Hilton OnQ

0.0 (1 REVIEWS)

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HT Score  
0 out of 100
Hotel Tech Score is a composite ranking comprising of key signals such as: user satisfaction, review quantity, review recency, and vendor submitted information to help buyers better understand their products.
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Hilton's proprietary PMS built in-house rolled out across 2000+ Hilton properties.

More than 50% of Hilton’s reviews come from United States of America.

What is Hilton?

Founded in 2002 | Headquarters in Providence (United States) | employees
Hilton OnQ is a comprehensive property management system designed specifically for the hospitality industry. It seamlessly integrates various operational functions such as reservations, check-ins, guest services, and billing into a unified platform. With its user-friendly interface, OnQ enhances efficiency by allowing staff to manage guest profiles, room availability, and service requests from one central location. Its advanced booking and revenue management features help optimize occupancy and maximize revenue. Furthermore, OnQ supports guest personalization, improving overall satisfaction. Ideal for streamlining hotel operations, it fits smoothly into existing business processes, making it a valuable tool for hoteliers.

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Hilton OnQ Alternatives

Not sure if Hilton is right for your hotel? Here are similar Property Management Systems vendors that could be a good fit for your hotel:

  1. 1. Cloudbeds — Best for integrating multiple functions into a single, easy-to-use system.
  2. 2. Mews — Best for simplifying operations, managing bookings, and boosting your hotel's income.
  3. 3. InnQuest — Best for integrating all your hospitality tools in one place
  4. 4. Stayntouch — Best for integrating property management with third-party systems
  5. 5. WebRezPro — Best for integrating online bookings and payment systems seamlessly.
  6. 6. Oracle Hospitality — Best for reliable hotel operations and increased guest satisfaction
  7. 7. HOTELTIME — Best for integrating all hotel services into one platform
  8. 8. Yanolja — Best for real-time updates to inventory and rates everywhere
  9. 9. ThinkReservations — Best for improving guest experiences with easy-to-use management tools.
  10. 10. Hotelogix — Best for managing multi-property operations effortlessly

Capabilities

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Hilton doesn’t have any benefits or use cases available

Features

Accounting & Finance

4/5 features

Marketing & Ecommerce

4/5 features

Administration & Configuration

4/5 features

Customer Management

4/5 features

Front Office

4/5 features

Hilton Reviews Summary

Terrible
Ease of Use
1.0/5
Customer Support
1.0/5
ROI
1.0/5
Implementation
1.0/5

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Achievements

Trending Product

This vendor's trending score is rising, Hilton OnQ is the #66 most trending product in the Property Management Systems category (out of 317) and the #1109 most trending product overall in the global hotel tech ecosystem. HTR assesses vendor's real time activity in the market to give buyers a sense of whether a product is gaining momentum

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Certified Support

Hilton’s customer support processes haven’t yet been verified by Hotel Tech Report.

Learn more about this achievement in the official press release
Certificate of Excellence

This vendor has not met the minimum criteria for the Certificate of Excellence which is awarded to vendors who exemplify transparent cultures and come highly recommended by their clients. For more information, please see the help center.

Learn about the criteria required to achieve HotelTechReport's Certificate of Excellence

Hilton Pricing

Pricing Available By Request

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Hilton Reviews

Hotelier Rating

Excellent
0
Very Good
0
Average
0
Poor
0
Terrible
1

Property Size

  • Medium (1)

Country

  • United States of America
    United States of America
    (1)

Region

  • North America
    North America
    (1)
0

Obsolete Techno

Owner, Franchisee from 50-74 room Bed & Breakfast & Inn in Saratoga (United States of America)

Verified
2 years ago
I love having my team spend 10+ Hours per week with Hilton’s technology support because their pms does not work, or interface with another approved vendor does not works, or does not connect to a printer. Instead of proving service to our guests, we spend more time with tech support…excellent job Hilton!
Country United States of America
Owner, Franchisee
Medium Hotel
  • 1

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Hilton Integrations

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Support

Unverified

Hilton has not yet had their customer support processes certified by Hotel Tech Report. We recommend referencing the GCSC rubric during your demo call to make sure that this vendor has strong processes in place to support customers.

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Help Center

Product Updates

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2025

Learn more about the GCSC Certification

This vendor is missing critical support info

This vendor does not appear to have basic support essentials. Vendors who provide top tier support maintain a knowledge base help center and product updates changelog for customers.

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HT Score

0/100

Recommended

0%

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