Visiting Media

4.8 (142 REVIEWS)

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Visiting Media

4.8 (142 REVIEWS)

Ranked 1 (out of 11) in 3D Virtual Tours

2025 Winner Hotel Software

Hoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world

We Make Selling Spaces and Experiences Simple for Hospitality

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Bell avatar Bell - AI powered product analyst

I analyzed all of Visiting Media’s product reviews, expert recommendations, features, capabilities, pricing, integrations and more to produce the below summary.

Hoteliers say

Hoteliers like Visiting Media because it enhances their property showcase through high-quality 3D virtual tours, leading to increased guest engagement and bookings. Its immersive virtual tours provide a 24/7 open-house experience, offering a competitive edge in marketing and sales by reducing site visit costs and facilitating remote collaboration. However, potential areas for improvement include user navigation and load speeds to optimize the guest user experience.

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Hyatt, IHG, Hilton & 128 others

Read their reviews

Support

Responsive

Hoteliers often praise Visiting Media for its exceptional customer support, highlighting its responsiveness and availability. Many reviews emphasize the swift response times, often noting immediate or very timely assistance via email. The support staff is frequently described as knowledgeable, helpful, and professional, ensuring users have the necessary tools and information to effectively utilize the platform. Onboarding and continuous assistance are key strengths, with hoteliers appreciating the ability to easily reach out with questions and receive impactful guidance. The expertise of the support team in resolving issues, coordinating scheduling, and managing updates enhances user experience significantly, establishing confidence and reliability in the service.

Vice President of Sales

12 months ago

Verified

... Would love to be able to snap still pictures from the 360 tours, and understand that may be possible in the future. If that is already possible please let me know. ...

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General Manager

12 months ago

Verified

... Visiting media was communicative, concise, and expeditious in our dealings. It was a pleasure to work with such a proffesional team. ...

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Director of Sales

12 months ago

Verified

... Love having the ability to provide easy access to high quality images while highlighting the best our property has to offer utilizing virtual tours. Started using this product out of necessity during the pandemic ...

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Area Director of Sales

12 months ago

Verified

... The virtual capabilities allow planners to better visualize our space without having to come for a site visit. Hopefully this tool will help me turn proposals into contracts faster and save me and ...

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Complex Marketing Manager

12 months ago

Verified

... Their attention to detail and expertise in creating immersive virtual experiences truly enhances our ability to showcase our product virtually. Their team's professionalism, expertise, and patience ...

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Marketing Manager

12 months ago

Verified

... Visiting Media has been wonderful to work with! As a new resort, we had to truly start at "ground zero" and work our way up. The team has been patient, intuitive, and always quick to respond in a solution ...

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Director of Sales and Marketing

12 months ago

Verified

... I would like to see the process move forward a little quicker, understanding that some of the hold up was our hotel waiting for the right dates to have photography taken. ...

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12 months ago

Verified

... Desiree has been excellent to work with ...

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Director of Sales & Marketing

12 months ago

Verified

... The features of the tour are easy to use and best of all is Ashlee Parker, our representative from Visiting Media. She is the best to work with and always responds so quick to my needs. We use this ...

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Event Manager

10 months ago

Verified

... I like the clear imaging, the ease of access, the ability to share direct with the customer including messaging and the copy link feature. the virtual tour option makes it easier to pre plan iwith ...

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Sales & Marketing Coordinator

8 months ago

Verified

... We have run into a few issues with the system being down in the past when we need it, which can be frustrating. ...

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Director of Sales & Marketing

8 months ago

Verified

... Over the past few years, our partnership with Visiting Media and their 3D Virtual Tours has fundamentally transformed the way we interact with our clients and present our hotel. What sets Visiting Media apart is their ability to offer more than just a glimpse of our property; they provide an immersive experience that resonates with clients on a deeper level. Gone are the days of static presentations and one-dimensional showcases. With Visiting Media's 3D Virtual Tours, we can now offer our clients a virtual journey through our hotel, allowing them to explore and experience the space as if they were physically present. This capability has been a game changer for us, as it enables us to convey the unique atmosphere and ambiance of our establishment in a way that words or images alone cannot capture. Furthermore, the flexibility ...

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Sales Manager

8 months ago

Verified

... I've been sending the link out to my clients every day. It's a great starting point to introduce my hotel to people who's never been to. ...

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Group Reservations Coordinator

8 months ago

Verified

... This is a great way to show our out-of-town guests and group contacts what our property looks like!Also, it gives us the option to adjust what we show so that we can modify the link to show both ...

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DOSM

8 months ago

Verified

... The tour could be be improved by incorporating AI. Perhaps having a chat feature allowing an interactive experience involving questions and answers during the tour. Keeping the tool fresh and updated with technology advances will be the key ...

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Marketing Manager

8 months ago

Verified

... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our ...

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Director of Sales & Marketing

8 months ago

Verified

... - I would like to see an update to improve the visibility of the navigation menus on the home page. Sometimes clients have has issues seeing the tabs on the side of the landing page and have needed additional assistance when switching between the 360 and 3D photos. - Adding in a tool to change meeting room set ups virtually would be very helpful. It would help clients understand the differences between class room, banquet rounds, and conference or hollow square and the benefits to choosing a specific set up over another given the space and square footage. - Being able to add or edit ...

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Conference Services Manager

8 months ago

Verified

... Sometimes I find there is a lot of lagging but this could be on the hotel end with internet and not the site itself. Additionally, and i'm not sure if this is the site or our server but often I am not able to log in "due to an error." We have a link in our emails that the clients can click on and to test it, I will click on it myself but when clicking on the true tour within the link for the 360 view, it brings me to a login ...

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Director of Content

8 months ago

Verified

... Matt and his team are professional, fun, and flexible. We have worked with them at several golf properties and they always do a top tier job and present a great product with us. ...

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Marketing Manager

7 months ago

Verified

... Visiting Media is a great company to work with. If we are not happy with how something turns out, we know we can count on them to make it right! They do a wonderful job of communicating, and keeping ...

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Director of Digital Marketing, Media

7 months ago

Verified

... I have been working with Visiting Media now for about two years and been really impressed with the professionalism of the work. The photos have been great and the tour has been so valuable for our ...

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Group Rooms Coordinator

7 months ago

Verified

... I honestly do not have any issues at the moment and do not see what needs to be improved. I believe it is great and should keep all its features. ...

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Sales Coordinator

7 months ago

Verified

... I do not personally see much that needs to be improved with True Tour. Sometimes there is a lag - but that could have been operator error. ...

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Coordinator, Resort Sales

7 months ago

Verified

... There were a few mislabeled items and typos found throughout the training. When brought to the trainers' attention, however, they made note of it and promised to correct them quickly. ...

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Catering Sales Manager

6 months ago

Verified

... I love that I am able to create a customized tour for both corporate and social event clients. It is so important to be able to understand the different needs of all clients, so this tool allows me ...

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6 months ago

Verified

... I could be more pleased with the support we recently recieved. Rimmi Jhamp was outstanding and insured that all our questions were answered and the 3D Virtual Tours represented the hotel to it ...

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Director fo Sales

6 months ago

Verified

... There really is nothing I can think of to improve. So far all requests have been at a timely matter. ...

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DOSM

6 months ago

Verified

... Send message for support and get an immediate response & follow up is quick and efficient. I value the support from the team. ...

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Director, Sales & Marketing

6 months ago

Verified

... I would recommend having multiple photographers so the original shoot can go more quickly. We needed 5 days to shoot all of our public areas, meeting space, and guest room types as a new customer, ...

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Sales Executive

6 months ago

Verified

... 3D & 360 Virtual Tours ...

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Marketing Manager

6 months ago

Verified

... What I like most about Visiting Media Platform is its potential for continuous improvement and innovation. One feature I particularly appreciate is the intuitive interface that allows for seamless integration of multimedia elements. However, I see room for enhancement in the way photos and videos are organized and managed. Introducing ...

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Sales and Marketing Coordinator

6 months ago

Verified

... I love how versatile the TrueTour site is. We have the link featured in several places on our hotel website, in my email signature, and in CVENT. We use the link all the time to send PDFs and photo albums. Potential clients can easily click around from our banquet menus to our floorplans to get the whole picture of what our hotel can offer. Not only does the virtual tour work seamlessly, but the Visiting Media staff is phenomenal ...

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Corporate Digital Marketing Manager

6 months ago

Verified

... Visiting Media's TrueTour immersive virtual experiences have transformed how we showcase our properties, providing a visually engaging and interactive way for potential guests to explore our ...

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DOSM

6 months ago

Verified

... This is my 3rd hotel and from start to finish this team is extraordinarily professional and they go above and beyond. The support and direction every step of the way was priceless and brought ease to ...

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W Hotel Sales Executive

7 months ago

Verified

... I still have some clicking around to do on the updated platform, but the only thing that comes to mind is admins being the only ones allowed to adjust the content library. At our hotel, things are ...

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Complex Sales Manager

6 months ago

Verified

... I love the fact that I can walk any client through any of our hotels that utilize the Virtual Tour. As I work remote, this is an incredible tool to sell our hotels to our prospective clients in a ...

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Director of Sales

6 months ago

Verified

... This tool helps our meeting planners understand how their events will flow, where rooms are located and all the information their attendees will need for navigating our property. It saves us a ton of ...

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Director of Sales & Marketing

6 months ago

Verified

... The sales process was a bit bumpy with getting responses in a timely manner. From a tech perspective, it would be great if we had the ability to use the platform to create custom proposals for ...

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Marketing Manager

6 months ago

Verified

... We had a delay in getting our contract which was annoying, but the promptness on everything else was great. Support team via email always responded quickly which I appreciate. Would have enjoyed one ...

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Senior Conference Services Manager

6 months ago

Verified

... The SalesHub Virtual Tour helps my clients #visualize their events within our space and allows me to send them a simple link as opposed to dozens of photos and maps. Being able to just place their contracted spaces into an "experience" for them saves me so much time and email clutter. In addition, the training ...

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Director of Sales & Marketing

6 months ago

Verified

... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential ...

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Director of Sales

6 months ago

Verified

... No improvements need. I have been using the product for over 6 months and have not had any issues with our site. ...

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Director, Sales

6 months ago

Verified

... The Visiting Media team showed genuine interest in the Hotel property and how the virtual True Tour can be used to immerse the planner to experience the Hotel without the need of a site tour. During the planning process leading up to the photo shoot, Visiting Media valued the Hotels opinion in how to capture the Hotel and leverage its amenities and location. The phone support and customer care are outstanding. The support team response was immediate with very timely ...

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Director, Sales & Marketing

5 months ago

Verified

... I loved how easy they were to work with on the set-up and listened to what was important to my property. They also have great check-ins and like to discuss the usage of the product by our team. ...

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Marketing Manager

5 months ago

Verified

... We had a hiccup with our 360 tours camera specialist. He stayed complimentary with his partner at our new hotel and had some complaints about his experience and was unfriendly to some staff. ...

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Director of Sales and Marketing

5 months ago

Verified

... Great product ...

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Business Travel Sales Manager

5 months ago

Verified

... We have used the product for about 6+ months and I have yet to encounter any issues. There were minor issues with incorrect items shown when clicking around, but True Tour representatives fixed the ...

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Dual Director of Sales & Marketing

5 months ago

Verified

... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have evolved to remote access after pandemic times; and it's perfect to also have available a platform to offer remote sites to clients who cannot physically visit the property. Specially for off mainland destinations like our hotels PR. The feature of being able to create personalized experiences is also a sales pro to customize proposals to clients and increase the chance of closing the sale. It's easy to manage and share in tradeshows without having to carry too much extra ...

See full review

Catering Sales Manager

5 months ago

Verified

... The videographer was easy to work with. Cheat sheets on things to remove from guestrooms prior to the start would have been helpful, but really only took a few quick minutes to fix and we were ready ...

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5 months ago

Verified

... Modern way to see our resort ...

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Marketing and Sales Manager

5 months ago

Verified

... The feedback I have received from my customers is that we feature one of the best 360 and 3d tours in our website. We have recently renovated our footage, and there were a few things that needed to be alined in terms of names and locations, and I was pleasantly surprised with the prompt response and quick turnaround to the matter. I also liked the fact that they have a full ...

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Sales Operations Manager

5 months ago

Verified

... We have found that using the 360 tours and visiting media sales hub has greatly supported our sales process. When clients and planners can review a tailor made experience, inclusive of various hotel ...

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Director of Sales and Marketing

5 months ago

Verified

... Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends ...

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Brand Marketing Specialist

5 months ago

Verified

... Helpful, kind, and great quality! ...

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Meeting & Event Coordinator

5 months ago

Verified

... I enjoy the TrueTour 3D virtual tour to send to clients and help them visualize their spaces. The augmented map and VR tours assist with the clients planning process and is a great tool for marketing ...

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Director of Marketing

5 months ago

Verified

... Quick and Efficient Support ...

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Associate Director of Sales

5 months ago

Verified

... * Visiting Media is very flexible and works to accommodate the hotel schedule to make the photo shoot work. * 3D virtual tours allows our clients to understand the flow between all meeting spaces, ...

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Senior Marketing Manager

4 months ago

Verified

... My product partner is knowledgeable about my needs, she makes impactful suggestions, and I never wait more than 20 minutes before I have a response to my needs. ...

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Marketing Manager

4 months ago

Verified

... Our virtual tour offers guests a convenient way to explore our resort from the comfort of their home, giving them a firsthand look at our stunning amenities, luxurious accommodations, and breathtaking surroundings. It helps guests visualize their stay, making it easier to plan and build excitement for their visit. This immersive experience allows potential ...

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Area Sales Leader

4 months ago

Verified

... We had lots of turnover with our Visiting Media contacts which made it harder to build synergy with the team to ask questions and seek improvements. The contacts we were assigned were always ...

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Director of Sales.

4 months ago

Verified

... We love the service provided! ...

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Area Director of Sales

4 months ago

Verified

... Very Responsive Customer Service ...

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Catering Sales Executive

4 months ago

Verified

... Easier way to build setups/diagrams. Q&A page would be useful and beneficial for admin users. Include various setups as a visual for multiple spaces. ...

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Sales Coordinator

4 months ago

Verified

... This product offers significant value for out-of-state clients who are looking to book at my location. Many of these clients may not be familiar with the area or the property, so having a tool that allows them to explore and make informed decisions remotely is crucial. By providing a seamless and convenient booking experience, this product helps bridge the gap, enabling clients to feel confident in their choice, even from a distance. It removes the common barriers of long-distance communication and uncertainty, making the process more efficient for both parties. One of the key advantages is the ability to include a direct link in bids, which has proven to be highly effective in capturing the attention of potential clients. When submitting proposals, the inclusion of a link allows prospective clients to instantly access detailed information about the property, such as photos, amenities, and availability. This immediate access can make a significant difference in their decision-making process, as it allows them to visualize the space and better understand what we offer. By giving clients a straightforward way to explore the property online, the link drives ...

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Sales Coordinator

4 months ago

Verified

... Visiting Media has transformed how we showcase our hotel with their 3D tour platform. The ease of use and high-quality visuals allow potential guests to explore our property virtually, leading to ...

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Director of Digital Marketing and Media

4 months ago

Verified

... I have been very impressed with the team at Visiting Media. My organization presents some challenges in how to execute these shoots, professionally without creating customer disruption. And the team here has expertly navigated those hurdles and created a beautiful tour of the three properties that we manage. their customer service has been great, helping us with billing issues, being flexible ...

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Area Director of Sales

4 months ago

Verified

... We utilize our Visting Media websites from inquiry to contract It's been a game changer allowing customers to have a virtual tour of the properties. We have collateral and QR codes to easily connect customers to our virtual tours, hotel photography, local information and room diagrams. Our hotels also have printed collateral with QR codes at each hotel front desk allowing our agents to give guest virtual room tours without actually going to the physical room. We appreciate the staff at Visiting Media for their collaboration to review and update websites at any time. Visiting Media also provides quality photographers ...

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Event Planning Manager

4 months ago

Verified

... Sometimes the website can lag, which is likely more of an internet concern. It would be great to have a low-data setting for sticky wifi, or even offer an offline/downloadable option. ...

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Group Sales Manager

4 months ago

Verified

... I had an outstanding experience with 3D Virtual Tours! Their virtual tour was beautifully produced, featuring stunning visuals and an intuitive interface. The informative commentary added depth, making the exploration engaging and enjoyable. The team was responsive ...

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marketing manager

4 months ago

Verified

... The Sales Hub/TrueTour X tool. It's very intuitive for tech users, however the general population with sales managers find it cumbersome and troubling, so they give up and use the older version of ...

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Marketing Manager

3 months ago

Verified

... This year we launched the Drone Videos, and our Sales Team embraced it! We featured areas in the hotel and outside of our doors sharing our product and our destination. ...

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Marketing Manager

3 months ago

Verified

... The initial conversations can sometimes feel a bit overwhelming, as the process might seem more complex than it actually is. This can lead to unnecessary concerns or nerves about the production phase. Providing a more simplified, step ...

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Catering Sales Manager

3 months ago

Verified

... Graphics are great though the movement compass is difficult for my older clients. They are using their phones more than their computers. The touch screen needs to be more touch friendly. The link when sent is longer than recommended when we are not linking it to a phrase. We appreciate the survey ...

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Senior Sales Coordinator

2 months ago

Verified

... You can do photos, virtual tours and other hotel information. Clients can just visit visiting media for all this information instead of emailing multiple attachments. ...

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Group Rooms Coordinator

2 months ago

Verified

... None that I can think of. All the experiences I've had using this product has been pleasant. The company is very good to work with. ...

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Director of Sales and Special Projects

2 months ago

Verified

... Visiting Media's virtual tour platform is an exceptional tool that has improved immensely since we started using the tool two years ago. This platform provides an immersive and interactive experience that allows potential clients to explore our hotel properties in detail, right from the comfort of their own homes or offices. This is particularly important to a new brand who pries themselves on being unique. One of the standout features of Visiting Media's platform is its high-quality, 3D virtual tours. These tours offer a comprehensive view of our hotel rooms, event spaces, and amenities, giving clients a realistic sense of what to expect while they visualize their meetings and events taking place. The ability to navigate through different areas of the hotel and zoom in on specific details helps clients make informed decisions without needing to visit in person. This is particularly beneficial for international clients, planners who need to cut down on travel time, or those individuals with busy schedules. The platform's user-friendly interface makes it easy for our sales teams to create and share virtual tours. With just a few clicks, they can customize tours to highlight specific features or tailor them to the interests of individual clients. This level of personalization enhances the client experience and demonstrates our commitment to meeting their needs. Visiting Media's virtual tour platform also integrates seamlessly with our existing sales and marketing tools. This integration allows our teams to embed virtual tours into emails, proposals, websites, and social media posts, broadening our reach and engagement. The analytics provided by the platform give us valuable insights into client interactions, helping us refine our sales strategies and improve our offerings. Moreover, the platform supports live guided tours, where our sales representatives can virtually walk clients through the property in real-time, answering questions and providing additional information. This interactive feature fosters a more personal connection with clients and helps build trust and rapport. In terms of educational value, the platform is an excellent resource for training new sales team members. They can familiarize themselves with the property and its features through the virtual tours, gaining the knowledge they need to effectively sell our hotel to potential clients. This is especially beneficial to our remote ...

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Director of Marketing

2 months ago

Verified

... Visiting Media has allowed our team to share a glimpse of our lifestyle brand with new customers in a powerful way in a hyper competitive hospitality market. ...

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Convention Services Manager

2 months ago

Verified

... I think something that could be improved is adding some of the spaces that are missing/not in our hotel system. Other than that, it's amazing!! ...

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Marketing Coordinator

2 months ago

Verified

... I loved the attention to detail the photographer had and how helpful the support and technology team was. I always felt like I could reach out with any question and they would answer it. And they ...

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Director of Sales

20 days ago

Verified

... The 3D virtual tours provided by Visiting Media have truly transformed how we showcase our hotel. This cutting-edge virtual and augmented reality tool allows us to present our meeting spaces and ...

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Sales and Marketing Coordinator

14 days ago

Verified

... I really enjoy how easy it is to make experiences for clients and add assets to the platform. The service specialists are always quick to respond with a solution even when they don't have an answer ...

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Sales Manager

8 days ago

Verified

... The virtual tour makes you feel like you're at the property, and the map helps you visualize the surrounding area. I also like that you can view PDFs such as catering menus within the link. This is ...

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Automation

Assisted

Hoteliers often recognize Visiting Media’s 3D Virtual Tours platform for its contributions to automation and AI. They highlight the platform’s ability to enhance workflow efficiency, as automated processes help reduce manual tasks and minimize errors. This automation allows hoteliers to save time and improve the overall booking and sales process, making it more efficient for both the hotel staff and clients. Although specific features like billing automation are not mentioned, the platform's impact on reducing redundancies and improving user experience through automation is consistently appreciated by hotel staff.

Marketing Manager

12 months ago

Verified

... Our team was a little disorganized on the end and didn't understand the full scope of the assignment. This isn't the fault of Visiting Media, but if there's like an orientation call that's ...

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Director of Sales and Marketing

12 months ago

Verified

... From Start to Finish, the Visiting Media Team has been kind, professional, knowledgeable, and kept the process moving smoothly. I would highly suggest Visiting Media should you be looking for a 3D, ...

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Senior Event Manager

10 months ago

Verified

... Who Doesn't Like a Time Saver That Also Makes Us Look Good? ...

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Sales Manager

8 months ago

Verified

... I've been sending the link out to my clients every day. It's a great starting point to introduce my hotel to people who's never been to. ...

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Marketing Manager

8 months ago

Verified

... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our 41,000+ sq. ft. facility as if the client were walking through it in person. This innovative approach has streamlined our booking process, instilling confidence in planners and helping them visualize the seamless connection between our venue and the hotel. Virtual tours have proven to be a game-changer, reducing costs by eliminating the need for costly site visits and saving valuable time for meeting planners. This efficient, cost-effective solution has become an invaluable asset in selling our destination. Moreover, once a contract is signed and planning ...

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Director of Sales & Marketing

8 months ago

Verified

... - I would like to see an update to improve the visibility of the navigation menus on the home page. Sometimes clients have has issues seeing the tabs on the side of the landing page and have needed ...

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Senior Sales Executive

8 months ago

Verified

... Amazing Sales Tool ...

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director, national accounts

8 months ago

Verified

... I really find it very easy to use. I'd like to be able to upload my own information though, but I think that is something we can do internally with an admin. Really happy to have this tool. ...

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Catering Sales Manager

6 months ago

Verified

... It is a little disorienting when there is a big zoom in sequence for each room/area that is being displayed. If it were possible to show a flow from one space to another, that would be a great feature. I have noticed that the link ...

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Director, Sales & Mktg

6 months ago

Verified

... Images and video are key these days and having all my 3D images, 360 Degree shots, and still shots, video and even load all PDF promos in this platform with shareable links. ...

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Sales Executive

6 months ago

Verified

... It is an amazing tool to show case the hotel to our clients without them being present or having to visit the hotel. Overall it is very easy to use and straightforward on the link. ...

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Sales and Marketing Coordinator

6 months ago

Verified

... I love how versatile the TrueTour site is. We have the link featured in several places on our hotel website, in my email signature, and in CVENT. We use the link all the time to send PDFs and photo ...

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Senior Conference Services Manager

6 months ago

Verified

... The SalesHub Virtual Tour helps my clients #visualize their events within our space and allows me to send them a simple link as opposed to dozens of photos and maps. Being able to just place their contracted spaces into an "experience" for them saves me so much time and email ...

See full review

Director of Sales & Marketing

6 months ago

Verified

... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential guests to explore our property in unprecedented detail from anywhere in the world. We’ve seen a significant increase in bookings and interest from potential guests. The ability for clients to explore our hotel in such detail has been a game changer, making it easier for them to envision their stay and feel confident in their decision to book with us. TrueTour is designed to be user friendly and accessible on various devices, allowing prospective clients to take virtual tours from anywhere in the world. The high-quality 360° images and interactive elements have been praised for providing a realistic and immersive experience. Guests feel like they are actually walking through the hotel. Many guests have mentioned that the virtual tour increased their excitement about their upcoming stay. Seeing the property in such detail helps them look forward to their visit even more. This convenience has been a significant factor in increasing bookings and interest in our new hotel. The platform includes interactive features like strategically ...

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DIrector of Sales

6 months ago

Verified

... 360 virtual tour of my hotel that I can show and send to my clients if they are unable to come to the hotel Tracking of clicks to see who has opened and looked at the hotel Best seller I have! ...

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Director, Sales

6 months ago

Verified

... Amazing virtual and real-time in-house tool for business and group sales! A must have for Hotel sales and #marketing. The Virtual True tour allows event planners to #visualize and become fully ...

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Director, Sales & Marketing

5 months ago

Verified

... I loved how easy they were to work with on the set-up and listened to what was important to my property. They also have great check-ins and like to discuss the usage of the product by our team. ...

See full review

Dual Director of Sales & Marketing

5 months ago

Verified

... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have evolved to remote access after pandemic times; and it's perfect to also have available a platform to offer remote sites to clients who cannot physically visit the property. Specially for off mainland destinations like our hotels PR. The feature of being able to create personalized experiences is also a sales pro to customize proposals to clients and increase the chance of closing the sale. It's easy to manage and share in tradeshows without having to carry too much extra collateral. Its user friendly and provides tool accesible to the whole sale teams for them to create templates appropriate for the respective assigned market segments. Love that icons can be shared with clients in our website as well as under signature lines. Also the feature of being able to add ...

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Meeting & Event Coordinator

5 months ago

Verified

... I think the only thing that could be improved on is how smooth the video transitions, and it would be a very cool tool to be able to have certain meeting set ups that you can include. These can be ...

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Senior Sales Manager

4 months ago

Verified

... I have thoroughly enjoyed partnering with Visiting Media to showcase our hotel's public areas and meeting spaces. The platform is extremely user friendly and allows clients to view everything as if they were actually there. This saves time and money on site visits for both the client and the hotel. We recently had three spaces in our hotel renovated and the process ...

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Catering Sales Executive

4 months ago

Verified

... Easier way to build setups/diagrams. Q&A page would be useful and beneficial for admin users. Include various setups as a visual for multiple spaces. ...

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Director of Sales & Marketing

4 months ago

Verified

... A tool where the client can add tables and chairs to the rendering to provide an enhance redering of the event they planning - like a CGI tool. ...

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Group Sales Manager

4 months ago

Verified

... Gives my clients a great chance to get a feel for our venue without actually being present. This helps us stad out against our competition in the sales process. ...

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Director of Sales and Special Projects

2 months ago

Verified

... Additional complimentary items for the CGI library may be helpful. The ability to predetermine the flow of video walkthrough (multiple options) may be helpful when sending to clients who are not ...

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Marketing Coordinator

2 months ago

Verified

... I loved the attention to detail the photographer had and how helpful the support and technology team was. I always felt like I could reach out with any question and they would answer it. And they ...

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Marketing Manager

22 days ago

Verified

... I can’t say enough good things about this company. From day one, their service has been exceptional, and their standardized process makes the entire experience feel smooth and effortless. Their ...

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Integrations

Connected

Hoteliers often praise Visiting Media for its seamless integrations with existing systems. They appreciate the range of integration options available, which include compatibility with common platforms such as PMS and CRM systems. Users find these integrations to be straightforward to set up, allowing for smooth synchronization without frequent issues. This straightforward setup is highly valued as it enables hoteliers to tailor integrations to their specific needs effectively, enhancing overall efficiency and user experience.

12 months ago

Verified

... Our hotel sales teams use the virtual TrueTour daily, hyperlinking event space tours within emails and proposals. Most on the team don't remember a time when we didn't have access to this ...

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Director of Sales

12 months ago

Verified

... I have not had the pleasure of using the diagramming aspect of Visting Media's software yet but very much look forward to adding it soon. My only hope is that Visting Media continues to stay ahead of ...

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Area Director of Sales

12 months ago

Verified

... Allow this tool to sink with CVENT. I received several proposals a date through this platform and being able to showcase this tool along with my proposal would be very beneficial. ...

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Marketing Manager

12 months ago

Verified

... Our team was a little disorganized on the end and didn't understand the full scope of the assignment. This isn't the fault of Visiting Media, but if there's like an orientation call that's pre-recorded that can be shared ...

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Director of Sales & Marketing

12 months ago

Verified

... Wonderful use of Technolgy to support the Hotel Sales process. ...

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Senior Event Manager

10 months ago

Verified

... TrueTour has allowed me to showcase different areas of our property to clients in an extremely efficient way. I send collections of spaces they are looking to utilize to not only help themimagine ...

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Event Manager

10 months ago

Verified

... TrueTour is unique in that it brings the hotel to the guest from the comfort of their own home. ...

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Senior Manager, Event Planning

8 months ago

Verified

... I love being able to zoom the link to my guests and show them the hotel and the nuances that we may have. At all the hotels they have done a great job of getting that flow allowing us to clearly show what the expecation should be on the day of the event. It is also easy to add things if needed, and sceenshot direclty from the website ...

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Sales Manager

8 months ago

Verified

... The virtual tours have helped me clarify our spaces and retain customers when they have had questions about our spaces. ...

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General Manager

8 months ago

Verified

... I like the way it works. The simpler it is for these to be integrated into our website so that it is easiest for the consumer. ...

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Group Reservations Coordinator

8 months ago

Verified

... This is a great way to show our out-of-town guests and group contacts what our property looks like!Also, it gives us the option to adjust what we show so that we can modify the link to show both ...

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Director of Sales & Marketing

8 months ago

Verified

... I love being able to send these tour links to clients before their site-visits to get them excited about visiting our property. It's also great to be able to send specific photos and pages via text ...

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Conference Services Manager

8 months ago

Verified

... Sometimes I find there is a lot of lagging but this could be on the hotel end with internet and not the site itself. Additionally, and i'm not sure if this is the site or our server but often I am ...

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Marketing Manager

7 months ago

Verified

... Visiting Media is a great company to work with. If we are not happy with how something turns out, we know we can count on them to make it right! They do a wonderful job of communicating, and keeping us up to date on our services. They are always quick to respond to our questions and needs! We love the 3D tour of our property and aerial view most, as it makes our job that much easier when it comes to selling our hotel. The 3D virtual tour option is a great asset for our clients ...

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Director of Digital Marketing, Media

7 months ago

Verified

... I have been working with Visiting Media now for about two years and been really impressed with the professionalism of the work. The photos have been great and the tour has been so valuable for our guests. We embed the tour on each of our pages to showcase the beauty of the property. It is an excellent sales tool for first time guests and also a great way of combating negative reviews - since you can literally see the property in the tour/pictures. It also increase time on site, with guests taking the tour and getting familiar with our property. The quality of Visiting Media instantly builds trust with a prospective customer. That trust factor what brings us new customers as well as new areas of our property when the announcement includes a 3D virtual tour from Visiting Media. It's a really unique experience. It gives them an opportunity to look at our resort from every angle and do it from the comfort of their own home. It’s a 24-hour open house of our beautiful facility. Since adopting Visiting Media, we find prospects have spent time viewing the 3D virtual tour, getting to know the property, and come to the visit us as authentic, interested parties. In addition, we publish ...

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Conference Service Manager

6 months ago

Verified

... Right now I do not feel there is anything that I would improve. The programs works great for my current needs. ...

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Director, Sales & Mktg

6 months ago

Verified

... It's all great although the future will probably have to integrate Virtual reality tours with the 3D Imagery for relevance & trends. ...

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Marketing Manager

6 months ago

Verified

... What I like most about Visiting Media Platform is its potential for continuous improvement and innovation. One feature I particularly appreciate is the intuitive interface that allows for seamless integration of multimedia elements. However, I see room for enhancement in the way photos and videos are organized and managed. Introducing features such as tags or subfolders would significantly improve the user experience, making it easier to categorize and retrieve visual content. Additionally, a more robust system for managing videos, akin to the existing photo management tools, would be beneficial. Another exciting opportunity is the integration of 3D ...

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Sales and Marketing Coordinator

6 months ago

Verified

... Visiting Media's TrueTour has been the BEST tool to help our clients visualize all aspects of our hotel. ...

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Corporate Digital Marketing Manager

6 months ago

Verified

... While Visiting Media's TrueTour provides an outstanding platform, incorporating more advanced analytics and reporting tools would greatly enhance our ability to track and measure engagement in real-time. Additionally, offering more integration options ...

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Director of Sales & Marketing

6 months ago

Verified

... It would be nice to be able to add some real-time imagery to the tour. From a client's perspective, only CGI imager can create questions so maybe drone imagery of the construction site taken once a ...

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Marketing Manager

8 months ago

Verified

... There are times that Sales Hub can be a bit glitchy. I think it would be nice if the email signature linked how it did previously instead of needing to make a whole new email signature link. ...

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Sales Coordinator

6 months ago

Verified

... #savetime I love the ability to send experiences to clients that include maps and documents, therefore a one stop shop. ...

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Director of Sales & Marketing

6 months ago

Verified

... Since onboarding with TrueTour, our virtual site and client experience have increased exponentially. It's an easy sales tool that my team can use to close business on the phone or via email instead of having clients travel to our destination for an in-person site visit. Additionally, I love that it pulls all of our photography ...

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Director of Sales & Marketing

6 months ago

Verified

... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential guests to explore our property in unprecedented detail from anywhere in the world. We’ve seen a significant increase in bookings and interest from potential guests. The ability for clients to explore our hotel in such detail has been a game changer, making it easier for them to envision their stay and feel confident in their decision to book with us. TrueTour is designed to be user friendly and accessible on various devices, allowing prospective clients to take virtual tours from anywhere in the world. The high-quality 360° images and interactive elements have been praised for providing a realistic and immersive experience. Guests feel like they are actually walking through the hotel. Many guests have mentioned that the virtual tour increased their excitement about their upcoming stay. Seeing the property in such detail helps them look forward to their visit even more. This convenience has been a significant factor in increasing bookings and interest in our new hotel. The platform includes interactive features like strategically placed calls to action, detailed PDFs, and embedded Google ...

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Dual Director of Sales & Marketing

5 months ago

Verified

... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have evolved to remote access after pandemic times; and it's perfect to also have available a platform to offer remote sites to clients who cannot physically visit the property. Specially for off mainland destinations like our hotels PR. The feature of being able to create personalized experiences is also a sales pro to customize proposals to clients and increase the chance of closing the sale. It's easy to manage and share in tradeshows without having to carry too much extra collateral. Its user friendly and provides tool accesible to the whole sale teams for them to create templates appropriate for the respective assigned market segments. Love that icons ...

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Corporate Group Sales Manager

5 months ago

Verified

... We recently partnered with Visiting Media, we are creating the virtual tours so that we can use them, I am sure they will help a lot in communicating our product to clients. Look forward to having ...

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Meeting & Event Coordinator

5 months ago

Verified

... I think the only thing that could be improved on is how smooth the video transitions, and it would be a very cool tool to be able to have certain meeting set ups that you can include. These can be "preset" set up styles of tables and chairs, and can also include stages, audio ...

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Director of Sales

4 months ago

Verified

... Wish that True Tour was available on our Marriott website, but I know this is not a VM issue. Otherwise, all is great. ...

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Director of Sales.

4 months ago

Verified

... Visiting media has been our go to for our 3D tours, we link them to every email we send to clients! ...

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Catering Sales Executive

4 months ago

Verified

... Seamless virtual site that allows you to share what specific or all spaces either by email or text. Great way to show off your property without clients being in-person. ...

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Director of Digital Marketing and Media

4 months ago

Verified

... I have been very impressed with the team at Visiting Media. My organization presents some challenges in how to execute these shoots, professionally without creating customer disruption. And the team here has expertly navigated those hurdles and created a beautiful tour of the three properties that we manage. their customer service has been great, helping us with billing issues, being flexible with dates and times of our shoots (to find the least customer disruptive it could be), editing of the imagery, re-shoots when upgrades occur...etc. The tour looks amazing and the traffic on the tour has been through the roof - and showcases our offering very well, bringing in new guests that have been impressed by the property. My favorite part is the embed ...

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Assistant Director of Sales

4 months ago

Verified

... It can be more user friendly with other sites that we can include it on, for clients to access it. ...

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Marketing Specialist

3 months ago

Verified

... Very prompt and quick action for update requests to the online platform. Very high-quality images and 360 renders of all of our spaces. ...

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Area Director of Sales

1 months ago

Verified

... The speed of loading the digital assets on the website can be slow and sometimes it's confusing to know who to contact at VM when something is needed; however I am always connected with someone who ...

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Marketing Manager

22 days ago

Verified

... I can’t say enough good things about this company. From day one, their service has been exceptional, and their standardized process makes the entire experience feel smooth and effortless. Their attention to detail is second to none—each of my properties is presented in its best possible light, and the high-quality content they create looks fantastic on our website. It’s also incredibly useful to send to guests and potential clients, making it a powerful marketing tool that really enhances our professional image. One of the things I appreciate most is how consistent and reliable they are. No matter which property needs a shoot, I can count on the same level of quality and efficiency every single time. It’s such a relief knowing I don’t have to juggle different providers or worry about uneven results. Their network ...

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Director of Sales

20 days ago

Verified

... The 3D virtual tours have truly transformed how we showcase our hotel ...

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Sales and Marketing Coordinator

14 days ago

Verified

... I really enjoy how easy it is to make experiences for clients and add assets to the platform. The service specialists are always quick to respond with a solution even when they don't have an answer ...

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Value

Moderate

Hoteliers often highlight the remarkable value provided by Visiting Media's 3D Virtual Tours in enhancing their business outcomes. The immersive and interactive nature of the tours allows potential clients to explore properties in great detail without visiting in person, which significantly boosts interest and bookings. The TrueTour technology facilitates a seamless and engaging virtual experience that is easy for clients to navigate, leading to higher client engagement and informed decision-making. This feature proves invaluable for properties seeking a competitive edge in attracting remote and international clients. Additionally, the advanced analytics tools offered by Visiting Media provide hoteliers with important insights into client interactions, allowing them to refine marketing strategies to better meet client preferences. This analytical capability ensures that the investment in the software yields a substantial return by increasing bookings and enhancing customer satisfaction. Furthermore, the platform's ability to integrate with existing sales and marketing tools extends its reach and utility, affirming its cost-effectiveness by delivering a high ROI relative to its competitive pricing.

Vice President of Sales

12 months ago

Verified

... Visiting Media has been a pleasure to work with from the day we started doing business. Great customer service and the product is so easy to use and beneficial for both the property and our ...

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General Manager

12 months ago

Verified

... Satisfied Partner ...

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Director of Sales

12 months ago

Verified

... I have not had the pleasure of using the diagramming aspect of Visting Media's software yet but very much look forward to adding it soon. My only hope is that Visting Media continues to stay ahead of this technology as they are easy to work with and budget ...

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Area Director of Sales

12 months ago

Verified

... This software is a gamechanger! ...

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Complex Marketing Manager

12 months ago

Verified

... Their attention to detail and expertise in creating immersive virtual experiences truly enhances our ability to showcase our product virtually. Their team's professionalism, expertise, and patience ...

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Marketing Manager

12 months ago

Verified

... Omni PGA Frisco Resort Experience ...

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Director of Sales & Marketing

12 months ago

Verified

... Literally nothing. We even had a unique situation that we needed certain shots and the team made it happen. Do yourself a favor and work with them. ...

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Regional DOS

12 months ago

Verified

... We can house all of our sales and marketing tools and collateral in one place. So, easy and convenient to use. ...

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Director of Sales and Marketing

12 months ago

Verified

... From Start to Finish, the Visiting Media Team has been kind, professional, knowledgeable, and kept the process moving smoothly. I would highly suggest Visiting Media should you be looking for a 3D, ...

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12 months ago

Verified

... This tool will put us above our competition and allow us to showcase our beautiful hotel to our potential clients. ...

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Director of Sales & Marketing

12 months ago

Verified

... The features of the tour are easy to use and best of all is Ashlee Parker, our representative from Visiting Media. She is the best to work with and always responds so quick to my needs. We use this tool to close ...

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Marketing Manger

10 months ago

Verified

... Growing Pains ...

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Senior Event Manager

10 months ago

Verified

... TrueTour has allowed me to showcase different areas of our property to clients in an extremely efficient way. I send collections of spaces they are looking to utilize to not only help themimagine what they can transform the space into but save them a trip to the hotel for site tours, which in turn, saves me time. The 360 views are beautiful and accurate, which instills ...

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Event Manager

10 months ago

Verified

... I like the clear imaging, the ease of access, the ability to share direct with the customer including messaging and the copy link feature. the virtual tour option makes it easier to pre plan iwith ...

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Senior Manager, Event Planning

8 months ago

Verified

... A nice upsell for hotels would be a package for yearly revaps, and the opportunity to add a logo and make a custom link for the guest ...

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Sales & Marketing Coordinator

8 months ago

Verified

... So cool! ...

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Sales Manager

8 months ago

Verified

... The virtual tours have helped me clarify our spaces and retain customers when they have had questions about our spaces. ...

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Director of Sales & Marketing

8 months ago

Verified

... Over the past few years, our partnership with Visiting Media and their 3D Virtual Tours has fundamentally transformed the way we interact with our clients and present our hotel. What sets Visiting Media apart is their ability to offer more than just a glimpse of our property; they provide an immersive experience that resonates with clients on a deeper level. Gone are the days of static presentations and one-dimensional showcases. With Visiting Media's 3D Virtual Tours, we can now offer our clients a virtual journey through our hotel, allowing them to explore and experience the space as if they were physically present. This capability has been a game changer for us, as it enables us to convey the unique ...

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General Manager

8 months ago

Verified

... I like the way it works. The simpler it is for these to be integrated into our website so that it is easiest for the consumer. ...

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Sales Manager

8 months ago

Verified

... Great Tool ...

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Group Reservations Coordinator

8 months ago

Verified

... This is a great way to show our out-of-town guests and group contacts what our property looks like!Also, it gives us the option to adjust what we show so that we can modify the link to show both ...

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DOSM

8 months ago

Verified

... This tool allows you to show the customer the hotel instantly from wherever they are. The tool has allowed the hotel to close on opportunities when time or flights are an issue. This tool was ...

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Marketing Manager

8 months ago

Verified

... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our ...

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Director of Sales & Marketing

8 months ago

Verified

... A great tool to help close business! ...

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Conference Services Manager

8 months ago

Verified

... I use the virtual tour all the time to send to clients. ...

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Director of Content

8 months ago

Verified

... Matt and his team are professional, fun, and flexible. We have worked with them at several golf properties and they always do a top tier job and present a great product with us. ...

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Senior Sales Executive

8 months ago

Verified

... Amazing Sales Tool ...

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Senior Sales Manager

8 months ago

Verified

... Tru Tour is such a valuable tool. This amazing product provides our client an opportunity to view our hotel at all angles with just a click of the button. This tool has allowed to really showcase our property and close ...

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director, national accounts

8 months ago

Verified

... Virtual Tours - personalized proposals for the win! ...

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Sr. Corporate Sales Manager

8 months ago

Verified

... This is a great product for today's professionals! With so many people working remotely and booking for other people, being able to tour virtually is a game changer. ...

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Marketing Manager

7 months ago

Verified

... Visiting Media is a great company to work with. If we are not happy with how something turns out, we know we can count on them to make it right! They do a wonderful job of communicating, and keeping ...

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Sales Support Staff

7 months ago

Verified

... Great Marketing Tool! ...

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Director of Digital Marketing, Media

7 months ago

Verified

... I have been working with Visiting Media now for about two years and been really impressed with the professionalism of the work. The photos have been great and the tour has been so valuable for our ...

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Marketing Coordinator

7 months ago

Verified

... Having a 3D Virtual Tour has been so helpful to our property. Guests always ask about our property, and being able to send them to our 3D Virtual Tour satisfies them completely and lets them see the ...

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Group Rooms Coordinator

7 months ago

Verified

... This is great to share for our planners and guests that are out of the country and cannot see the hotel in person. The 3d site is amazing and has a views of all angles which is great. ...

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Group Rooms Coordinator

7 months ago

Verified

... I really like the virtual tour tool it is very helpful with giving guests a good idea of the space/rooms if they are not able to travel here in person. ...

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Sales Coordinator

7 months ago

Verified

... True Tour is an Exceptional Selling Tool! ...

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Catering Sales Manager

6 months ago

Verified

... I love that I am able to create a customized tour for both corporate and social event clients. It is so important to be able to understand the different needs of all clients, so this tool allows me ...

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Senior Group Sales Manager

6 months ago

Verified

... Incredibly beneficial resource! ...

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Conference Service Manager

6 months ago

Verified

... Having TrueTour allows us to show off our property to potential customers who are not able to make it in person. It provides a flawless experience just as if walking around the property. ...

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DOSM

6 months ago

Verified

... Send message for support and get an immediate response & follow up is quick and efficient. I value the support from the team. ...

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Director, Sales & Marketing

6 months ago

Verified

... In today's fast paced environment more and more clients are making short term decisions and without having the time to visit each property. I am extremely pleased with our 3D Virtual Tours. We ...

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Director, Sales & Mktg

6 months ago

Verified

... Images and video are key these days and having all my 3D images, 360 Degree shots, and still shots, video and even load all PDF promos in this platform with shareable links. ...

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Sales Executive

6 months ago

Verified

... It is an amazing tool to show case the hotel to our clients without them being present or having to visit the hotel. Overall it is very easy to use and straightforward on the link. ...

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Sales and Marketing Coordinator

6 months ago

Verified

... Visiting Media's TrueTour has been the BEST tool to help our clients visualize all aspects of our hotel. ...

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Corporate Digital Marketing Manager

6 months ago

Verified

... Transformative Virtual Experience Platform with Room for Enhanced Analytics and Integration ...

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DOSM

6 months ago

Verified

... 3D Virtual Tour for Marriott Chicago O'Hare ...

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Director of Sales & Marketing

6 months ago

Verified

... The Virtual Tour allows us to visibly show a client what our hotel will look like and help them navigate the layout without having anything physical to show them. It has been immensely helpful and ...

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Catering Service Manager

6 months ago

Verified

... Currently, I think we have everything that we need or would want to help sell our hotel. ...

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Catering Sales Executive

8 months ago

Verified

... SalesHub is an amazing tool! ...

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Marketing Manager

8 months ago

Verified

... There are times that Sales Hub can be a bit glitchy. I think it would be nice if the email signature linked how it did previously instead of needing to make a whole new email signature link. ...

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International Groups Sales Manager

7 months ago

Verified

... To used it , to share information with my clients thru the links and the QR, send voice mesages, To used it , to share information with my clients thru the links and the QR, send voice messages, helps a lot during the quoting ...

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W Hotel Sales Executive

7 months ago

Verified

... SalesHub is the future ...

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Director of Sales and Marketing

6 months ago

Verified

... My experience with Visiting Media and SalesHub on the HotelTechReport platform has been nothing short of amazing. It is such a great tool to showcase my property to clients virtually. They are able ...

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Director of Sales

6 months ago

Verified

... This tool helps our meeting planners understand how their events will flow, where rooms are located and all the information their attendees will need for navigating our property. It saves us a ton of time with site inspections for remote planners and groups and gives us an advantage ...

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Marketing Manager

6 months ago

Verified

... We are very happy with the team, content captured, and platform content is hosted on. I like the one central space on the platform for guests to find all they need. I also like that each space as a ...

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Assistant Director of Group Sales

6 months ago

Verified

... The feature allows hoteliers to conduct a 'site visit' without the client having to actually be on property. It is a convenient tool and easy way to showcase the property. ...

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Director of Sales & Marketing

6 months ago

Verified

... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential guests to explore our property in unprecedented detail from anywhere in the world. We’ve seen a significant increase in bookings and interest from potential guests. The ability for clients to explore our hotel in such detail has been a game changer, making it easier for them to envision their stay and feel confident in their decision to book with us. TrueTour is designed to be user friendly and accessible on various devices, allowing prospective clients to take virtual tours from anywhere in the world. The high-quality 360° images and interactive elements have been praised for providing a realistic and immersive experience. Guests feel like they are actually walking through the hotel. Many guests have mentioned that the virtual tour increased their excitement about their upcoming stay. Seeing the property in such detail helps them look forward to their visit even more. This convenience has been a significant factor in increasing bookings and interest in our new hotel. The platform includes interactive features like strategically placed calls to action, detailed ...

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Director of Sales

6 months ago

Verified

... Visiting media is a great tool for sales. The tool helps clients view your property before booking and gives you an edge over your competitors. ...

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DIrector of Sales

6 months ago

Verified

... Visiting Media is my Sales Partner ...

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Area Director of Sales & Marketing

6 months ago

Verified

... The annual fee is what we did not like - I wish they had a package that was a one-and-done - no future fees - or maybe after 5 years etc. ...

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DOS

6 months ago

Verified

... Best way to show off my NEW hotel ...

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Director, Sales

6 months ago

Verified

... Amazing virtual and real-time in-house tool for business and group sales! A must have for Hotel sales and #marketing. The Virtual True tour allows event planners to #visualize and become fully ...

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Marketing Manager

5 months ago

Verified

... The flexibility of the product to meet our hotel needs. The team was super easy to work with as well. ...

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Director of Sales and Marketing

5 months ago

Verified

... This product allows for clients to get a 360 or 3D tour of a property which is hard to capture with pictures alone. Client and organic engagement rates have exceeded our expectations as well. Great ...

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Business Travel Sales Manager

5 months ago

Verified

... Allows our potential clients and existing clients to view our entire property remotely from anywhere. Easy to use with phone or computer. ...

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Director of Sales - Group

5 months ago

Verified

... Nothing at all. I think all features and functionality is what set this apart from other media companies. Its easy to use! ...

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Director of Sales

5 months ago

Verified

... What a great tool to share with Clients! ...

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Dual Director of Sales & Marketing

5 months ago

Verified

... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have evolved to remote access after pandemic times; and it's perfect to also have available a platform to offer remote sites to clients who cannot physically visit the property. Specially for off mainland destinations like our hotels PR. The feature of being able to create personalized experiences is also a sales pro to customize proposals to clients and increase the chance of closing the sale. It's easy to manage and share in tradeshows without having to carry too much extra collateral. Its user friendly and provides tool ...

See full review

Catering Sales Manager

5 months ago

Verified

... As a sales manager for the hotel, we love this new tool that we can share with clients! We no longer have to attach so many photos of our guestrooms or meeting space to email and can direct them to ...

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5 months ago

Verified

... The tours allow planners the convenience to see the resort without additional time and money. The ability to offer this option has converted in booked business. It was a life saver during the Covid ...

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Marketing and Sales Manager

5 months ago

Verified

... The feedback I have received from my customers is that we feature one of the best 360 and 3d tours in our website. We have recently renovated our footage, and there were a few things that needed to be alined in terms of names and locations, and I was pleasantly ...

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Sales Operations Manager

5 months ago

Verified

... Convenient, personalized experiences help with our sales process ...

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Director of Sales and Marketing

5 months ago

Verified

... “When we are putting pressure on our clients to commit quickly, it's our responsibility to ensure we are supplying them with all of the resources they need in order to make a confident decision.” ...

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Corporate Group Sales Manager

5 months ago

Verified

... We recently partnered with Visiting Media, we are creating the virtual tours so that we can use them, I am sure they will help a lot in communicating our product to clients. Look forward to having ...

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Brand Marketing Specialist

5 months ago

Verified

... Helpful, kind, and great quality! ...

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Meeting & Event Coordinator

5 months ago

Verified

... I enjoy the TrueTour 3D virtual tour to send to clients and help them visualize their spaces. The augmented map and VR tours assist with the clients planning process and is a great tool for marketing ...

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Director of Marketing

5 months ago

Verified

... What I really appreciate about Visiting Media is their support team. They are very quick to respond and accommodate all requests quickly and efficiently. We had so much updates to our virtual tour ...

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Associate Director of Sales

5 months ago

Verified

... Sable at Navy Pier Chicago ...

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National Sales Manager

4 months ago

Verified

... Customized Experiences for Clients and Events ...

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Marketing Manager

4 months ago

Verified

... Awesome Tool to Sell Our Resort ...

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Senior Sales Manager

4 months ago

Verified

... I have thoroughly enjoyed partnering with Visiting Media to showcase our hotel's public areas and meeting spaces. The platform is extremely user friendly and allows clients to view everything as if they were actually there. This saves time and money on site visits for both the client and the hotel. We recently had three spaces in our hotel renovated and the process to update our profile and 3D Virtual Tour was convenient and efficient. We will continue ...

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Director of Sales

4 months ago

Verified

... The 3D tours allow for us to seamlessly provide an option for virtual tours, when the planner is out of state. Walking them through our venue helps them visualize the scope of their event and plan ...

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Area Sales Leader

4 months ago

Verified

... The technology allows my sales team to walk a customer through our venues virtually which saves all parties time and money. Sales managers are able to have links to the property tours embedded in ...

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Director of Sales.

4 months ago

Verified

... There's not much that's left to be desired from their products and services, they have everything all encompassing for what you would need. ...

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Director of Sales

4 months ago

Verified

... Huge benefit and wow factor to share a link with your prospective client while on the phone so you can walk them through their event. The virtual walkthrough is a lifesaver for those that cannot make ...

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Sales Manager

4 months ago

Verified

... Accessibility and Professional Support. After implementing the virtual tour, we noticed a significant uptick in inquiries and bookings. Clients were more excited about the property after experiencing ...

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Catering Sales Executive

4 months ago

Verified

... Seamless virtual site that allows you to share what specific or all spaces either by email or text. Great way to show off your property without clients being in-person. ...

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Director of Sales & Marketing

4 months ago

Verified

... The 3D rendering of the hotel's empty event space allows the client to visualize their event, especially if it is a production/film shoot. ...

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Sales Coordinator

4 months ago

Verified

... This product offers significant value for out-of-state clients who are looking to book at my location. Many of these clients may not be familiar with the area or the property, so having a tool that ...

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Sales Coordinator

4 months ago

Verified

... Transformative 3D Tours: Elevating Our Hotel's Online Presence! ...

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Director of Digital Marketing and Media

4 months ago

Verified

... I have been very impressed with the team at Visiting Media. My organization presents some challenges in how to execute these shoots, professionally without creating customer disruption. And the team here has expertly navigated those hurdles and created a beautiful tour of the three properties that we manage. their customer service has been great, helping us with billing issues, being flexible with dates and times of our shoots (to find the least customer disruptive it could be), editing of the imagery, re-shoots when upgrades occur...etc. The tour looks amazing and the traffic on the tour has been through the roof - and showcases our offering very well, bringing in new guests that have been impressed by the property. My favorite part is the embed functionality (via iFrame or API integration for a seamless experience), so rather than having just one tour for guests to navigate through, you can embed on each page of the site a tour, so a tour of the restaurants on the restaurants page, hotel rooms etc. This creates more time on site and engagement for our guests. It also has the capabilities to be embedded on our booking engine. It makes it seamless and professional experience with the client. It has also become a helpful tool on the sales side for our team booking conferences, large parties etc. I did some shopping and thought this product was pretty affordable ...

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Sales Manager

4 months ago

Verified

... The tool is great, but I think it would be great if we could also include still photos along with the virtual tour of each area we are highlighting. ...

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Group Sales Manager

4 months ago

Verified

... I had an outstanding experience with 3D Virtual Tours! Their virtual tour was beautifully produced, featuring stunning visuals and an intuitive interface. The informative commentary added depth, making the exploration engaging ...

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Sales Manager

3 months ago

Verified

... How can we sell the hotel without a client seeing the space. Easy, using true tour and being able to guide a client through the hotel from the other side of the USA. Visiting Media is a robust tool ...

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Marketing Specialist

3 months ago

Verified

... Great Tool to Show Off Your Property ...

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Marketing Manager

3 months ago

Verified

... This year we launched the Drone Videos, and our Sales Team embraced it! We featured areas in the hotel and outside of our doors sharing our product and our destination. ...

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Catering Sales Manager

3 months ago

Verified

... Cheers to clients enjoying Graduate Eugene sharing Virtual Tours. ...

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Group Rooms Coordinator

2 months ago

Verified

... 3D are so much fun to show clients, especially the ones who live in other states ...

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Director of Sales and Special Projects

2 months ago

Verified

... Game-changing Virtual Tour Experience! ...

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Director of Marketing

2 months ago

Verified

... Visiting Media has allowed our team to share a glimpse of our lifestyle brand with new customers in a powerful way in a hyper competitive hospitality market. ...

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Convention Services Manager

2 months ago

Verified

... Amazing Views Only! #virtual #ar #tours #augmented #map #visualize #marketing ...

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Marketing Coordinator

2 months ago

Verified

... The best company to get amazing 3D and 360 pictures from! ...

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Marketing Manager

22 days ago

Verified

... Quality Service and Content ...

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Director of Sales

20 days ago

Verified

... The 3D virtual tours provided by Visiting Media have truly transformed how we showcase our hotel. This cutting-edge virtual and augmented reality tool allows us to present our meeting spaces and guest rooms in a way that feels immersive and interactive, letting clients explore layouts and visualize the space from anywhere. It bridges the gap between potential clients’ initial interest and their decision to book by allowing them to make confident, informed choices. The QR codes on our marketing ...

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Area Director of Sales

19 days ago

Verified

... The 3D virtual tours offer an immersive experience that allows guests to explore the hotel before booking, building trust and confidence. This feature is a game changer for prospective guests, ...

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Sales Manager

8 days ago

Verified

... The virtual tour makes you feel like you're at the property, and the map helps you visualize the surrounding area. I also like that you can view PDFs such as catering menus within the link. This is ...

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Sales Manager, West End Hotels

7 days ago

Verified

... We have one opportunity to make a great first impression. Most of our business comes from out of state. We use 3D Virtual Tours to promote our hotels because it is the next best thing to being there. ...

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Functionality

Developing

Hoteliers often commend Visiting Media’s 3D Virtual Tours for its robust functionality. The core features are praised for effectively supporting virtual walk-throughs, which assist in showcasing properties and enabling potential clients to explore spaces remotely. The software is reported to be reliable, with minimal issues such as bugs or crashes. Users have noted its scalability, as the platform is capable of accommodating growth in user base or properties without a hitch. The software includes a comprehensive set of features necessary for virtual tours, thereby meeting users’ expectations. Customization options allow for the adaptation of workflows and templates to suit various needs, making it a versatile tool for hoteliers. Additionally, the insights and reporting functionalities are described as actionable and easily interpretable, providing valuable data for decision-making. However, there are mentions of the need for improvements in video transition smoothness and enhancements in loading speeds to further optimize the user experience.

Vice President of Sales

12 months ago

Verified

... Would love to be able to snap still pictures from the 360 tours, and understand that may be possible in the future. If that is already possible please let me know. ...

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12 months ago

Verified

... A Game Changer for Remote Selling ...

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Director of Sales

12 months ago

Verified

... Hotel Virtual Tours + 360 Photography ...

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Area Director of Sales

12 months ago

Verified

... The virtual capabilities allow planners to better visualize our space without having to come for a site visit. Hopefully this tool will help me turn proposals into contracts faster and save me and ...

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Complex Marketing Manager

12 months ago

Verified

... Their attention to detail and expertise in creating immersive virtual experiences truly enhances our ability to showcase our product virtually. Their team's professionalism, expertise, and patience ...

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Marketing Manager

12 months ago

Verified

... Visiting Media has been wonderful to work with! As a new resort, we had to truly start at "ground zero" and work our way up. The team has been patient, intuitive, and always quick to respond in a ...

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Director of Sales & Marketing

12 months ago

Verified

... Incredible Tech and Team ...

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Director of Sales and Marketing

12 months ago

Verified

... From Start to Finish, the Visiting Media Team has been kind, professional, knowledgeable, and kept the process moving smoothly. I would highly suggest Visiting Media should you be looking for a 3D, ...

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Director of Sales & Marketing

12 months ago

Verified

... Wonderful use of Technolgy to support the Hotel Sales process. ...

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12 months ago

Verified

... This tool will put us above our competition and allow us to showcase our beautiful hotel to our potential clients. ...

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Director of Sales & Marketing

12 months ago

Verified

... The features of the tour are easy to use and best of all is Ashlee Parker, our representative from Visiting Media. She is the best to work with and always responds so quick to my needs. We use this tool to close business at the hotel and it works. The tool allows anyone and everyone to see your hotel without the expense of travel, brilliant ...

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Marketing Manger

10 months ago

Verified

... The ability to upload PDFs and access them through a branded URL has helped with many projects in the hotel. ...

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Senior Event Manager

10 months ago

Verified

... TrueTour has allowed me to showcase different areas of our property to clients in an extremely efficient way. I send collections of spaces they are looking to utilize to not only help themimagine what they can transform the space into but save them a trip to the hotel for site tours, which in turn, saves me time. The 360 ...

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Event Manager

10 months ago

Verified

... I like the clear imaging, the ease of access, the ability to share direct with the customer including messaging and the copy link feature. the virtual tour option makes it easier to pre plan iwith ...

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Senior Manager, Event Planning

8 months ago

Verified

... Awesome way to keep selling and showing off Hotel! ...

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Sales & Marketing Coordinator

8 months ago

Verified

... Our hotels TrueTour is easy to use, captures the hotel well and is an amazing tool to show to clients to help book business. ...

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Sales Manager

8 months ago

Verified

... The virtual tours have helped me clarify our spaces and retain customers when they have had questions about our spaces. ...

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Director of Sales & Marketing

8 months ago

Verified

... It would be great if the tour would load faster while doing tour with clients via teams. Sometimes the tour does not keep up. That said, it is maybe good that it slows me down :) ...

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General Manager

8 months ago

Verified

... Great product that allows the consumer to really see where they are going. ...

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Sales Manager

8 months ago

Verified

... I've been sending the link out to my clients every day. It's a great starting point to introduce my hotel to people who's never been to. ...

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Group Reservations Coordinator

8 months ago

Verified

... This is a great way to show our out-of-town guests and group contacts what our property looks like!Also, it gives us the option to adjust what we show so that we can modify the link to show both static ...

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DOSM

8 months ago

Verified

... This tool allows you to show the customer the hotel instantly from wherever they are. The tool has allowed the hotel to close on opportunities when time or flights are an issue. This tool was ...

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Marketing Manager

8 months ago

Verified

... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our 41,000+ sq. ft. facility as if the client were walking through it in person. This innovative approach has streamlined our booking process, instilling confidence in planners and helping them visualize the seamless connection between our venue and the hotel. Virtual tours have proven to be a game-changer, reducing costs by eliminating the need for costly site visits and saving valuable time for meeting planners. This efficient, cost-effective solution has become an invaluable asset ...

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Director of Sales & Marketing

8 months ago

Verified

... I love being able to send these tour links to clients before their site-visits to get them excited about visiting our property. It's also great to be able to send specific photos and pages via text ...

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Conference Services Manager

8 months ago

Verified

... I like that the client can get a pretty good feel for the space without necessarily having to come to the property. The aerial view is also really nice to have to get perspective of the whole ...

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Director of Content

8 months ago

Verified

... I don't have many recommendations - I just think ideally sometimes it would be better to split the shoot days into two so that it isn't so go-go-go on the days we do shoot, but that's probably on our ...

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Senior Sales Manager

8 months ago

Verified

... Tru Tour is such a valuable tool. This amazing product provides our client an opportunity to view our hotel at all angles with just a click of the button. This tool has allowed to really showcase our ...

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director, national accounts

8 months ago

Verified

... When the meeting space or guestrooms are not available to see we are still able to give a tour! I will walk the guest to the area that we can access and then show the 3d tour or if someone isn't able ...

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Sr. Corporate Sales Manager

8 months ago

Verified

... This is a great product for today's professionals! With so many people working remotely and booking for other people, being able to tour virtually is a game changer. ...

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Marketing Manager

7 months ago

Verified

... Visiting Media is a great company to work with. If we are not happy with how something turns out, we know we can count on them to make it right! They do a wonderful job of communicating, and keeping us up to date on our services. They are always quick to respond to our questions and needs! We love the 3D tour of our property and aerial ...

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Sales Support Staff

7 months ago

Verified

... The fact that our clients can see the property and not just look at pictures. Clients love the virtual capability and helps them visualize the spaces and how we can accommodate their needs. ...

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Director of Digital Marketing, Media

7 months ago

Verified

... I have been working with Visiting Media now for about two years and been really impressed with the professionalism of the work. The photos have been great and the tour has been so valuable for our guests. We embed the tour on each of our pages to showcase the beauty of the property. It is an excellent sales tool for first time guests and also a great way of combating negative reviews - since you can literally see the property in the tour/pictures. It also increase time on site, with guests taking the tour and getting familiar with our property. The quality of Visiting Media instantly builds trust with a prospective customer. That trust factor what brings us new customers as well as new areas of our property when the announcement includes a 3D virtual tour from Visiting Media. It's a really unique experience. It gives them an opportunity to look at our resort from every angle and do it from the comfort of their own home. It’s a 24-hour open ...

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Marketing Coordinator

7 months ago

Verified

... One thing that could be approved is the ability to change names of places. We recently went through some renovations and changed names of certain places, and it took some time to change the names. ...

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Catering Sales Coordinator

7 months ago

Verified

... Visisting Media/True Tour Review ...

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Group Rooms Coordinator

7 months ago

Verified

... This is great to share for our planners and guests that are out of the country and cannot see the hotel in person. The 3d site is amazing and has a views of all angles which is great. ...

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Group Rooms Coordinator

7 months ago

Verified

... I really like the virtual tour tool it is very helpful with giving guests a good idea of the space/rooms if they are not able to travel here in person. ...

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Coordinator, Resort Sales

7 months ago

Verified

... Easy to Use 3D Tours ...

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Catering Sales Manager

7 months ago

Verified

... How easy it is to showcase your hotel. The Share feature is very helpful. I have added this to all of my proposals. ...

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Catering Sales Manager

6 months ago

Verified

... I love that I am able to create a customized tour for both corporate and social event clients. It is so important to be able to understand the different needs of all clients, so this tool allows me ...

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Senior Group Sales Manager

6 months ago

Verified

... This tool is a great asset to allow our clients to experience our space virtually. This is a wonderful way for guests to refresh their familiarity of specific locations within the hotel. The 3D ...

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Conference Service Manager

6 months ago

Verified

... Right now I do not feel there is anything that I would improve. The programs works great for my current needs. ...

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Director fo Sales

6 months ago

Verified

... 3d Virtual Tours ...

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DOSM

6 months ago

Verified

... I think that Visiting Media does a great job supporting their product and would like to see enhancements made to give our guest the best tech can offer. ...

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Director, Sales & Marketing

6 months ago

Verified

... In today's fast paced environment more and more clients are making short term decisions and without having the time to visit each property. I am extremely pleased with our 3D Virtual Tours. We elected for 3D and also 360 degrees of our most popular spaces and they really turned out beautifully. Very high quality. It's so much more than a Sales tool as we are equally excited about utilizing the CGI ...

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Director, Sales & Mktg

6 months ago

Verified

... Images and video are key these days and having all my 3D images, 360 Degree shots, and still shots, video and even load all PDF promos in this platform with shareable links. ...

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Sales Executive

6 months ago

Verified

... The camera angle is a little too high. The instruction for making the link as a part of your signature has some issue as it takes a part of the function off the link and it is hard to locate where ...

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Marketing Manager

6 months ago

Verified

... What I like most about Visiting Media Platform is its potential for continuous improvement and innovation. One feature I particularly appreciate is the intuitive interface that allows for seamless integration of multimedia elements. However, I see room for enhancement in the way photos ...

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Sales and Marketing Coordinator

6 months ago

Verified

... Visiting Media's TrueTour has been the BEST tool to help our clients visualize all aspects of our hotel. ...

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Corporate Digital Marketing Manager

6 months ago

Verified

... Visiting Media's TrueTour immersive virtual experiences have transformed how we showcase our properties, providing a visually engaging and interactive way for potential guests to explore our ...

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DOSM

6 months ago

Verified

... Would love to be able to get still shots from 3D areas, not just 360'S. Include food photo shoot opportunities. more options with CGI acessories and table settings. floral options are basic and could ...

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Director of Sales & Marketing

6 months ago

Verified

... The Virtual Tour allows us to visibly show a client what our hotel will look like and help them navigate the layout without having anything physical to show them. It has been immensely helpful and easy to use for both the client and the hotel. It was very easy to set it up with the blueprints of the hotel. Customer Support has been quick and efficient. I have add ...

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Catering Service Manager

6 months ago

Verified

... I like the many options available for our guests, like images, maps, videos, etc. ...

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Catering Sales Executive

8 months ago

Verified

... The only improvement that I would suggest for my property specifically, is having all the spaces available for use in our database so I can really tailor my virtual experience or tour to my client. ...

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Global Associate Brand Manager

8 months ago

Verified

... The ease and user-friendly engagement of SalesHub can't be beat. Our sales team can easily use this product to give virtual site tours and our clients thoroughly enjoy the product. ...

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National Sales Manager

8 months ago

Verified

... TrueTour is incredibly user friendly and the platform itself is easy to navigate. I like all the features, and options of viewing space as 3D model to get all the angles of the rooms we are showing ...

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Marketing Manager

8 months ago

Verified

... Sales Hub has allowed our company the ability to show our space virtually to clients. This helps in the aspect of people that may not have been able to travel here directly or perhaps a space was not ...

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International Groups Sales Manager

7 months ago

Verified

... To used it , to share information with my clients thru the links and the QR, send voice mesages, To used it , to share information with my clients thru the links and the QR, send voice messages, ...

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W Hotel Sales Executive

7 months ago

Verified

... TrueTour was a great baseline, but SalesHub allows you to transform your space virtually to cater to your clients' specific wants/needs. The new platform is user-friendly and reliable. Very excited ...

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Sales Coordinator

6 months ago

Verified

... #savetime I love the ability to send experiences to clients that include maps and documents, therefore a one stop shop. ...

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Director of Sales and Marketing

6 months ago

Verified

... My experience with Visiting Media and SalesHub on the HotelTechReport platform has been nothing short of amazing. It is such a great tool to showcase my property to clients virtually. They are able ...

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Director of Sales

6 months ago

Verified

... This tool helps our meeting planners understand how their events will flow, where rooms are located and all the information their attendees will need for navigating our property. It saves us a ton of time with site inspections for remote planners and groups and gives us an advantage over properties who don't have a virtual tour ...

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Director of Sales & Marketing

6 months ago

Verified

... Since onboarding with TrueTour, our virtual site and client experience have increased exponentially. It's an easy sales tool that my team can use to close business on the phone or via email instead ...

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Marketing Manager

6 months ago

Verified

... We are very happy with the team, content captured, and platform content is hosted on. I like the one central space on the platform for guests to find all they need. I also like that each space as a ...

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Senior Conference Services Manager

6 months ago

Verified

... The SalesHub Virtual Tour helps my clients #visualize their events within our space and allows me to send them a simple link as opposed to dozens of photos and maps. Being able to just place their ...

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Sales Manager

6 months ago

Verified

... There are some issues around lagging/delay when sharing your screen on a zoom/teams call with a client or peer. It would be nice if the system operated faster in a screen share ...

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Director of Sales & Marketing

6 months ago

Verified

... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D ...

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Director of Sales

6 months ago

Verified

... Visiting media is a great tool for sales. The tool helps clients view your property before booking and gives you an edge over your competitors. ...

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DIrector of Sales

6 months ago

Verified

... 360 virtual tour of my hotel that I can show and send to my clients if they are unable to come to the hotel Tracking of clicks to see who has opened and looked at the hotel Best seller I have! ...

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DOS

6 months ago

Verified

... I like being able to give a tour and bring to life a catering space. That the client envision their event. ...

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Director, Sales

6 months ago

Verified

... Amazing virtual and real-time in-house tool for business and group sales! A must have for Hotel sales and #marketing. The Virtual True tour allows event planners to #visualize and become fully ...

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Director, Sales & Marketing

5 months ago

Verified

... I always get confused on the 3D versus the 360 shots, and forget which is which. Is there an easier way to list them out? ...

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Marketing Manager

5 months ago

Verified

... We had a hiccup with our 360 tours camera specialist. He stayed complimentary with his partner at our new hotel and had some complaints about his experience and was unfriendly to some staff. ...

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Director of Sales and Marketing

5 months ago

Verified

... This product allows for clients to get a 360 or 3D tour of a property which is hard to capture with pictures alone. Client and organic engagement rates have exceeded our expectations as well. Great ...

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Business Travel Sales Manager

5 months ago

Verified

... Easy and Immersive to Use ...

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Director of Sales - Group

5 months ago

Verified

... I can send to clients to measure space virtually ...

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Director of Sales

5 months ago

Verified

... What a great tool to share with Clients! ...

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Dual Director of Sales & Marketing

5 months ago

Verified

... Sales Up to Date! ...

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Catering Sales Manager

5 months ago

Verified

... Wonderful 3D Virtual Tour of Hotel ...

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5 months ago

Verified

... The tours allow planners the convenience to see the resort without additional time and money. The ability to offer this option has converted in booked business. It was a life saver during the Covid ...

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Marketing and Sales Manager

5 months ago

Verified

... The feedback I have received from my customers is that we feature one of the best 360 and 3d tours in our website. We have recently renovated our footage, and there were a few things that needed to be alined in terms of names and locations, and I was pleasantly surprised with the prompt response and quick turnaround to the matter. I also liked the fact that they have a full team to help us plan ahead, everything from showing us our current inventory, to mapping out the new sections that had recently been renovated. This helped us schedule the visit with perfect knowledge of the time and sections we need to consider and have ready for the day. The support team was great, very polite and easy to work with, but I do have to say that the highlight was Konstantine, the photographer; he was always on time, focused, provided suggestions, and was very flexible with our timings, considering that we had to shift rooms constantly due to the occupancy. Overall, working with Visiting Media has been a great success. Now that we have the footage complete and uploaded on our website, we just need to continue driving traffic, sharing our 360 galleries, and proactively promote our shots ...

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Sales Operations Manager

5 months ago

Verified

... Overall the functionality is there, it just takes some time to get used to and navigate around all of the tools. ...

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Director of Sales and Marketing

5 months ago

Verified

... Modernizing Sales Through Virtual Tours: How JW Marriott Houston Downtown Adapted to New Business Trends ...

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Brand Marketing Specialist

5 months ago

Verified

... Our platform offers high-quality imagery and cutting-edge solutions that enable potential clients to explore our meeting and event spaces with a highly immersive, virtual walkthrough experience. The ...

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Meeting & Event Coordinator

5 months ago

Verified

... I enjoy the TrueTour 3D virtual tour to send to clients and help them visualize their spaces. The augmented map and VR tours assist with the clients planning process and is a great tool for marketing ...

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Director of Marketing

5 months ago

Verified

... What I really appreciate about Visiting Media is their support team. They are very quick to respond and accommodate all requests quickly and efficiently. We had so much updates to our virtual tour that required a lot of reorganization of room categories, room category ...

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Associate Director of Sales

5 months ago

Verified

... * Visiting Media is very flexible and works to accommodate the hotel schedule to make the photo shoot work. * 3D virtual tours allows our clients to understand the flow between all meeting spaces, ...

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Senior Marketing Manager

4 months ago

Verified

... 3D Virtual Tour production is beautiful, and the process is seamless, but it's the support that comes with it that makes the Visiting Media Product exceptional. ...

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National Sales Manager

4 months ago

Verified

... At the my hotel property, we pride ourselves on crafting personalized and memorable experiences for each of our clients and their events. From customized catering menus to tailored guest services, we work closely with you to ensure every detail reflects your vision. With Visiting Media, I love that you can further customize each experience, adding an elevated touch of sales professionalism. Clients find the virtual tours particularly helpful in visualizing their events. The ability to tailor each interaction ensures clients feel valued, and it makes the sales process more seamless and effective. Overall, this personalized approach enhances both the client experience and our service quality At my hotel property, we take great pride in creating personalized and memorable experiences for each of our clients and their events. Whether it’s crafting customized catering menus, offering tailored guest services, or working closely with clients to ensure every detail reflects their unique vision, our goal is to provide an exceptional and elevated experience. One of the tools that helps us achieve this level of customization is Visiting Media. I’m particularly impressed with how it allows us to tailor each event experience to match the specific needs and preferences of our clients. This adds a refined ...

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Marketing Manager

4 months ago

Verified

... Our original photo shoot could have used a little more attention to detail. There were a few artifacts in the shots (like a laundry cart) that could have easily been moved out of the shot. However, ...

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Senior Sales Manager

4 months ago

Verified

... Interactive and Realistic 3D Virtual Tour ...

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Director of Sales

4 months ago

Verified

... Wish that True Tour was available on our Marriott website, but I know this is not a VM issue. Otherwise, all is great. ...

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Sales & Marketing Manager

4 months ago

Verified

... Our facility is very large so getting this 3D tour and 360 degree images of each space really showcases what our organization has to offer. ...

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Area Sales Leader

4 months ago

Verified

... I'm responsible for sales at two hotels in Washington DC. The services and technology allows my team to actively engage our customers in a virtual environment more effectively. ...

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Director of Sales.

4 months ago

Verified

... There's not much that's left to be desired from their products and services, they have everything all encompassing for what you would need. ...

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Director of Sales

4 months ago

Verified

... Huge benefit and wow factor to share a link with your prospective client while on the phone so you can walk them through their event. The virtual walkthrough is a lifesaver for those that cannot make ...

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Catering Sales Executive

4 months ago

Verified

... Seamless virtual site that allows you to share what specific or all spaces either by email or text. Great way to show off your property without clients being in-person. ...

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Director of Sales & Marketing

4 months ago

Verified

... The 3D rendering of the hotel's empty event space allows the client to visualize their event, especially if it is a production/film shoot. ...

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Sales Coordinator

4 months ago

Verified

... This product offers significant value for out-of-state clients who are looking to book at my location. Many of these clients may not be familiar with the area or the property, so having a tool that allows them to explore and make informed decisions remotely is crucial. By providing a seamless and convenient booking experience, this product helps bridge the gap, enabling clients to feel confident in their choice, even from a distance. It removes the common barriers of long-distance communication and uncertainty, making the process more efficient for both parties. One of the key advantages is the ability to include a direct link in bids, which has proven to be highly effective in capturing the attention of potential clients. When submitting proposals, the inclusion of a link allows prospective clients to instantly access detailed information about the property, such as photos, amenities, and availability. This immediate access can make a significant difference in their decision-making process, as it allows them to visualize the space and better understand what we offer. By giving clients a straightforward way to explore the property online, the link drives engagement and piques their interest. It helps differentiate us from competitors who may rely solely on written descriptions. The visual and interactive ...

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Sales Coordinator

4 months ago

Verified

... Transformative 3D Tours: Elevating Our Hotel's Online Presence! ...

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Director of Digital Marketing and Media

4 months ago

Verified

... I have been very impressed with the team at Visiting Media. My organization presents some challenges in how to execute these shoots, professionally without creating customer disruption. And the team here has expertly navigated those hurdles and created a beautiful tour of the three properties that we manage. their customer service has been great, helping us with billing ...

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Area Director of Sales

4 months ago

Verified

... 3D Virtual Tours #virtual ...

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Sales Manager

4 months ago

Verified

... The 3D virtual tours are often a life saver! Working with clients who are not always local, it is often important to them to provide visual support of what we are selling in our property. The 3D tours beautifully and accurately ...

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Event Planning Manager

4 months ago

Verified

... Sometimes the website can lag, which is likely more of an internet concern. It would be great to have a low-data setting for sticky wifi, or even offer an offline/downloadable option. ...

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Event Sales Manager

4 months ago

Verified

... I think we could have better pictures of space in regards to airwalls. If we were able to show them how those look it would be helpful. ...

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Group Sales Manager

4 months ago

Verified

... I do not think there are too many improvements needed. It is a very easy to use tool that simplifies the proposal process. ...

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Assistant Director of Sales

4 months ago

Verified

... I really enjoy walking clients through this tool, that physically can't be on property to see our hotel. I have received great feedback from clients with the 3D Virtual tours! ...

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Group Sales Manager

4 months ago

Verified

... Ensuring the tour works seamlessly on mobile devices can reach a wider audience. Regularly seeking feedback from users can help identify areas for improvement and new features that might enhance the ...

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marketing manager

4 months ago

Verified

... The Sales Hub/TrueTour X tool. It's very intuitive for tech users, however the general population with sales managers find it cumbersome and troubling, so they give up and use the older version of ...

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Sales Manager

3 months ago

Verified

... How can we sell the hotel without a client seeing the space. Easy, using true tour and being able to guide a client through the hotel from the other side of the USA. Visiting Media is a robust tool that provides businesses in the hospitality, real estate, and event industries with immersive visual experiences to showcase their spaces ...

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Marketing Manager

3 months ago

Verified

... This year we launched the Drone Videos, and our Sales Team embraced it! We featured areas in the hotel and outside of our doors sharing our product and our destination. ...

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Marketing Manager

3 months ago

Verified

... Visiting Media is an exceptional partner from start to finish. Their team provided seamless support throughout the onboarding, preparation, filming, and editing processes, ensuring a smooth and professional experience. The results truly showcase the best of our property, delivering a versatile ...

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Catering Sales Manager

3 months ago

Verified

... Cheers to clients enjoying Graduate Eugene sharing Virtual Tours. ...

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Senior Sales Executive

2 months ago

Verified

... We use this product to showcase meeting space. It would be amazing if at some point we could have 3D Virtual Tours showing various meeting room setups in the rooms. ...

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Senior Sales Coordinator

2 months ago

Verified

... Great for One Stop Information ...

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Group Rooms Coordinator

2 months ago

Verified

... 3D are so much fun to show clients, especially the ones who live in other states ...

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Director of Sales and Special Projects

2 months ago

Verified

... Visiting Media's virtual tour platform is an exceptional tool that has improved immensely since we started using the tool two years ago. This platform provides an immersive and interactive experience that allows potential clients to explore our hotel properties in detail, right from the comfort of their own homes or offices. This is particularly important to a new brand who pries themselves on being unique. One of the standout features of Visiting Media's platform is its high-quality, 3D virtual tours. These tours offer a comprehensive view of our hotel rooms, event spaces, and amenities, giving clients a realistic sense of what to expect while they visualize their meetings and events taking place. The ability to navigate through different areas of the hotel and zoom in on specific details helps clients make informed decisions without needing to visit in person. This is particularly beneficial for international clients, planners who need to cut down on travel time, or those individuals with busy schedules. The platform's user-friendly interface makes it easy for our sales teams to create and share virtual tours. With just a few clicks, they can customize tours to highlight specific features or tailor them to the interests of individual clients. This level of personalization enhances the client experience and demonstrates our commitment to meeting their needs. Visiting Media's virtual tour platform also integrates seamlessly with our existing sales and marketing tools. This integration allows our teams to embed virtual tours into emails, proposals, websites, and social media posts, broadening our reach and engagement. The analytics provided by the platform give us valuable insights into client interactions, helping us refine our sales strategies and improve our offerings. Moreover, the platform supports live ...

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Director of Marketing

2 months ago

Verified

... It is a powerful tool for providing 3D virtual tours to inquiring travelers and business professionals alike. It helps meeting planners visualize the potential of their unique experiences in our ...

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Convention Services Manager

2 months ago

Verified

... What I like the most is the lighting and high definition of the 3d images and 3d view. This really allows the clients to see the space virtually. It is also very easy to navigate!! ...

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Marketing Coordinator

2 months ago

Verified

... The best company to get amazing 3D and 360 pictures from! ...

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Area Director of Sales

1 months ago

Verified

... VM made it very easy to set up; several people helped coordinate obtaining details, setting up photography and trainings for myself and my team. Very responsive and overall a great product to help me ...

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Marketing Manager

22 days ago

Verified

... Quality Service and Content ...

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Director of Sales

20 days ago

Verified

... The 3D virtual tours provided by Visiting Media have truly transformed how we showcase our hotel. This cutting-edge virtual and augmented reality tool allows us to present our meeting spaces and ...

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Area Director of Sales

19 days ago

Verified

... Transforming Guest Experience: A Hotel's Perspective on 3D Virtual Tours ...

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Sales and Marketing Coordinator

14 days ago

Verified

... I really enjoy how easy it is to make experiences for clients and add assets to the platform. The service specialists are always quick to respond with a solution even when they don't have an answer ...

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Sales Manager

8 days ago

Verified

... The virtual tour makes you feel like you're at the property, and the map helps you visualize the surrounding area. I also like that you can view PDFs such as catering menus within the link. This is ...

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Sales Manager, West End Hotels

7 days ago

Verified

... 3D Virtual Tours are PRICELESS ...

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User Interface

Functional

Hoteliers often express mixed experiences with Visiting Media’s 3D Virtual Tours user interface. They appreciate the visually appealing design and high-quality graphics, which enhances the overall user experience. However, some find the navigation cumbersome, especially for older clients, and note that the interface can feel overwhelming with its numerous menu options. Users mention a desire for a more intuitive layout, including collapsible menus and clearer icons or labels. There are calls for improved mobile compatibility, as the interface can be challenging to navigate on mobile devices, particularly for users who rely on touchscreens. Additionally, hoteliers suggest enhancing the customization options to better incorporate individual branding within the interface, though they generally find the platform modern and capable of showcasing properties effectively.

12 months ago

Verified

... Some clients have expressed initial confusion with the side panel navigation, but after a few minutes, they're "walking" our event spaces like pros! ...

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Regional DOS

12 months ago

Verified

... I wish the set up was a little faster, it's taken about 6 months from start to finish with everything. ...

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12 months ago

Verified

... Desiree has been excellent to work with ...

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Director of Sales & Marketing

12 months ago

Verified

... Adding a direction/ user guide when the link first opens. I would laso love it if the menus popped open from the sides when the user enters the webiste. ...

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Marketing Manger

10 months ago

Verified

... We have seen this platform go through growing pains, and it has been frustrating. What was sold vs. what was delivered was skewed, and we have just come to terms with the platform's ability. It is helpful ...

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Senior Event Manager

10 months ago

Verified

... TrueTour has allowed me to showcase different areas of our property to clients in an extremely efficient way. I send collections of spaces they are looking to utilize to not only help themimagine ...

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Event Manager

10 months ago

Verified

... I like the clear imaging, the ease of access, the ability to share direct with the customer including messaging and the copy link feature. the virtual tour option makes it easier to pre plan iwith ...

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Senior Manager, Event Planning

8 months ago

Verified

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Director of Sales & Marketing

8 months ago

Verified

... It would be great if the tour would load faster while doing tour with clients via teams. Sometimes the tour does not keep up. That said, it is maybe good that it slows me down :) ...

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General Manager

8 months ago

Verified

... I love for our consumers to be able to see the product and get comfortable with what they are going to get. It helps immensely. ...

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Sales Manager

8 months ago

Verified

... When there were 2 tabs on the right and left, it was confusing to navigate for people who are not familiar with the link. I like it that it's simpler now. ...

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Group Reservations Coordinator

8 months ago

Verified

... The only thing I can think of is how the right bar is organized and labelled; specifically when it comes to the public areas and meeting spaces. It would also be helpful to indicate which spaces are ...

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Marketing Manager

8 months ago

Verified

... In the era of remote work, virtual tours have revolutionized the way we showcase our property. Just as virtual meetings facilitate seamless conversations, virtual tours allow us to present our 41,000+ sq. ft. facility as if the client were walking through it in person. This innovative approach has streamlined our booking process, instilling confidence in planners and helping them visualize the seamless connection between our venue and the hotel. Virtual tours have proven to be a game-changer, reducing costs by eliminating the need for costly site visits and saving valuable time for meeting planners. This efficient, cost-effective solution has become an invaluable asset in selling our destination. Moreover, once a contract is signed and planning is underway, committees can use virtual tours as a strategic tool. They can plot breakout sessions, design attendee flow, and maintain a clear vision for their event's overall layout. A virtual tour brings the client's vision to life, allowing them to experience the ambiance and functionality of our venue. As a premier resort destination, incorporating virtual tours has not only enhanced our client's experience but also expanded our exposure to a broader client base. This modern approach to showcasing our property has truly set us apart in the competitive landscape. The flexibility of virtual tours being available from any mobile device provides the sales team with a reliable resource for any conversation that comes up during networking events, tradeshows, and conferences. Furthermore, virtual tours offer an unmatched level of convenience. Clients can explore our property from the comfort ...

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Director of Sales & Marketing

8 months ago

Verified

... - I would like to see an update to improve the visibility of the navigation menus on the home page. Sometimes clients have has issues seeing the tabs on the side of the landing page and have needed ...

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Conference Services Manager

8 months ago

Verified

... Sometimes I find there is a lot of lagging but this could be on the hotel end with internet and not the site itself. Additionally, and i'm not sure if this is the site or our server but often I am not able to log in "due to an error ...

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Senior Sales Executive

8 months ago

Verified

... The only feedback I would offer is to offer image stabilizing while using the virtual tour. I worry I am making my clients a little dizzy sometimes! ...

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Senior Sales Manager

8 months ago

Verified

... Tru Tour is such a valuable tool. This amazing product provides our client an opportunity to view our hotel at all angles with just a click of the button. This tool has allowed to really showcase our ...

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Sr. Corporate Sales Manager

8 months ago

Verified

... I would love to see some tools that allow me to edit and update information on my own. Maybe add to meeting and venue space. ...

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Director of Digital Marketing, Media

7 months ago

Verified

... I think the menu needs to be improved - make it collapsable. Right now it is very long and difficult to navigate. Improve the mobile capabilities as well. ...

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Catering Sales Coordinator

7 months ago

Verified

... The layout under the admin panel is a little confusion to navigate. The experience section should have a little more 'preview' information without having to leave the screen for each one. ...

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Group Rooms Coordinator

7 months ago

Verified

... This is great to share for our planners and guests that are out of the country and cannot see the hotel in person. The 3d site is amazing and has a views of all angles which is great. ...

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Coordinator, Resort Sales

7 months ago

Verified

... The training provided made it very clear how the product can be used. The visualization throughout the 3D tours was true to life, and the response time when items were clicked was adequate. ...

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Catering Sales Manager

6 months ago

Verified

... It is a little disorienting when there is a big zoom in sequence for each room/area that is being displayed. If it were possible to show a flow from one space to another, that would be a great ...

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Senior Group Sales Manager

6 months ago

Verified

... I think the navigation of the menus could be more user friendly. From the landing page, the fastest route to access a particular space is not always clear. ...

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Sales Executive

6 months ago

Verified

... It is an amazing tool to show case the hotel to our clients without them being present or having to visit the hotel. Overall it is very easy to use and straightforward on the link. ...

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Sales and Marketing Coordinator

6 months ago

Verified

... I love how versatile the TrueTour site is. We have the link featured in several places on our hotel website, in my email signature, and in CVENT. We use the link all the time to send PDFs and photo albums. Potential clients can easily click around from our banquet ...

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Corporate Digital Marketing Manager

6 months ago

Verified

... Visiting Media's TrueTour immersive virtual experiences have transformed how we showcase our properties, providing a visually engaging and interactive way for potential guests to explore our offerings. The intuitive platform is user-friendly and offers a range of customizable features that cater to our specific needs, ensuring our branding and message are consistently highlighted. Their exceptional customer support and continuous innovation keep us ahead in the competitive hospitality industry, making it an invaluable tool for our marketing strategy. Visiting Media's immersive virtual experiences have transformed how we showcase our properties, providing a visually engaging and interactive way for potential guests to explore our offerings. The intuitive platform is user-friendly and offers a range of customizable features that cater to our specific needs, ensuring our branding and message are consistently highlighted. Their exceptional customer support and continuous innovation keep us ahead in the competitive hospitality industry, making it an invaluable tool for our marketing strategy. Additionally, the high-quality visuals ...

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DOSM

6 months ago

Verified

... Would love to be able to get still shots from 3D areas, not just 360'S. Include food photo shoot opportunities. more options with CGI acessories and table settings. floral options are basic and could ...

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Director of Sales & Marketing

6 months ago

Verified

... The Virtual Tour allows us to visibly show a client what our hotel will look like and help them navigate the layout without having anything physical to show them. It has been immensely helpful and ...

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Global Associate Brand Manager

8 months ago

Verified

... Nothing major needs to be improved, but if we're searching for something, add more descriptive copy so it clearly tells the user what they're looking at. 360 photo shows xyz, 3D shows xyz, click here ...

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National Sales Manager

8 months ago

Verified

... TrueTour is incredibly user friendly and the platform itself is easy to navigate. I like all the features, and options of viewing space as 3D model to get all the angles of the rooms we are showing ...

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Marketing Manager

8 months ago

Verified

... There are times that Sales Hub can be a bit glitchy. I think it would be nice if the email signature linked how it did previously instead of needing to make a whole new email signature link. ...

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Director of Sales and Marketing

6 months ago

Verified

... Maybe an actual video that walks them through the space from beginning to end as well as detailing the space. ...

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Complex Sales Manager

6 months ago

Verified

... I love the fact that I can walk any client through any of our hotels that utilize the Virtual Tour. As I work remote, this is an incredible tool to sell our hotels to our prospective clients in a profession ...

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Director of Sales

6 months ago

Verified

... It's not intuitive for a user to click both sides of a page to find the tour links and the documents. ...

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Marketing Manager

6 months ago

Verified

... We had a delay in getting our contract which was annoying, but the promptness on everything else was great. Support team via email always responded quickly which I appreciate. Would have enjoyed one more edit ...

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Assistant Director of Group Sales

6 months ago

Verified

... The tool is perfect for our hotel and what we are trying to showcase to our clients. Overal speed of loading can sometimes lag when opening, but I don't believe it is a deterrent to the overall user ...

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Sales Manager

6 months ago

Verified

... There are some issues around lagging/delay when sharing your screen on a zoom/teams call with a client or peer. It would be nice if the system operated faster in a screen share ...

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Director of Sales & Marketing

6 months ago

Verified

... We recently utilized Visiting Media’s 3D virtual tours for our hotel, and the impact has been remarkable. Their TrueTour® platform, with its high-resolution 360° photography and interactive 3D models, has allowed potential guests to explore our property in unprecedented detail from anywhere in the world. We’ve seen a significant increase in bookings and interest from potential guests. The ability for clients ...

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Director of Sales

6 months ago

Verified

... Visiting media is a great tool for sales. The tool helps clients view your property before booking and gives you an edge over your competitors. ...

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DIrector of Sales

6 months ago

Verified

... We just had new photos after our remodel and I am excited to see the new virtual tour! Do not change! ...

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DOS

6 months ago

Verified

... Maybe icons instead of words on the menu. I think it would be quicker and add a bit more guidance in the tour. ...

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Director, Sales

6 months ago

Verified

... The Visiting Media team showed genuine interest in the Hotel property and how the virtual True Tour can be used to immerse the planner to experience the Hotel without the need of a site tour. During ...

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Business Travel Sales Manager

5 months ago

Verified

... We have used the product for about 6+ months and I have yet to encounter any issues. There were minor issues with incorrect items shown when clicking around, but True Tour representatives fixed the ...

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Director of Sales

5 months ago

Verified

... The program makes my meeting space look more narrow than it actually is in the footage. The program opens slowly. ...

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Dual Director of Sales & Marketing

5 months ago

Verified

... Visiting Tour is a program that definitely goes aligned with current selling trends which mainly focus on increased visual identity. It's almost like a business social media platform. Meetings have ...

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Catering Sales Manager

5 months ago

Verified

... The videographer was easy to work with. Cheat sheets on things to remove from guestrooms prior to the start would have been helpful, but really only took a few quick minutes to fix and we were ready ...

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5 months ago

Verified

... I wish the system had the ability to change the outside to showcase seasons in the windows. "Real time " looks seem to sell. ...

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Marketing and Sales Manager

5 months ago

Verified

... Prompt and Effective ...

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Director of Sales and Marketing

5 months ago

Verified

... I cant think of anything at this time! ...

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Brand Marketing Specialist

5 months ago

Verified

... While the platform is currently straightforward, there’s room for improvement in making it even more intuitive and user-friendly. Although helpful tutorial videos are available to guide users through the system, certain aspects can still be a bit confusing ...

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Meeting & Event Coordinator

5 months ago

Verified

... I think the only thing that could be improved on is how smooth the video transitions, and it would be a very cool tool to be able to have certain meeting set ups that you can include. These can be ...

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National Sales Manager

4 months ago

Verified

... Saving the order of the presentation - sections seem to be able to be reorganized, but loading the pictures/renderings inside of each section seems to only default into the order the program has ...

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National Sales Manager

4 months ago

Verified

... It would be nice for the 3D models and 360 photos to be together under 1 content tab, versus being separate. One suggestion for improvement would be to have the 3D models and 360° photos together ...

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Marketing Manager

4 months ago

Verified

... Our original photo shoot could have used a little more attention to detail. There were a few artifacts in the shots (like a laundry cart) that could have easily been moved out of the shot. However, ...

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Director of Sales

4 months ago

Verified

... Would love to have more options of the preset feature available to choose from instead of a select few that cannot be changed ...

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Sales Manager

4 months ago

Verified

... To be able to do diagrams directly. Offering more options for customization in the virtual tour interface could enhance user experience. Allowing businesses to tailor the look and feel to better ...

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Sales Coordinator

4 months ago

Verified

... At my location, the lack of a dedicated meeting space is a significant drawback that I hope can be addressed. Adding a well-designed meeting space would greatly enhance the venue’s appeal, especially for corporate clients and group events. It would allow us to cater to a broader range of needs, from conferences to business meetings, making the property more versatile and attractive to potential clients. Another challenge I’ve noticed is the difficulty in finding the option to view the sleeping rooms. The current interface is not user-friendly, which may lead to frustration for clients who are trying to explore the accommodations we offer. An intuitive, easy-to-navigate system for displaying sleeping rooms is essential for ensuring that potential guests can access all the necessary information without unnecessary ...

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Sales Coordinator

4 months ago

Verified

... Transformative 3D Tours: Elevating Our Hotel's Online Presence! ...

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Director of Digital Marketing and Media

4 months ago

Verified

... I think the menu needs to be improved - make it collapsable. Right now it is very long and difficult to navigate. Would like to be able to edit the menu - right now it's all caps, one font, one color ...

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Area Director of Sales

4 months ago

Verified

... We utilize our Visting Media websites from inquiry to contract It's been a game changer allowing customers to have a virtual tour of the properties. We have collateral and QR codes to easily connect ...

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Event Planning Manager

4 months ago

Verified

... The virtual tours are a great way to show clients our event space when they cannot come see it in person. ...

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Event Sales Manager

4 months ago

Verified

... I think we could have better pictures of space in regards to airwalls. If we were able to show them how those look it would be helpful. ...

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marketing manager

4 months ago

Verified

... The Sales Hub/TrueTour X tool. It's very intuitive for tech users, however the general population with sales managers find it cumbersome and troubling, so they give up and use the older version of ...

See full review

Sales Manager

3 months ago

Verified

... How can we sell the hotel without a client seeing the space. Easy, using true tour and being able to guide a client through the hotel from the other side of the USA. Visiting Media is a robust tool that provides businesses in the hospitality, real estate, and event industries with immersive visual experiences to showcase their spaces and services. With its user-friendly interface, the platform allows users to create 3D virtual tours, high ...

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Marketing Specialist

3 months ago

Verified

... Very prompt and quick action for update requests to the online platform. Very high-quality images and 360 renders of all of our spaces. ...

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Marketing Manager

3 months ago

Verified

... This year we launched the Drone Videos, and our Sales Team embraced it! We featured areas in the hotel and outside of our doors sharing our product and our destination. ...

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Marketing Manager

3 months ago

Verified

... The initial conversations can sometimes feel a bit overwhelming, as the process might seem more complex than it actually is. This can lead to unnecessary concerns or nerves about the production ...

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Catering Sales Manager

3 months ago

Verified

... Graphics are great though the movement compass is difficult for my older clients. They are using their phones more than their computers. The touch screen needs to be more touch friendly. The link ...

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Director of Marketing

2 months ago

Verified

... We would love the opportunity to incorporate our branding more in the overall appearance and guest experience. For marketing purposes, it would be a game changer! We love the idea of using this tool ...

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Convention Services Manager

2 months ago

Verified

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Area Director of Sales

1 months ago

Verified

... The speed of loading the digital assets on the website can be slow and sometimes it's confusing to know who to contact at VM when something is needed; however I am always connected with someone who ...

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Marketing Manager

22 days ago

Verified

... More price options for Select Service properties that can't afford it. I understand the need for more flexible pricing options, especially for properties that might find the current rates challenging. Offering a range of pricing tiers could make the service more accessible to a broader audience. I do think there’s an opportunity for more flexible pricing options—especially for smaller or select-service properties that might find the current rates a bit challenging. Introducing different pricing tiers or packages would open up access to a broader range of clients, making it easier for properties of all sizes and budgets to benefit from their high-quality services. It would also help these properties maintain a strong online presence without straining their resources. All in all, this company has been an incredible partner. Their professionalism, dedication, and eye for detail truly set them apart. If you’re looking for a hassle ...

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Director of Sales

20 days ago

Verified

... While the platform is already a robust and invaluable tool, we think that integrating advanced analytics or tracking capabilities for client interactions within the tours would provide even more value. For example, adding features like heat maps to identify high interest areas or more detailed reporting tools could help us refine how we showcase our spaces and tailor our approach to client preferences. Offering additional customization options, such as embedding promotional offers directly into the tour or personalizing ...

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Area Director of Sales

19 days ago

Verified

... The 3D virtual tours offer an immersive experience that allows guests to explore the hotel before booking, building trust and confidence. This feature is a game changer for prospective guests, especially those who aren’t local and can’t visit the property in person. They can explore every corner of the hotel before making a decision. The interactive ...

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Sales and Marketing Coordinator

14 days ago

Verified

... Having sizes of each of the spaces on the models (square footage, capacities etc) - I think it would also be useful to have an option to personalize experiences with logos etc. to make these more geared toward the client and what this would look like to their business (such as in the corner or having their logo on the screens or something like that), there was an update ...

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Sales Manager

8 days ago

Verified

... The virtual tour makes you feel like you're at the property, and the map helps you visualize the surrounding area. I also like that you can view PDFs such as catering menus within the link. This is the best 3D virtual tour I've ever seen! The pictures are sharp and concise. Visiting Media's 3D Virtual Tours allows you to visualize every aspect of your stay with immersive, interactive experiences. By seamlessly mapping out the entire hotel, guests can explore rooms, amenities, and facilities from the comfort of their own devices. These virtual tours are enhanced with augmented reality elements, providing a richer, more engaging ...

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Sales Manager, West End Hotels

7 days ago

Verified

... I would like to see a few more chair options for meeting spaces. Sometimes it is difficult to tell how chairs are fitting around the tables when they appear all pulled out. It's tough to convey where ...

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Hoteliers Most Frequently Mention

3D Virtual Tours
Customization
Remote Client Engagement
Improved Sales Process
Training and Support
User Navigation
Load Speeds
Mobile Experience

What Types of Hotels Visiting Media is Popular For

Size

18 | X-Small (1-9 room)

2 | Small (10-24 room)

2 | Medium (25-74 room)

37 | Large (75-199 room)

82 | X-Large (200+ room)

Country

128 | United States of America

7 | Canada

4 | Mexico

1 | India

Type

77 | Branded Hotels

65 | Luxury Hotels

58 | Resorts

56 | Airport/Conference Hotels

43 | City Center Hotels

36 | Boutiques

30 | Bed & Breakfast & Inns

21 | Limited Service & Budget Hotels

8 | Extended Stay & Serviced Apartments

5 | RV Parks & Campgrounds

4 | Hostels

3 | Casinos

2 | Vacation Rentals & Villas

1 | Motels

Region

139 | North America

1 | Asia Pacific

Category

142 | 3D Virtual Tours

What is Visiting Media?

Founded in 2011 | Headquarters in Carlton (United States) | 98 employees
Visiting Media is an advanced digital toolkit designed specifically for the hospitality industry, focused on enhancing remote property viewing and client engagement. At its core is TrueTour, a powerful platform enabling hoteliers to create immersive 3D virtual tours and integrate seamless multimedia content. By offering a virtual yet comprehensive exploration of properties, TrueTour aids in the decision-making process, thereby boosting revenue and conversions. Its flexibility and advanced features support operational efficiency and cost-saving measures while significantly enhancing the overall client sales experience.

Capabilities

Personalization & Sharing

Immersive Selling Strategy

Digital Asset Management

Channel Distribution

Analytics & Engagement Tracking

Features

Interactive Tours

4/5 features

Space Mapping

4/5 features

Image & Video Capture

4/5 features

Content Management

4/5 features

Embedding

4/5 features

Available Add-ons & Modules

Managed Services

3D Virtual Tours
From 360° imagery to 3D modeling, immersive video to CGI, Visiting Media supports digital asset production around the globe. Our service provides virtual site inspection visuals of the highest quality loaded into the TrueTour™ sales enablement platform.

INCLUDED

Visiting Media Reviews Summary

4.8
Excellent
Ease of Use
4.8/5
Customer Support
4.8/5
ROI
4.7/5
Implementation
4.7/5

Recommended by

Achievements

Trending Product

This vendor's trending score is rising, Visiting Media is the #1 most trending product in the 3D Virtual Tours category (out of 11) and the #58 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

Learn more
Certified Support

Visiting Media has opened its internal systems to Hotel Tech Report and earned the Verified Support Certification.

Learn more about this achievement in the official press release
User's Choice Award

Hoteliers voted Visiting Media as the #1 3D Virtual Tours provider in the 2025 HotelTechAwards

Learn about the HotelTechAwards rigorous 3-month process to rank the best hotel software in the world
Certificate of Excellence

This vendor has earned the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence
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100 HT Score

Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.

Learn how HotelTechReport uses millions of proprietary datapoints to rank the best hotel software in the world

Visiting Media Pricing

Below Average

This product is priced lower than the average product in the category which is usually an indicator that is is a budget product with fewer features that is designed for smaller properties and simpler use cases.

Visiting Media Average Visiting Media

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2

Success Stories

1

References

12

Featured Customers

Visiting Media Reviews

Hotelier Rating

Excellent
131
Very Good
10
Average
0
Poor
1
Terrible
0

Property Size

  • X-Small (18)
  • Small (2)
  • Medium (2)
  • Large (37)
  • X-Large (82)

Country

  • United States of America
    United States of America
    (128)
  • Canada
    Canada
    (7)
  • Mexico
    Mexico
    (4)
  • India
    India
    (1)

Region

  • North America
    North America
    (139)
  • Asia Pacific
    Asia Pacific
    (1)

Hoteliers say

Hoteliers like Visiting Media because it enhances their property showcase through high-quality 3D virtual tours, leading to increased guest engagement and bookings. Its immersive virtual tours provide a 24/7 open-house experience, offering a competitive edge in marketing and sales by reducing site visit costs and facilitating remote collaboration. However, potential areas for improvement include user navigation and load speeds to optimize the guest user experience.

AI-generated from the text of customer reviews

3D Virtual Tours
Customization
Remote Client Engagement
Improved Sales Process
Training and Support
User Navigation
Load Speeds
Mobile Experience
10

SalesHub - A Powerful Tool to Increase Conversions

Sales & Marketing from 500+ room in Willmar (United States of America)

Verified
2 days ago
VisitingMedia’s SalesHub platform serves as a transformative tool for our hotel sales team, equipping us with an extensive suite of immersive virtual sales resources designed to enhance remote engagement with clients in a highly effective and visually dynamic manner. By integrating cutting-edge technology such as 360° virtual tours, interac...
Country United States of America
Sales & Marketing
X-Large Hotel
10

3D Virtual Tours are PRICELESS

Sales Manager, West End Hotels from 100 to 199 room Branded Hotel in Clearwater (United States of America)

Verified
7 days ago
We have one opportunity to make a great first impression. Most of our business comes from out of state. We use 3D Virtual Tours to promote our hotels because it is the next best thing to being there. I can give a virtual guided tour over teams to a new client and knock their socks off. Not only does this give them confidence about booking w...
Country United States of America
Sales Manager, West End Hotels
Large Hotel
10

Best 3D Virtual Tours on the Market

Sales Manager from 100 to 199 room Bed & Breakfast & Inn in Saint Louis Park (United States of America)

Verified
8 days ago
The virtual tour makes you feel like you're at the property, and the map helps you visualize the surrounding area. I also like that you can view PDFs such as catering menus within the link. This is the best 3D virtual tour I've ever seen! The pictures are sharp and concise. Visiting Media's 3D Virtual Tours allows you to visualize every asp...
Country United States of America
Sales Manager
Large Hotel
10

Easy to use, Seamless and Effective

Sales and Marketing Coordinator from 500+ room Luxury Hotel in Lake Louise (Canada)

Verified
14 days ago
I really enjoy how easy it is to make experiences for clients and add assets to the platform. The service specialists are always quick to respond with a solution even when they don't have an answer or it is not a current feature, they will find out a way to make it one. I really enjoy this platform as it makes it easy for clients who are un...
Country Canada
Sales and Marketing Coordinator
X-Large Hotel
10

Transforming Guest Experience: A Hotel's Perspective on 3D Virtual Tours

Area Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Saint Louis Park (United States of America)

Verified
19 days ago
The 3D virtual tours offer an immersive experience that allows guests to explore the hotel before booking, building trust and confidence. This feature is a game changer for prospective guests, especially those who aren’t local and can’t visit the property in person. They can explore every corner of the hotel before making a decision. The in...
Country United States of America
Area Director of Sales
Large Hotel
10

The 3D virtual tours have truly transformed how we showcase our hotel

Director of Sales from 100 to 199 room Branded Hotel in National Harbor (United States of America)

Verified
20 days ago
The 3D virtual tours provided by Visiting Media have truly transformed how we showcase our hotel. This cutting-edge virtual and augmented reality tool allows us to present our meeting spaces and guest rooms in a way that feels immersive and interactive, letting clients explore layouts and visualize the space from anywhere. It bridges the ga...
Country United States of America
Director of Sales
Large Hotel
10

Quality Service and Content

Marketing Manager from 200 to 499 room Boutique in Playa del Carmen (Mexico)

Verified
22 days ago
I can’t say enough good things about this company. From day one, their service has been exceptional, and their standardized process makes the entire experience feel smooth and effortless. Their attention to detail is second to none—each of my properties is presented in its best possible light, and the high-quality content they create looks...
Country Mexico
Marketing Manager
X-Large Hotel
10

Great platform to showcase my hotel

Area Director of Sales from 100 to 199 room Bed & Breakfast & Inn in Eagan (United States of America)

Verified
1 months ago
VM made it very easy to set up; several people helped coordinate obtaining details, setting up photography and trainings for myself and my team. Very responsive and overall a great product to help me virtually showcase my hotel to current and prospective clients. Started with the True Tour product and now am using Sales Hub Pro which is mo...
Country United States of America
Area Director of Sales
Large Hotel
10

The best company to get amazing 3D and 360 pictures from!

Marketing Coordinator from 500+ room Airport/Conference Hotel in Ivins (United States of America)

Verified
2 months ago
I loved the attention to detail the photographer had and how helpful the support and technology team was. I always felt like I could reach out with any question and they would answer it. And they made sure I am using the platform to it's fullest potential.
Country United States of America
Marketing Coordinator
X-Large Hotel
10

Amazing Views Only! #virtual #ar #tours #augmented #map #visualize #marketing

Convention Services Manager from 1 to 4 room City Center Hotel in Dallas (United States of America)

Verified
2 months ago
What I like the most is the lighting and high definition of the 3d images and 3d view. This really allows the clients to see the space virtually. It is also very easy to navigate!!
Country United States of America
Convention Services Manager
X-Small Hotel
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Expert Q&A and Partner Recommendations

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Support

Verified Support

Visiting Media has opened their internal support tools and processes to Hotel Tech Report and has achieved the GCSC Support Certification which verifies the tools and processes they have in place to support customers.

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Response Time

2 days

Recommended

97%

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