 | Canada
6 | Mexico
1 | India
1 | Colombia
1 | Argentina
1 | United Kingdom
Type
106 | Branded Hotels
82 | Luxury Hotels
69 | Resorts
68 | Airport/Conference Hotels
54 | City Center Hotels
46 | Boutiques
38 | Bed & Breakfast & Inns
31 | Limited Service & Budget Hotels
7 | Extended Stay & Serviced Apartments
7 | RV Parks & Campgrounds
6 | Hostels
4 | Vacation Rentals & Villas
3 | Casinos
2 | Motels
Region
172 | North America
2 | South America
1 | Europe
1 | Asia Pacific
Category
179 | 3D Virtual Tours
Didn’t find what you were looking for?
What is Visiting Media?
Founded in 2014 | Headquarters in Carlton (United States) | 98 employees
Visiting Media is an advanced digital toolkit designed specifically for the hospitality industry, focused on enhancing remote property viewing and client engagement. At its core is TrueTour, a powerful platform enabling hoteliers to create immersive 3D virtual tours and integrate seamless multimedia content. By offering a virtual yet comprehensive exploration of properties, TrueTour aids in the decision-making process, thereby boosting revenue and conversions. Its flexibility and advanced features support operational efficiency and cost-saving measures while significantly enhancing the overall client sales experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Visiting Media products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Visiting Media Reviews Analyzed: 167
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Visiting Media Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Visiting Media
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Visiting Media's Provided Description:
"Visiting Media's mission is to revolutionize sales enablement in the hospitality industry. Our products are designed to integrate immersive storytelling with advanced digital tools to create a compelling and personalized sales experience. We aim to enhance operational efficiency, streamline digital asset management, and boost sales effectiveness, providing unparalleled competitive advantages for hospitality sales teams. TrueTour is our best-in-class virtual tour for hospitality.It allows teams to create and share stunning 3D models and immersive content, helping to engage customers and showcase properties effectively. Building on the success of TrueTour, SalesHub is our latest innovation, offering a more comprehensive immersive sales ecosystem. SalesHub retains the familiar features of TrueTour while introducing new management, selling, and distribution capabilities."
FAQs
Capabilities
Personalization & Sharing
Personalization & Sharing
Create custom experiences by combining immersive assets and any other sales collateral (video, PDF, photos, voice memo) and share them, through one link, with customers, by text, email, or QR code.
Immersive Selling Strategy
Immersive Selling Strategy
3D models, also known as virtual site inspection, are digital re-creations of your property that allow you to walk step-by-step through out your space as though you were there in person. You can also measure distances down to the inch of any of your locations that have been captured in 3D.
Digital Asset Management
Digital Asset Management
Upload, manage, store and share digital assets in one cloud-based solution — PDFs, images, 360s, 3D models, websites, diagrams and more. Keeping assets current across your entire organization and channels.
Channel Distribution
Channel Distribution
Easily embed your TrueTour link on websites, OTAs, and 3rd party channel distribution to maximize exposure.
Analytics & Engagement Tracking
Analytics & Engagement Tracking
Analytics: Overview of asset engagement across all channels. Advanced analytics: Critical insights and detailed views of asset, channel, and experience performance for critical measurement, workflow optimization, and sustained growth. Customers receive detailed analytics, and tracking capabilities to help properties grow by leveraging data-driven decision-making to modify and tailor sales strategies.
Features
Interactive Tours
4/5 features
Space Mapping
4/5 features
Image & Video Capture
4/5 features
Content Management
4/5 features
Embedding
4/5 features
Available Add-ons & Modules
Managed Services
3D Virtual Tours
From 360° imagery to 3D modeling, immersive video to CGI, Visiting Media supports digital asset production around the globe. Our service provides virtual site inspection visuals of the highest quality loaded into the TrueTour™ sales enablement platform.
Visiting Media Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Visiting Media is the #1 most trending product in the 3D Virtual Tours category (out of 12) and the #38 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisiting Media has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Visiting Media Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Visiting Media Case Studies
References
"Now what’s great about SalesHub is we can package it. I can bundle that [content], save you time and just show you the stuff you want to see. And now obviously they have the new voice recording option too which is great. I could just do it all virtually and leave a verbal description if I need to what you need to look at or what we’re talking about. I think that’s fantastic. I think for hotels that don’t have it, it’s a miss."
Dan Shaughnessy
Director of Sales and Marketing @
Marriott Marquis San Diego Marina
Featured Customers
Hotelier Rating
Looking for specific info?
10
Revolutionizing Virtual Exploration: My Experience with the 3D Tour System
Sales Executive from 500+ room Branded Hotel in Tulum (Mexico)
Verified
1 months ago
The navigation feels smooth and natural, and the level of detail allows users to truly feel like they’re exploring the space in person. Whether you're showcasing a property, a venue, or an exhibit, the system makes it incredibly easy for users to engage with the environment. The transitions between rooms are seamless, and the ability to mov...
Mexico
Mexico
Sales Executive
X-Large Hotel
8
Immersive and informative experience and easily customizable
Director, Leisure Sales from 200 to 499 room Bed & Breakfast & Inn in Wailea (United States of America)
Verified
1 months ago
The virtual tour provides a convenient and visually appealing way to explore the hotel. The hub was easy to navigate and the experiences loaded quickly without any technical issues. it also gives you access to put together custom experiences for specific clients but also saves them so you can share among team or re-use for future use. Easy...
United States of America
United States of America
Director, Leisure Sales
X-Large Hotel
10
Dynamic Virtual
Director of Marketing from 200 to 499 room City Center Hotel in Cleveland (United States of America)
Verified
1 months ago
What I’ve liked most about working with Visiting Media is how seamlessly everything is integrated into one platform—the 3D tour, menus, photos, and other assets are all linked together in a single, interactive experience. It’s an incredibly efficient and polished way to showcase the property.
The convenience of having all sales and marketi...
United States of America
United States of America
Director of Marketing
X-Large Hotel
9
Great Tool
Event Manager from 500+ room Luxury Hotel in Kissimmee (United States of America)
Verified
1 months ago
I like that I can see all the spaces in the hotel and am able to screen shot and send to client when they ask to see a space. The 3D virtual tour is also very help as I can "walk" my client through the space on Teams. Which has served to be very helpful. ; I like that I can see all the spaces in the hotel and am able to screen shot and send...
United States of America
United States of America
Event Manager
X-Large Hotel
10
Very productive
Catering Sales Manager from 500+ room Branded Hotel in Orlando (United States of America)
Verified
1 months ago
I love that our clients can take a look at our hotel rooms and meeting space if they aren't able to come by our hotel or live in a different state. So smart! We have clients from everywhere and can't always come to our hotel to visit so having a 3D walkthrough of our property for them to envision what our hotel looks like is very smart and...
United States of America
United States of America
Catering Sales Manager
X-Large Hotel
10
Virtual Tours For Events
Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Saint Louis Park (United States of America)
Verified
1 months ago
I like being able to customize a event space or room at a hotel to showcase what the rooms look like how and close together they are. Also being able to share the catering menu in the same email helps simplify everything.
United States of America
United States of America
Sales Manager
Large Hotel
10
Awesome team and platform!
Sales operations manager from 200 to 499 room Bed & Breakfast & Inn in Puerto Vallarta (Mexico)
Verified
2 months ago
The team has been incredibly supportive, always ready to clarify any questions. the platform is really helpful and easygoing. Can’t wait to dive into this project!
Mexico
Mexico
Sales operations manager
X-Large Hotel
10
Great selling tool and gives us a competitive edge!
Sales Manager from 100 to 199 room Branded Hotel in Charlotte (United States of America)
Verified
2 months ago
The fact that clients are able to see event space and visualize their meeting is such a game changer and helpful.
United States of America
United States of America
Sales Manager
Large Hotel
7
Review
Regional DOS from 500+ room Branded Hotel in Willmar (United States of America)
Verified
2 months ago
We are able to work with clients across the country and not rely on in person tours to close business. I also like the ability to house all of our digital content in one place.
I like that the tours are available anywhere anytime to view with clients giving the convenience of showing what our products look like and how they can meet the ne...
United States of America
United States of America
Regional DOS
X-Large Hotel
10
Almost as good as being there!
Area Director of Sales from 500+ room Branded Hotel in Willmar (United States of America)
Verified
2 months ago
Virtual tours bring our clients into our hotel without having to step foot inside. Clear, crisp and visually stunning images paint the exact picture we want to get them to stay with us.
United States of America
United States of America
Area Director of Sales
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Visiting Media hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Visiting Media
1 month ago
Visiting Media Appoints Chad Kimner as SVP of Growth & Operations
Visiting Media
7 months ago
Visiting Media’s Ben Powers Becomes Chief Innovation Officer, Jascha Kaykas-Wolff Named New CEO
Visiting Media
9 months ago
Visiting Media Appoints Steve Sackman as Senior Vice President of Global Sales
Visiting Media
9 months ago
Transforming Guest Engagement: How Delta Hotels Vancouver Downtown Suites Leveraged TrueTour™ to Boost Premium Suite Bookings
Visiting Media
9 months ago
Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends
Visiting Media
1 year ago
Leader in Hospitality Sales Enablement, Visiting Media, Bolsters Growth Momentum with Strategic Leadership Appointment
Visiting Media
1 year ago
Visiting Media Unveils SalesHub, an Innovative Sales Tool Tailored for Hospitality Sales Teams
Visiting Media
1 year ago
Visiting Media and Matterport Digital Twins Redefine Hospitality Sales With Immersive Media in Multi-Year Agreement
Visiting Media Integrations
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78% recommended by 7 hotels |
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Cvent HQ
85% recommended by 2 hotels |
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Hilton
0% recommended by 1 hotels |
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Support
Verified Support
Visiting Media has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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