The project dashboard is a free tool that is only available to verified hoteliers to make adopting new technology easier by streamlining their research and simplifying their communication workflow.
TLDR
Analisamos 79 avaliacoes verificadas de hoteleiros, comparamos funcionalidades, precos e estudos de caso reais para detalhar onde cada plataforma se destaca. A escolha certa depende do tipo e das prioridades da sua propriedade:
Clock se destaca em ease of use and customer support — especialmente para propriedades independent (5.0/5) , com funcionalidades exclusivas como Housekeeping module and Guest Feedback Management.
Access se destaca .
Avaliacoes lado a lado baseadas em 79 avaliacoes verificadas de hoteleiros no HTR.
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| Preco Inicial | From $600/mo | Contact sales |
| Avaliacoes Verificadas | 79 | 0 |
Apos analisar 79 avaliacoes verificadas, os usuarios do Clock mais valorizam ease of use and accessibility, reservation and booking management, atendimento e suporte ao cliente, enquanto os usuarios do Access destacam . Clique em qualquer tema para ver o que os avaliadores dizem.
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Ease of Use and Accessibility
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Reservation and Booking Management
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Atendimento e suporte ao cliente
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Integração e conectividade
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Relatórios e análises
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Personalização e Flexibilidade
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Dispositivos móveis e interface do usuário
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Como cada produto se classifica entre os fornecedores de Software de Gestão Hoteleira para diferentes tamanhos, tipos e regioes de propriedades — com base em avaliacoes verificadas de hoteleiros em cada segmento.
Por Tamanho do Hotel
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Access |
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| Pequeno (10-24 quartos) ▾ | #21 19 avaliacoes | — |
| Medio (25-74 quartos) ▾ | #14 28 avaliacoes | — |
| Grande (75-199 quartos) | #17 2 avaliacoes | — |
| Extra Grande (200+ quartos) ▾ | #5 5 avaliacoes | — |
Por Tipo de Propriedade
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Access |
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| Boutique ▾ | #18 30 avaliacoes | — |
| Luxo ▾ | #18 14 avaliacoes | — |
| Rede / Cadeia ▾ | #15 15 avaliacoes | — |
| Estadia Prolongada ▾ | #16 8 avaliacoes | — |
Por Regiao
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Access |
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| America do Norte ▾ | #17 11 avaliacoes | — |
| Europa ▾ | #9 38 avaliacoes | — |
| Asia-Pacifico | #12 4 avaliacoes | — |
| Oriente Medio | #18 2 avaliacoes | — |
Choosing between Clock HMS by Clock and Intelligent Business Systems by Access hinges on what your hotel needs most: a comprehensive operational platform or an advanced revenue management system. Clock offers a full suite of features that cover reservations, guest management, point of sale, and integrations, making it a robust hotel management solution. Access, on the other hand, focuses primarily on AI-driven revenue insights, with limited information about its overall hotel management capabilities. Which aligns better with your current priorities?
Clock’s extensive feature set and high review volume suggest it’s a more proven choice for hoteliers seeking a broad operational tool. Access’s niche focus on revenue analytics might appeal if your main goal is optimizing profitability through AI insights. But which product truly fits your hotel’s size, segment, and growth plans?
Clock and Access solve different core problems. Clock is a full hotel management system that handles everything from booking to housekeeping, designed for hotels that need an all-in-one platform. Access emphasizes revenue analytics and forecasting, aimed at hotels looking to fine-tune their pricing strategies.
Clock’s strength lies in its wide feature range—over 49 features exclusive to the platform—allowing your team to manage operations without multiple tools. Conversely, Access offers no verified features or integrations in the available data, which raises questions about its comprehensiveness. Do you need a complete management solution or primarily a revenue optimizer?
Clock scores significantly higher in reviews, with 63 recent evaluations and a 4.88/5 overall rating. Access has no available reviews, making it impossible to gauge its effectiveness or user satisfaction. Would you prefer a tried-and-tested platform with a proven track record?
Ultimately, if your hotel needs an integrated PMS, booking engine, POS, and guest management, Clock clearly covers these needs better. But if your focus is solely on revenue analytics, you might consider Access—though its lack of review data makes this risky.
Edge: Clock HMS
If your hotel needs a comprehensive system to manage reservations, guest interactions, POS, and housekeeping, Clock is the obvious choice. It’s suited for hotels of various sizes, from boutique to larger properties, and specializes in streamlining daily operations with a proven user base and high satisfaction scores.
If your hotel’s primary concern is maximizing revenue through AI-driven insights and market trend analysis, Access appears tailored for that purpose. However, the lack of reviews and feature transparency makes it difficult to verify its real-world effectiveness.
For hoteliers seeking an all-in-one platform that reduces manual work and improves guest experience, Clock’s feature-rich environment and recent positive reviews favor it. Conversely, if your team is focused on data-driven pricing strategies and can handle a less transparent platform, Access might be worth exploring—though it’s a gamble without review backing.
Edge: Clock HMS
Clock scores a 4.73/5 for ease of use based on user reviews, with many praising its straightforward, intuitive interface and helpful onboarding. Its recent reviews highlight that users find it easy to navigate and adopt, even during initial setup, with the support team often praised for responsiveness.
Access provides no publicly available ratings or review data, leaving its usability and onboarding experience unverified. This lack of information suggests it may lack the user-friendly design and proven onboarding processes that Clock offers.
Given Clock’s high review count and recent positive feedback, it clearly demonstrates strong usability. Without similar data for Access, your team might face more uncertainty in its implementation.
Edge: Clock HMS
Clock boasts over 49 exclusive features, including a booking engine, multi-currency support, channel manager, point of sale, property management, guest feedback, digital registration, online check-in/out, real-time reporting, automated reminders, and integrated payment solutions. These tools cover nearly every operational aspect of a hotel.
In contrast, Access provides no specific features or integrations in the available data, focusing primarily on AI-driven revenue insights. This absence of detailed feature information makes it impossible to compare their functionality directly.
For your hotel, a platform with a rich feature set like Clock offers immediate operational benefits. Relying solely on Access’s AI capabilities may limit your control over day-to-day hotel management.
Edge: Clock HMS
Clock has a support rating of 4.78/5, with reviews emphasizing quick, efficient responses and helpful support staff. Many users appreciate the constant updates and active communication from Clock’s team.
Access offers no publicly available support ratings or review comments, making it difficult to assess its customer service quality. Its lack of review data suggests uncertainty around support responsiveness and user satisfaction.
Given the importance of reliable support in hotel operations, Clock’s proven high rating and recent positive feedback make it the safer choice. Without independent support reviews, Access’s service level remains unverified.
Edge: Clock HMS
Clock integrates with 111 verified partners, including Curacity, Hotel Investor Apps, Flexipass Keyless, Spotpilot, HQ Revenue, Profitroom, RevControl, and more. These integrations encompass channel managers, revenue tools, and guest engagement platforms, expanding your hotel’s operational capacity.
Access has no verified integrations listed, raising concerns about its compatibility with other hotel systems and third-party tools.
If your hotel relies on a network of integrations for smooth operations, Clock’s extensive verified partner list gives it a clear advantage. Lack of integrations for Access could limit its usefulness in a multi-system environment.
Edge: Clock HMS
Clock enjoys a 4.88/5 overall rating based on 63 reviews, with recent evaluations reinforcing its high satisfaction—many users praising its ease of use, support, and feature set. The hotel segments that rate Clock highest include independent and boutique hotels, which often give it near-perfect scores.
Access has no available ratings or recent reviews, making it impossible to determine user sentiment. The absence of feedback suggests it’s either new, niche, or untested in the broader hotel industry.
With a well-established reputation and recent reviews, Clock clearly earns higher hotelier ratings. Hotels looking for a trusted, reviewed platform will naturally lean toward Clock.
Edge: Clock HMS
Clock is priced at a flat $600 per month, with no freemium, implementation fees, or additional charges. This predictable pricing structure makes it easier to budget and evaluate ROI.
Access’s pricing is not available in the provided data, which raises questions about its cost structure and whether it offers comparable value or flexibility.
Given Clock’s transparent pricing and proven value, your hotel can confidently plan operational budgets. Without price transparency for Access, evaluating its cost-effectiveness remains difficult.
Edge: Clock HMS
Not ideal if your hotel is a very small operation only interested in revenue insights or if you lack the technical staff for initial setup.
Not ideal if your hotel needs a comprehensive management tool, operational features, or proven support.
Clock HMS stands out as a complete hotel management system with a proven track record, extensive features, high customer ratings, and a large, verified integration network. It’s well-suited for hotels of various sizes seeking to streamline daily operations, improve guest experiences, and grow revenue.
Access’s limited data and lack of reviews make it a risky choice unless your hotel’s focus is solely on AI-based revenue insights and you’re willing to explore unproven options. Its absence of detailed features and support ratings suggests it’s not yet ready to serve as a full management solution.
If your hotel needs a reliable, all-in-one platform that has been tested and trusted by many hoteliers recently, Clock HMS is the clear recommendation. For specialized revenue analysis, consider Access—but proceed cautiously given the current lack of review data.
Os precos de Software de Gestão Hoteleira raramente sao simples. Aqui esta o que sabemos com base nos dados publicos de precos de cada fornecedor. Sempre solicite uma cotacao personalizada para o tamanho da sua propriedade.
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Access | |
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| Starting Price | From $600/mo | — |
De acordo com o banco de dados de produtos do HTR, Clock HMS e Intelligent Business Systems compartilham 0 funcionalidades. Aqui estao as principais diferencas — funcionalidades que um tem e o outro nao.
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Mostrando as principais diferencas. 37 funcionalidades adicionais diferem entre esses produtos.
Analisamos 2 estudos de caso verificados para comparar o que os hoteis realmente alcancam com cada plataforma em quatro objetivos de negocio principais.
"Faster processes, faster training, more time for staff to focus on the guests, and tasks that used to be done manually are now automated."
Nenhum estudo de caso publicado para este objetivo ainda.
O que os hoteleiros adoram
Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage ta... Clock PMS+ is widely praised for its intuitive interface and accessibility across various devices, making it easy for hotel staff to use and manage tasks efficiently. Several reviews highlighted the ability to access the system from anywhere as a key benefit. The platform's user-friendly design is especially beneficial for new staff training.
Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy re... Users appreciate the effectiveness of the reservation and booking management system, noting it as quick and seamless. The interface allows for easy reservation management and integrates with channel managers, enabling automatic booking imports, which helps in maintaining real-time availability and reducing manual entry errors.
O Clock PMS+ oferece suporte ao cliente confiável, reconhecido pela assistência rápida e eficiente. Embora geralmente elogiado, há relatos de orientaç... O Clock PMS+ oferece suporte ao cliente confiável, reconhecido pela assistência rápida e eficiente. Embora geralmente elogiado, há relatos de orientações incorretas ocasionais e da necessidade de aconselhamento especializado. Os usuários sugerem melhorias na orientação intuitiva e no suporte para funcionalidades complexas.
Onde os hoteleiros criticam
Embora o Clock PMS+ atenda às necessidades básicas de análise, muitos usuários manifestam o desejo por relatórios aprimorados e personalizáveis. Isso... Embora o Clock PMS+ atenda às necessidades básicas de análise, muitos usuários manifestam o desejo por relatórios aprimorados e personalizáveis. Isso inclui a integração com o Excel e o fornecimento de análises financeiras e métricas operacionais mais detalhadas. Alguns usuários consideram os relatórios existentes inadequados e complexos para a obtenção de insights abrangentes.
Os usuários manifestaram interesse em mais opções de personalização e configurações flexíveis para atender às necessidades específicas de cada hotel.... Os usuários manifestaram interesse em mais opções de personalização e configurações flexíveis para atender às necessidades específicas de cada hotel. Embora, em geral, estejam satisfeitos, alguns usuários expressaram o desejo de modificar relatórios e configurações de interface para melhor suportar operações dinâmicas e estratégias de marketing.
Capacidades exclusivas
Onde as avaliacoes mais divergem
Depende dos seus requisitos. Clock HMS e Intelligent Business Systems compartilham muitas funcionalidades principais de Hotel Management Software, mas cada um tem capacidades unicas. Clock HMS oferece 111 parceiros de integracao verificados, enquanto Intelligent Business Systems oferece 0. Revise a comparacao de funcionalidades acima para ver onde eles diferem antes de migrar.
Hoteis pequenos devem priorizar facilidade de uso e onboarding rapido. Clock HMS lidera em facilidade de uso com 4.8/5 vs 0.0/5. Procure precos transparentes e opcao de teste ou demonstracao. Filtre as avaliacoes na pagina de cada produto por tamanho de propriedade para ouvir hoteis como o seu.
Clock HMS: Nao. Intelligent Business Systems: Nao. Nenhum dos produtos oferece um plano gratuito atualmente. A maioria dos fornecedores de Hotel Management Software oferece demonstracoes ou periodos de teste — solicite um de cada para avaliar antes de se comprometer.
O HT Score e um ranking composto que considera 4 grupos de criterios e mais de uma dezena de variaveis para ajudar hoteleiros a comparar objetivamente produtos de tecnologia hoteleira. Clock tem um HT Score de 79 e Access tem 0. Veja como a pontuacao e calculada.
| Grupo de Criterios | Peso | O Que Mede |
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| Avaliacoes e Reviews de Clientes |
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O quanto os usuarios recomendam este produto? Pontuacao de Avaliacoes, Volume de Reviews, Participacao de Mercado, Profundidade das Reviews, Recencia das Reviews, Casos de Sucesso ▾ O fator com maior peso. Analisa as avaliacoes medias de satisfacao (probabilidade de recomendar, facilidade de uso, suporte, ROI), contagem total de reviews em relacao aos pares da categoria, recencia das reviews (pelo menos 20 reviews nos ultimos 6 meses) e participacao de mercado entre clientes hoteleiros unicos para detectar vies de selecao. |
| Ecossistema de Parceiros |
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O quanto os parceiros de tecnologia recomendam esta empresa? Recomendacoes de Parceiros, Quantidade de Integracoes, Qualidade das Integracoes ▾ Avalia recomendacoes de parceiros como votos de confianca de especialistas, o numero de integracoes verificadas e a qualidade do ecossistema — a media dos HT Scores dos parceiros de integracao. Produtos com ecossistemas de integracao de maior qualidade tem mais chances de entregar uma stack tecnologica conectada. |
| Foco no Cliente |
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Qual o nivel de foco no cliente desta organizacao? Suporte Certificado, Consistencia de Reviews, Completude do Perfil ▾ Avalia se a empresa obteve a Certificacao de Suporte ao Cliente do HTR, mantem coleta consistente de reviews ao longo do tempo (um indicador de cultura orientada por feedback) e mantem perfis de produtos completos com capacidades, capturas de tela, precos e funcionalidades. |
| Alcance, Solidez e Recursos |
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Qual a extensao do alcance e dos recursos desta empresa? Alcance Geografico, Solidez, Recursos da Empresa, Pontuacao de Tendencia ▾ Mede a presenca global (paises e regioes atendidos), anos de operacao como indicador de estabilidade, tamanho da equipe como indicador de recursos e uma pontuacao de tendencia baseada em consultas de compradores, reviews, recomendacoes de parceiros e atividade na imprensa dos ultimos doze meses. |
As avaliacoes e reviews de clientes sao, de longe, o fator mais importante no algoritmo do HT Score. O HTR nao aceita pagamento por rankings mais altos. Todas as reviews sao verificadas — apenas profissionais do setor hoteleiro com afiliacoes confirmadas podem enviar avaliacoes. Ver metodologia completa do HT Score →
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