Popular in Operations
Best Property Management Systems of 2025
Your hotel's core operating system to effortlessly manage bookings, guest experiences, and operations.
Best Staff Collaboration Tools of 2025
Enhance team collaboration with real-time messaging, task sharing, and centralized updates across departments.
Best Hotel Accounting Software of 2025
Tools to manage your hotel's accounting, budgeting and financial planning.
Popular in Revenue Management
Best Revenue Management Systems of 2025
Maximize revenue with dynamic pricing, demand forecasting, and automated data insights.
Best Channel Managers of 2025
Distribute your inventory to hundreds of channels to boost occupancy.
Best Business Intelligence of 2025
Say goodbye to spreadsheets and leverage modern BI tools to visualize your data and uncover hidden insights.
Popular in Marketing
Best Hotel CRM & Email Marketing of 2025
Turn guest data into action with personalized offers, targeted communication, and automated workflows.
Best Booking Engine of 2025
The eCommerce shopping cart for your hotel's website.
Best Hotel Metasearch Management Software of 2025
Setup, manage and optimize advertising campaigns across channels to drive direct bookings.
Popular in Guest Experience
Best Hotel Guest Apps of 2025
Enhance stays with a guest app offering amenities info, messaging, mobile ordering, and upsell opportunities.
Best Contactless Check-in of 2025
Empower guests with easy online check-in, personalized room access, and seamless upsell promotions.
Best Guest Messaging Software of 2025
Connect with guests instantly through real-time messaging, automated responses, and seamless communication.
Visiting Media
4.8 (142 REVIEWS)
Ranked 1 (out of 11) in 3D Virtual Tours
Hoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldWe Make Selling Spaces and Experiences Simple for Hospitality
97% recommended by 131 hotels
Hyatt, IHG, Hilton & 128 others
Bell - AI powered product analyst
I analyzed all of Visiting Media’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Visiting Media because it enhances their property showcase through high-quality 3D virtual tours, leading to increased guest engagement and bookings. Its immersive virtual tours provide a 24/7 open-house experience, offering a competitive edge in marketing and sales by reducing site visit costs and facilitating remote collaboration. However, potential areas for improvement include user navigation and load speeds to optimize the guest user experience.
Hyatt, IHG, Hilton & 128 others
Read their reviewsSupport
Responsive
Hoteliers often praise Visiting Media for its exceptional customer support, highlighting its responsiveness and availability. Many reviews emphasize the swift response times, often noting immediate or very timely assistance via email. The support staff is frequently described as knowledgeable, helpful, and professional, ensuring users have the necessary tools and information to effectively utilize the platform. Onboarding and continuous assistance are key strengths, with hoteliers appreciating the ability to easily reach out with questions and receive impactful guidance. The expertise of the support team in resolving issues, coordinating scheduling, and managing updates enhances user experience significantly, establishing confidence and reliability in the service.
Vice President of Sales
12 months ago
Verified
... Would love to be able to snap still pictures from the 360 tours, and understand that may be possible in the future. If that is already possible please let me know. ...
See full reviewGeneral Manager
12 months ago
Verified
... Visiting media was communicative, concise, and expeditious in our dealings. It was a pleasure to work with such a proffesional team. ...
See full reviewDirector of Sales
12 months ago
Verified
... Love having the ability to provide easy access to high quality images while highlighting the best our property has to offer utilizing virtual tours. Started using this product out of necessity during the pandemic ...
See full reviewArea Director of Sales
12 months ago
Verified
... The virtual capabilities allow planners to better visualize our space without having to come for a site visit. Hopefully this tool will help me turn proposals into contracts faster and save me and ...
See full reviewComplex Marketing Manager
12 months ago
Verified
... Their attention to detail and expertise in creating immersive virtual experiences truly enhances our ability to showcase our product virtually. Their team's professionalism, expertise, and patience ...
See full reviewMarketing Manager
12 months ago
Verified
... Visiting Media has been wonderful to work with! As a new resort, we had to truly start at "ground zero" and work our way up. The team has been patient, intuitive, and always quick to respond in a solution ...
See full reviewDirector of Sales and Marketing
12 months ago
Verified
... I would like to see the process move forward a little quicker, understanding that some of the hold up was our hotel waiting for the right dates to have photography taken. ...
See full reviewDirector of Sales & Marketing
12 months ago
Verified
... The features of the tour are easy to use and best of all is Ashlee Parker, our representative from Visiting Media. She is the best to work with and always responds so quick to my needs. We use this ...
See full reviewEvent Manager
10 months ago
Verified
... I like the clear imaging, the ease of access, the ability to share direct with the customer including messaging and the copy link feature. the virtual tour option makes it easier to pre plan iwith ...
See full reviewSales & Marketing Coordinator
8 months ago
Verified
... We have run into a few issues with the system being down in the past when we need it, which can be frustrating. ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... Over the past few years, our partnership with Visiting Media and their 3D Virtual Tours has fundamentally transformed the way we interact with our clients and present our hotel. What sets Visiting Media apart is their ability to offer more than just a glimpse of our property; they provide an immersive experience that resonates with clients on a deeper level. Gone are the days of static presentations and one-dimensional showcases. With Visiting Media's 3D Virtual Tours, we can now offer our clients a virtual journey through our hotel, allowing them to explore and experience the space as if they were physically present. This capability has been a game changer for us, as it enables us to convey the unique atmosphere and ambiance of our establishment in a way that words or images alone cannot capture. Furthermore, the flexibility ...
See full reviewSales Manager
8 months ago
Verified
... I've been sending the link out to my clients every day. It's a great starting point to introduce my hotel to people who's never been to. ...
See full reviewGroup Reservations Coordinator
8 months ago
Verified
... This is a great way to show our out-of-town guests and group contacts what our property looks like!Also, it gives us the option to adjust what we show so that we can modify the link to show both ...
See full reviewDOSM
8 months ago
Verified
... The tour could be be improved by incorporating AI. Perhaps having a chat feature allowing an interactive experience involving questions and answers during the tour. Keeping the tool fresh and updated with technology advances will be the key ...
See full reviewMarketing Manager
8 months ago
Verified
... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... - I would like to see an update to improve the visibility of the navigation menus on the home page. Sometimes clients have has issues seeing the tabs on the side of the landing page and have needed additional assistance when switching between the 360 and 3D photos. - Adding in a tool to change meeting room set ups virtually would be very helpful. It would help clients understand the differences between class room, banquet rounds, and conference or hollow square and the benefits to choosing a specific set up over another given the space and square footage. - Being able to add or edit ...
See full reviewConference Services Manager
8 months ago
Verified
... Sometimes I find there is a lot of lagging but this could be on the hotel end with internet and not the site itself. Additionally, and i'm not sure if this is the site or our server but often I am not able to log in "due to an error." We have a link in our emails that the clients can click on and to test it, I will click on it myself but when clicking on the true tour within the link for the 360 view, it brings me to a login ...
See full reviewDirector of Content
8 months ago
Verified
... Matt and his team are professional, fun, and flexible. We have worked with them at several golf properties and they always do a top tier job and present a great product with us. ...
See full reviewMarketing Manager
7 months ago
Verified
... Visiting Media is a great company to work with. If we are not happy with how something turns out, we know we can count on them to make it right! They do a wonderful job of communicating, and keeping ...
See full reviewDirector of Digital Marketing, Media
7 months ago
Verified
... I have been working with Visiting Media now for about two years and been really impressed with the professionalism of the work. The photos have been great and the tour has been so valuable for our ...
See full reviewGroup Rooms Coordinator
7 months ago
Verified
... I honestly do not have any issues at the moment and do not see what needs to be improved. I believe it is great and should keep all its features. ...
See full reviewSales Coordinator
7 months ago
Verified
... I do not personally see much that needs to be improved with True Tour. Sometimes there is a lag - but that could have been operator error. ...
See full reviewCoordinator, Resort Sales
7 months ago
Verified
... There were a few mislabeled items and typos found throughout the training. When brought to the trainers' attention, however, they made note of it and promised to correct them quickly. ...
See full reviewCatering Sales Manager
6 months ago
Verified
... I love that I am able to create a customized tour for both corporate and social event clients. It is so important to be able to understand the different needs of all clients, so this tool allows me ...
See full review
6 months ago
Verified
... I could be more pleased with the support we recently recieved. Rimmi Jhamp was outstanding and insured that all our questions were answered and the 3D Virtual Tours represented the hotel to it ...
See full reviewDirector fo Sales
6 months ago
Verified
... There really is nothing I can think of to improve. So far all requests have been at a timely matter. ...
See full reviewDOSM
6 months ago
Verified
... Send message for support and get an immediate response & follow up is quick and efficient. I value the support from the team. ...
See full reviewDirector, Sales & Marketing
6 months ago
Verified
... I would recommend having multiple photographers so the original shoot can go more quickly. We needed 5 days to shoot all of our public areas, meeting space, and guest room types as a new customer, ...
See full reviewMarketing Manager
6 months ago
Verified
... What I like most about Visiting Media Platform is its potential for continuous improvement and innovation. One feature I particularly appreciate is the intuitive interface that allows for seamless integration of multimedia elements. However, I see room for enhancement in the way photos and videos are organized and managed. Introducing ...
See full reviewSales and Marketing Coordinator
6 months ago
Verified
... I love how versatile the TrueTour site is. We have the link featured in several places on our hotel website, in my email signature, and in CVENT. We use the link all the time to send PDFs and photo albums. Potential clients can easily click around from our banquet menus to our floorplans to get the whole picture of what our hotel can offer. Not only does the virtual tour work seamlessly, but the Visiting Media staff is phenomenal ...
See full reviewCorporate Digital Marketing Manager
6 months ago
Verified
... Visiting Media's TrueTour immersive virtual experiences have transformed how we showcase our properties, providing a visually engaging and interactive way for potential guests to explore our ...
See full reviewDOSM
6 months ago
Verified
... This is my 3rd hotel and from start to finish this team is extraordinarily professional and they go above and beyond. The support and direction every step of the way was priceless and brought ease to ...
See full reviewW Hotel Sales Executive
7 months ago
Verified
... I still have some clicking around to do on the updated platform, but the only thing that comes to mind is admins being the only ones allowed to adjust the content library. At our hotel, things are ...
See full reviewComplex Sales Manager
6 months ago
Verified
... I love the fact that I can walk any client through any of our hotels that utilize the Virtual Tour. As I work remote, this is an incredible tool to sell our hotels to our prospective clients in a ...
See full reviewDirector of Sales
6 months ago
Verified
... This tool helps our meeting planners understand how their events will flow, where rooms are located and all the information their attendees will need for navigating our property. It saves us a ton of ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... The sales process was a bit bumpy with getting responses in a timely manner. From a tech perspective, it would be great if we had the ability to use the platform to create custom proposals for ...
See full reviewMarketing Manager
6 months ago
Verified
... We had a delay in getting our contract which was annoying, but the promptness on everything else was great. Support team via email always responded quickly which I appreciate. Would have enjoyed one ...
See full reviewSenior Conference Services Manager
6 months ago
Verified
... The SalesHub Virtual Tour helps my clients #visualize their events within our space and allows me to send them a simple link as opposed to dozens of photos and maps. Being able to just place their contracted spaces into an "experience" for them saves me so much time and email clutter. In addition, the training ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential ...
See full reviewDirector of Sales
6 months ago
Verified
... No improvements need. I have been using the product for over 6 months and have not had any issues with our site. ...
See full reviewDirector, Sales
6 months ago
Verified
... The Visiting Media team showed genuine interest in the Hotel property and how the virtual True Tour can be used to immerse the planner to experience the Hotel without the need of a site tour. During the planning process leading up to the photo shoot, Visiting Media valued the Hotels opinion in how to capture the Hotel and leverage its amenities and location. The phone support and customer care are outstanding. The support team response was immediate with very timely ...
See full reviewDirector, Sales & Marketing
5 months ago
Verified
... I loved how easy they were to work with on the set-up and listened to what was important to my property. They also have great check-ins and like to discuss the usage of the product by our team. ...
See full reviewMarketing Manager
5 months ago
Verified
... We had a hiccup with our 360 tours camera specialist. He stayed complimentary with his partner at our new hotel and had some complaints about his experience and was unfriendly to some staff. ...
See full reviewBusiness Travel Sales Manager
5 months ago
Verified
... We have used the product for about 6+ months and I have yet to encounter any issues. There were minor issues with incorrect items shown when clicking around, but True Tour representatives fixed the ...
See full reviewDual Director of Sales & Marketing
5 months ago
Verified
... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have evolved to remote access after pandemic times; and it's perfect to also have available a platform to offer remote sites to clients who cannot physically visit the property. Specially for off mainland destinations like our hotels PR. The feature of being able to create personalized experiences is also a sales pro to customize proposals to clients and increase the chance of closing the sale. It's easy to manage and share in tradeshows without having to carry too much extra ...
See full reviewCatering Sales Manager
5 months ago
Verified
... The videographer was easy to work with. Cheat sheets on things to remove from guestrooms prior to the start would have been helpful, but really only took a few quick minutes to fix and we were ready ...
See full reviewMarketing and Sales Manager
5 months ago
Verified
... The feedback I have received from my customers is that we feature one of the best 360 and 3d tours in our website. We have recently renovated our footage, and there were a few things that needed to be alined in terms of names and locations, and I was pleasantly surprised with the prompt response and quick turnaround to the matter. I also liked the fact that they have a full ...
See full reviewSales Operations Manager
5 months ago
Verified
... We have found that using the 360 tours and visiting media sales hub has greatly supported our sales process. When clients and planners can review a tailor made experience, inclusive of various hotel ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends ...
See full reviewBrand Marketing Specialist
5 months ago
Verified
... Helpful, kind, and great quality! ...
See full reviewMeeting & Event Coordinator
5 months ago
Verified
... I enjoy the TrueTour 3D virtual tour to send to clients and help them visualize their spaces. The augmented map and VR tours assist with the clients planning process and is a great tool for marketing ...
See full reviewAssociate Director of Sales
5 months ago
Verified
... * Visiting Media is very flexible and works to accommodate the hotel schedule to make the photo shoot work. * 3D virtual tours allows our clients to understand the flow between all meeting spaces, ...
See full reviewSenior Marketing Manager
4 months ago
Verified
... My product partner is knowledgeable about my needs, she makes impactful suggestions, and I never wait more than 20 minutes before I have a response to my needs. ...
See full reviewMarketing Manager
4 months ago
Verified
... Our virtual tour offers guests a convenient way to explore our resort from the comfort of their home, giving them a firsthand look at our stunning amenities, luxurious accommodations, and breathtaking surroundings. It helps guests visualize their stay, making it easier to plan and build excitement for their visit. This immersive experience allows potential ...
See full reviewArea Sales Leader
4 months ago
Verified
... We had lots of turnover with our Visiting Media contacts which made it harder to build synergy with the team to ask questions and seek improvements. The contacts we were assigned were always ...
See full reviewArea Director of Sales
4 months ago
Verified
... Very Responsive Customer Service ...
See full reviewCatering Sales Executive
4 months ago
Verified
... Easier way to build setups/diagrams. Q&A page would be useful and beneficial for admin users. Include various setups as a visual for multiple spaces. ...
See full reviewSales Coordinator
4 months ago
Verified
... This product offers significant value for out-of-state clients who are looking to book at my location. Many of these clients may not be familiar with the area or the property, so having a tool that allows them to explore and make informed decisions remotely is crucial. By providing a seamless and convenient booking experience, this product helps bridge the gap, enabling clients to feel confident in their choice, even from a distance. It removes the common barriers of long-distance communication and uncertainty, making the process more efficient for both parties. One of the key advantages is the ability to include a direct link in bids, which has proven to be highly effective in capturing the attention of potential clients. When submitting proposals, the inclusion of a link allows prospective clients to instantly access detailed information about the property, such as photos, amenities, and availability. This immediate access can make a significant difference in their decision-making process, as it allows them to visualize the space and better understand what we offer. By giving clients a straightforward way to explore the property online, the link drives ...
See full reviewSales Coordinator
4 months ago
Verified
... Visiting Media has transformed how we showcase our hotel with their 3D tour platform. The ease of use and high-quality visuals allow potential guests to explore our property virtually, leading to ...
See full reviewDirector of Digital Marketing and Media
4 months ago
Verified
... I have been very impressed with the team at Visiting Media. My organization presents some challenges in how to execute these shoots, professionally without creating customer disruption. And the team here has expertly navigated those hurdles and created a beautiful tour of the three properties that we manage. their customer service has been great, helping us with billing issues, being flexible ...
See full reviewArea Director of Sales
4 months ago
Verified
... We utilize our Visting Media websites from inquiry to contract It's been a game changer allowing customers to have a virtual tour of the properties. We have collateral and QR codes to easily connect customers to our virtual tours, hotel photography, local information and room diagrams. Our hotels also have printed collateral with QR codes at each hotel front desk allowing our agents to give guest virtual room tours without actually going to the physical room. We appreciate the staff at Visiting Media for their collaboration to review and update websites at any time. Visiting Media also provides quality photographers ...
See full reviewEvent Planning Manager
4 months ago
Verified
... Sometimes the website can lag, which is likely more of an internet concern. It would be great to have a low-data setting for sticky wifi, or even offer an offline/downloadable option. ...
See full reviewGroup Sales Manager
4 months ago
Verified
... I had an outstanding experience with 3D Virtual Tours! Their virtual tour was beautifully produced, featuring stunning visuals and an intuitive interface. The informative commentary added depth, making the exploration engaging and enjoyable. The team was responsive ...
See full reviewmarketing manager
4 months ago
Verified
... The Sales Hub/TrueTour X tool. It's very intuitive for tech users, however the general population with sales managers find it cumbersome and troubling, so they give up and use the older version of ...
See full reviewMarketing Manager
3 months ago
Verified
... This year we launched the Drone Videos, and our Sales Team embraced it! We featured areas in the hotel and outside of our doors sharing our product and our destination. ...
See full reviewMarketing Manager
3 months ago
Verified
... The initial conversations can sometimes feel a bit overwhelming, as the process might seem more complex than it actually is. This can lead to unnecessary concerns or nerves about the production phase. Providing a more simplified, step ...
See full reviewCatering Sales Manager
3 months ago
Verified
... Graphics are great though the movement compass is difficult for my older clients. They are using their phones more than their computers. The touch screen needs to be more touch friendly. The link when sent is longer than recommended when we are not linking it to a phrase. We appreciate the survey ...
See full reviewSenior Sales Coordinator
2 months ago
Verified
... You can do photos, virtual tours and other hotel information. Clients can just visit visiting media for all this information instead of emailing multiple attachments. ...
See full reviewGroup Rooms Coordinator
2 months ago
Verified
... None that I can think of. All the experiences I've had using this product has been pleasant. The company is very good to work with. ...
See full reviewDirector of Sales and Special Projects
2 months ago
Verified
... Visiting Media's virtual tour platform is an exceptional tool that has improved immensely since we started using the tool two years ago. This platform provides an immersive and interactive experience that allows potential clients to explore our hotel properties in detail, right from the comfort of their own homes or offices. This is particularly important to a new brand who pries themselves on being unique. One of the standout features of Visiting Media's platform is its high-quality, 3D virtual tours. These tours offer a comprehensive view of our hotel rooms, event spaces, and amenities, giving clients a realistic sense of what to expect while they visualize their meetings and events taking place. The ability to navigate through different areas of the hotel and zoom in on specific details helps clients make informed decisions without needing to visit in person. This is particularly beneficial for international clients, planners who need to cut down on travel time, or those individuals with busy schedules. The platform's user-friendly interface makes it easy for our sales teams to create and share virtual tours. With just a few clicks, they can customize tours to highlight specific features or tailor them to the interests of individual clients. This level of personalization enhances the client experience and demonstrates our commitment to meeting their needs. Visiting Media's virtual tour platform also integrates seamlessly with our existing sales and marketing tools. This integration allows our teams to embed virtual tours into emails, proposals, websites, and social media posts, broadening our reach and engagement. The analytics provided by the platform give us valuable insights into client interactions, helping us refine our sales strategies and improve our offerings. Moreover, the platform supports live guided tours, where our sales representatives can virtually walk clients through the property in real-time, answering questions and providing additional information. This interactive feature fosters a more personal connection with clients and helps build trust and rapport. In terms of educational value, the platform is an excellent resource for training new sales team members. They can familiarize themselves with the property and its features through the virtual tours, gaining the knowledge they need to effectively sell our hotel to potential clients. This is especially beneficial to our remote ...
See full reviewDirector of Marketing
2 months ago
Verified
... Visiting Media has allowed our team to share a glimpse of our lifestyle brand with new customers in a powerful way in a hyper competitive hospitality market. ...
See full reviewConvention Services Manager
2 months ago
Verified
... I think something that could be improved is adding some of the spaces that are missing/not in our hotel system. Other than that, it's amazing!! ...
See full reviewMarketing Coordinator
2 months ago
Verified
... I loved the attention to detail the photographer had and how helpful the support and technology team was. I always felt like I could reach out with any question and they would answer it. And they ...
See full reviewDirector of Sales
20 days ago
Verified
... The 3D virtual tours provided by Visiting Media have truly transformed how we showcase our hotel. This cutting-edge virtual and augmented reality tool allows us to present our meeting spaces and ...
See full reviewSales and Marketing Coordinator
14 days ago
Verified
... I really enjoy how easy it is to make experiences for clients and add assets to the platform. The service specialists are always quick to respond with a solution even when they don't have an answer ...
See full reviewSales Manager
8 days ago
Verified
... The virtual tour makes you feel like you're at the property, and the map helps you visualize the surrounding area. I also like that you can view PDFs such as catering menus within the link. This is ...
See full reviewAutomation
Assisted
Hoteliers often recognize Visiting Media’s 3D Virtual Tours platform for its contributions to automation and AI. They highlight the platform’s ability to enhance workflow efficiency, as automated processes help reduce manual tasks and minimize errors. This automation allows hoteliers to save time and improve the overall booking and sales process, making it more efficient for both the hotel staff and clients. Although specific features like billing automation are not mentioned, the platform's impact on reducing redundancies and improving user experience through automation is consistently appreciated by hotel staff.
Marketing Manager
12 months ago
Verified
... Our team was a little disorganized on the end and didn't understand the full scope of the assignment. This isn't the fault of Visiting Media, but if there's like an orientation call that's ...
See full reviewDirector of Sales and Marketing
12 months ago
Verified
... From Start to Finish, the Visiting Media Team has been kind, professional, knowledgeable, and kept the process moving smoothly. I would highly suggest Visiting Media should you be looking for a 3D, ...
See full reviewSenior Event Manager
10 months ago
Verified
... Who Doesn't Like a Time Saver That Also Makes Us Look Good? ...
See full reviewSales Manager
8 months ago
Verified
... I've been sending the link out to my clients every day. It's a great starting point to introduce my hotel to people who's never been to. ...
See full reviewMarketing Manager
8 months ago
Verified
... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our 41,000+ sq. ft. facility as if the client were walking through it in person. This innovative approach has streamlined our booking process, instilling confidence in planners and helping them visualize the seamless connection between our venue and the hotel. Virtual tours have proven to be a game-changer, reducing costs by eliminating the need for costly site visits and saving valuable time for meeting planners. This efficient, cost-effective solution has become an invaluable asset in selling our destination. Moreover, once a contract is signed and planning ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... - I would like to see an update to improve the visibility of the navigation menus on the home page. Sometimes clients have has issues seeing the tabs on the side of the landing page and have needed ...
See full reviewdirector, national accounts
8 months ago
Verified
... I really find it very easy to use. I'd like to be able to upload my own information though, but I think that is something we can do internally with an admin. Really happy to have this tool. ...
See full reviewCatering Sales Manager
6 months ago
Verified
... It is a little disorienting when there is a big zoom in sequence for each room/area that is being displayed. If it were possible to show a flow from one space to another, that would be a great feature. I have noticed that the link ...
See full reviewDirector, Sales & Mktg
6 months ago
Verified
... Images and video are key these days and having all my 3D images, 360 Degree shots, and still shots, video and even load all PDF promos in this platform with shareable links. ...
See full reviewSales Executive
6 months ago
Verified
... It is an amazing tool to show case the hotel to our clients without them being present or having to visit the hotel. Overall it is very easy to use and straightforward on the link. ...
See full reviewSales and Marketing Coordinator
6 months ago
Verified
... I love how versatile the TrueTour site is. We have the link featured in several places on our hotel website, in my email signature, and in CVENT. We use the link all the time to send PDFs and photo ...
See full reviewSenior Conference Services Manager
6 months ago
Verified
... The SalesHub Virtual Tour helps my clients #visualize their events within our space and allows me to send them a simple link as opposed to dozens of photos and maps. Being able to just place their contracted spaces into an "experience" for them saves me so much time and email ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential guests to explore our property in unprecedented detail from anywhere in the world. We’ve seen a significant increase in bookings and interest from potential guests. The ability for clients to explore our hotel in such detail has been a game changer, making it easier for them to envision their stay and feel confident in their decision to book with us. TrueTour is designed to be user friendly and accessible on various devices, allowing prospective clients to take virtual tours from anywhere in the world. The high-quality 360° images and interactive elements have been praised for providing a realistic and immersive experience. Guests feel like they are actually walking through the hotel. Many guests have mentioned that the virtual tour increased their excitement about their upcoming stay. Seeing the property in such detail helps them look forward to their visit even more. This convenience has been a significant factor in increasing bookings and interest in our new hotel. The platform includes interactive features like strategically ...
See full reviewDIrector of Sales
6 months ago
Verified
... 360 virtual tour of my hotel that I can show and send to my clients if they are unable to come to the hotel Tracking of clicks to see who has opened and looked at the hotel Best seller I have! ...
See full reviewDirector, Sales
6 months ago
Verified
... Amazing virtual and real-time in-house tool for business and group sales! A must have for Hotel sales and #marketing. The Virtual True tour allows event planners to #visualize and become fully ...
See full reviewDirector, Sales & Marketing
5 months ago
Verified
... I loved how easy they were to work with on the set-up and listened to what was important to my property. They also have great check-ins and like to discuss the usage of the product by our team. ...
See full reviewDual Director of Sales & Marketing
5 months ago
Verified
... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have evolved to remote access after pandemic times; and it's perfect to also have available a platform to offer remote sites to clients who cannot physically visit the property. Specially for off mainland destinations like our hotels PR. The feature of being able to create personalized experiences is also a sales pro to customize proposals to clients and increase the chance of closing the sale. It's easy to manage and share in tradeshows without having to carry too much extra collateral. Its user friendly and provides tool accesible to the whole sale teams for them to create templates appropriate for the respective assigned market segments. Love that icons can be shared with clients in our website as well as under signature lines. Also the feature of being able to add ...
See full reviewMeeting & Event Coordinator
5 months ago
Verified
... I think the only thing that could be improved on is how smooth the video transitions, and it would be a very cool tool to be able to have certain meeting set ups that you can include. These can be ...
See full reviewSenior Sales Manager
4 months ago
Verified
... I have thoroughly enjoyed partnering with Visiting Media to showcase our hotel's public areas and meeting spaces. The platform is extremely user friendly and allows clients to view everything as if they were actually there. This saves time and money on site visits for both the client and the hotel. We recently had three spaces in our hotel renovated and the process ...
See full reviewCatering Sales Executive
4 months ago
Verified
... Easier way to build setups/diagrams. Q&A page would be useful and beneficial for admin users. Include various setups as a visual for multiple spaces. ...
See full reviewDirector of Sales & Marketing
4 months ago
Verified
... A tool where the client can add tables and chairs to the rendering to provide an enhance redering of the event they planning - like a CGI tool. ...
See full reviewGroup Sales Manager
4 months ago
Verified
... Gives my clients a great chance to get a feel for our venue without actually being present. This helps us stad out against our competition in the sales process. ...
See full reviewDirector of Sales and Special Projects
2 months ago
Verified
... Additional complimentary items for the CGI library may be helpful. The ability to predetermine the flow of video walkthrough (multiple options) may be helpful when sending to clients who are not ...
See full reviewMarketing Coordinator
2 months ago
Verified
... I loved the attention to detail the photographer had and how helpful the support and technology team was. I always felt like I could reach out with any question and they would answer it. And they ...
See full reviewMarketing Manager
22 days ago
Verified
... I can’t say enough good things about this company. From day one, their service has been exceptional, and their standardized process makes the entire experience feel smooth and effortless. Their ...
See full reviewIntegrations
Connected
Hoteliers often praise Visiting Media for its seamless integrations with existing systems. They appreciate the range of integration options available, which include compatibility with common platforms such as PMS and CRM systems. Users find these integrations to be straightforward to set up, allowing for smooth synchronization without frequent issues. This straightforward setup is highly valued as it enables hoteliers to tailor integrations to their specific needs effectively, enhancing overall efficiency and user experience.
12 months ago
Verified
... Our hotel sales teams use the virtual TrueTour daily, hyperlinking event space tours within emails and proposals. Most on the team don't remember a time when we didn't have access to this ...
See full reviewDirector of Sales
12 months ago
Verified
... I have not had the pleasure of using the diagramming aspect of Visting Media's software yet but very much look forward to adding it soon. My only hope is that Visting Media continues to stay ahead of ...
See full reviewArea Director of Sales
12 months ago
Verified
... Allow this tool to sink with CVENT. I received several proposals a date through this platform and being able to showcase this tool along with my proposal would be very beneficial. ...
See full reviewMarketing Manager
12 months ago
Verified
... Our team was a little disorganized on the end and didn't understand the full scope of the assignment. This isn't the fault of Visiting Media, but if there's like an orientation call that's pre-recorded that can be shared ...
See full reviewDirector of Sales & Marketing
12 months ago
Verified
... Wonderful use of Technolgy to support the Hotel Sales process. ...
See full reviewSenior Event Manager
10 months ago
Verified
... TrueTour has allowed me to showcase different areas of our property to clients in an extremely efficient way. I send collections of spaces they are looking to utilize to not only help themimagine ...
See full reviewEvent Manager
10 months ago
Verified
... TrueTour is unique in that it brings the hotel to the guest from the comfort of their own home. ...
See full reviewSenior Manager, Event Planning
8 months ago
Verified
... I love being able to zoom the link to my guests and show them the hotel and the nuances that we may have. At all the hotels they have done a great job of getting that flow allowing us to clearly show what the expecation should be on the day of the event. It is also easy to add things if needed, and sceenshot direclty from the website ...
See full reviewSales Manager
8 months ago
Verified
... The virtual tours have helped me clarify our spaces and retain customers when they have had questions about our spaces. ...
See full reviewGeneral Manager
8 months ago
Verified
... I like the way it works. The simpler it is for these to be integrated into our website so that it is easiest for the consumer. ...
See full reviewGroup Reservations Coordinator
8 months ago
Verified
... This is a great way to show our out-of-town guests and group contacts what our property looks like!Also, it gives us the option to adjust what we show so that we can modify the link to show both ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... I love being able to send these tour links to clients before their site-visits to get them excited about visiting our property. It's also great to be able to send specific photos and pages via text ...
See full reviewConference Services Manager
8 months ago
Verified
... Sometimes I find there is a lot of lagging but this could be on the hotel end with internet and not the site itself. Additionally, and i'm not sure if this is the site or our server but often I am ...
See full reviewMarketing Manager
7 months ago
Verified
... Visiting Media is a great company to work with. If we are not happy with how something turns out, we know we can count on them to make it right! They do a wonderful job of communicating, and keeping us up to date on our services. They are always quick to respond to our questions and needs! We love the 3D tour of our property and aerial view most, as it makes our job that much easier when it comes to selling our hotel. The 3D virtual tour option is a great asset for our clients ...
See full reviewDirector of Digital Marketing, Media
7 months ago
Verified
... I have been working with Visiting Media now for about two years and been really impressed with the professionalism of the work. The photos have been great and the tour has been so valuable for our guests. We embed the tour on each of our pages to showcase the beauty of the property. It is an excellent sales tool for first time guests and also a great way of combating negative reviews - since you can literally see the property in the tour/pictures. It also increase time on site, with guests taking the tour and getting familiar with our property. The quality of Visiting Media instantly builds trust with a prospective customer. That trust factor what brings us new customers as well as new areas of our property when the announcement includes a 3D virtual tour from Visiting Media. It's a really unique experience. It gives them an opportunity to look at our resort from every angle and do it from the comfort of their own home. It’s a 24-hour open house of our beautiful facility. Since adopting Visiting Media, we find prospects have spent time viewing the 3D virtual tour, getting to know the property, and come to the visit us as authentic, interested parties. In addition, we publish ...
See full reviewConference Service Manager
6 months ago
Verified
... Right now I do not feel there is anything that I would improve. The programs works great for my current needs. ...
See full reviewDirector, Sales & Mktg
6 months ago
Verified
... It's all great although the future will probably have to integrate Virtual reality tours with the 3D Imagery for relevance & trends. ...
See full reviewMarketing Manager
6 months ago
Verified
... What I like most about Visiting Media Platform is its potential for continuous improvement and innovation. One feature I particularly appreciate is the intuitive interface that allows for seamless integration of multimedia elements. However, I see room for enhancement in the way photos and videos are organized and managed. Introducing features such as tags or subfolders would significantly improve the user experience, making it easier to categorize and retrieve visual content. Additionally, a more robust system for managing videos, akin to the existing photo management tools, would be beneficial. Another exciting opportunity is the integration of 3D ...
See full reviewSales and Marketing Coordinator
6 months ago
Verified
... Visiting Media's TrueTour has been the BEST tool to help our clients visualize all aspects of our hotel. ...
See full reviewCorporate Digital Marketing Manager
6 months ago
Verified
... While Visiting Media's TrueTour provides an outstanding platform, incorporating more advanced analytics and reporting tools would greatly enhance our ability to track and measure engagement in real-time. Additionally, offering more integration options ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... It would be nice to be able to add some real-time imagery to the tour. From a client's perspective, only CGI imager can create questions so maybe drone imagery of the construction site taken once a ...
See full reviewMarketing Manager
8 months ago
Verified
... There are times that Sales Hub can be a bit glitchy. I think it would be nice if the email signature linked how it did previously instead of needing to make a whole new email signature link. ...
See full reviewSales Coordinator
6 months ago
Verified
... #savetime I love the ability to send experiences to clients that include maps and documents, therefore a one stop shop. ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... Since onboarding with TrueTour, our virtual site and client experience have increased exponentially. It's an easy sales tool that my team can use to close business on the phone or via email instead of having clients travel to our destination for an in-person site visit. Additionally, I love that it pulls all of our photography ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential guests to explore our property in unprecedented detail from anywhere in the world. We’ve seen a significant increase in bookings and interest from potential guests. The ability for clients to explore our hotel in such detail has been a game changer, making it easier for them to envision their stay and feel confident in their decision to book with us. TrueTour is designed to be user friendly and accessible on various devices, allowing prospective clients to take virtual tours from anywhere in the world. The high-quality 360° images and interactive elements have been praised for providing a realistic and immersive experience. Guests feel like they are actually walking through the hotel. Many guests have mentioned that the virtual tour increased their excitement about their upcoming stay. Seeing the property in such detail helps them look forward to their visit even more. This convenience has been a significant factor in increasing bookings and interest in our new hotel. The platform includes interactive features like strategically placed calls to action, detailed PDFs, and embedded Google ...
See full reviewDual Director of Sales & Marketing
5 months ago
Verified
... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have evolved to remote access after pandemic times; and it's perfect to also have available a platform to offer remote sites to clients who cannot physically visit the property. Specially for off mainland destinations like our hotels PR. The feature of being able to create personalized experiences is also a sales pro to customize proposals to clients and increase the chance of closing the sale. It's easy to manage and share in tradeshows without having to carry too much extra collateral. Its user friendly and provides tool accesible to the whole sale teams for them to create templates appropriate for the respective assigned market segments. Love that icons ...
See full reviewCorporate Group Sales Manager
5 months ago
Verified
... We recently partnered with Visiting Media, we are creating the virtual tours so that we can use them, I am sure they will help a lot in communicating our product to clients. Look forward to having ...
See full reviewMeeting & Event Coordinator
5 months ago
Verified
... I think the only thing that could be improved on is how smooth the video transitions, and it would be a very cool tool to be able to have certain meeting set ups that you can include. These can be "preset" set up styles of tables and chairs, and can also include stages, audio ...
See full reviewDirector of Sales
4 months ago
Verified
... Wish that True Tour was available on our Marriott website, but I know this is not a VM issue. Otherwise, all is great. ...
See full reviewDirector of Sales.
4 months ago
Verified
... Visiting media has been our go to for our 3D tours, we link them to every email we send to clients! ...
See full reviewCatering Sales Executive
4 months ago
Verified
... Seamless virtual site that allows you to share what specific or all spaces either by email or text. Great way to show off your property without clients being in-person. ...
See full reviewDirector of Digital Marketing and Media
4 months ago
Verified
... I have been very impressed with the team at Visiting Media. My organization presents some challenges in how to execute these shoots, professionally without creating customer disruption. And the team here has expertly navigated those hurdles and created a beautiful tour of the three properties that we manage. their customer service has been great, helping us with billing issues, being flexible with dates and times of our shoots (to find the least customer disruptive it could be), editing of the imagery, re-shoots when upgrades occur...etc. The tour looks amazing and the traffic on the tour has been through the roof - and showcases our offering very well, bringing in new guests that have been impressed by the property. My favorite part is the embed ...
See full reviewAssistant Director of Sales
4 months ago
Verified
... It can be more user friendly with other sites that we can include it on, for clients to access it. ...
See full reviewMarketing Specialist
3 months ago
Verified
... Very prompt and quick action for update requests to the online platform. Very high-quality images and 360 renders of all of our spaces. ...
See full reviewArea Director of Sales
1 months ago
Verified
... The speed of loading the digital assets on the website can be slow and sometimes it's confusing to know who to contact at VM when something is needed; however I am always connected with someone who ...
See full reviewMarketing Manager
22 days ago
Verified
... I can’t say enough good things about this company. From day one, their service has been exceptional, and their standardized process makes the entire experience feel smooth and effortless. Their attention to detail is second to none—each of my properties is presented in its best possible light, and the high-quality content they create looks fantastic on our website. It’s also incredibly useful to send to guests and potential clients, making it a powerful marketing tool that really enhances our professional image. One of the things I appreciate most is how consistent and reliable they are. No matter which property needs a shoot, I can count on the same level of quality and efficiency every single time. It’s such a relief knowing I don’t have to juggle different providers or worry about uneven results. Their network ...
See full reviewDirector of Sales
20 days ago
Verified
... The 3D virtual tours have truly transformed how we showcase our hotel ...
See full reviewSales and Marketing Coordinator
14 days ago
Verified
... I really enjoy how easy it is to make experiences for clients and add assets to the platform. The service specialists are always quick to respond with a solution even when they don't have an answer ...
See full reviewValue
Moderate
Hoteliers often highlight the remarkable value provided by Visiting Media's 3D Virtual Tours in enhancing their business outcomes. The immersive and interactive nature of the tours allows potential clients to explore properties in great detail without visiting in person, which significantly boosts interest and bookings. The TrueTour technology facilitates a seamless and engaging virtual experience that is easy for clients to navigate, leading to higher client engagement and informed decision-making. This feature proves invaluable for properties seeking a competitive edge in attracting remote and international clients. Additionally, the advanced analytics tools offered by Visiting Media provide hoteliers with important insights into client interactions, allowing them to refine marketing strategies to better meet client preferences. This analytical capability ensures that the investment in the software yields a substantial return by increasing bookings and enhancing customer satisfaction. Furthermore, the platform's ability to integrate with existing sales and marketing tools extends its reach and utility, affirming its cost-effectiveness by delivering a high ROI relative to its competitive pricing.
Vice President of Sales
12 months ago
Verified
... Visiting Media has been a pleasure to work with from the day we started doing business. Great customer service and the product is so easy to use and beneficial for both the property and our ...
See full reviewDirector of Sales
12 months ago
Verified
... I have not had the pleasure of using the diagramming aspect of Visting Media's software yet but very much look forward to adding it soon. My only hope is that Visting Media continues to stay ahead of this technology as they are easy to work with and budget ...
See full reviewArea Director of Sales
12 months ago
Verified
... This software is a gamechanger! ...
See full reviewComplex Marketing Manager
12 months ago
Verified
... Their attention to detail and expertise in creating immersive virtual experiences truly enhances our ability to showcase our product virtually. Their team's professionalism, expertise, and patience ...
See full reviewDirector of Sales & Marketing
12 months ago
Verified
... Literally nothing. We even had a unique situation that we needed certain shots and the team made it happen. Do yourself a favor and work with them. ...
See full reviewRegional DOS
12 months ago
Verified
... We can house all of our sales and marketing tools and collateral in one place. So, easy and convenient to use. ...
See full reviewDirector of Sales and Marketing
12 months ago
Verified
... From Start to Finish, the Visiting Media Team has been kind, professional, knowledgeable, and kept the process moving smoothly. I would highly suggest Visiting Media should you be looking for a 3D, ...
See full review
12 months ago
Verified
... This tool will put us above our competition and allow us to showcase our beautiful hotel to our potential clients. ...
See full reviewDirector of Sales & Marketing
12 months ago
Verified
... The features of the tour are easy to use and best of all is Ashlee Parker, our representative from Visiting Media. She is the best to work with and always responds so quick to my needs. We use this tool to close ...
See full reviewSenior Event Manager
10 months ago
Verified
... TrueTour has allowed me to showcase different areas of our property to clients in an extremely efficient way. I send collections of spaces they are looking to utilize to not only help themimagine what they can transform the space into but save them a trip to the hotel for site tours, which in turn, saves me time. The 360 views are beautiful and accurate, which instills ...
See full reviewEvent Manager
10 months ago
Verified
... I like the clear imaging, the ease of access, the ability to share direct with the customer including messaging and the copy link feature. the virtual tour option makes it easier to pre plan iwith ...
See full reviewSenior Manager, Event Planning
8 months ago
Verified
... A nice upsell for hotels would be a package for yearly revaps, and the opportunity to add a logo and make a custom link for the guest ...
See full reviewSales Manager
8 months ago
Verified
... The virtual tours have helped me clarify our spaces and retain customers when they have had questions about our spaces. ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... Over the past few years, our partnership with Visiting Media and their 3D Virtual Tours has fundamentally transformed the way we interact with our clients and present our hotel. What sets Visiting Media apart is their ability to offer more than just a glimpse of our property; they provide an immersive experience that resonates with clients on a deeper level. Gone are the days of static presentations and one-dimensional showcases. With Visiting Media's 3D Virtual Tours, we can now offer our clients a virtual journey through our hotel, allowing them to explore and experience the space as if they were physically present. This capability has been a game changer for us, as it enables us to convey the unique ...
See full reviewGeneral Manager
8 months ago
Verified
... I like the way it works. The simpler it is for these to be integrated into our website so that it is easiest for the consumer. ...
See full reviewGroup Reservations Coordinator
8 months ago
Verified
... This is a great way to show our out-of-town guests and group contacts what our property looks like!Also, it gives us the option to adjust what we show so that we can modify the link to show both ...
See full reviewDOSM
8 months ago
Verified
... This tool allows you to show the customer the hotel instantly from wherever they are. The tool has allowed the hotel to close on opportunities when time or flights are an issue. This tool was ...
See full reviewMarketing Manager
8 months ago
Verified
... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... A great tool to help close business! ...
See full reviewConference Services Manager
8 months ago
Verified
... I use the virtual tour all the time to send to clients. ...
See full reviewDirector of Content
8 months ago
Verified
... Matt and his team are professional, fun, and flexible. We have worked with them at several golf properties and they always do a top tier job and present a great product with us. ...
See full reviewSenior Sales Manager
8 months ago
Verified
... Tru Tour is such a valuable tool. This amazing product provides our client an opportunity to view our hotel at all angles with just a click of the button. This tool has allowed to really showcase our property and close ...
See full reviewdirector, national accounts
8 months ago
Verified
... Virtual Tours - personalized proposals for the win! ...
See full reviewSr. Corporate Sales Manager
8 months ago
Verified
... This is a great product for today's professionals! With so many people working remotely and booking for other people, being able to tour virtually is a game changer. ...
See full reviewMarketing Manager
7 months ago
Verified
... Visiting Media is a great company to work with. If we are not happy with how something turns out, we know we can count on them to make it right! They do a wonderful job of communicating, and keeping ...
See full reviewDirector of Digital Marketing, Media
7 months ago
Verified
... I have been working with Visiting Media now for about two years and been really impressed with the professionalism of the work. The photos have been great and the tour has been so valuable for our ...
See full reviewMarketing Coordinator
7 months ago
Verified
... Having a 3D Virtual Tour has been so helpful to our property. Guests always ask about our property, and being able to send them to our 3D Virtual Tour satisfies them completely and lets them see the ...
See full reviewGroup Rooms Coordinator
7 months ago
Verified
... This is great to share for our planners and guests that are out of the country and cannot see the hotel in person. The 3d site is amazing and has a views of all angles which is great. ...
See full reviewGroup Rooms Coordinator
7 months ago
Verified
... I really like the virtual tour tool it is very helpful with giving guests a good idea of the space/rooms if they are not able to travel here in person. ...
See full reviewSales Coordinator
7 months ago
Verified
... True Tour is an Exceptional Selling Tool! ...
See full reviewCatering Sales Manager
6 months ago
Verified
... I love that I am able to create a customized tour for both corporate and social event clients. It is so important to be able to understand the different needs of all clients, so this tool allows me ...
See full reviewSenior Group Sales Manager
6 months ago
Verified
... Incredibly beneficial resource! ...
See full reviewConference Service Manager
6 months ago
Verified
... Having TrueTour allows us to show off our property to potential customers who are not able to make it in person. It provides a flawless experience just as if walking around the property. ...
See full reviewDOSM
6 months ago
Verified
... Send message for support and get an immediate response & follow up is quick and efficient. I value the support from the team. ...
See full reviewDirector, Sales & Marketing
6 months ago
Verified
... In today's fast paced environment more and more clients are making short term decisions and without having the time to visit each property. I am extremely pleased with our 3D Virtual Tours. We ...
See full reviewDirector, Sales & Mktg
6 months ago
Verified
... Images and video are key these days and having all my 3D images, 360 Degree shots, and still shots, video and even load all PDF promos in this platform with shareable links. ...
See full reviewSales Executive
6 months ago
Verified
... It is an amazing tool to show case the hotel to our clients without them being present or having to visit the hotel. Overall it is very easy to use and straightforward on the link. ...
See full reviewSales and Marketing Coordinator
6 months ago
Verified
... Visiting Media's TrueTour has been the BEST tool to help our clients visualize all aspects of our hotel. ...
See full reviewCorporate Digital Marketing Manager
6 months ago
Verified
... Transformative Virtual Experience Platform with Room for Enhanced Analytics and Integration ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... The Virtual Tour allows us to visibly show a client what our hotel will look like and help them navigate the layout without having anything physical to show them. It has been immensely helpful and ...
See full reviewCatering Service Manager
6 months ago
Verified
... Currently, I think we have everything that we need or would want to help sell our hotel. ...
See full reviewMarketing Manager
8 months ago
Verified
... There are times that Sales Hub can be a bit glitchy. I think it would be nice if the email signature linked how it did previously instead of needing to make a whole new email signature link. ...
See full reviewInternational Groups Sales Manager
7 months ago
Verified
... To used it , to share information with my clients thru the links and the QR, send voice mesages, To used it , to share information with my clients thru the links and the QR, send voice messages, helps a lot during the quoting ...
See full reviewDirector of Sales and Marketing
6 months ago
Verified
... My experience with Visiting Media and SalesHub on the HotelTechReport platform has been nothing short of amazing. It is such a great tool to showcase my property to clients virtually. They are able ...
See full reviewDirector of Sales
6 months ago
Verified
... This tool helps our meeting planners understand how their events will flow, where rooms are located and all the information their attendees will need for navigating our property. It saves us a ton of time with site inspections for remote planners and groups and gives us an advantage ...
See full reviewMarketing Manager
6 months ago
Verified
... We are very happy with the team, content captured, and platform content is hosted on. I like the one central space on the platform for guests to find all they need. I also like that each space as a ...
See full reviewAssistant Director of Group Sales
6 months ago
Verified
... The feature allows hoteliers to conduct a 'site visit' without the client having to actually be on property. It is a convenient tool and easy way to showcase the property. ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential guests to explore our property in unprecedented detail from anywhere in the world. We’ve seen a significant increase in bookings and interest from potential guests. The ability for clients to explore our hotel in such detail has been a game changer, making it easier for them to envision their stay and feel confident in their decision to book with us. TrueTour is designed to be user friendly and accessible on various devices, allowing prospective clients to take virtual tours from anywhere in the world. The high-quality 360° images and interactive elements have been praised for providing a realistic and immersive experience. Guests feel like they are actually walking through the hotel. Many guests have mentioned that the virtual tour increased their excitement about their upcoming stay. Seeing the property in such detail helps them look forward to their visit even more. This convenience has been a significant factor in increasing bookings and interest in our new hotel. The platform includes interactive features like strategically placed calls to action, detailed ...
See full reviewDirector of Sales
6 months ago
Verified
... Visiting media is a great tool for sales. The tool helps clients view your property before booking and gives you an edge over your competitors. ...
See full reviewArea Director of Sales & Marketing
6 months ago
Verified
... The annual fee is what we did not like - I wish they had a package that was a one-and-done - no future fees - or maybe after 5 years etc. ...
See full reviewDirector, Sales
6 months ago
Verified
... Amazing virtual and real-time in-house tool for business and group sales! A must have for Hotel sales and #marketing. The Virtual True tour allows event planners to #visualize and become fully ...
See full reviewMarketing Manager
5 months ago
Verified
... The flexibility of the product to meet our hotel needs. The team was super easy to work with as well. ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... This product allows for clients to get a 360 or 3D tour of a property which is hard to capture with pictures alone. Client and organic engagement rates have exceeded our expectations as well. Great ...
See full reviewBusiness Travel Sales Manager
5 months ago
Verified
... Allows our potential clients and existing clients to view our entire property remotely from anywhere. Easy to use with phone or computer. ...
See full reviewDirector of Sales - Group
5 months ago
Verified
... Nothing at all. I think all features and functionality is what set this apart from other media companies. Its easy to use! ...
See full reviewDirector of Sales
5 months ago
Verified
... What a great tool to share with Clients! ...
See full reviewDual Director of Sales & Marketing
5 months ago
Verified
... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have evolved to remote access after pandemic times; and it's perfect to also have available a platform to offer remote sites to clients who cannot physically visit the property. Specially for off mainland destinations like our hotels PR. The feature of being able to create personalized experiences is also a sales pro to customize proposals to clients and increase the chance of closing the sale. It's easy to manage and share in tradeshows without having to carry too much extra collateral. Its user friendly and provides tool ...
See full reviewCatering Sales Manager
5 months ago
Verified
... As a sales manager for the hotel, we love this new tool that we can share with clients! We no longer have to attach so many photos of our guestrooms or meeting space to email and can direct them to ...
See full review
5 months ago
Verified
... The tours allow planners the convenience to see the resort without additional time and money. The ability to offer this option has converted in booked business. It was a life saver during the Covid ...
See full reviewMarketing and Sales Manager
5 months ago
Verified
... The feedback I have received from my customers is that we feature one of the best 360 and 3d tours in our website. We have recently renovated our footage, and there were a few things that needed to be alined in terms of names and locations, and I was pleasantly ...
See full reviewSales Operations Manager
5 months ago
Verified
... Convenient, personalized experiences help with our sales process ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... “When we are putting pressure on our clients to commit quickly, it's our responsibility to ensure we are supplying them with all of the resources they need in order to make a confident decision.” ...
See full reviewCorporate Group Sales Manager
5 months ago
Verified
... We recently partnered with Visiting Media, we are creating the virtual tours so that we can use them, I am sure they will help a lot in communicating our product to clients. Look forward to having ...
See full reviewBrand Marketing Specialist
5 months ago
Verified
... Helpful, kind, and great quality! ...
See full reviewMeeting & Event Coordinator
5 months ago
Verified
... I enjoy the TrueTour 3D virtual tour to send to clients and help them visualize their spaces. The augmented map and VR tours assist with the clients planning process and is a great tool for marketing ...
See full reviewDirector of Marketing
5 months ago
Verified
... What I really appreciate about Visiting Media is their support team. They are very quick to respond and accommodate all requests quickly and efficiently. We had so much updates to our virtual tour ...
See full reviewAssociate Director of Sales
5 months ago
Verified
... Sable at Navy Pier Chicago ...
See full reviewNational Sales Manager
4 months ago
Verified
... Customized Experiences for Clients and Events ...
See full reviewSenior Sales Manager
4 months ago
Verified
... I have thoroughly enjoyed partnering with Visiting Media to showcase our hotel's public areas and meeting spaces. The platform is extremely user friendly and allows clients to view everything as if they were actually there. This saves time and money on site visits for both the client and the hotel. We recently had three spaces in our hotel renovated and the process to update our profile and 3D Virtual Tour was convenient and efficient. We will continue ...
See full reviewDirector of Sales
4 months ago
Verified
... The 3D tours allow for us to seamlessly provide an option for virtual tours, when the planner is out of state. Walking them through our venue helps them visualize the scope of their event and plan ...
See full reviewArea Sales Leader
4 months ago
Verified
... The technology allows my sales team to walk a customer through our venues virtually which saves all parties time and money. Sales managers are able to have links to the property tours embedded in ...
See full reviewDirector of Sales.
4 months ago
Verified
... There's not much that's left to be desired from their products and services, they have everything all encompassing for what you would need. ...
See full reviewDirector of Sales
4 months ago
Verified
... Huge benefit and wow factor to share a link with your prospective client while on the phone so you can walk them through their event. The virtual walkthrough is a lifesaver for those that cannot make ...
See full reviewSales Manager
4 months ago
Verified
... Accessibility and Professional Support. After implementing the virtual tour, we noticed a significant uptick in inquiries and bookings. Clients were more excited about the property after experiencing ...
See full reviewCatering Sales Executive
4 months ago
Verified
... Seamless virtual site that allows you to share what specific or all spaces either by email or text. Great way to show off your property without clients being in-person. ...
See full reviewDirector of Sales & Marketing
4 months ago
Verified
... The 3D rendering of the hotel's empty event space allows the client to visualize their event, especially if it is a production/film shoot. ...
See full reviewSales Coordinator
4 months ago
Verified
... This product offers significant value for out-of-state clients who are looking to book at my location. Many of these clients may not be familiar with the area or the property, so having a tool that ...
See full reviewSales Coordinator
4 months ago
Verified
... Transformative 3D Tours: Elevating Our Hotel's Online Presence! ...
See full reviewDirector of Digital Marketing and Media
4 months ago
Verified
... I have been very impressed with the team at Visiting Media. My organization presents some challenges in how to execute these shoots, professionally without creating customer disruption. And the team here has expertly navigated those hurdles and created a beautiful tour of the three properties that we manage. their customer service has been great, helping us with billing issues, being flexible with dates and times of our shoots (to find the least customer disruptive it could be), editing of the imagery, re-shoots when upgrades occur...etc. The tour looks amazing and the traffic on the tour has been through the roof - and showcases our offering very well, bringing in new guests that have been impressed by the property. My favorite part is the embed functionality (via iFrame or API integration for a seamless experience), so rather than having just one tour for guests to navigate through, you can embed on each page of the site a tour, so a tour of the restaurants on the restaurants page, hotel rooms etc. This creates more time on site and engagement for our guests. It also has the capabilities to be embedded on our booking engine. It makes it seamless and professional experience with the client. It has also become a helpful tool on the sales side for our team booking conferences, large parties etc. I did some shopping and thought this product was pretty affordable ...
See full reviewSales Manager
4 months ago
Verified
... The tool is great, but I think it would be great if we could also include still photos along with the virtual tour of each area we are highlighting. ...
See full reviewGroup Sales Manager
4 months ago
Verified
... I had an outstanding experience with 3D Virtual Tours! Their virtual tour was beautifully produced, featuring stunning visuals and an intuitive interface. The informative commentary added depth, making the exploration engaging ...
See full reviewSales Manager
3 months ago
Verified
... How can we sell the hotel without a client seeing the space. Easy, using true tour and being able to guide a client through the hotel from the other side of the USA. Visiting Media is a robust tool ...
See full reviewMarketing Specialist
3 months ago
Verified
... Great Tool to Show Off Your Property ...
See full reviewMarketing Manager
3 months ago
Verified
... This year we launched the Drone Videos, and our Sales Team embraced it! We featured areas in the hotel and outside of our doors sharing our product and our destination. ...
See full reviewCatering Sales Manager
3 months ago
Verified
... Cheers to clients enjoying Graduate Eugene sharing Virtual Tours. ...
See full reviewGroup Rooms Coordinator
2 months ago
Verified
... 3D are so much fun to show clients, especially the ones who live in other states ...
See full reviewDirector of Sales and Special Projects
2 months ago
Verified
... Game-changing Virtual Tour Experience! ...
See full reviewDirector of Marketing
2 months ago
Verified
... Visiting Media has allowed our team to share a glimpse of our lifestyle brand with new customers in a powerful way in a hyper competitive hospitality market. ...
See full reviewConvention Services Manager
2 months ago
Verified
... Amazing Views Only! #virtual #ar #tours #augmented #map #visualize #marketing ...
See full reviewMarketing Coordinator
2 months ago
Verified
... The best company to get amazing 3D and 360 pictures from! ...
See full reviewDirector of Sales
20 days ago
Verified
... The 3D virtual tours provided by Visiting Media have truly transformed how we showcase our hotel. This cutting-edge virtual and augmented reality tool allows us to present our meeting spaces and guest rooms in a way that feels immersive and interactive, letting clients explore layouts and visualize the space from anywhere. It bridges the gap between potential clients’ initial interest and their decision to book by allowing them to make confident, informed choices. The QR codes on our marketing ...
See full reviewArea Director of Sales
19 days ago
Verified
... The 3D virtual tours offer an immersive experience that allows guests to explore the hotel before booking, building trust and confidence. This feature is a game changer for prospective guests, ...
See full reviewSales Manager
8 days ago
Verified
... The virtual tour makes you feel like you're at the property, and the map helps you visualize the surrounding area. I also like that you can view PDFs such as catering menus within the link. This is ...
See full reviewSales Manager, West End Hotels
7 days ago
Verified
... We have one opportunity to make a great first impression. Most of our business comes from out of state. We use 3D Virtual Tours to promote our hotels because it is the next best thing to being there. ...
See full reviewFunctionality
Developing
Hoteliers often commend Visiting Media’s 3D Virtual Tours for its robust functionality. The core features are praised for effectively supporting virtual walk-throughs, which assist in showcasing properties and enabling potential clients to explore spaces remotely. The software is reported to be reliable, with minimal issues such as bugs or crashes. Users have noted its scalability, as the platform is capable of accommodating growth in user base or properties without a hitch. The software includes a comprehensive set of features necessary for virtual tours, thereby meeting users’ expectations. Customization options allow for the adaptation of workflows and templates to suit various needs, making it a versatile tool for hoteliers. Additionally, the insights and reporting functionalities are described as actionable and easily interpretable, providing valuable data for decision-making. However, there are mentions of the need for improvements in video transition smoothness and enhancements in loading speeds to further optimize the user experience.
Vice President of Sales
12 months ago
Verified
... Would love to be able to snap still pictures from the 360 tours, and understand that may be possible in the future. If that is already possible please let me know. ...
See full reviewDirector of Sales
12 months ago
Verified
... Hotel Virtual Tours + 360 Photography ...
See full reviewArea Director of Sales
12 months ago
Verified
... The virtual capabilities allow planners to better visualize our space without having to come for a site visit. Hopefully this tool will help me turn proposals into contracts faster and save me and ...
See full reviewComplex Marketing Manager
12 months ago
Verified
... Their attention to detail and expertise in creating immersive virtual experiences truly enhances our ability to showcase our product virtually. Their team's professionalism, expertise, and patience ...
See full reviewMarketing Manager
12 months ago
Verified
... Visiting Media has been wonderful to work with! As a new resort, we had to truly start at "ground zero" and work our way up. The team has been patient, intuitive, and always quick to respond in a ...
See full reviewDirector of Sales & Marketing
12 months ago
Verified
... Incredible Tech and Team ...
See full reviewDirector of Sales and Marketing
12 months ago
Verified
... From Start to Finish, the Visiting Media Team has been kind, professional, knowledgeable, and kept the process moving smoothly. I would highly suggest Visiting Media should you be looking for a 3D, ...
See full reviewDirector of Sales & Marketing
12 months ago
Verified
... Wonderful use of Technolgy to support the Hotel Sales process. ...
See full review
12 months ago
Verified
... This tool will put us above our competition and allow us to showcase our beautiful hotel to our potential clients. ...
See full reviewDirector of Sales & Marketing
12 months ago
Verified
... The features of the tour are easy to use and best of all is Ashlee Parker, our representative from Visiting Media. She is the best to work with and always responds so quick to my needs. We use this tool to close business at the hotel and it works. The tool allows anyone and everyone to see your hotel without the expense of travel, brilliant ...
See full reviewMarketing Manger
10 months ago
Verified
... The ability to upload PDFs and access them through a branded URL has helped with many projects in the hotel. ...
See full reviewSenior Event Manager
10 months ago
Verified
... TrueTour has allowed me to showcase different areas of our property to clients in an extremely efficient way. I send collections of spaces they are looking to utilize to not only help themimagine what they can transform the space into but save them a trip to the hotel for site tours, which in turn, saves me time. The 360 ...
See full reviewEvent Manager
10 months ago
Verified
... I like the clear imaging, the ease of access, the ability to share direct with the customer including messaging and the copy link feature. the virtual tour option makes it easier to pre plan iwith ...
See full reviewSenior Manager, Event Planning
8 months ago
Verified
... Awesome way to keep selling and showing off Hotel! ...
See full reviewSales & Marketing Coordinator
8 months ago
Verified
... Our hotels TrueTour is easy to use, captures the hotel well and is an amazing tool to show to clients to help book business. ...
See full reviewSales Manager
8 months ago
Verified
... The virtual tours have helped me clarify our spaces and retain customers when they have had questions about our spaces. ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... It would be great if the tour would load faster while doing tour with clients via teams. Sometimes the tour does not keep up. That said, it is maybe good that it slows me down :) ...
See full reviewGeneral Manager
8 months ago
Verified
... Great product that allows the consumer to really see where they are going. ...
See full reviewSales Manager
8 months ago
Verified
... I've been sending the link out to my clients every day. It's a great starting point to introduce my hotel to people who's never been to. ...
See full reviewGroup Reservations Coordinator
8 months ago
Verified
... This is a great way to show our out-of-town guests and group contacts what our property looks like!Also, it gives us the option to adjust what we show so that we can modify the link to show both static ...
See full reviewDOSM
8 months ago
Verified
... This tool allows you to show the customer the hotel instantly from wherever they are. The tool has allowed the hotel to close on opportunities when time or flights are an issue. This tool was ...
See full reviewMarketing Manager
8 months ago
Verified
... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our 41,000+ sq. ft. facility as if the client were walking through it in person. This innovative approach has streamlined our booking process, instilling confidence in planners and helping them visualize the seamless connection between our venue and the hotel. Virtual tours have proven to be a game-changer, reducing costs by eliminating the need for costly site visits and saving valuable time for meeting planners. This efficient, cost-effective solution has become an invaluable asset ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... I love being able to send these tour links to clients before their site-visits to get them excited about visiting our property. It's also great to be able to send specific photos and pages via text ...
See full reviewConference Services Manager
8 months ago
Verified
... I like that the client can get a pretty good feel for the space without necessarily having to come to the property. The aerial view is also really nice to have to get perspective of the whole ...
See full reviewDirector of Content
8 months ago
Verified
... I don't have many recommendations - I just think ideally sometimes it would be better to split the shoot days into two so that it isn't so go-go-go on the days we do shoot, but that's probably on our ...
See full reviewSenior Sales Manager
8 months ago
Verified
... Tru Tour is such a valuable tool. This amazing product provides our client an opportunity to view our hotel at all angles with just a click of the button. This tool has allowed to really showcase our ...
See full reviewdirector, national accounts
8 months ago
Verified
... When the meeting space or guestrooms are not available to see we are still able to give a tour! I will walk the guest to the area that we can access and then show the 3d tour or if someone isn't able ...
See full reviewSr. Corporate Sales Manager
8 months ago
Verified
... This is a great product for today's professionals! With so many people working remotely and booking for other people, being able to tour virtually is a game changer. ...
See full reviewMarketing Manager
7 months ago
Verified
... Visiting Media is a great company to work with. If we are not happy with how something turns out, we know we can count on them to make it right! They do a wonderful job of communicating, and keeping us up to date on our services. They are always quick to respond to our questions and needs! We love the 3D tour of our property and aerial ...
See full reviewSales Support Staff
7 months ago
Verified
... The fact that our clients can see the property and not just look at pictures. Clients love the virtual capability and helps them visualize the spaces and how we can accommodate their needs. ...
See full reviewDirector of Digital Marketing, Media
7 months ago
Verified
... I have been working with Visiting Media now for about two years and been really impressed with the professionalism of the work. The photos have been great and the tour has been so valuable for our guests. We embed the tour on each of our pages to showcase the beauty of the property. It is an excellent sales tool for first time guests and also a great way of combating negative reviews - since you can literally see the property in the tour/pictures. It also increase time on site, with guests taking the tour and getting familiar with our property. The quality of Visiting Media instantly builds trust with a prospective customer. That trust factor what brings us new customers as well as new areas of our property when the announcement includes a 3D virtual tour from Visiting Media. It's a really unique experience. It gives them an opportunity to look at our resort from every angle and do it from the comfort of their own home. It’s a 24-hour open ...
See full reviewMarketing Coordinator
7 months ago
Verified
... One thing that could be approved is the ability to change names of places. We recently went through some renovations and changed names of certain places, and it took some time to change the names. ...
See full reviewCatering Sales Coordinator
7 months ago
Verified
... Visisting Media/True Tour Review ...
See full reviewGroup Rooms Coordinator
7 months ago
Verified
... This is great to share for our planners and guests that are out of the country and cannot see the hotel in person. The 3d site is amazing and has a views of all angles which is great. ...
See full reviewGroup Rooms Coordinator
7 months ago
Verified
... I really like the virtual tour tool it is very helpful with giving guests a good idea of the space/rooms if they are not able to travel here in person. ...
See full reviewCatering Sales Manager
7 months ago
Verified
... How easy it is to showcase your hotel. The Share feature is very helpful. I have added this to all of my proposals. ...
See full reviewCatering Sales Manager
6 months ago
Verified
... I love that I am able to create a customized tour for both corporate and social event clients. It is so important to be able to understand the different needs of all clients, so this tool allows me ...
See full reviewSenior Group Sales Manager
6 months ago
Verified
... This tool is a great asset to allow our clients to experience our space virtually. This is a wonderful way for guests to refresh their familiarity of specific locations within the hotel. The 3D ...
See full reviewConference Service Manager
6 months ago
Verified
... Right now I do not feel there is anything that I would improve. The programs works great for my current needs. ...
See full reviewDOSM
6 months ago
Verified
... I think that Visiting Media does a great job supporting their product and would like to see enhancements made to give our guest the best tech can offer. ...
See full reviewDirector, Sales & Marketing
6 months ago
Verified
... In today's fast paced environment more and more clients are making short term decisions and without having the time to visit each property. I am extremely pleased with our 3D Virtual Tours. We elected for 3D and also 360 degrees of our most popular spaces and they really turned out beautifully. Very high quality. It's so much more than a Sales tool as we are equally excited about utilizing the CGI ...
See full reviewDirector, Sales & Mktg
6 months ago
Verified
... Images and video are key these days and having all my 3D images, 360 Degree shots, and still shots, video and even load all PDF promos in this platform with shareable links. ...
See full reviewSales Executive
6 months ago
Verified
... The camera angle is a little too high. The instruction for making the link as a part of your signature has some issue as it takes a part of the function off the link and it is hard to locate where ...
See full reviewMarketing Manager
6 months ago
Verified
... What I like most about Visiting Media Platform is its potential for continuous improvement and innovation. One feature I particularly appreciate is the intuitive interface that allows for seamless integration of multimedia elements. However, I see room for enhancement in the way photos ...
See full reviewSales and Marketing Coordinator
6 months ago
Verified
... Visiting Media's TrueTour has been the BEST tool to help our clients visualize all aspects of our hotel. ...
See full reviewCorporate Digital Marketing Manager
6 months ago
Verified
... Visiting Media's TrueTour immersive virtual experiences have transformed how we showcase our properties, providing a visually engaging and interactive way for potential guests to explore our ...
See full reviewDOSM
6 months ago
Verified
... Would love to be able to get still shots from 3D areas, not just 360'S. Include food photo shoot opportunities. more options with CGI acessories and table settings. floral options are basic and could ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... The Virtual Tour allows us to visibly show a client what our hotel will look like and help them navigate the layout without having anything physical to show them. It has been immensely helpful and easy to use for both the client and the hotel. It was very easy to set it up with the blueprints of the hotel. Customer Support has been quick and efficient. I have add ...
See full reviewCatering Service Manager
6 months ago
Verified
... I like the many options available for our guests, like images, maps, videos, etc. ...
See full reviewCatering Sales Executive
8 months ago
Verified
... The only improvement that I would suggest for my property specifically, is having all the spaces available for use in our database so I can really tailor my virtual experience or tour to my client. ...
See full reviewGlobal Associate Brand Manager
8 months ago
Verified
... The ease and user-friendly engagement of SalesHub can't be beat. Our sales team can easily use this product to give virtual site tours and our clients thoroughly enjoy the product. ...
See full reviewNational Sales Manager
8 months ago
Verified
... TrueTour is incredibly user friendly and the platform itself is easy to navigate. I like all the features, and options of viewing space as 3D model to get all the angles of the rooms we are showing ...
See full reviewMarketing Manager
8 months ago
Verified
... Sales Hub has allowed our company the ability to show our space virtually to clients. This helps in the aspect of people that may not have been able to travel here directly or perhaps a space was not ...
See full reviewInternational Groups Sales Manager
7 months ago
Verified
... To used it , to share information with my clients thru the links and the QR, send voice mesages, To used it , to share information with my clients thru the links and the QR, send voice messages, ...
See full reviewW Hotel Sales Executive
7 months ago
Verified
... TrueTour was a great baseline, but SalesHub allows you to transform your space virtually to cater to your clients' specific wants/needs. The new platform is user-friendly and reliable. Very excited ...
See full reviewSales Coordinator
6 months ago
Verified
... #savetime I love the ability to send experiences to clients that include maps and documents, therefore a one stop shop. ...
See full reviewDirector of Sales and Marketing
6 months ago
Verified
... My experience with Visiting Media and SalesHub on the HotelTechReport platform has been nothing short of amazing. It is such a great tool to showcase my property to clients virtually. They are able ...
See full reviewDirector of Sales
6 months ago
Verified
... This tool helps our meeting planners understand how their events will flow, where rooms are located and all the information their attendees will need for navigating our property. It saves us a ton of time with site inspections for remote planners and groups and gives us an advantage over properties who don't have a virtual tour ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... Since onboarding with TrueTour, our virtual site and client experience have increased exponentially. It's an easy sales tool that my team can use to close business on the phone or via email instead ...
See full reviewMarketing Manager
6 months ago
Verified
... We are very happy with the team, content captured, and platform content is hosted on. I like the one central space on the platform for guests to find all they need. I also like that each space as a ...
See full reviewSenior Conference Services Manager
6 months ago
Verified
... The SalesHub Virtual Tour helps my clients #visualize their events within our space and allows me to send them a simple link as opposed to dozens of photos and maps. Being able to just place their ...
See full reviewSales Manager
6 months ago
Verified
... There are some issues around lagging/delay when sharing your screen on a zoom/teams call with a client or peer. It would be nice if the system operated faster in a screen share ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D ...
See full reviewDirector of Sales
6 months ago
Verified
... Visiting media is a great tool for sales. The tool helps clients view your property before booking and gives you an edge over your competitors. ...
See full reviewDIrector of Sales
6 months ago
Verified
... 360 virtual tour of my hotel that I can show and send to my clients if they are unable to come to the hotel Tracking of clicks to see who has opened and looked at the hotel Best seller I have! ...
See full reviewDOS
6 months ago
Verified
... I like being able to give a tour and bring to life a catering space. That the client envision their event. ...
See full reviewDirector, Sales
6 months ago
Verified
... Amazing virtual and real-time in-house tool for business and group sales! A must have for Hotel sales and #marketing. The Virtual True tour allows event planners to #visualize and become fully ...
See full reviewDirector, Sales & Marketing
5 months ago
Verified
... I always get confused on the 3D versus the 360 shots, and forget which is which. Is there an easier way to list them out? ...
See full reviewMarketing Manager
5 months ago
Verified
... We had a hiccup with our 360 tours camera specialist. He stayed complimentary with his partner at our new hotel and had some complaints about his experience and was unfriendly to some staff. ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... This product allows for clients to get a 360 or 3D tour of a property which is hard to capture with pictures alone. Client and organic engagement rates have exceeded our expectations as well. Great ...
See full reviewBusiness Travel Sales Manager
5 months ago
Verified
... Easy and Immersive to Use ...
See full reviewDirector of Sales - Group
5 months ago
Verified
... I can send to clients to measure space virtually ...
See full reviewDirector of Sales
5 months ago
Verified
... What a great tool to share with Clients! ...
See full reviewCatering Sales Manager
5 months ago
Verified
... Wonderful 3D Virtual Tour of Hotel ...
See full review
5 months ago
Verified
... The tours allow planners the convenience to see the resort without additional time and money. The ability to offer this option has converted in booked business. It was a life saver during the Covid ...
See full reviewMarketing and Sales Manager
5 months ago
Verified
... The feedback I have received from my customers is that we feature one of the best 360 and 3d tours in our website. We have recently renovated our footage, and there were a few things that needed to be alined in terms of names and locations, and I was pleasantly surprised with the prompt response and quick turnaround to the matter. I also liked the fact that they have a full team to help us plan ahead, everything from showing us our current inventory, to mapping out the new sections that had recently been renovated. This helped us schedule the visit with perfect knowledge of the time and sections we need to consider and have ready for the day. The support team was great, very polite and easy to work with, but I do have to say that the highlight was Konstantine, the photographer; he was always on time, focused, provided suggestions, and was very flexible with our timings, considering that we had to shift rooms constantly due to the occupancy. Overall, working with Visiting Media has been a great success. Now that we have the footage complete and uploaded on our website, we just need to continue driving traffic, sharing our 360 galleries, and proactively promote our shots ...
See full reviewSales Operations Manager
5 months ago
Verified
... Overall the functionality is there, it just takes some time to get used to and navigate around all of the tools. ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends ...
See full reviewBrand Marketing Specialist
5 months ago
Verified
... Our platform offers high-quality imagery and cutting-edge solutions that enable potential clients to explore our meeting and event spaces with a highly immersive, virtual walkthrough experience. The ...
See full reviewMeeting & Event Coordinator
5 months ago
Verified
... I enjoy the TrueTour 3D virtual tour to send to clients and help them visualize their spaces. The augmented map and VR tours assist with the clients planning process and is a great tool for marketing ...
See full reviewDirector of Marketing
5 months ago
Verified
... What I really appreciate about Visiting Media is their support team. They are very quick to respond and accommodate all requests quickly and efficiently. We had so much updates to our virtual tour that required a lot of reorganization of room categories, room category ...
See full reviewAssociate Director of Sales
5 months ago
Verified
... * Visiting Media is very flexible and works to accommodate the hotel schedule to make the photo shoot work. * 3D virtual tours allows our clients to understand the flow between all meeting spaces, ...
See full reviewSenior Marketing Manager
4 months ago
Verified
... 3D Virtual Tour production is beautiful, and the process is seamless, but it's the support that comes with it that makes the Visiting Media Product exceptional. ...
See full reviewNational Sales Manager
4 months ago
Verified
... At the my hotel property, we pride ourselves on crafting personalized and memorable experiences for each of our clients and their events. From customized catering menus to tailored guest services, we work closely with you to ensure every detail reflects your vision. With Visiting Media, I love that you can further customize each experience, adding an elevated touch of sales professionalism. Clients find the virtual tours particularly helpful in visualizing their events. The ability to tailor each interaction ensures clients feel valued, and it makes the sales process more seamless and effective. Overall, this personalized approach enhances both the client experience and our service quality At my hotel property, we take great pride in creating personalized and memorable experiences for each of our clients and their events. Whether it’s crafting customized catering menus, offering tailored guest services, or working closely with clients to ensure every detail reflects their unique vision, our goal is to provide an exceptional and elevated experience. One of the tools that helps us achieve this level of customization is Visiting Media. I’m particularly impressed with how it allows us to tailor each event experience to match the specific needs and preferences of our clients. This adds a refined ...
See full reviewMarketing Manager
4 months ago
Verified
... Our original photo shoot could have used a little more attention to detail. There were a few artifacts in the shots (like a laundry cart) that could have easily been moved out of the shot. However, ...
See full reviewSenior Sales Manager
4 months ago
Verified
... Interactive and Realistic 3D Virtual Tour ...
See full reviewDirector of Sales
4 months ago
Verified
... Wish that True Tour was available on our Marriott website, but I know this is not a VM issue. Otherwise, all is great. ...
See full reviewSales & Marketing Manager
4 months ago
Verified
... Our facility is very large so getting this 3D tour and 360 degree images of each space really showcases what our organization has to offer. ...
See full reviewArea Sales Leader
4 months ago
Verified
... I'm responsible for sales at two hotels in Washington DC. The services and technology allows my team to actively engage our customers in a virtual environment more effectively. ...
See full reviewDirector of Sales.
4 months ago
Verified
... There's not much that's left to be desired from their products and services, they have everything all encompassing for what you would need. ...
See full reviewDirector of Sales
4 months ago
Verified
... Huge benefit and wow factor to share a link with your prospective client while on the phone so you can walk them through their event. The virtual walkthrough is a lifesaver for those that cannot make ...
See full reviewCatering Sales Executive
4 months ago
Verified
... Seamless virtual site that allows you to share what specific or all spaces either by email or text. Great way to show off your property without clients being in-person. ...
See full reviewDirector of Sales & Marketing
4 months ago
Verified
... The 3D rendering of the hotel's empty event space allows the client to visualize their event, especially if it is a production/film shoot. ...
See full reviewSales Coordinator
4 months ago
Verified
... This product offers significant value for out-of-state clients who are looking to book at my location. Many of these clients may not be familiar with the area or the property, so having a tool that allows them to explore and make informed decisions remotely is crucial. By providing a seamless and convenient booking experience, this product helps bridge the gap, enabling clients to feel confident in their choice, even from a distance. It removes the common barriers of long-distance communication and uncertainty, making the process more efficient for both parties. One of the key advantages is the ability to include a direct link in bids, which has proven to be highly effective in capturing the attention of potential clients. When submitting proposals, the inclusion of a link allows prospective clients to instantly access detailed information about the property, such as photos, amenities, and availability. This immediate access can make a significant difference in their decision-making process, as it allows them to visualize the space and better understand what we offer. By giving clients a straightforward way to explore the property online, the link drives engagement and piques their interest. It helps differentiate us from competitors who may rely solely on written descriptions. The visual and interactive ...
See full reviewSales Coordinator
4 months ago
Verified
... Transformative 3D Tours: Elevating Our Hotel's Online Presence! ...
See full reviewDirector of Digital Marketing and Media
4 months ago
Verified
... I have been very impressed with the team at Visiting Media. My organization presents some challenges in how to execute these shoots, professionally without creating customer disruption. And the team here has expertly navigated those hurdles and created a beautiful tour of the three properties that we manage. their customer service has been great, helping us with billing ...
See full reviewSales Manager
4 months ago
Verified
... The 3D virtual tours are often a life saver! Working with clients who are not always local, it is often important to them to provide visual support of what we are selling in our property. The 3D tours beautifully and accurately ...
See full reviewEvent Planning Manager
4 months ago
Verified
... Sometimes the website can lag, which is likely more of an internet concern. It would be great to have a low-data setting for sticky wifi, or even offer an offline/downloadable option. ...
See full reviewEvent Sales Manager
4 months ago
Verified
... I think we could have better pictures of space in regards to airwalls. If we were able to show them how those look it would be helpful. ...
See full reviewGroup Sales Manager
4 months ago
Verified
... I do not think there are too many improvements needed. It is a very easy to use tool that simplifies the proposal process. ...
See full reviewAssistant Director of Sales
4 months ago
Verified
... I really enjoy walking clients through this tool, that physically can't be on property to see our hotel. I have received great feedback from clients with the 3D Virtual tours! ...
See full reviewGroup Sales Manager
4 months ago
Verified
... Ensuring the tour works seamlessly on mobile devices can reach a wider audience. Regularly seeking feedback from users can help identify areas for improvement and new features that might enhance the ...
See full reviewmarketing manager
4 months ago
Verified
... The Sales Hub/TrueTour X tool. It's very intuitive for tech users, however the general population with sales managers find it cumbersome and troubling, so they give up and use the older version of ...
See full reviewSales Manager
3 months ago
Verified
... How can we sell the hotel without a client seeing the space. Easy, using true tour and being able to guide a client through the hotel from the other side of the USA. Visiting Media is a robust tool that provides businesses in the hospitality, real estate, and event industries with immersive visual experiences to showcase their spaces ...
See full reviewMarketing Manager
3 months ago
Verified
... This year we launched the Drone Videos, and our Sales Team embraced it! We featured areas in the hotel and outside of our doors sharing our product and our destination. ...
See full reviewMarketing Manager
3 months ago
Verified
... Visiting Media is an exceptional partner from start to finish. Their team provided seamless support throughout the onboarding, preparation, filming, and editing processes, ensuring a smooth and professional experience. The results truly showcase the best of our property, delivering a versatile ...
See full reviewCatering Sales Manager
3 months ago
Verified
... Cheers to clients enjoying Graduate Eugene sharing Virtual Tours. ...
See full reviewSenior Sales Executive
2 months ago
Verified
... We use this product to showcase meeting space. It would be amazing if at some point we could have 3D Virtual Tours showing various meeting room setups in the rooms. ...
See full reviewSenior Sales Coordinator
2 months ago
Verified
... Great for One Stop Information ...
See full reviewGroup Rooms Coordinator
2 months ago
Verified
... 3D are so much fun to show clients, especially the ones who live in other states ...
See full reviewDirector of Sales and Special Projects
2 months ago
Verified
... Visiting Media's virtual tour platform is an exceptional tool that has improved immensely since we started using the tool two years ago. This platform provides an immersive and interactive experience that allows potential clients to explore our hotel properties in detail, right from the comfort of their own homes or offices. This is particularly important to a new brand who pries themselves on being unique. One of the standout features of Visiting Media's platform is its high-quality, 3D virtual tours. These tours offer a comprehensive view of our hotel rooms, event spaces, and amenities, giving clients a realistic sense of what to expect while they visualize their meetings and events taking place. The ability to navigate through different areas of the hotel and zoom in on specific details helps clients make informed decisions without needing to visit in person. This is particularly beneficial for international clients, planners who need to cut down on travel time, or those individuals with busy schedules. The platform's user-friendly interface makes it easy for our sales teams to create and share virtual tours. With just a few clicks, they can customize tours to highlight specific features or tailor them to the interests of individual clients. This level of personalization enhances the client experience and demonstrates our commitment to meeting their needs. Visiting Media's virtual tour platform also integrates seamlessly with our existing sales and marketing tools. This integration allows our teams to embed virtual tours into emails, proposals, websites, and social media posts, broadening our reach and engagement. The analytics provided by the platform give us valuable insights into client interactions, helping us refine our sales strategies and improve our offerings. Moreover, the platform supports live ...
See full reviewDirector of Marketing
2 months ago
Verified
... It is a powerful tool for providing 3D virtual tours to inquiring travelers and business professionals alike. It helps meeting planners visualize the potential of their unique experiences in our ...
See full reviewConvention Services Manager
2 months ago
Verified
... What I like the most is the lighting and high definition of the 3d images and 3d view. This really allows the clients to see the space virtually. It is also very easy to navigate!! ...
See full reviewMarketing Coordinator
2 months ago
Verified
... The best company to get amazing 3D and 360 pictures from! ...
See full reviewArea Director of Sales
1 months ago
Verified
... VM made it very easy to set up; several people helped coordinate obtaining details, setting up photography and trainings for myself and my team. Very responsive and overall a great product to help me ...
See full reviewDirector of Sales
20 days ago
Verified
... The 3D virtual tours provided by Visiting Media have truly transformed how we showcase our hotel. This cutting-edge virtual and augmented reality tool allows us to present our meeting spaces and ...
See full reviewArea Director of Sales
19 days ago
Verified
... Transforming Guest Experience: A Hotel's Perspective on 3D Virtual Tours ...
See full reviewSales and Marketing Coordinator
14 days ago
Verified
... I really enjoy how easy it is to make experiences for clients and add assets to the platform. The service specialists are always quick to respond with a solution even when they don't have an answer ...
See full reviewSales Manager
8 days ago
Verified
... The virtual tour makes you feel like you're at the property, and the map helps you visualize the surrounding area. I also like that you can view PDFs such as catering menus within the link. This is ...
See full reviewSales Manager, West End Hotels
7 days ago
Verified
... 3D Virtual Tours are PRICELESS ...
See full reviewUser Interface
Functional
Hoteliers often express mixed experiences with Visiting Media’s 3D Virtual Tours user interface. They appreciate the visually appealing design and high-quality graphics, which enhances the overall user experience. However, some find the navigation cumbersome, especially for older clients, and note that the interface can feel overwhelming with its numerous menu options. Users mention a desire for a more intuitive layout, including collapsible menus and clearer icons or labels. There are calls for improved mobile compatibility, as the interface can be challenging to navigate on mobile devices, particularly for users who rely on touchscreens. Additionally, hoteliers suggest enhancing the customization options to better incorporate individual branding within the interface, though they generally find the platform modern and capable of showcasing properties effectively.
12 months ago
Verified
... Some clients have expressed initial confusion with the side panel navigation, but after a few minutes, they're "walking" our event spaces like pros! ...
See full reviewRegional DOS
12 months ago
Verified
... I wish the set up was a little faster, it's taken about 6 months from start to finish with everything. ...
See full reviewDirector of Sales & Marketing
12 months ago
Verified
... Adding a direction/ user guide when the link first opens. I would laso love it if the menus popped open from the sides when the user enters the webiste. ...
See full reviewMarketing Manger
10 months ago
Verified
... We have seen this platform go through growing pains, and it has been frustrating. What was sold vs. what was delivered was skewed, and we have just come to terms with the platform's ability. It is helpful ...
See full reviewSenior Event Manager
10 months ago
Verified
... TrueTour has allowed me to showcase different areas of our property to clients in an extremely efficient way. I send collections of spaces they are looking to utilize to not only help themimagine ...
See full reviewEvent Manager
10 months ago
Verified
... I like the clear imaging, the ease of access, the ability to share direct with the customer including messaging and the copy link feature. the virtual tour option makes it easier to pre plan iwith ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... It would be great if the tour would load faster while doing tour with clients via teams. Sometimes the tour does not keep up. That said, it is maybe good that it slows me down :) ...
See full reviewGeneral Manager
8 months ago
Verified
... I love for our consumers to be able to see the product and get comfortable with what they are going to get. It helps immensely. ...
See full reviewSales Manager
8 months ago
Verified
... When there were 2 tabs on the right and left, it was confusing to navigate for people who are not familiar with the link. I like it that it's simpler now. ...
See full reviewGroup Reservations Coordinator
8 months ago
Verified
... The only thing I can think of is how the right bar is organized and labelled; specifically when it comes to the public areas and meeting spaces. It would also be helpful to indicate which spaces are ...
See full reviewMarketing Manager
8 months ago
Verified
... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our 41,000+ sq. ft. facility as if the client were walking through it in person. This innovative approach has streamlined our booking process, instilling confidence in planners and helping them visualize the seamless connection between our venue and the hotel. Virtual tours have proven to be a game-changer, reducing costs by eliminating the need for costly site visits and saving valuable time for meeting planners. This efficient, cost-effective solution has become an invaluable asset in selling our destination. Moreover, once a contract is signed and planning is underway, committees can use virtual tours as a strategic tool. They can plot breakout sessions, design attendee flow, and maintain a clear vision for their event's overall layout. A virtual tour brings the client's vision to life, allowing them to experience the ambiance and functionality of our venue. As a premier resort destination, incorporating virtual tours has not only enhanced our client's experience but also expanded our exposure to a broader client base. This modern approach to showcasing our property has truly set us apart in the competitive landscape. The flexibility of virtual tours being available from any mobile device provides the sales team with a reliable resource for any conversation that comes up during networking events, tradeshows, and conferences. Furthermore, virtual tours offer an unmatched level of convenience. Clients can explore our property from the comfort ...
See full reviewDirector of Sales & Marketing
8 months ago
Verified
... - I would like to see an update to improve the visibility of the navigation menus on the home page. Sometimes clients have has issues seeing the tabs on the side of the landing page and have needed ...
See full reviewConference Services Manager
8 months ago
Verified
... Sometimes I find there is a lot of lagging but this could be on the hotel end with internet and not the site itself. Additionally, and i'm not sure if this is the site or our server but often I am not able to log in "due to an error ...
See full reviewSenior Sales Executive
8 months ago
Verified
... The only feedback I would offer is to offer image stabilizing while using the virtual tour. I worry I am making my clients a little dizzy sometimes! ...
See full reviewSenior Sales Manager
8 months ago
Verified
... Tru Tour is such a valuable tool. This amazing product provides our client an opportunity to view our hotel at all angles with just a click of the button. This tool has allowed to really showcase our ...
See full reviewSr. Corporate Sales Manager
8 months ago
Verified
... I would love to see some tools that allow me to edit and update information on my own. Maybe add to meeting and venue space. ...
See full reviewDirector of Digital Marketing, Media
7 months ago
Verified
... I think the menu needs to be improved - make it collapsable. Right now it is very long and difficult to navigate. Improve the mobile capabilities as well. ...
See full reviewCatering Sales Coordinator
7 months ago
Verified
... The layout under the admin panel is a little confusion to navigate. The experience section should have a little more 'preview' information without having to leave the screen for each one. ...
See full reviewGroup Rooms Coordinator
7 months ago
Verified
... This is great to share for our planners and guests that are out of the country and cannot see the hotel in person. The 3d site is amazing and has a views of all angles which is great. ...
See full reviewCoordinator, Resort Sales
7 months ago
Verified
... The training provided made it very clear how the product can be used. The visualization throughout the 3D tours was true to life, and the response time when items were clicked was adequate. ...
See full reviewCatering Sales Manager
6 months ago
Verified
... It is a little disorienting when there is a big zoom in sequence for each room/area that is being displayed. If it were possible to show a flow from one space to another, that would be a great ...
See full reviewSenior Group Sales Manager
6 months ago
Verified
... I think the navigation of the menus could be more user friendly. From the landing page, the fastest route to access a particular space is not always clear. ...
See full reviewSales Executive
6 months ago
Verified
... It is an amazing tool to show case the hotel to our clients without them being present or having to visit the hotel. Overall it is very easy to use and straightforward on the link. ...
See full reviewSales and Marketing Coordinator
6 months ago
Verified
... I love how versatile the TrueTour site is. We have the link featured in several places on our hotel website, in my email signature, and in CVENT. We use the link all the time to send PDFs and photo albums. Potential clients can easily click around from our banquet ...
See full reviewCorporate Digital Marketing Manager
6 months ago
Verified
... Visiting Media's TrueTour immersive virtual experiences have transformed how we showcase our properties, providing a visually engaging and interactive way for potential guests to explore our offerings. The intuitive platform is user-friendly and offers a range of customizable features that cater to our specific needs, ensuring our branding and message are consistently highlighted. Their exceptional customer support and continuous innovation keep us ahead in the competitive hospitality industry, making it an invaluable tool for our marketing strategy. Visiting Media's immersive virtual experiences have transformed how we showcase our properties, providing a visually engaging and interactive way for potential guests to explore our offerings. The intuitive platform is user-friendly and offers a range of customizable features that cater to our specific needs, ensuring our branding and message are consistently highlighted. Their exceptional customer support and continuous innovation keep us ahead in the competitive hospitality industry, making it an invaluable tool for our marketing strategy. Additionally, the high-quality visuals ...
See full reviewDOSM
6 months ago
Verified
... Would love to be able to get still shots from 3D areas, not just 360'S. Include food photo shoot opportunities. more options with CGI acessories and table settings. floral options are basic and could ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... The Virtual Tour allows us to visibly show a client what our hotel will look like and help them navigate the layout without having anything physical to show them. It has been immensely helpful and ...
See full reviewGlobal Associate Brand Manager
8 months ago
Verified
... Nothing major needs to be improved, but if we're searching for something, add more descriptive copy so it clearly tells the user what they're looking at. 360 photo shows xyz, 3D shows xyz, click here ...
See full reviewNational Sales Manager
8 months ago
Verified
... TrueTour is incredibly user friendly and the platform itself is easy to navigate. I like all the features, and options of viewing space as 3D model to get all the angles of the rooms we are showing ...
See full reviewMarketing Manager
8 months ago
Verified
... There are times that Sales Hub can be a bit glitchy. I think it would be nice if the email signature linked how it did previously instead of needing to make a whole new email signature link. ...
See full reviewDirector of Sales and Marketing
6 months ago
Verified
... Maybe an actual video that walks them through the space from beginning to end as well as detailing the space. ...
See full reviewComplex Sales Manager
6 months ago
Verified
... I love the fact that I can walk any client through any of our hotels that utilize the Virtual Tour. As I work remote, this is an incredible tool to sell our hotels to our prospective clients in a profession ...
See full reviewDirector of Sales
6 months ago
Verified
... It's not intuitive for a user to click both sides of a page to find the tour links and the documents. ...
See full reviewMarketing Manager
6 months ago
Verified
... We had a delay in getting our contract which was annoying, but the promptness on everything else was great. Support team via email always responded quickly which I appreciate. Would have enjoyed one more edit ...
See full reviewAssistant Director of Group Sales
6 months ago
Verified
... The tool is perfect for our hotel and what we are trying to showcase to our clients. Overal speed of loading can sometimes lag when opening, but I don't believe it is a deterrent to the overall user ...
See full reviewSales Manager
6 months ago
Verified
... There are some issues around lagging/delay when sharing your screen on a zoom/teams call with a client or peer. It would be nice if the system operated faster in a screen share ...
See full reviewDirector of Sales & Marketing
6 months ago
Verified
... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential guests to explore our property in unprecedented detail from anywhere in the world. We’ve seen a significant increase in bookings and interest from potential guests. The ability for clients ...
See full reviewDirector of Sales
6 months ago
Verified
... Visiting media is a great tool for sales. The tool helps clients view your property before booking and gives you an edge over your competitors. ...
See full reviewDIrector of Sales
6 months ago
Verified
... We just had new photos after our remodel and I am excited to see the new virtual tour! Do not change! ...
See full reviewDOS
6 months ago
Verified
... Maybe icons instead of words on the menu. I think it would be quicker and add a bit more guidance in the tour. ...
See full reviewDirector, Sales
6 months ago
Verified
... The Visiting Media team showed genuine interest in the Hotel property and how the virtual True Tour can be used to immerse the planner to experience the Hotel without the need of a site tour. During ...
See full reviewBusiness Travel Sales Manager
5 months ago
Verified
... We have used the product for about 6+ months and I have yet to encounter any issues. There were minor issues with incorrect items shown when clicking around, but True Tour representatives fixed the ...
See full reviewDirector of Sales
5 months ago
Verified
... The program makes my meeting space look more narrow than it actually is in the footage. The program opens slowly. ...
See full reviewDual Director of Sales & Marketing
5 months ago
Verified
... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have ...
See full reviewCatering Sales Manager
5 months ago
Verified
... The videographer was easy to work with. Cheat sheets on things to remove from guestrooms prior to the start would have been helpful, but really only took a few quick minutes to fix and we were ready ...
See full review
5 months ago
Verified
... I wish the system had the ability to change the outside to showcase seasons in the windows. "Real time " looks seem to sell. ...
See full reviewDirector of Sales and Marketing
5 months ago
Verified
... I cant think of anything at this time! ...
See full reviewBrand Marketing Specialist
5 months ago
Verified
... While the platform is currently straightforward, there’s room for improvement in making it even more intuitive and user-friendly. Although helpful tutorial videos are available to guide users through the system, certain aspects can still be a bit confusing ...
See full reviewMeeting & Event Coordinator
5 months ago
Verified
... I think the only thing that could be improved on is how smooth the video transitions, and it would be a very cool tool to be able to have certain meeting set ups that you can include. These can be ...
See full reviewNational Sales Manager
4 months ago
Verified
... Saving the order of the presentation - sections seem to be able to be reorganized, but loading the pictures/renderings inside of each section seems to only default into the order the program has ...
See full reviewNational Sales Manager
4 months ago
Verified
... It would be nice for the 3D models and 360 photos to be together under 1 content tab, versus being separate. One suggestion for improvement would be to have the 3D models and 360° photos together ...
See full reviewMarketing Manager
4 months ago
Verified
... Our original photo shoot could have used a little more attention to detail. There were a few artifacts in the shots (like a laundry cart) that could have easily been moved out of the shot. However, ...
See full reviewDirector of Sales
4 months ago
Verified
... Would love to have more options of the preset feature available to choose from instead of a select few that cannot be changed ...
See full reviewSales Manager
4 months ago
Verified
... To be able to do diagrams directly. Offering more options for customization in the virtual tour interface could enhance user experience. Allowing businesses to tailor the look and feel to better ...
See full reviewSales Coordinator
4 months ago
Verified
... At my location, the lack of a dedicated meeting space is a significant drawback that I hope can be addressed. Adding a well-designed meeting space would greatly enhance the venue’s appeal, especially for corporate clients and group events. It would allow us to cater to a broader range of needs, from conferences to business meetings, making the property more versatile and attractive to potential clients. Another challenge I’ve noticed is the difficulty in finding the option to view the sleeping rooms. The current interface is not user-friendly, which may lead to frustration for clients who are trying to explore the accommodations we offer. An intuitive, easy-to-navigate system for displaying sleeping rooms is essential for ensuring that potential guests can access all the necessary information without unnecessary ...
See full reviewSales Coordinator
4 months ago
Verified
... Transformative 3D Tours: Elevating Our Hotel's Online Presence! ...
See full reviewDirector of Digital Marketing and Media
4 months ago
Verified
... I think the menu needs to be improved - make it collapsable. Right now it is very long and difficult to navigate. Would like to be able to edit the menu - right now it's all caps, one font, one color ...
See full reviewArea Director of Sales
4 months ago
Verified
... We utilize our Visting Media websites from inquiry to contract It's been a game changer allowing customers to have a virtual tour of the properties. We have collateral and QR codes to easily connect ...
See full reviewEvent Planning Manager
4 months ago
Verified
... The virtual tours are a great way to show clients our event space when they cannot come see it in person. ...
See full reviewEvent Sales Manager
4 months ago
Verified
... I think we could have better pictures of space in regards to airwalls. If we were able to show them how those look it would be helpful. ...
See full reviewmarketing manager
4 months ago
Verified
... The Sales Hub/TrueTour X tool. It's very intuitive for tech users, however the general population with sales managers find it cumbersome and troubling, so they give up and use the older version of ...
See full reviewSales Manager
3 months ago
Verified
... How can we sell the hotel without a client seeing the space. Easy, using true tour and being able to guide a client through the hotel from the other side of the USA. Visiting Media is a robust tool that provides businesses in the hospitality, real estate, and event industries with immersive visual experiences to showcase their spaces and services. With its user-friendly interface, the platform allows users to create 3D virtual tours, high ...
See full reviewMarketing Specialist
3 months ago
Verified
... Very prompt and quick action for update requests to the online platform. Very high-quality images and 360 renders of all of our spaces. ...
See full reviewMarketing Manager
3 months ago
Verified
... This year we launched the Drone Videos, and our Sales Team embraced it! We featured areas in the hotel and outside of our doors sharing our product and our destination. ...
See full reviewMarketing Manager
3 months ago
Verified
... The initial conversations can sometimes feel a bit overwhelming, as the process might seem more complex than it actually is. This can lead to unnecessary concerns or nerves about the production ...
See full reviewCatering Sales Manager
3 months ago
Verified
... Graphics are great though the movement compass is difficult for my older clients. They are using their phones more than their computers. The touch screen needs to be more touch friendly. The link ...
See full reviewDirector of Marketing
2 months ago
Verified
... We would love the opportunity to incorporate our branding more in the overall appearance and guest experience. For marketing purposes, it would be a game changer! We love the idea of using this tool ...
See full reviewArea Director of Sales
1 months ago
Verified
... The speed of loading the digital assets on the website can be slow and sometimes it's confusing to know who to contact at VM when something is needed; however I am always connected with someone who ...
See full reviewMarketing Manager
22 days ago
Verified
... More price options for Select Service properties that can't afford it. I understand the need for more flexible pricing options, especially for properties that might find the current rates challenging. Offering a range of pricing tiers could make the service more accessible to a broader audience. I do think there’s an opportunity for more flexible pricing options—especially for smaller or select-service properties that might find the current rates a bit challenging. Introducing different pricing tiers or packages would open up access to a broader range of clients, making it easier for properties of all sizes and budgets to benefit from their high-quality services. It would also help these properties maintain a strong online presence without straining their resources. All in all, this company has been an incredible partner. Their professionalism, dedication, and eye for detail truly set them apart. If you’re looking for a hassle ...
See full reviewDirector of Sales
20 days ago
Verified
... While the platform is already a robust and invaluable tool, we think that integrating advanced analytics or tracking capabilities for client interactions within the tours would provide even more value. For example, adding features like heat maps to identify high interest areas or more detailed reporting tools could help us refine how we showcase our spaces and tailor our approach to client preferences. Offering additional customization options, such as embedding promotional offers directly into the tour or personalizing ...
See full reviewArea Director of Sales
19 days ago
Verified
... The 3D virtual tours offer an immersive experience that allows guests to explore the hotel before booking, building trust and confidence. This feature is a game changer for prospective guests, especially those who aren’t local and can’t visit the property in person. They can explore every corner of the hotel before making a decision. The interactive ...
See full reviewSales and Marketing Coordinator
14 days ago
Verified
... Having sizes of each of the spaces on the models (square footage, capacities etc) - I think it would also be useful to have an option to personalize experiences with logos etc. to make these more geared toward the client and what this would look like to their business (such as in the corner or having their logo on the screens or something like that), there was an update ...
See full reviewSales Manager
8 days ago
Verified
... The virtual tour makes you feel like you're at the property, and the map helps you visualize the surrounding area. I also like that you can view PDFs such as catering menus within the link. This is the best 3D virtual tour I've ever seen! The pictures are sharp and concise. Visiting Media's 3D Virtual Tours allows you to visualize every aspect of your stay with immersive, interactive experiences. By seamlessly mapping out the entire hotel, guests can explore rooms, amenities, and facilities from the comfort of their own devices. These virtual tours are enhanced with augmented reality elements, providing a richer, more engaging ...
See full reviewSales Manager, West End Hotels
7 days ago
Verified
... I would like to see a few more chair options for meeting spaces. Sometimes it is difficult to tell how chairs are fitting around the tables when they appear all pulled out. It's tough to convey where ...
See full reviewWhat Types of Hotels Visiting Media is Popular For
Size
18 | X-Small (1-9 room)
2 | Small (10-24 room)
2 | Medium (25-74 room)
37 | Large (75-199 room)
82 | X-Large (200+ room)
Country
128 | United States of America
7 | Canada
4 | Mexico
1 | India
Type
77 | Branded Hotels
65 | Luxury Hotels
58 | Resorts
56 | Airport/Conference Hotels
43 | City Center Hotels
36 | Boutiques
30 | Bed & Breakfast & Inns
21 | Limited Service & Budget Hotels
8 | Extended Stay & Serviced Apartments
5 | RV Parks & Campgrounds
4 | Hostels
3 | Casinos
2 | Vacation Rentals & Villas
1 | Motels
Region
139 | North America
1 | Asia Pacific
Category
142 | 3D Virtual Tours
Didn’t find what you were looking for?
Capabilities
Personalization & Sharing
Immersive Selling Strategy
Immersive Selling Strategy
3D models, also known as virtual site inspection, are digital re-creations of your property that allow you to walk step-by-step through out your space as though you were there in person. You can also measure distances down to the inch of any of your locations that have been captured in 3D.
Digital Asset Management
Channel Distribution
Analytics & Engagement Tracking
Analytics & Engagement Tracking
Analytics: Overview of asset engagement across all channels. Advanced analytics: Critical insights and detailed views of asset, channel, and experience performance for critical measurement, workflow optimization, and sustained growth. Customers receive detailed analytics, and tracking capabilities to help properties grow by leveraging data-driven decision-making to modify and tailor sales strategies.
Features
Interactive Tours
Space Mapping
Image & Video Capture
Content Management
Embedding
Available Add-ons & Modules
Managed Services
3D Virtual ToursRecommended by
Achievements
This vendor's trending score is rising, Visiting Media is the #1 most trending product in the 3D Virtual Tours category (out of 11) and the #58 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisiting Media has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of ExcellenceHotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
Get an Instant Price Estimate
Enter your room count to get an instant price estimate for your property
No matching results
Visiting Media Case Studies
References
"Now what’s great about SalesHub is we can package it. I can bundle that [content], save you time and just show you the stuff you want to see. And now obviously they have the new voice recording option too which is great. I could just do it all virtually and leave a verbal description if I need to what you need to look at or what we’re talking about. I think that’s fantastic. I think for hotels that don’t have it, it’s a miss."
Featured Customers
Hotelier Rating
Hoteliers like Visiting Media because it enhances their property showcase through high-quality 3D virtual tours, leading to increased guest engagement and bookings. Its immersive virtual tours provide a 24/7 open-house experience, offering a competitive edge in marketing and sales by reducing site visit costs and facilitating remote collaboration. However, potential areas for improvement include user navigation and load speeds to optimize the guest user experience.
AI-generated from the text of customer reviews
Looking for specific info?
SalesHub - A Powerful Tool to Increase Conversions
Sales & Marketing from 500+ room in Willmar (United States of America)
3D Virtual Tours are PRICELESS
Sales Manager, West End Hotels from 100 to 199 room Branded Hotel in Clearwater (United States of America)
Best 3D Virtual Tours on the Market
Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Saint Louis Park (United States of America)
Easy to use, Seamless and Effective
Sales and Marketing Coordinator from 500+ room Luxury Hotel in Lake Louise (Canada)
Transforming Guest Experience: A Hotel's Perspective on 3D Virtual Tours
Area Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Saint Louis Park (United States of America)
The 3D virtual tours have truly transformed how we showcase our hotel
Director of Sales from 100 to 199 room Branded Hotel in National Harbor (United States of America)
Quality Service and Content
Marketing Manager from 200 to 499 room Boutique in Playa del Carmen (Mexico)
Great platform to showcase my hotel
Area Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Eagan (United States of America)
The best company to get amazing 3D and 360 pictures from!
Marketing Coordinator from 500+ room Airport/Conference Hotel in Ivins (United States of America)
Amazing Views Only! #virtual #ar #tours #augmented #map #visualize #marketing
Convention Services Manager from 1 to 4 room City Center Hotel in Dallas (United States of America)
Expert Q&A and Partner Recommendations
Submit RecommendationVisiting Media hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Visiting Media
2 months ago
Visiting Media’s Ben Powers Becomes Chief Innovation Officer, Jascha Kaykas-Wolff Named New CEO
Visiting Media
4 months ago
Visiting Media Appoints Steve Sackman as Senior Vice President of Global Sales
Visiting Media
4 months ago
Transforming Guest Engagement: How Delta Hotels Vancouver Downtown Suites Leveraged TrueTour™ to Boost Premium Suite Bookings
Visiting Media
4 months ago
Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends
Visiting Media
9 months ago
Leader in Hospitality Sales Enablement, Visiting Media, Bolsters Growth Momentum with Strategic Leadership Appointment
Visiting Media
10 months ago
Visiting Media Unveils SalesHub, an Innovative Sales Tool Tailored for Hospitality Sales Teams
Visiting Media
1 year ago
Visiting Media and Matterport Digital Twins Redefine Hospitality Sales With Immersive Media in Multi-Year Agreement
Find Great Pairing Apps
No matching results
No matching results
Company | Functionality | |
---|---|---|
This integration hasn’t been verified by Hilton yet.
Hilton
0% recommended by 1 hotels |
|
Visiting Media has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
Your guide was sent!
Your guide was successfully sent to .