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Visiting Media
4.8 (156 REVIEWS)
HT Score
100 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world
Visiting Media
Ranked 1 (out of 12) in 3D Virtual Tours
2025 Winner
Hotel Software
Hoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldWe Make Selling Spaces and Experiences Simple for Hospitality
97% recommended by 140 hotels
Hyatt, IHG, Hilton & 137 others
Bell - AI powered product analyst
I analyzed all of Visiting Media’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.
Hoteliers say
Hoteliers like Visiting Media's platform for its compelling 3D virtual tours, significantly enhancing property showcases. Commonly highlighted is its role in boosting booking confidence among remote clients by visualizing spaces. The tool's integration into sales and marketing workflows reportedly helps in faster decision-making, upselling, and saves resources by minimizing in-person visits, thus aiding revenue growth. With customizable options and seamless tech integration, it improves the guest experience and adds competitive value.
Hyatt, IHG, Hilton & 137 others
Read their reviewsWhat Types of Hotels Visiting Media is Popular For
Size
18 | X-Small (1-9 room)
2 | Small (10-24 room)
2 | Medium (25-74 room)
46 | Large (75-199 room)
87 | X-Large (200+ room)
Country
137 | United States of America
8 | Canada
4 | Mexico
1 | India
1 | Colombia
1 | Argentina
1 | United Kingdom
Type
91 | Branded Hotels
66 | Luxury Hotels
61 | Airport/Conference Hotels
57 | Resorts
46 | City Center Hotels
41 | Boutiques
32 | Bed & Breakfast & Inns
28 | Limited Service & Budget Hotels
8 | Extended Stay & Serviced Apartments
6 | RV Parks & Campgrounds
4 | Hostels
3 | Casinos
2 | Vacation Rentals & Villas
1 | Motels
Region
149 | North America
2 | South America
1 | Europe
1 | Asia Pacific
Category
156 | 3D Virtual Tours
Didn’t find what you were looking for?
What is Visiting Media?
Founded in 2011 | Headquarters in Carlton (United States) | 98 employees
Visiting Media is an advanced digital toolkit designed specifically for the hospitality industry, focused on enhancing remote property viewing and client engagement. At its core is TrueTour, a powerful platform enabling hoteliers to create immersive 3D virtual tours and integrate seamless multimedia content. By offering a virtual yet comprehensive exploration of properties, TrueTour aids in the decision-making process, thereby boosting revenue and conversions. Its flexibility and advanced features support operational efficiency and cost-saving measures while significantly enhancing the overall client sales experience.
Powered by AI
This description was generated by AI which analyzed the following sources to summarize a description of Visiting Media products, features and capabilities. Leveraging user generated verified data sources allows us to generate a more helpful and realistic description for hoteliers free of sales promotion and hyperbole.
Sources
Verified hotelier reviews
We analyze all verified product reviews as a way to understand and summarize what real users/hoteliers are saying about the product to provide a more accurate and relevant description for buyers than only what vendors provide.
Visiting Media Reviews Analyzed: 143
Read reviewsVerified expert recommendations
We analyze recommendations from industry experts who we ask to describe the most valuable features and capabilities of the product as well as key differentiators and what types of hotels the product works best for to extract unique insights and perspective for buyers.
Visiting Media Expert Recommendations Analyzed: 0
Read expert recommendationsDescription provided by Visiting Media
While its important to incorporate analysis from verified user reviews and industry experts to create more balanced content, the way a vendor describes their overall company and vision can also shed light on their unique perspective or way of doing business which is why the AI ingests this information as well to add more context to paint a picture of what the company says vs what users and industry experts say.
Visiting Media's Provided Description:
"Visiting Media's mission is to revolutionize sales enablement in the hospitality industry. Our products are designed to integrate immersive storytelling with advanced digital tools to create a compelling and personalized sales experience. We aim to enhance operational efficiency, streamline digital asset management, and boost sales effectiveness, providing unparalleled competitive advantages for hospitality sales teams. TrueTour is our best-in-class virtual tour for hospitality.It allows teams to create and share stunning 3D models and immersive content, helping to engage customers and showcase properties effectively. Building on the success of TrueTour, SalesHub is our latest innovation, offering a more comprehensive immersive sales ecosystem. SalesHub retains the familiar features of TrueTour while introducing new management, selling, and distribution capabilities."
FAQs
Capabilities
Personalization & Sharing
Personalization & Sharing
Create custom experiences by combining immersive assets and any other sales collateral (video, PDF, photos, voice memo) and share them, through one link, with customers, by text, email, or QR code.
Immersive Selling Strategy
Immersive Selling Strategy
3D models, also known as virtual site inspection, are digital re-creations of your property that allow you to walk step-by-step through out your space as though you were there in person. You can also measure distances down to the inch of any of your locations that have been captured in 3D.
Digital Asset Management
Digital Asset Management
Upload, manage, store and share digital assets in one cloud-based solution — PDFs, images, 360s, 3D models, websites, diagrams and more. Keeping assets current across your entire organization and channels.
Channel Distribution
Channel Distribution
Easily embed your TrueTour link on websites, OTAs, and 3rd party channel distribution to maximize exposure.
Analytics & Engagement Tracking
Analytics & Engagement Tracking
Analytics: Overview of asset engagement across all channels. Advanced analytics: Critical insights and detailed views of asset, channel, and experience performance for critical measurement, workflow optimization, and sustained growth. Customers receive detailed analytics, and tracking capabilities to help properties grow by leveraging data-driven decision-making to modify and tailor sales strategies.
Features
Interactive Tours
4/5 features
Space Mapping
4/5 features
Image & Video Capture
4/5 features
Content Management
4/5 features
Embedding
4/5 features
Available Add-ons & Modules
Managed Services
3D Virtual Tours
From 360° imagery to 3D modeling, immersive video to CGI, Visiting Media supports digital asset production around the globe. Our service provides virtual site inspection visuals of the highest quality loaded into the TrueTour™ sales enablement platform.
Visiting Media Reviews Summary
Ease of Use
4.7/5
Customer Support
4.8/5
ROI
4.6/5
Implementation
4.6/5
Recommended by
Achievements
This vendor's trending score is rising, Visiting Media is the #1 most trending product in the 3D Virtual Tours category (out of 12) and the #59 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum
Learn moreVisiting Media has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.
Learn more about this achievement in the official press releaseHoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards
Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the worldThis vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.
Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the worldRecommended for
Visiting Media Pricing
Average
This product is priced in line with the average product in the category which is usually an indicator that it is a standard product with standard functionality designed for typical operations and use cases and properties.
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Visiting Media Case Studies
References
"Now what’s great about SalesHub is we can package it. I can bundle that [content], save you time and just show you the stuff you want to see. And now obviously they have the new voice recording option too which is great. I could just do it all virtually and leave a verbal description if I need to what you need to look at or what we’re talking about. I think that’s fantastic. I think for hotels that don’t have it, it’s a miss."
Dan Shaughnessy
Director of Sales and Marketing @
Marriott Marquis San Diego Marina
Featured Customers
Hotelier Rating
Looking for specific info?
7
I love being able to share the link with clients so that they can have a tour of our venue without being physically here.
Sales & Events Executive from 100 to 199 room Branded Hotel in Cambridge (United Kingdom)
Verified
6 days ago
Being able to visualize our spaces from the comfort of their home, being able to share a map of the venue and provide virtual tours. If a client is not based in Cambridge, it's an amazing tool to be able to visualize our spaces without taking time out of their week to travel. Another great thing about it is the ease of use. I barely needed...
United Kingdom
United Kingdom
Sales & Events Executive
Large Hotel
10
Wonderful Virtual Tours
Sales & Event Manager from 75-99 room Airport/Conference Hotel in Kenmore (United States of America)
Verified
8 days ago
Visiting Media has been so helpful when planning events with clients who have never been to our hotel. Our clients love it too because they are able to take a virtual tour of the hotel without actually having to make the trip out! Everyone that we have worked with at Visiting Media has been so helpful.
United States of America
United States of America
Sales & Event Manager
Large Hotel
9
Elevating customer experience
Director of Marketing from 100 to 199 room Branded Hotel in Willmar (United States of America)
Verified
26 days ago
From start to finish the team at VM has been great to work with. They've been there through each step to assist with any questions or implementation issues, which were rare.
United States of America
United States of America
Director of Marketing
Large Hotel
10
Great product!
Area Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Maple Grove (United States of America)
Verified
1 months ago
Gives our clients exposure to the hotels. We use it frequently to give our clients a more realistic view of the hotel.
United States of America
United States of America
Area Director of Sales
Large Hotel
9
3D Virtual Tours
Regional Director of Sales from 100 to 199 room Branded Hotel in Willmar (United States of America)
Verified
1 months ago
My team consistently uses the 3d virtual tours within Visiting Media and have been able to improve the look of their sales presentations to clients. The Visiting Media team has been very responsive when additional training and learning are needed and requested by the team.
United States of America
United States of America
Regional Director of Sales
Large Hotel
10
Visiting Media is a great Customer Resource
Area Sales Manager to 6 Hotels from 200 to 499 room Branded Hotel in
Verified
1 months ago
10
Review of 3D Virtual Tours
Area Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Shoreview (United States of America)
Verified
1 months ago
The technology is advanced yet user friendly, allowing us to highlight our property in stunning detail. What sets them apart is their outstanding customer service.
United States of America
United States of America
Area Director of Sales
Large Hotel
9
Grandover Resort & Spa review by Abby Lowry
Marketing Specialist from 200 to 499 room Bed & Breakfast & Inn in Greensboro (United States of America)
Verified
1 months ago
The dollhouse view is a true WOW factor for our property, showcasing the sheer scale of our space in a visually compelling way. It is perfect for attracting large groups. This dynamic visual tool will be a standout feature on our new website, enhancing our ability to market to meeting planners and event organizers. Plus, the user-friendly i...
United States of America
United States of America
Marketing Specialist
X-Large Hotel
9
3D Virtual Tours WOW Clients
Area Sales Coordinator from 100 to 199 room Branded Hotel in Willmar (United States of America)
Verified
1 months ago
Visiting Media 3D Virtual Tours bring our hotels to life. It is the perfect tool for non-local clients to envision themselves in our spaces. Great for those with a visual mind.
United States of America
United States of America
Area Sales Coordinator
Large Hotel
10
Amazing tool for selling and event planning.
Senior Catering Sales Manager from 200 to 499 room Branded Hotel in Milwaukee (United States of America)
Verified
1 months ago
Saves time in the selling and planning process. Really gives clients an easy way to take a close look at the space so they can better picture the flow of their event.
United States of America
United States of America
Senior Catering Sales Manager
X-Large Hotel
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Expert Q&A and Partner Recommendations
Submit Recommendation
Visiting Media hasn’t been recommended by any experts or partners yet
Learn more about expert recommendationsNews
Visiting Media
5 months ago
Visiting Media’s Ben Powers Becomes Chief Innovation Officer, Jascha Kaykas-Wolff Named New CEO
Visiting Media
6 months ago
Visiting Media Appoints Steve Sackman as Senior Vice President of Global Sales
Visiting Media
6 months ago
Transforming Guest Engagement: How Delta Hotels Vancouver Downtown Suites Leveraged TrueTour™ to Boost Premium Suite Bookings
Visiting Media
6 months ago
Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends
Visiting Media
11 months ago
Leader in Hospitality Sales Enablement, Visiting Media, Bolsters Growth Momentum with Strategic Leadership Appointment
Visiting Media
1 year ago
Visiting Media Unveils SalesHub, an Innovative Sales Tool Tailored for Hospitality Sales Teams
Visiting Media
1 year ago
Visiting Media and Matterport Digital Twins Redefine Hospitality Sales With Immersive Media in Multi-Year Agreement
Visiting Media Integrations
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Support
Verified Support
Visiting Media has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.
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