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Visiting Media
4.8 (208 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Visiting Media
Ranked 1 (out of 12) in 3D Virtual Tours
2025 Winner
Hotel Software
Hoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldWe Make Selling Spaces and Experiences Simple for Hospitality
97% recommended by 180 hotels
Hyatt, IHG, Hilton & 177 others
Bell - AI powered product analyst
I analyzed all of Visiting Media’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Visiting Media for its transformative impact on sales and marketing strategies. The platform's 3D virtual tours enhance the client experience, enabling remote site visits that instill confidence in booking decisions, especially for out-of-state clients. By streamlining the sales process and offering a visually immersive experience, properties can increase bookings, reduce costs associated with in-person tours, and improve guest engagement with virtual showcases. Its ease of use enables seamless property exploration, contributing to increased revenue and operational efficiency.
Hyatt, IHG, Hilton & 177 others
Read their reviewsWhat Types of Hotels Visiting Media is Popular For
Size
2 | X-Small (1-9 room)
2 | Small (10-24 room)
2 | Mid-Sized (25-74 room)
57 | Large (75-199 room)
144 | X-Large (200+ room)
Country
181 | United States of America
11 | Canada
6 | Mexico
1 | India
1 | Colombia
1 | Argentina
1 | Trinidad and Tobago
1 | Panama
1 | United Kingdom
1 | Virgin Islands, U.S.
Type
122 | Branded Hotels
99 | Luxury Hotels
81 | Resorts
80 | Airport/Conference Hotels
65 | City Center Hotels
57 | Boutiques
48 | Bed & Breakfast & Inns
34 | Limited Service & Budget Hotels
10 | Extended Stay & Serviced Apartments
7 | Hostels
7 | RV Parks & Campgrounds
5 | Vacation Rentals & Villas
3 | Casinos
3 | Motels
Region
198 | North America
3 | South America
2 | Central America
1 | Europe
1 | Asia Pacific
Category
208 | 3D Virtual Tours
Didn’t find what you were looking for?
What is Visiting Media?
Founded in 2014 | Headquarters in Carlton (United States) | 98 employees
Visiting Media is an advanced digital toolkit designed specifically for the hospitality industry, focused on enhancing remote property viewing and client engagement. At its core is TrueTour, a powerful platform enabling hoteliers to create immersive 3D virtual tours and integrate seamless multimedia content. By offering a virtual yet comprehensive exploration of properties, TrueTour aids in the decision-making process, thereby boosting revenue and conversions. Its flexibility and advanced features support operational efficiency and cost-saving measures while significantly enhancing the overall client sales experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Visiting Media products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Visiting Media Reviews Analyzed: 190
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Visiting Media Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Visiting Media
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Visiting Media's Provided Description:
"Visiting Media's mission is to revolutionize sales enablement in the hospitality industry. Our products are designed to integrate immersive storytelling with advanced digital tools to create a compelling and personalized sales experience. We aim to enhance operational efficiency, streamline digital asset management, and boost sales effectiveness, providing unparalleled competitive advantages for hospitality sales teams. TrueTour is our best-in-class virtual tour for hospitality.It allows teams to create and share stunning 3D models and immersive content, helping to engage customers and showcase properties effectively. Building on the success of TrueTour, SalesHub is our latest innovation, offering a more comprehensive immersive sales ecosystem. SalesHub retains the familiar features of TrueTour while introducing new management, selling, and distribution capabilities."
FAQs
Capabilities
Personalization & Sharing
Personalization & Sharing
Create custom experiences by combining immersive assets and any other sales collateral (video, PDF, photos, voice memo) and share them, through one link, with customers, by text, email, or QR code.
Immersive Selling Strategy
Immersive Selling Strategy
3D models, also known as virtual site inspection, are digital re-creations of your property that allow you to walk step-by-step through out your space as though you were there in person. You can also measure distances down to the inch of any of your locations that have been captured in 3D.
Digital Asset Management
Digital Asset Management
Upload, manage, store and share digital assets in one cloud-based solution — PDFs, images, 360s, 3D models, websites, diagrams and more. Keeping assets current across your entire organization and channels.
Channel Distribution
Channel Distribution
Easily embed your TrueTour link on websites, OTAs, and 3rd party channel distribution to maximize exposure.
Analytics & Engagement Tracking
Analytics & Engagement Tracking
Analytics: Overview of asset engagement across all channels. Advanced analytics: Critical insights and detailed views of asset, channel, and experience performance for critical measurement, workflow optimization, and sustained growth. Customers receive detailed analytics, and tracking capabilities to help properties grow by leveraging data-driven decision-making to modify and tailor sales strategies.
Features
Interactive Tours
4/5 features
Space Mapping
4/5 features
Image & Video Capture
4/5 features
Content Management
4/5 features
Embedding
4/5 features
Available Add-ons & Modules
Managed Services
3D Virtual Tours
From 360° imagery to 3D modeling, immersive video to CGI, Visiting Media supports digital asset production around the globe. Our service provides virtual site inspection visuals of the highest quality loaded into the TrueTour™ sales enablement platform.
Visiting Media Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Visiting Media is the #1 most trending product in the 3D Virtual Tours category (out of 12) and the #58 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisiting Media has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Visiting Media Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Visiting Media Case Studies
References
"Now what’s great about SalesHub is we can package it. I can bundle that [content], save you time and just show you the stuff you want to see. And now obviously they have the new voice recording option too which is great. I could just do it all virtually and leave a verbal description if I need to what you need to look at or what we’re talking about. I think that’s fantastic. I think for hotels that don’t have it, it’s a miss."
Dan Shaughnessy
Director of Sales and Marketing @
Marriott Marquis San Diego Marina
Featured Customers
Hotelier Rating
Looking for specific info?
10
Very helpful for Remote Touring!
Convention Services Manager from 200 to 499 room Bed & Breakfast & Inn in Manchester (United States of America)
Verified
24 days ago
Visiting Media has been an absolute game-changer for the hospitality industry, and our experience using their platform has been nothing short of exceptional. As a hotel property, we are constantly striving to find innovative ways to showcase our spaces to prospective guests, meeting planners, and corporate partners. Visiting Media’s suite o...
United States of America
United States of America
Convention Services Manager
X-Large Hotel
10
360 Media Tours transformed how I sell
Senior Sales Manager from 200 to 499 room Branded Hotel in Chicago (United States of America)
Verified
24 days ago
I LOVE the ease of functionality the 360 tour provides. I handle the West Coast, and these are essentially replaced the need for clients to fly in and site the hotel. It's clear, easy to use, and I am able to walk through our space on a video call with customers walking through the flow of the program as if they were on-site. This platform...
United States of America
United States of America
Senior Sales Manager
X-Large Hotel
10
3D Virtual Tours: The Future of Client Engagement Augmented Virtual Tours: A New Era of Client Marketing
Senior Sales Manager from 200 to 499 room Boutique in Austin (United States of America)
Verified
26 days ago
What I like most is the time it saves. Clients get a complete, visually compelling experience without the back-and-forth emails. What I like most about Visiting Media is how it completely transforms the way I present my hotel to clients. Instead of sending a stack of attachments that often get lost or overlooked, I can deliver everything in...
United States of America
United States of America
Senior Sales Manager
X-Large Hotel
9
Very solid resource for sales efforts !
Director of national accounts from 200 to 499 room Luxury Hotel in Charlotte Amalie (Virgin Islands, U.S.)
Verified
1 months ago
Love the virtual tours and the agility to send pictures quickly to clients . Good way to do a virtual tour for a client.
Virgin Islands, U.S.
Virgin Islands, U.S.
Director of national accounts
X-Large Hotel
7
I love being able to share the link with clients so that they can have a tour of our venue without being physically here.
Events & Sales Executive from 100 to 199 room Branded Hotel in Cambridge (United Kingdom)
Verified
1 months ago
Being able to visualize our spaces from the comfort of their home, being able to share a map of the venue and provide virtual tours.
United Kingdom
United Kingdom
Events & Sales Executive
Large Hotel
10
It is a good tool to have!
Cluster Marketing Manager from 200 to 499 room Branded Hotel in Panama City (Panama)
Verified
1 months ago
The virtual tours are an excellent sales tool, It is a good to have the measurements of the meeting spaces.
Panama
Panama
Cluster Marketing Manager
X-Large Hotel
10
Wonderful use of Technolgy to support the Hotel Sales process.
Director of Sales & Marketing from 200 to 499 room Boutique in Palm Springs (United States of America)
Verified
1 months ago
This is a great tool for our sales force to be able to quickly walk our clients through the hotel and give them an opportunity to see how their meeting or event would fit at the hotel. For those clients that are not able to do a physical site this is that opportunity for them to do so.
United States of America
United States of America
Director of Sales & Marketing
X-Large Hotel
10
Incredible Tech and Team
Director of Sales & Marketing from 75-99 room Airport/Conference Hotel in Vero Beach (United States of America)
Verified
1 months ago
We are a condo-owned resort and the TrueTour technology has been a game changer for us plus the team is incredible from beginning to end.
United States of America
United States of America
Director of Sales & Marketing
Large Hotel
10
Great tool helpful for visualization!
National Sales Manager from 100 to 199 room Boutique in Tucson (United States of America)
Verified
1 months ago
I love utilizing the 3D feature as it is a great tool to share with clients so they can really visualize themselves in the space. It is a great addition for sales enablement that goes beyond just words and pictures that can only describe/show so much. I love being able to "collect" what's important/relative for a group to create a customize...
United States of America
United States of America
National Sales Manager
Large Hotel
10
Say goodbye to dozens of attachments in your emails!
Senior Sales Manager from 200 to 499 room Bed & Breakfast & Inn in Cincinnati (United States of America)
Verified
1 months ago
I love how easy it is to compile experiences and share them with the world. And the tracking component along with alerts lets me know when my proposal has been viewed. I've had a lot of success prospecting using the presentations that I create. When a customer receives a custom proposal, exclusively for their event, it shows that I go the e...
United States of America
United States of America
Senior Sales Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Visiting Media hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Visiting Media
5 months ago
Visiting Media Appoints Chad Kimner as SVP of Growth & Operations
Visiting Media
11 months ago
Visiting Media’s Ben Powers Becomes Chief Innovation Officer, Jascha Kaykas-Wolff Named New CEO
Visiting Media
1 year ago
Visiting Media Appoints Steve Sackman as Senior Vice President of Global Sales
Visiting Media
1 year ago
Transforming Guest Engagement: How Delta Hotels Vancouver Downtown Suites Leveraged TrueTour™ to Boost Premium Suite Bookings
Visiting Media
1 year ago
Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends
Visiting Media
1 year ago
Leader in Hospitality Sales Enablement, Visiting Media, Bolsters Growth Momentum with Strategic Leadership Appointment
Visiting Media
1 year ago
Visiting Media Unveils SalesHub, an Innovative Sales Tool Tailored for Hospitality Sales Teams
Visiting Media
1 year ago
Visiting Media and Matterport Digital Twins Redefine Hospitality Sales With Immersive Media in Multi-Year Agreement
Visiting Media Integrations
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Cvent HQ
85% recommended by 2 hotels |
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This integration hasn’t been verified by Hilton yet.
Hilton
0% recommended by 1 hotels |
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Support
Verified Support
Visiting Media has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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