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Visiting Media
4.8 (134 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Visiting Media
Ranked 1 (out of 10) in 3D Virtual Tours
We Make Selling Spaces and Experiences Simple for Hospitality
97% recommended by 124 hotels
Hyatt, IHG, Hilton & 121 others
What is Visiting Media?
Founded in 2011 | Headquarters in Carlton (United States) | 98 employees
Visiting Media is an advanced digital toolkit designed specifically for the hospitality industry, focused on enhancing remote property viewing and client engagement. At its core is TrueTour, a powerful platform enabling hoteliers to create immersive 3D virtual tours and integrate seamless multimedia content. By offering a virtual yet comprehensive exploration of properties, TrueTour aids in the decision-making process, thereby boosting revenue and conversions. Its flexibility and advanced features support operational efficiency and cost-saving measures while significantly enhancing the overall client sales experience.
Capabilities
Personalization & Sharing
Personalization & Sharing
Create custom experiences by combining immersive assets and any other sales collateral (video, PDF, photos, voice memo) and share them, through one link, with customers, by text, email, or QR code.
Immersive Selling Strategy
Immersive Selling Strategy
3D models, also known as virtual site inspection, are digital re-creations of your property that allow you to walk step-by-step through out your space as though you were there in person. You can also measure distances down to the inch of any of your locations that have been captured in 3D.
Digital Asset Management
Digital Asset Management
Upload, manage, store and share digital assets in one cloud-based solution — PDFs, images, 360s, 3D models, websites, diagrams and more. Keeping assets current across your entire organization and channels.
Channel Distribution
Channel Distribution
Easily embed your TrueTour link on websites, OTAs, and 3rd party channel distribution to maximize exposure.
Analytics & Engagement Tracking
Analytics & Engagement Tracking
Analytics: Overview of asset engagement across all channels. Advanced analytics: Critical insights and detailed views of asset, channel, and experience performance for critical measurement, workflow optimization, and sustained growth. Customers receive detailed analytics, and tracking capabilities to help properties grow by leveraging data-driven decision-making to modify and tailor sales strategies.
Features
Interactive Tours
4/5 features
Space Mapping
4/5 features
Image & Video Capture
4/5 features
Content Management
4/5 features
Embedding
4/5 features
Available Add-ons & Modules
Managed Services
3D Virtual Tours
From 360° imagery to 3D modeling, immersive video to CGI, Visiting Media supports digital asset production around the globe. Our service provides virtual site inspection visuals of the highest quality loaded into the TrueTour™ sales enablement platform.
Visiting Media Reviews Summary
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5
Recommended by
Achievements
This vendor's trending score is rising, Visiting Media is the #1 most trending product in the 3D Virtual Tours category (out of 10) and the #48 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisiting Media has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Visiting Media Pricing
Below Average
This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.
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Visiting Media Case Studies
References
"Now what’s great about SalesHub is we can package it. I can bundle that [content], save you time and just show you the stuff you want to see. And now obviously they have the new voice recording option too which is great. I could just do it all virtually and leave a verbal description if I need to what you need to look at or what we’re talking about. I think that’s fantastic. I think for hotels that don’t have it, it’s a miss."
Dan Shaughnessy
Director of Sales and Marketing @
Marriott Marquis San Diego Marina
Featured Customers
Popularity by Segment
Size
18 | X-Small (1-9 room)
2 | Small (10-24 room)
2 | Medium (25-74 room)
33 | Large (75-199 room)
79 | X-Large (200+ room)
Country
122 | United States of America
6 | Canada
3 | Mexico
1 | Puerto Rico
1 | India
Type
71 | Branded Hotels
62 | Luxury Hotels
54 | Resorts
53 | Airport/Conference Hotels
40 | City Center Hotels
32 | Boutiques
26 | Bed & Breakfast & Inns
20 | Limited Service & Budget Hotels
8 | Extended Stay & Serviced Apartments
5 | RV Parks & Campgrounds
4 | Hostels
3 | Casinos
2 | Vacation Rentals & Villas
1 | Motels
Region
131 | North America
1 | Asia Pacific
1 | Central America
Category
134 | 3D Virtual Tours
Hotelier Rating
Hoteliers say
NEW AI Review summary
Hoteliers like Visiting Media because it enhances their property showcase through high-quality 3D virtual tours, leading to increased guest engagement and bookings. Its immersive virtual tours provide a 24/7 open-house experience, offering a competitive edge in marketing and sales by reducing site visit costs and facilitating remote collaboration. However, potential areas for improvement include user navigation and load speeds to optimize the guest user experience.
AI-generated from the text of customer reviews
Looking for specific info?
10
The best company to get amazing 3D and 360 pictures from!
Marketing Coordinator from 500+ room Airport/Conference Hotel in Ivins (United States of America)
Verified
3 days ago
I loved the attention to detail the photographer had and how helpful the support and technology team was. I always felt like I could reach out with any question and they would answer it. And they made sure I am using the platform to it's fullest potential.
United States of America
United States of America
Marketing Coordinator
X-Large Hotel
10
Amazing Views Only! #virtual #ar #tours #augmented #map #visualize #marketing
Convention Services Manager from 1 to 4 room City Center Hotel in Dallas (United States of America)
Verified
4 days ago
What I like the most is the lighting and high definition of the 3d images and 3d view. This really allows the clients to see the space virtually. It is also very easy to navigate!!
United States of America
United States of America
Convention Services Manager
X-Small Hotel
10
Visiting Media has allowed our team to share a glimpse of our lifestyle brand with new customers in a powerful way in a hyper competitive hospitality market.
Director of Marketing from 100 to 199 room Boutique in Nashville (United States of America)
Verified
8 days ago
It is a powerful tool for providing 3D virtual tours to inquiring travelers and business professionals alike. It helps meeting planners visualize the potential of their unique experiences in our venue, with thoughtful augmented vr that enhances our team's selling abilities. It is exceptionally useful for those who cannot make it on-property...
United States of America
United States of America
Director of Marketing
Large Hotel
10
Game-changing Virtual Tour Experience!
Director of Sales and Special Projects from 500+ room Bed & Breakfast & Inn in Louisville (United States of America)
Verified
9 days ago
Visiting Media's virtual tour platform is an exceptional tool that has improved immensely since we started using the tool two years ago. This platform provides an immersive and interactive experience that allows potential clients to explore our hotel properties in detail, right from the comfort of their own homes or offices. This is particu...
United States of America
United States of America
Director of Sales and Special Projects
X-Large Hotel
8
3D are so much fun to show clients, especially the ones who live in other states
Group Rooms Coordinator from 200 to 499 room Branded Hotel in Rising Fawn (United States of America)
Verified
9 days ago
Very professional and the product is well made. 3D gives the clients a different perspective of what the hotel looks like.
United States of America
United States of America
Group Rooms Coordinator
X-Large Hotel
10
Great for One Stop Information
Senior Sales Coordinator from 1 to 4 room Branded Hotel in San Francisco (United States of America)
Verified
11 days ago
You can do photos, virtual tours and other hotel information. Clients can just visit visiting media for all this information instead of emailing multiple attachments.
United States of America
United States of America
Senior Sales Coordinator
X-Small Hotel
10
3D Virtual Tours Showcase our Hotel Beautifully!
Senior Sales Executive from 1 to 4 room Airport/Conference Hotel in Grapevine (United States of America)
Verified
11 days ago
We love using the 3D Virtual Tours in presentations, proposals, and site visits of our hotel. It helps our customers feel confident in their decision to choose us for their conferences, especially if they do not have the time or money to visit us in person. I like the "create experience" feature where I can curate a custom tour for my clien...
United States of America
United States of America
Senior Sales Executive
X-Small Hotel
10
Cheers to clients enjoying Graduate Eugene sharing Virtual Tours.
Catering Sales Manager from 200 to 499 room Branded Hotel in Eugene (United States of America)
Verified
21 days ago
The augmented maps help our clients from of town envision their basic vision and detailing. This saves me a lot of time on client communication which 80% of my responsibility. Graduate Hotels has over thirty locations with Virtual tours embedded in our email signatures and on our website. Marketing wise this leads to more interactions with...
United States of America
United States of America
Catering Sales Manager
X-Large Hotel
10
Exceeded our expectations!
Marketing Manager from 200 to 499 room Luxury Hotel in Palm Coast (United States of America)
Verified
21 days ago
Visiting Media is an exceptional partner from start to finish. Their team provided seamless support throughout the onboarding, preparation, filming, and editing processes, ensuring a smooth and professional experience. The results truly showcase the best of our property, delivering a versatile tool that enhances our marketing efforts on mul...
United States of America
United States of America
Marketing Manager
X-Large Hotel
10
Innovative Tools Enhancing Guest Experiences and Sellers at SF Marriott Marquis
Marketing Manager from 1 to 4 room Branded Hotel in San Francisco (United States of America)
Verified
22 days ago
This year we launched the Drone Videos, and our Sales Team embraced it! We featured areas in the hotel and outside of our doors sharing our product and our destination.
United States of America
United States of America
Marketing Manager
X-Small Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Visiting Media hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsPosts
Visiting Media
4 weeks ago
Visiting Media’s Ben Powers Becomes Chief Innovation Officer, Jascha Kaykas-Wolff Named New CEO
Visiting Media
2 months ago
Visiting Media Appoints Steve Sackman as Senior Vice President of Global Sales
Visiting Media
2 months ago
Transforming Guest Engagement: How Delta Hotels Vancouver Downtown Suites Leveraged TrueTour™ to Boost Premium Suite Bookings
Visiting Media
2 months ago
Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends
Visiting Media
7 months ago
Leader in Hospitality Sales Enablement, Visiting Media, Bolsters Growth Momentum with Strategic Leadership Appointment
Visiting Media
8 months ago
Visiting Media Unveils SalesHub, an Innovative Sales Tool Tailored for Hospitality Sales Teams
Visiting Media
10 months ago
Visiting Media and Matterport Digital Twins Redefine Hospitality Sales With Immersive Media in Multi-Year Agreement
Visiting Media Integrations
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Support
Verified Support
Visiting Media has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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