Never miss a call or booking again.
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VIVA by Rategain
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未排名 类别: 呼叫中心软件
VIVA is the Conversational Revenue Platform for Hotels, handling every pre-stay guest conversation from inquiry to booking.
94% 推荐度,596 家酒店推荐
由人工智能驱动
此描述由 AI 生成,它分析了以下来源,总结了 RateGain 产品、功能和能力的描述。利用用户生成的经过验证的数据源,我们可以为酒店经营者生成更有帮助、更现实的描述,避免促销和夸张。
经过核实的酒店经营者点评
经过验证的专家建议
描述由 RateGain 提供
虽然结合经过验证的用户评论和行业专家的分析来创建更加平衡的内容很重要,但供应商描述其整体公司和愿景的方式也可以揭示他们独特的观点或经营方式,这就是为什么人工智能也会吸收这些信息来添加更多的背景来描绘公司所说的内容与用户和行业专家所说的内容。
RateGain 提供的描述:
"VIVA is a Conversational Revenue Platform for hotels, unifying voice, chat, and WhatsApp to turn every pre-stay guest conversation into a booking. Unlike standard hotel chatbots built to cut costs, VIVA is built to grow revenue: connected to live rates and availability, upselling in real time, and picking up every guest call instantly, with zero wait time, in 30+ languages, 24/7. Hotels use VIVA to replace or support centralized reservation teams, where 40% of calls often go unanswered and resolutions average around 6 minutes. VIVA cuts costs and agent turnover while capturing revenue lost to voicemail, hold times, unanswered chats, or OTAs."
功能特性
功能
预订与预订管理
宾客服务及礼宾部
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该供应商的趋势得分正在上升,VIVA by Rategain 是 呼叫中心软件 类别中 #6 最热门的产品(在 16 中),也是全球酒店技术生态系统中 #954 最热门的产品。 HTR 评估供应商在市场上的实时活动,让买家了解产品是否正在增长势头
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Never miss a call or booking again.
Elevate your call center experience to convert more bookings
AI voice and messaging agents that answer every guest, take bookings, and handle requests 24/7.
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更多的 关于 RateGain
RateGain is a leading SaaS company based in India that specializes in providing technology solutions for the travel industry. RateGain Travel Technologies Limited, commonly known as RateGain, offers a range of innovative products and services to help travel providers optimize revenue management, enhance guest experiences, and expand their market share.
RateGain's solutions cater to various verticals within the travel industry, including hospitality, car rentals, ferries, and cruises. Their platform enables real-time connectivity and integration with online travel agents (OTAs) and other distribution channels, ensuring accurate availability and pricing updates.
With a focus on revenue management, RateGain provides advanced forecasting and analytics capabilities. Their tools allow travel providers to make data-driven decisions, optimize pricing strategies, and maximize revenue opportunities. By leveraging real-time forecasts and market insights, businesses can stay competitive and adapt to changing market dynamics.
RateGain also recognizes the importance of social media and its impact on the travel industry. Their solutions enable businesses to monitor and analyze social media channels, gather guest feedback, and track online reputation. This information helps improve guest experiences and allows businesses to address customer concerns promptly.
As a rapidly growing startup, RateGain has gained recognition in the market. The company is listed on the Bombay Stock Exchange (BSE) and the National Stock Exchange (NSE), and its key metrics such as earnings per share (EPS) and year-over-year (YoY) growth are closely monitored. RateGain Travel Technologies Ltd operates from its headquarters in Noida, India.
RateGain's success can be attributed to the expertise and vision of its promoters, including Bhanu Chopra, the founder and CEO. Under his leadership, RateGain has established itself as a trusted technology partner for hotel chains and travel providers worldwide.
With a strong focus on SaaS solutions, RateGain helps travel providers expand their wallet share by leveraging technology to drive efficiency, optimize revenue, and enhance guest experiences. The company's market cap and growth trajectory reflect its position as a leading Saas company in the travel industry in India.
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RateGain 已向 Hotel Tech Report 开放其内部支持工具和流程,并已获得 GCSC 支持认证,该认证验证了他们为支持客户而采用的工具和流程。
2026
该供应商缺少关键支持信息
该供应商似乎不具备基本的支持要素。 提供顶级支持的供应商为客户维护知识库帮助中心和产品更新变更日志。
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