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Visiting Media
4.8 (219 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Visiting Media
Ranked 1 (out of 13) in 3D Virtual Tours
2025 Winner
Hotel Software
Hoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldWe Make Selling Spaces and Experiences Simple for Hospitality
97% recommended by 191 hotels
Hyatt, IHG, Hilton & 188 others
Bell - AI powered product analyst
I analyzed all of Visiting Media’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Visiting Media provides hotels with a powerful 3D virtual tour platform that enhances guest engagement and decision-making. Users appreciate the high-definition, immersive tours which significantly aid in sales presentations and help customers visualize hotel spaces remotely. The solution streamlines sales processes, improves conversion rates, and reduces site visit needs. However, some users note potential improvements in system integration, interface simplicity, and load speeds.
Hyatt, IHG, Hilton & 188 others
Read their reviewsWhat Types of Hotels Visiting Media is Popular For
Size
2 | X-Small (1-9 room)
2 | Small (10-24 room)
3 | Mid-Sized (25-74 room)
60 | Large (75-199 room)
151 | X-Large (200+ room)
Country
190 | United States of America
12 | Canada
6 | Mexico
1 | India
1 | Colombia
1 | Argentina
1 | Trinidad and Tobago
1 | Panama
1 | United Kingdom
1 | Virgin Islands, U.S.
1 | Netherlands
Type
130 | Branded Hotels
104 | Luxury Hotels
85 | Airport/Conference Hotels
85 | Resorts
74 | City Center Hotels
61 | Boutiques
49 | Bed & Breakfast & Inns
36 | Limited Service & Budget Hotels
10 | Extended Stay & Serviced Apartments
8 | Hostels
8 | RV Parks & Campgrounds
5 | Vacation Rentals & Villas
4 | Casinos
3 | Motels
Region
208 | North America
3 | South America
2 | Europe
2 | Central America
1 | Asia Pacific
Category
219 | 3D Virtual Tours
Didn’t find what you were looking for?
What is Visiting Media?
Founded in 2014 | Headquarters in Carlton (United States) | 98 employees
Visiting Media is an advanced digital toolkit designed specifically for the hospitality industry, focused on enhancing remote property viewing and client engagement. At its core is TrueTour, a powerful platform enabling hoteliers to create immersive 3D virtual tours and integrate seamless multimedia content. By offering a virtual yet comprehensive exploration of properties, TrueTour aids in the decision-making process, thereby boosting revenue and conversions. Its flexibility and advanced features support operational efficiency and cost-saving measures while significantly enhancing the overall client sales experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Visiting Media products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Visiting Media Reviews Analyzed: 12
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Visiting Media Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Visiting Media
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Visiting Media's Provided Description:
"Visiting Media's mission is to revolutionize sales enablement in the hospitality industry. Our products are designed to integrate immersive storytelling with advanced digital tools to create a compelling and personalized sales experience. We aim to enhance operational efficiency, streamline digital asset management, and boost sales effectiveness, providing unparalleled competitive advantages for hospitality sales teams. TrueTour is our best-in-class virtual tour for hospitality.It allows teams to create and share stunning 3D models and immersive content, helping to engage customers and showcase properties effectively. Building on the success of TrueTour, SalesHub is our latest innovation, offering a more comprehensive immersive sales ecosystem. SalesHub retains the familiar features of TrueTour while introducing new management, selling, and distribution capabilities."
FAQs
Capabilities
Personalization & Sharing
Personalization & Sharing
Create custom experiences by combining immersive assets and any other sales collateral (video, PDF, photos, voice memo) and share them, through one link, with customers, by text, email, or QR code.
Immersive Selling Strategy
Immersive Selling Strategy
3D models, also known as virtual site inspection, are digital re-creations of your property that allow you to walk step-by-step through out your space as though you were there in person. You can also measure distances down to the inch of any of your locations that have been captured in 3D.
Digital Asset Management
Digital Asset Management
Upload, manage, store and share digital assets in one cloud-based solution — PDFs, images, 360s, 3D models, websites, diagrams and more. Keeping assets current across your entire organization and channels.
Channel Distribution
Channel Distribution
Easily embed your TrueTour link on websites, OTAs, and 3rd party channel distribution to maximize exposure.
Analytics & Engagement Tracking
Analytics & Engagement Tracking
Analytics: Overview of asset engagement across all channels. Advanced analytics: Critical insights and detailed views of asset, channel, and experience performance for critical measurement, workflow optimization, and sustained growth. Customers receive detailed analytics, and tracking capabilities to help properties grow by leveraging data-driven decision-making to modify and tailor sales strategies.
Features
Interactive Tours
4/5 features
Space Mapping
4/5 features
Image & Video Capture
4/5 features
Content Management
4/5 features
Embedding
4/5 features
Available Add-ons & Modules
Managed Services
3D Virtual Tours
From 360° imagery to 3D modeling, immersive video to CGI, Visiting Media supports digital asset production around the globe. Our service provides virtual site inspection visuals of the highest quality loaded into the TrueTour™ sales enablement platform.
Visiting Media Reviews Summary
Ease of Use
4.7/5
Customer Support
4.7/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Visiting Media is the #1 most trending product in the 3D Virtual Tours category (out of 13) and the #60 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisiting Media has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Visiting Media Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
Get an Instant Price Estimate
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Visiting Media Case Studies
References
"Now what’s great about SalesHub is we can package it. I can bundle that [content], save you time and just show you the stuff you want to see. And now obviously they have the new voice recording option too which is great. I could just do it all virtually and leave a verbal description if I need to what you need to look at or what we’re talking about. I think that’s fantastic. I think for hotels that don’t have it, it’s a miss."
Dan Shaughnessy
Director of Sales and Marketing @
Marriott Marquis San Diego Marina
Featured Customers
Hotelier Rating
Looking for specific info?
10
The 3D and 360 pictures are so easy to use on our Ipad and walk the client through the experience at the hotel
Director of Sales & Marketing from 500+ room Boutique in New Orleans (United States of America)
Verified
4 days ago
Working with the team to take new photos of our renovated 2nd floor was seamless. The photographers so easy to work with and professional. The pictures are wonderful!
United States of America
United States of America
Director of Sales & Marketing
X-Large Hotel
10
Organized, Supportive, and a Pleasure to Work With
Sr Marketing Manager from 500+ room Branded Hotel in New Orleans (United States of America)
Verified
5 days ago
They’re incredibly easy to work with—organized, responsive, and always helpful. Their team makes platform training simple and ensures everything runs smoothly.
United States of America
United States of America
Sr Marketing Manager
X-Large Hotel
10
FANTASTIC TOOL!
Director of Sales and Marketing from 500+ room Boutique in Hauppauge (United States of America)
Verified
5 days ago
We use Visiting Media/True Tour super often and it is a great tool to help close business. With so many groups being from out of the area this tool offers a great way of having our clients "walk" the space without actually being here in person to do so. Our bookings have increased each year since starting with this tool and we are beyond pl...
United States of America
United States of America
Director of Sales and Marketing
X-Large Hotel
10
This is a great tool that allows our customers to experience the hotel when they cannot make it to our property for an in-person site visit
Sales and Marketing Coordinator from 500+ room Branded Hotel in San Antonio (United States of America)
Verified
5 days ago
The site is very easy to use and extremely user friendly. We were given a very thorough onboarding and given ample opportunities to ask questions if needed.
United States of America
United States of America
Sales and Marketing Coordinator
X-Large Hotel
10
Great Product
Sales Manager from 500+ room Branded Hotel in Houston (United States of America)
Verified
17 days ago
The Visiting Media virtual tour product offers an immersive, interactive experience that allows users to explore spaces remotely with high-quality visuals and intuitive navigation. Its seamless integration of multimedia elements, such as 360° views and embedded videos, enhances engagement and provides a realistic sense of presence. Overall,...
United States of America
United States of America
Sales Manager
X-Large Hotel
10
Great Service
Director Sales & Marketing from 100 to 199 room Branded Hotel in Park City (United States of America)
Verified
17 days ago
Their Techs explain everything in a language my Team can understand. They are always patient and available. Whenever we need assistance, they are quick to answer or set up a call.
United States of America
United States of America
Director Sales & Marketing
Large Hotel
10
Wonderful service and product!
Director of Sales & Marketing from 50-74 room Bed & Breakfast & Inn in Charleston (United States of America)
Verified
1 months ago
Both photographers were easy to work with, and so kind. They delivered outstanding virtual tours and 3D photos to us, and we are so glad to have partnered with them!
United States of America
United States of America
Director of Sales & Marketing
Mid-Sized Hotel
10
Fantastic product
Digital marketing manager from 100 to 199 room Luxury Hotel in Amsterdam (Netherlands)
Verified
1 months ago
- Great communication from Visiting Media Team.
- Easy to follow tutorials.
- Platform is effective while being simple to use.
Netherlands
Netherlands
Digital marketing manager
Large Hotel
10
Great platform
Sales Manager from 500+ room Branded Hotel in Corpus Christi (United States of America)
Verified
1 months ago
This is so convenient and helps with selling space and suites when not available!
United States of America
United States of America
Sales Manager
X-Large Hotel
9
Who Doesn't Like a Time Saver That Also Makes Us Look Good?
Senior Event Manager from 500+ room Airport/Conference Hotel in Aurora (United States of America)
Verified
1 months ago
TrueTour has allowed me to showcase different areas of our property to clients in an extremely efficient way. I send collections of spaces they are looking to utilize to not only help themimagine what they can transform the space into but save them a trip to the hotel for site tours, which in turn, saves me time. The 360 views are beautiful...
United States of America
United States of America
Senior Event Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Visiting Media hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Visiting Media
6 months ago
Visiting Media Appoints Chad Kimner as SVP of Growth & Operations
Visiting Media
1 year ago
Visiting Media’s Ben Powers Becomes Chief Innovation Officer, Jascha Kaykas-Wolff Named New CEO
Visiting Media
1 year ago
Visiting Media Appoints Steve Sackman as Senior Vice President of Global Sales
Visiting Media
1 year ago
Transforming Guest Engagement: How Delta Hotels Vancouver Downtown Suites Leveraged TrueTour™ to Boost Premium Suite Bookings
Visiting Media
1 year ago
Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends
Visiting Media
1 year ago
Leader in Hospitality Sales Enablement, Visiting Media, Bolsters Growth Momentum with Strategic Leadership Appointment
Visiting Media
1 year ago
Visiting Media Unveils SalesHub, an Innovative Sales Tool Tailored for Hospitality Sales Teams
Visiting Media
1 year ago
Visiting Media and Matterport Digital Twins Redefine Hospitality Sales With Immersive Media in Multi-Year Agreement
Visiting Media Integrations
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Support
Verified Support
Visiting Media has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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Products Reviewed
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What do you dislike or think could be improved?
0.0
Ease of Use
0.0/5
Customer Support
0.0/5
ROI
0.0/5
Implementation
0.0/5
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